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Homestead Insurance Group
3113 Valley Ave Suite 100, Winchester, VA 22601, United States
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Homestead Insurance Group

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St
Review №1

I always thought accessing my car insurance policies would be difficult, however the Homestead Insurance Group has made it easy! We recently got stuck in the snow :(. We have AAA, but never realized how many exclusions AAA puts on the services offered, and they are pretty rude about making you aware of them, especially when you need them most!So I called Homestead and spoke with Morgan. Morgan was very knowledgeable about our policy and was able to handle all our needs in one call. They are a great agency, and if you need insurance, based on my experiences with them, I would recommend you check them out before you go anywhere else. You wont be disappointed.

Of
Review №2

On behalf of everyone here at Hoovers Tank & Drain we would like to THANK everyone at Homestead Insurance Group for the AMAZING / OUTSTANDING amount of assistance and friendliness of you all. As well as you all we know how hard especially at times like now going through a Pandemic the lack of Kind / Helpful people there are out there. So to all of us here we GREATLY appreciate EVERYTHING you all do for us and we thank you again for ALL your Kindness / Assistance more people and businesss could truly learn a lot from you all and we look forward to doing business with you all and would HIGHLY recommend you all to ANYONE we know through business and personal

J
Review №3

Homestead Insurance Group has been great over the years. I recommend them highly to my friends and family. Danna is especially helpful and is always quick to respond to my questions and requests.

Gi
Review №4

I had the pleasure to work with Danna Keys @Homestead Insurance Group for my insurance needs for my home and auto. and cant say enough as to how happy has Danna made me she has help me get the coverage I needed at an awesome price! I highly recommend her!

Ma
Review №5

I recently moved to the state and needed new car insurance. I called Homestead Group and talked to Morgan. She was able to get me a couple options immediately and within 24 hours I had my new insurance policy. This process was made fast and easy by the professionalism and response time of Morgan. 5 stars. Highly suggested!

An
Review №6

Dana was great. I messaged her and the same day had a policy set up. When I purchased a new car she took time out of her weekend to make sure that I was covered and ready to go. 10/10 recommend!!!!!!

Ma
Review №7

Danna at Homestead was a real lifesaver. Faced with an unexpected flood insurance requirement, I was looking at an outrageous insurance bill. Danna found an affordable policy for me, in very little time. She literally saved me thousands of dollars per year. She is really great to work with and literally performs miracles.

Ti
Review №8

Very responsive and professional. Ally, Morgan, and Amy definitely go above and beyond the level of service I have gotten with other insurance companies in the past. Great job ladies!

Kr
Review №9

I never thought we needed an insurance group until we started using Homestead. Danna has helped us for years with any kind of insurance we need. She is professional, kind, responsive, personable and explains everything thoroughly. I would highly recommend using them, especially Danna. It will save you the headache of dealing with insurance and save you a ton of money.

El
Review №10

The whole staff at Homestead was great but I have to signal Morgan out... She went out her way to take care of my insurance needs.

Wh
Review №11

I am so appreciative of the quick, warm and helpful support i received from Danna Keys at Homestead! HIGHLY recommend!!!

am
Review №12

Mrs. Hughes did an excellent and expeditious work in processing my Nationwide insurance. I would highly recommend her services.

Ka
Review №13

I worked with Morgan and she was wonderful! She was patient and kind and helped me immediately with my question. I would highly recommend Homestead Insurance Group. Thank you Morgan for all of your help. You made this customer very happy!!

Sh
Review №14

Danna was wonderful with combining our home and auto. She made sure it was everything we needed and that it saved us money.

Te
Review №15

Danna Keefer Keys was awesome. She patiently listened and understood what I was looking for. She was cheerful, helpful and lovely during the process and she gave me the best quote for the best coverage. THANK YOU DANNA !!!

Jo
Review №16

Best customer service I have ever received from an insurance agency. I have been with them for over 2 years and the quality of care has never changed. Danna is very genuine and does excellent work. I never feel like I need to shop around for other agencies. Thank you!

Ki
Review №17

If youre looking for an honest, caring, reliable insurance company, youve found it here at Homestead. Ive never experienced a group of people as a whole willing to go that extra mile, consistently. Danna especially returns my calls after hours and never makes my requests seem like a bother and finds a way to make everything work within my budget. This is one place where I actually smile after paying a bill instead of grimacing. I wouldnt hesitate in recommending Homestead for your insurance needs.

An
Review №18

The Homestead group has been taking care of all my insurances for over five years now. They’re a great team, very kind and responsive. They take care of my business insurance, car insurance for personal and business policy as well as bond and any other inquiry I have. I want to say a special thank you to Morgan who answers to all my emails and requests in a timely manner and is on top of everything.

Nu
Review №19

Honestly I don’t even know how to start on how grateful I am for Danna! She was a major help for me. She accommodated my needs at above and beyond on what I was expecting. She went out of her way just to make sure my needs were satisfied. I’m truly impressed. Thank you so much!

Ti
Review №20

Dana exudes professionalism and has such a sunny outlook on everything! Dana superseded any expectations I had in regards to customer service. She treated me like I was family. She spoke to me with integrity and sincerity and offered me just the right items for my families needs! Dana, from my family and I, thank you so much! Folks, you’ll never want another insurance agent! Ask for Dana at Homestead!!

Am
Review №21

I cant speak for any other agents, but Morgan Hughes has virtually taken care of me and been my go to for insurance for years now! Shes helped me through my first purchases and was always extremely quick to respond. She has been a great advisor for my many questions and has me covered! Shes my trusted go to!

Mi
Review №22

Moving from Ohio, I needed insurance. Amy met with me in a timely manner. She listened to my needs, helped me weigh my options, even helped me print out what documents I needed to get my drivers license and car titles switched over for the DMV. Amy was professional but yet treated me like we had known each other our whole lives. I would recommend her for anyone who moves to Virginia. She has already made me a lifetime customer with her in a short time. If you deal with Amy, you will know what Im talking about.

La
Review №23

Amy Lewis has been great. She responded immediately to my initial call and set up a face-to-face meeting quickly. (My previous agent took over the business from my initial agent and not only never met me, he was consistently too busy to even return my calls.) Amy has stayed in touch and was helpful when we made some changes in our policies. Highly recommend.

Ma
Review №24

The ladies at Homestead Insurance Company are always so polite and nice to talk to. Excellent 👍 service. Always a pleasure to deal with.😃 Mark Heishman Ace Hauling Junk Removal Winchester.

Ju
Review №25

I moved to Virginia about 5 years ago and I found this group and I have to say, they have always been on top of everything. they advise me when ever there are better deals and their customer service is phenomenal. As of late Morgan Hughes contacted me to speak about my accounts and I couldnt of been any happier with the quality of work and professionalism that she provided. If things continue this way I will never leave....thank you!!

M.
Review №26

My husband and I have been Nationwide customers for over a decade and when we moved to NoVA four years ago, we found the Homestead Insurance Group and have been really happy to work with them. We had several major life events in a short time (relocation, new jobs, marriage, new home and new car) and Homestead helped us transition our policies with such ease. Even years later, we still feel valued. The entire team is great but Danna is our amazing go-to; her customer service and attention to detail is exceptional.

Ge
Review №27

Homestead Insurance is reliable and a very dependable company to work with! When searching for farm insurance Danna Keys searched for a solution, even after finding out her company couldn’t provide coverage. Unfortunately, for that reason, we had to switch to another company. But they were very understanding of our circumstances and provided everything to us to make the transition seamless.Thank you for the several years of coverage and I’ll be sure to refer others to your company!

Ke
Review №28

Morgan Hughes And her All-Star team truly define service and support. My spouse and I have been with her team for all of our insurance needs for the past two years and during this time whenever I needed any of their help I could always count on fast accurate and relevant help. I couldn’t imagine going anywhere else for all of our insurance needs we are fortunate to have them on our side.

Ca
Review №29

Morgan has always been a pleasure to work with. I have been with this Agency for over 10 years now. During that time frame I switch to GEICO, it was less than 6 months and I came right back. I appreciate the excellent customer service. Thank you for keeping my policy the best it can be and answering all of my questions ( especially when there was an accident to report )

Ja
Review №30

Ive used Homestead Insurance for a number of years and have found P.J., Amy, and the entire staff extremely knowledgeable and helpful every time I call or stop by. Theyve gone out of their way to help me with issues from other insurance carriers and have given, what turned out to be, excellent advice on how to handle those situations and have expected nothing in return. Top notch!

Ku
Review №31

I have been a client of Homestead Insurance Group for nearly five years when I first insured my farm house. Since then, I have used them for all my insurance needs, including auto and rental properties. Morgan Hughes is very profesional, always prompt to meet my needs and respond. She’s always a phone call, text or email away. I wish all other people I deal with were like Morgan!

ke
Review №32

I highly recommend, they are such easy people to work with! Morgan is great and would recommend her to anyone

An
Review №33

I worked with Danna to help me switch our homeowners insurance from one property to another. She handled everything for me. The entire transaction was smooth and very simple.

Ap
Review №34

Amy Lewis always takes the time to provide for my familys insurance needs. She is friendly, efficient, professional, and knowledgeable when explaining my options. I trust her to advise me when making decisions about the types of coverage that we need. Homestead Insurance is a great place to do business!

Tu
Review №35

Danna was extremely helpful and very quick with my home and auto insurance! She didn’t only save me time, she saved me a lot of money on my auto insurance with more coverage than I had with Geico! 10 out of 10 would recommend Danna to my family and friends!

Pe
Review №36

Homestead Insurance Group has the nicest agents in town. They are always so helpful and answer all my questions. I have had my business, homeowners, vehicle, and life insurance with Homestead. I never worry if anything comes up because when I have called for any reason they take good care of me.

Pa
Review №37

Amy Lewis is amazing! Due to closing on house that was moved up 2 weeks we were in a rush to get insured and it was right at the holidays between Christmas and New Years BUT she came through! Great Service!!

Pu
Review №38

The whole team at Homestead insurance group have been great. Easy to work with and honest.Great people!

Me
Review №39

Homestead has been very professional in helping our group with every need when it comes to our event insurance that we are required to have to hold events in our community. They have been so helpful I refer them to every organization that I am associated with when we speak about our insurance needs. We are definitely a customer for life, thank you Mr. Lewis for always taking care us. A HUGE THANK YOU from Hood Love Community Outreach group.

St
Review №40

When my last Nationwide agent suddenly stepped down from his business I had less than a month to find another agent in order to prevent my homeowners insurance from lapsing. I was so very fortunate to find Homestead Insurance via Google! Morgan has been a godsend! She walked me through my current policy and suggested changes that better suited my needs. With her guidance we decided on a homeowners policy that exceeded my last and at a very reasonable rate!!! I couldnt be happier! Homestead Insurance will now be my Nationwide agent for life!!!

To
Review №41

Pj, Amy, and Morgan have been helping us for years with our business and do an amazing job answering any questions or finding out whats going on when an issue may arise. Great group of people to work with and we know they have are back. Thank you guys

Da
Review №42

Dana has been truly helpful over the years!! Yes I said years for years my family and I been going to her for help finding the best insurance for all of our cars from my little sister first car to my cousin trying to find insurance because every other insurance company he knew was overpriced, she will take the time and answer all questions and help in anyway possible, she even helped me find great insurance for my motorcycle places was giving me prices of over 500, then here comes Dana to save the day, truly helpful in every way I recommend for anyone unfamiliar with insurance companies and any one who wants the best quotes!

Jo
Review №43

PJ, Amy, and Morgan are awesome. Very easy to get a hold of when needed. They are always willing to help me out when I have questions. Great people!

As
Review №44

I’ve been a loyal customer of Danna Keys for years and a customer of Homestead Insurance since 2015 when Danna joined the team. The entire staff is very friendly and knowledgeable and I appreciate the wonderful customer service!

Kr
Review №45

THE BEST! When no other insurance company could help me because of my driving record... HOMESTEAD was there. Anytime Ive needed a new policy or needed to make changes or just questions or concerns HOMESTEAD was there.Reliable, trustworthy, super responsive. Great customer Service. BEST RATES!I have nothing but great things to say about Homestead.Big shout out to Danna, THANK YOU for everything you do!

Me
Review №46

My point of contact for this group is Danna Keys - She went above and beyond to make sure I was confidant in my insurance choice while purchasing my first home. When I had to re-confirm insurance coverage when the loan switched service providers, she handled everything for me again within a few hours of an email. Very responsive, communicative and professional. Would highly recommend!

Bo
Review №47

Im always very please with the service I receive from Homestead Insurance. Ally is so nice and accommodating. I really appreciate your help and kindness.

Vi
Review №48

I’ve been impressed by the proactive assistance and how much it saved me!

El
Review №49

Very professional and knowledgeable staff. I have had business, auto and renters insurance policy through them, and my experience has always been positive. I highly recommend this agency!

Je
Review №50

Worked with Danna to setup insurance. She was great every step of the way, and very professional!

Ba
Review №51

Amy Lewis of Homestead Insurance Group has been great! Very efficiently arranged for insurance needed, prompt in responses and explained choices.

Ph
Review №52

Ive worked with Homestead since 2009. Everyone Ive come in contact with at Homestead has provided excellent customer service. They are prompt, listen well, and communicate clearly. Even better they know their products.They have earned my trust and handle all of my business and personal insurance needs.

Ja
Review №53

The whole team at Homestead Insurance has always ensured that my personal and business needs are met in a timely and professional manner. I highly recommend Homestead Insurance!

La
Review №54

Danna is wonderful to work with. She is basically a miracle worker. Very obvious she cares about her clients!

Al
Review №55

Awesome service, Danna has been outstanding every step of the way!! I’ve been using the company for about a year or so and everyone if so efficient and helpful.

Ma
Review №56

Karen was so helpful. Really appreciated the time she spent helping me figure things out.

Ta
Review №57

Ally is an asset to this company! Customer service is fantastic.

S
Review №58

I have been a client of theirs for quite some time now, & they never disappoint! I am grateful for their rep, Danna!

Me
Review №59

Danna was very nice and was great to work with.She is very knowledgeable and I highly recommend her!!

Em
Review №60

Danna was super helpful in answering all my questions with the most positive attitude and helping me get the insurance I needed as easily and painlessly as possible!

Li
Review №61

Donna explained detail insurance policy we need and give us good recommendation. I am Happy with the service.

Su
Review №62

Homestead is always available and prompt with any insurance needs that arise. I can always count on them to shop around to find the best coverage for the money.

Yi
Review №63

Great working a long with Danna and helping us find a good quote for our home insurance :)

Be
Review №64

Danna and the rest of the team are amazing!! So willing to go the extra mile! Highly recommend them for your insurance needs!!!

Do
Review №65

I called Homestead in regards to getting some answers to my regular Insurance billing. I talked to Danna who was able to answer my questions and to assist me in changes to my Insurance coverage as a result of my personal life changes. Thank you Homestead and thank you Danna.

Li
Review №66

Very nice and helpful will definitely use them again thank you all for your help over the years

Do
Review №67

Dana is knowledgeable, friendly and always available to answer any questions we may have.

Ia
Review №68

We have had a really great experience working with Danna K, and have been really pleased with the customer service over our last three years of coverage with Homestead.

Ti
Review №69

Great customer service - they help us run our business by taking care of our insurance needs.

Da
Review №70

The agent is very friendly and helpful in guiding us through the home insurance process.

Tr
Review №71

Homestead Insuance is the greatest place to have insurance with they always keep your family in mind in giving you great insurance and finding you a great rate Our agent Dana has always looked out for us and we appreciate everything they have done for us I highly recommend them to anyone looking to get or change insurance

ed
Review №72

Fast and efficient customer servic . Left my agent who Ive had for 20 years for an amazing rate and great experience

Jo
Review №73

Dana was a huge help in finding an excellent HO policy for or first home that beat the competition in price and coverage.

Je
Review №74

Amy Lewis is always a pleasure to work with over many, many years we have been doing business together. Thanks Amy!

Da
Review №75

Dana is amazing, she will go the extra mile to make sure that you understand and she will go the extra mile to make sure you have the best policy!

Do
Review №76

Very polite on the phone Danna answered all of my questions and a very good rate!

Ma
Review №77

Willing to assist and does so expediently. Very helpful in explaining policy.

Br
Review №78

Great customer service! Big thanks to Danna for finding me cheaper home and auto rates.

Cu
Review №79

Homestead came through with the exact coverage we needed for our new home and then some. PJ was easy to deal with, prompt in returning my calls, and willful to explain everything to a T without asking. Thanks for the great service!

Si
Review №80

Has the best customer service ever. Wouldnt go anywhere else

Mo
Review №81

Great company to work with. They are all respectful and always look out for the best of the customer.

Ke
Review №82

They are easy to deal with and they have upgraded their premiums with no extra charge always a plus!!! Thank you!!!

Th
Review №83

Very honest and helpful glad I choose them

Jo
Review №84

Great service, affordable products. PJ found the perfect insurance plan for my small business.

Da
Review №85

Danna has been great to work with!

Ka
Review №86

Wonder experience, always helpful everytime I call!!!

Ma
Review №87

Always courteous and helpful; reliable service; 👍

Da
Review №88

Great job very responsive and answered all of my questions.

St
Review №89

Homestead Insurance Group is now providing all of our business insurance and they are very responsive to our demands.

Ka
Review №90

Best rates, best service! Thank you!!

Ke
Review №91

Great coverage and price ! P.J. and company have always been timely and helpful! Super experiences over the years!

An
Review №92

Great people,great rates,great communication with a smile..

Ma
Review №93

Great Job!, Great Service!

Ro
Review №94

Nationwide great people

Ca
Review №95

Dana and her staff ROCK!!!!!

Information
7 Photos
95 Comments
5 Rating
  • Address:3113 Valley Ave Suite 100, Winchester, VA 22601, United States
  • Site:http://homesteadinsurancegroup.com/
  • Phone:+1 844-359-5731
Categories
  • Auto insurance agency
  • Commercial agent
  • Home insurance agency
  • Insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–5pm
  • Wednesday:9am–6pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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