I really appreciate all the Excellent Service!You folks are Awesome! Highly-qualified and I definitely recommend this business.Will get my car maintenance done with you folks in the future.Thank you NikiYou are so so Awesome!!Extremely happy customer!Thank you all so much!! π
The staff are awesome here! They are very efficient and do a wonderful job. Iβve gotten tires, brakes, and oil changes here. The manager Joe is always great. I would definitely recommend them!
They do a good service but are always very slow to get it done. One time I scheduled a oil change and it took a hour and a half to do. Bought some tires for their free alignment deal, through a scheduled appointment, and that took four hours to complete when estimated two. Great service but very slow every time.
Place is hwy Robbery !! They tried to charge me $ 800.00 for something I was able to get done for $370.00. They were telling .e that I needed things done to my car that I didnt need ! Not honest at all !!
I live in Winchester, Kentucky and Tire Discounters is my Go To for all things relating to vehicles. The employees are awesome and always take care of me. The people are great, the service is excellent (consistently), and the prices are fair and reasonable. So glad to be a part of the TD family. Even if I was getting paid to post this, I wouldnt change a word. Give em a try.....theyll take care of you, too.....blessings!
Great fast and friendly service always. Had tires rotated and balanced with a wheel alignment - my Volvo drives smooth as a brand new one once again. Thank you to my local TD Team!!
My son and I were out shopping when I realized there was a nail in my tire. They were super busy, but got me in and fixed my tire. Thank you for great service! We will be back!
Paid for 8 tires.... 4 on my camper and 4 for my truck. was promised a free alignment on my truck. receipt says it was done, it was not!! called and they said they would complete alignment.... drove a couple hours to location and they said they probably couldnt even get it done until tomorrow!!! also a part that costs $20 the told me would be over $200 to fix.
Bought a tire 1 month ago. Blew out on the side. They wont replace it..going back to discount tire..they stand behind what they sale..had to give 1 star but 0 star is what they deserve
I really like the employees of the Winchester KY location. Very friendly but also highly knowledge and professional. Thanks for a job well done.
I never go anywhere else for tires. Kevin is the best! Incredibly friendly, professional and always has me back on the road as quickly as possible.
They were quick and took good care of my issue. Worked with a guy named Kevin (or Cody) and they were very polite and customer oriented!
Always great value and service.
Bay crews were outstanding, work was completed in an acceptable time frame. The employees were courteous, friendly and professional.
Iβm standing outside waiting for the store to open and a young man in the shop is being rude to the lady that works there. I ended up leaving because being a women myself how do I know Iβll be treated right if he canβt even treat his coworker rightβ¦ thatβs extremely sad.
I can not begin to tell you what lifesavers these team members are. My family and I discovered a completely flat tire the morning we were leaving Red River Gorge to head back to Louisville. Knowing that we shouldnβt drive the full way on a donut we looked for a national tire chain on the way and rolled into this location in complete chaos- 2 giant dogs, a toddler, a packed car with a car top carrier, in the rain, in a pandemic. Not only did they get us an appointment right away, they checked the tire in hopes of patching it all while we all stayed safely in the car. They were able to patch it thank God, and literally jacked our car up to replace the tire while we all still safely sat in the car. At the end of all of this, they didnβt even let us pay. Thanks so much to this team- you guys might have thought you were just doing the right thing but to our family it was such a kindness on a really chaotic morning. If anyone in the area is looking for a kind, hard working, efficient staff of people to help them- this is the place to go. I canβt endorse them enough.
No complaints here, just a proud family member or TD!Doesnβt charge arm and a leg and always respectful each and every time!
I had a slow leak in a tire...We were from a different county...Stopped for air....It started to pour the rain and the guy continued to put air in my tire and was dripping wet....I felt so bad, but he was determined to go the extra mile....Definitely a keeper employee....Many thanks to him....
Too slow. A 15 minute Oil change takes an 1hr and a half Good grief
Cut a tire on a trip,, They put me a new tire on fast and reasonably priced at or near quitting time to boot.
They are very experienced and fast. They take good care of you and your car. Friendly environment and hardworking.
Super..helped us with a new tire after flat in interstate 64...couldnt be better..and we got back on road to Richmond va. Thanks so much.
Awesome experience and great staff!
Breanna is sweet and kind. The mechanics got me take care of in no time. Will use there services again!
The only place I go for tires and oil changes. Trustworthy professionals!
I always receive great service at this location friendly guys and do good work
The crew that was working were fantastic. They were very professional and fixed my tire issue very promptly. I went there because they were open later than the other shops and figured I would be charged and arm and a leg. Not so. Thank you, I will be back.
I just want to say that the service manager Danny is outstanding. Ive worked in retail management for 11 years now and knows what it takes to provide excellent customer service and he definitely tops the cake. His guys are super sufficient and nice as well. It first started when I needed my tire plugged, he was right on top it! Did such a great job it made me want to come back. I would recommend this place to anyone. They are honest and provide great service! Great job guys!
These guys were extremely nice and did a great job. I believe it was Daniel I dealt with. On a road trip we got a nail in a tire by Red River Gorge and stopped in here on our way back north to get it patches and repaired. They had it patched and fixed before we were done eating lunch next door and got us back home to Ohio. If I were in the area Id go back to them, but since Im not Ill definitely give the local Tire Discounters here some business next time Im in need.
Pandemic 2020. Customers at about 1/2 masking. Employees doing good. Im a repeat customer and satisfied with my purchase.
I had to make an emergency stop to get 4 news tires, around 3:00 oβclock PM. The staff took me in quickly and mambas multiple customers in front of me. I was in and out within 2 hours and the customer service was great.I would highly recommend.
Weve had an awesome experience!! Dont change anything please because its hard to find honesty. We took two of our vehicles in questioning the condition of our brakes. Most places will see an opportunity to make money and use the situation to add business/revenue. These guys did NOT do that...thank you π
This is the best place for customer service. The staff is very friendly and helpful. They do great work. Danny the manager is very knowledgeable and leads his team. Thanks for fixing my tire.
They were so sweet. We were traveling through had tire trouble. They got us back on the road quickly.
Great service! Always helpful!
I had 4 tires, brakes and rotors put on the back. Price was high, but my complaint is.......no brake fluid put in the manifold!!! How is this possible? Having brakes put on the front by someone else that noticed no fluid!!!If your going to charge $900+ check the brake fluid!!!
Awesome customer service!!!!!! I stopped in to have my tire fixed after picking up a nail on the parkway. Great friendly service and they got my car in and out quickly, plus checked the air in all of my other tires. Thank you for the great experience, I will be back in the future.
Rating is because of the prices.. Staff was excellent
Went 5 different times for an alignment and each time they cant get it aligned. Still pulls to the right. Highly recommend not going here for anything! Everything is way overpriced and they have no idea what theyre doing! Stay far far away!
Really cant say how helpful all the folks working here are. I have a very busy schedule and fitting in repairs can be difficult. Often times I come in for one thing and remember that there are a couple things I need done. They are super flexible and take the time to talk about what my options are. Thanks yall!!!
I had a tire and a spare both flat on my vehicle. Showed up right before closing! They patched them both up and charged me nothing! I will definitely be coming back when its time to buy new tires!
I brought in my car to have all 4 tires replaced and an alignment, and they got me in and out in a jiffy! Very happy with the staff, service, and values!
Great service good prices Great People.
Longer wait even though we were the first ones in. Slightly more pricy then I expected. They offer a military and veterans discount. But! They have great customer service and that goes along way!
Always good service, but try to make an appointment... it can take a while to wait if you dont. Either way theyre always busy, and takes extremely long to get stuff done...
Service with a smile, theyll smile while they try and upsale you on services. Taking advantage of the Wal-Mart tire center next door being closed to push over priced tires.
Awesome people and awesome service it was the best t u to everybody there especially Todd!!!!!!!!
Good place to get tires very friendly an good service.
Found an issue and resolved it quickly.
I recommend this place to anyone looking for quality and service. They are cheaper than most. But much better than where you would pay more.Free alignment and lifetime rotation with purchase.Nitrogen inflation is included. It cant be beaten.
Fantastic place! Always very informative and pleasant to talk to! Go see Joe! Hell make sure your taken care of properly!
They did a great job on my car today. Got me right in and on my way.
Held vehicle for over a week without contact, then quoted $650 for a
Great service. I brought in a trailer tire that they dont normally service so they didnt have a tool to do it. But they found a way. Im definitely buying my next set of tires there.
These guys are awesome! They are very knowledgeable and courteous. I had a low tire and they checked ALL my tires until they found the problem, and then they fixed it for me right then- quickly and efficiently! I highly recommend this place if you need tires!!!!! :-)
I called this place because I was in need of tires and only got harassed and a wall of ignorance.My time and your time is better spent dealing with a business willing to help you and I make the best tire decisions for us, not the best profit tire for them.
Great customer service and quality work.
An amazing experience. Couldnt have been any better. The staff was so incredibly helpful and knowledgeable. Have recommended this business to all my family and friends. Top Notch.
Not only did these guys go out of their way to take care of me but General Manager Joe Robinson was a class act. Thank you from the out of town guy who you helped get back home safely and quickly
Iβm only giving a two star because of their halfway decent pricing. I scheduled an appointment and waited for almost a hour and a half past that time and my vehicle never moved. The kicker there was two other people in the lobby with the same appointment time. I understand you can have unexpected things happen and back up service but you should at least vocalize that.
Service is awesome. The gentlemen that work there are very helpful. Cant recommend this place enough.
Awesome, rough morning starting out with a flat, took some time to get me taken care of but was real nice and decided to plug it for me, free of charge! Thanks guys
My show car had a nail in the tire. I explained how protective of the car I am and please respect the car. The rims are dipped and they DIDNβT tell me the tire machine would damage my rim! If they had told me I would have said NO thanks and left. Joel the manager says that would happenAt any tire store! I called several places and they all say that the machine they have could do it without damage or scarring! Joel wants to give me a can of spray to fix the cars rim! Nope!! Not happening! So I donβt recommend tire discounters! If you want to feel disrespected and have shoddy work done with piss poor management then this is the place to go!!
Anthony and his team are in one word, AWESOME! Thanks for getting me back on the road in short order!
Always Good and Fast Service
We have 5 vehicles and I always come to this Tire Discounters when we need anything. Joe is the best - he gets me in quickly and does an excellent job on whatever we need to get on the road again. I always get great service and everyone is so nice.
This isnt the first location thats had my business before, but they always treat their customers well (not just me). They also seem to really care about who walks in the door. Thanks guys!
Great service π see the manager Joe
Willing to help you all they can.
The guy who came out was very rude to me. I ask for my keys back and left in tears because of his rudeness
When I go to get my oil changed, everyone is so nice. Their friendly service department gets my car in and out in a timely manner. I appreciate the employees at WINCHESTER, KY.
Sam Jones is the man! I rolled in on a Friday 4 minutes till closing time with a broken belt on a trailer tire. Mr. Jones saved the day. He gave up 40 minutes of his personal time to fix the problem. I am very grateful. Thank you Mr. Jones
I was passing through Winchester and my low tire light came on. I stopped at this Tire Discounters to have them check it for me. They were very friendly and courteous. They found a nail in my tire and had me fixed and back on the road in less than 30 minutes. Thank you guys!!
Have always done a good job with my vehicles, no complaints.
Very helpful!!!!!! Will definitely go back
I left the store in Winchester KY after getting my brakes checked and immediately got a completely flat tire.
Stopped in to have tires rotated and new wipers installed. Both were completed in a timely manner and I was on my way home. Thank you Tire Discounters.
Tire Discounters of Winchester, Kentucky continues to go above & beyond to ensure quality service for my family & our vehicles. Joe & Anthony are fantastic. My first choice - always.
Quick service..lower price than expected!
The slowest service I have ever experienced! directly lie to my face, the team of clowns at the front desk assured me that they could get tires on my truck within 2 hours so I start the paper work and they say itll be an hour till they start. they didnt start working on my truck until 4 hours after they took my money! insult to injury, they then spent 2 hours installing the tires. in total i spent more than 7 hours waiting for tire discounters to do the job i paid them to. i have had a full set of tires mounted and balanced on my vehicle in under 30 minutes. I was a long way from home and thought I would be home in time for dinner since our transaction started a little before noon, think again I didnt get home til after 1am. I will NEVER buy anything from tire discounters again. ever.
Here with work vehicle, thet work fast and as efficient as possible.
Took really good care of me. Highly recommended
My wife and I Took her car to this location in June for 4 new tire replacements they checked the front end and said that the inner tie rod ends were worn. I took the car home and replaced both the inner and outer tie rods, returned the car to tire discounters to put the new tires on and align. Last week (first week of October) my wife said that her tires looked like they were wearing allot. I looked and sure enough the outside tread on both front tires was worn to nothing. Took the car in and they told us that the struts were bad. Returned the car home bought and replaced front struts and while i was at it replaced the control arm assemblies. Neither of these parts were worn to the point that they would have caused the wear on the tires, and actually had quite a bit of life left in them. The wear on the tires was from excessive toe in, as the wear was excessive across the entire width of the tire, just worse on the outer edges(Feathered). The tires had 5000 miles on them, One of two things occurred; EITHER THEY IMPROPERLY ALIGNED THE TIRES IN JUNE, OR THEY DID NOT ALIGN THEM AT ALL. On top of this they charged $75 to replace the front tires, witch in my opinion should have been replaced and the road warranty put back on them free of charge. IT WAS THEIR ERROR IN THE FIRST PLACE, albeit, they would not take responsibility for it. In they end we are done with tire discounters, they really arent any better on price anyway, the tire prices are inflated to cover the FREE alignment.
Great work
Only needed front brake pads replaced (only thing) tell them this upfront. Next thing I know I had a 856 dollar estimate literally floored took 3 hours for pads. AVOID
I was there for HOURS to get my rotors replaced. Many people came after me and paid and left before me so I was stuck in the waiting room with my 5 year old all evening. We ended up walking to Taco Bell around 8:00 Pm because she was starving. Had I known it would be that long I would have made arrangements but when I asked the day before they said an hour. I asked by the way, when I stopped by the night before and was told they were very full that night but if I came back the next day it would probably not take more than an hour to replace my rotors.... So I made an appointment. AN APPOINTMENT. So I paid $300.00 on repairs I scheduled a day in advance and yet still was left till closing w/ my hungry whiny 5 year old in the lobby. I originally was giving 3 stars but writing this upsets me all over again so i knocked it down to 2.
I got a set of tires here that included lifetime balance and rotation. The first time I showed up for a balance and rotation, I was told that it would take about an hour. After close to 2 hours, they hadnt even started the job so I just took my keys and left.The second time I made an appointment. Even with an appointment during the middle of a weekday with very few people in the store, it took an hour and a half to have my tires balanced and rotated.I will never get a set of tires here ever again. If the DMV started selling tire services, this would be about what it would be like.
People there at Dry Ridge, KY was awesome and did a great job at making sure we was safe. Cant say enough great things about them all.
Price was good
As always the crew at Tire Discounters took care of me. There is no other service shop I will take my car to!
Poor at best. The manager had an attitude, the work took longer than it should have and the quality of the work was so horrible that I didnt even make it out of the parking lot. A day later and the poor quality is still being discovered as my tires couldnt even be properly removed. The managers attitude resurfaced when I asked him to make it right and Im still waiting to hear from their regional manager.
Good product, friendly staff but was there for 5+ hrs for a ball joint replacement and alignment...
They were very nice, professional and took care of three problem efficiently
Awesome place to do business with you Joe and the crew of techs are good to talk with
I work 40 hours a week and Im a full-time college student. I dont have time to waste, but they sure wasted my time. Went in for an alignment, but it honestly doesnt appear they even touched the truck. If they did actually touch the truck, they got it more out of align if anything. $100 wasted. Funny part is they wanted to replace parts I literally just replaced. Now to find someone who will actually do a true alignment. Its a struggle.
Good place only reason Im giving 4 stars is I ordered after market rims and was posed to be in the following Monday and was not in till that Wednesday
Took my Lexus up there on the 1/29/19 to get all new tires they get done and I see that theres a dent in the passenger back door looks like somebody punched it and I know it wasnt there when I brought it in I say something and of course they deny it and that piece of s*** at the front desk basically insinuates that I punch my own door and then when I get mad he takes my keys off the counter that were near me and threatens to call the police and have me thrown in jail I paid them $800 just so they can put tires on my car and give me a nice dent on the side of my door and threatened to put me in jail worst place ever if you value your vehicle go somewhere else Id give zero Stars if I could
Took our car in to get the wipers checked out, it was extremely busy but they got the car in and found the problem in half an hour. The guys at the front desk explained in detail what was wrong and how much it would cost to repair. They helped us book and appointment and worked around schedule to get the repairs done.
Horirble service. Will not return. Do not recommend this store, spend your money elsewhere.
They were very good in explaining why they could not do the alignment.