I wasnt sure if I really needed a telephone answering service that could handle calls 24 hours a day, but I decided to hire Callnet to see what they could do for me anyway. So glad I did as the big advertising push were doing brought in a flood of calls we never would have been able to handle on our own. These guys offer an outstanding after hours call answering service. Highly recommend

For the last 2 years Ive been trying to handle all the after hours phone calls that come through to my dental practice. Last month I finally reached the breaking point when I received 22 calls after 5 PM! My wife insisted I finally bite the bullet and hire an after hours answering service and Im SO GLAD I finally did. Callnet was the clear choice as theyve been handling the calls for another dentist I know and he highly recommended them. So far, so good. Ive only received glowing reviews from callers about how professional they are on the phone. Keep up the good work guys!

That Gancy Goff is such a good worker

I tried 5 different live service companies, this one is the easiest to set up, and by far the least stressful. Not only that, but the customer service is outstanding. The next morning after setting it up, Emily contacted me, and in a professional, intelligent, and comprehensive manner walked me through each step, and came up with common sense simple solutions. Great product at a great price! Im a big fan!

Weve been using the Callnet live receptionist answering service for just over 3 years now and were so glad we hired them to handle our calls. We receive compliments from our customers on a regular basis about how great our receptionist is. If only they knew we had a virtual receptionist! 🙂

Ive been very impressed with Callnet since we hired them 2 years ago. They took our terribly written phone sales script and turned it into pure gold. We used to have a 15% close rate before Callnet and now were hovering around 38%! Now that we have Callnet handling all our calls, we can focus on closing the big clients that can afford our service. Callnet is a great company to work with IMO.

We chose callnet because they specialize in answering services for small businesses and theyre a North Carolina based call center company and we like to keep our business local. Its been a great experience so far. If you need a remote live answering service, these guys are great.

Callnet is outstanding! Theyve enabled us to grow our business while keep our operating costs down. Unlike my previous front office staff, the medical answering service staff at Callnet actually cares about my business and treats me like Im a partner instead of just a random customer. I found them when I kept getting complaints about my front office staff being blunt and rude, so I knew I needed professional help. Since hiring them, I havent received one complaint! My clients actually believe they are calling into my office directly and believe I simply have the most professional and courteous staff that money can buy. I highly recommend them if you want a company that provides outstanding answering services for small businesses.

What an amazing company! Great customer service, very professional, easy to communicate with! They were always on top of everything and handled our clients with sensitivity and professionalism! Would definitely recommend to businesses everywhere!

Weve used CallNET for several years now as our after hours call service. Couldnt be happier with the results. Ease of use and professionalism of the call handlers makes it a pleasure doing business with them. Rates are very fare and transparent too.

CallNet has provided my company with excellent service for over 5 years. They work as a seamless extension of our business and are a pleasure to work with. Hands down, the best call center/answering service we have ever used!

This company has been the greatest! It was so easy to set up the account and the number started working instantly. They are always so pleasant to deal with and the call reps answering the calls are so professional and polite!

I have nothing but good things to say about this service. I have tried and wrongfully trusted many, but in just a short amount of time, I knew I had found the best. Have many compliments on my answering service.

We researched call center companies to help handle our After Hours service calls. After talking with the other companies we felt that Coastal Callnet was the best choice for our needs. Best choice is an understatement! They are the only choice! They have surpassed our expectations. The staff is always helpful and a pleasure to talk with. They keep me posted on my monthly usage to keep me in check with our plan.I would highly recommend them to anyone looking for a call center!

CallNet has been a wonderful a part of our customer service team for over 2 years. Always professional, courteous and a great representation of our company!

I was hired there last week and should have been more concerned about a company that has you sign a document stating you wont say anything derogatory about them. That cant be legal, by the way. And am I saying anything? ....

Great staff! Exceptional service!

We have worked with CallNET for more than 3 years. They provide some of the best solutions at a very reasonable monthly cost. If your business is looking to save money and increase efficiency I would highly suggest using CallNET Corp for your answering service needs.