I submitted an online request for an inspection, someone called me within a few minutes and very quickly got me scheduled. Paul came out to the house the next day and was very friendly and had excellent customer service. He explained every thing very well and was patient with all my questions and concerns! Thank you Economy Exterminators for coming to the rescue!
Economy Exterminators of Wilmington, NC have been a great company to work with. Since beginning to use them, we have rarely had the sugar ant problem that was bothering us. If we see an ant, they come back immediately. They, also, do a thorough inspection and give us a thorough report of what they sprayed and what they saw while at our home. We highly recommend them.
Mickey was very professional and on time. I had a small window of time to work with and he made it happen for me. After his thorough treatment I havent had any other issues. He was careful where he treated due to my cats. He gave me recommendations on how to keep the issue under control. He got the job done in the time I needed, did a great job, was courteous of my house and possessions, and was very kind, all at a great price. This is the definition of great customer service. Thank you Economy for training such great human beings that care about the work they perform and the people they take care of. 5 STARS!
They were so accommodating when I had to reschedule from before. I was able to speak with the technician on the phone he was very polite and very professional professional and did a lot more than I thought they would do. I would recommend economic exterminators over any company Ive ever dealt with. God-bless you be safe
Purchased this service for my mothers home, she said the service was great and she hasnt seen a roach in months.
Made an appointment for 9/10 for a termite inspection, cleared my own clients for the afternoon and when the time came for the appointment. The technician called to say he was running an hour behind and needed to reschedule. Didn’t mind doing it, it was inconvenient but things happen. The new app was scheduled for today 9/17…again cleared my schedule and when the appointment time came, no one showed up. Called and talked to Scott the Manager and was told that the tech never rescheduled it in his end and he was now on vacation. No one was available to do the appointment and was again told I needed to reschedule. After two missed appointments I went with another company and would NOT recommend Economy Exterminators.
I am so impressed with this company and its employees! This morning and in the night for the first time in months I did not share my kitchen with uninvited and despised intruders. Yay!!! My communication with EVERY employee in this family owned business has been friendly, informative and honest. The cost is super affordable and the willingness to bring a valid and much needed service so appreciated! I highly recommend Economy Exterminators!
Paul was very helpful, super polite and very respectful. I would recommend his service to anyone looking for quality not to mention at an affordable price. I rarely leave reviews and when I do I truly mean them. Thank you again Paul I appreciate everything you do :)
Wonderful experience with the consultation and then also with the treatment. Very thorough and professional. We keep hearing that cockroaches/water bugs/palmetto bugs are just a fact of life at the beach but hopefully not for long!
A special thanks to Matt M. for taking care of my 90 year old mothers apartment bed bug problem. They knew it was a major deal to us to get this treated and do it as soon as possible. Not often do you find a company that shares your sense of urgency. They worked with us to get it done right the first time and we are very pleased with the results.Dan H.
Kyle Tyler, was my tech for this morning June 23, 2021. He was very professional very quick very on point he addressed all my issues he made sure that everything was taken care of. Example I had an issue where the bees was digging into my wood on my patios.. he took care of it this morning!! most tech will say we have to reschedule. (not him he took care of it this morning!!!!! He went above and beyond. Thank you Kyle and Economy Exterminators.
The service man was very kind l, courteous and professional. My initial visit for inspection was just as amazing and informative. they worked with me and our maintenance plan is phenomenal. Definitely would recommend this company.
I find everyone that I’ve come into contact with at Economy Exterminators to be very professional and knowledgeable. Judy, one of the first points of contact is very friendly and helpful in dealing with billing or getting services set up. Matt has been the main person I’ve been working with and he is extremely kind and professional. I thought I had rodents in my attic and they came out right away to inspect it. They set me up on a plan where they come and spray for any bugs and will continue to check on any possible rodents. (None yet, thankfully!) They even built a door and replaced the broken one I had underneath my house in the crawl space, got me a working dehumidifier (that they installed), and made sure my insulation was good, as all of this will help me prevent bugs, mold, and rodents. I have never dealt with a company that is this professional and helpful. I would highly recommend them for all of your pest needs. You won’t be disappointed! They even let you choose when they bill you, which is another added bonus. That way you’re not having all of your bills come out on the same day. Thank you, Economy Exterminators!
Very professional Detailed courteous And economical service
Paul came to my home with great customer service. He inspected my kitchen & thoroughly explained the problem & how to fix it. He is very knowledgeable & answered all my questions & concerns. Very satisfied with his visit!!!
Very good customer service. Im paying $175.00 every 3 month; Pretty pricey but they do outside the perimeter too.
Great company. Mickey was most helpful and professional. Now Time will tell if they use the good stuff...
Professional, courteous, answered all questions. Provided information that was helpful for us to be able to do some diy things that could help keep us in budget and get maximum benefits of their services. We moved to area 6 years ago and used this company so when the need arose in new place first company that came to mind.
We use Economy exterminator for our house and now for mosquitoes. The staff is friendly and courteous always . I expect to be just as happy with our extended service for mosquitoes. 😀
Paul was an amazing help to me and my family. Mikey has also came out twice, very efficient. Glad we called them.
FAST response. Excellent professional, polite inspection, provided pictures of damage and offered suggestions. Clear about costs and plans. Technicians began next day, they worked on SATURDAY too snd back several times to check. Excellent follow up Matt. Each technician so thorough and professional.Strongly Recommend this excellent company!!!
Had a problem with the rental. Paul came out and handled business. Put my wifes mind at ease. If only we could find service like this in our area. If you want fast and great service this is the place to call.
Very professional, quality service! Paul Jarrell truly went above and beyond in promptly rectifying our issue at our airbnb rental. Truly caring service! Saved us a considerable amount of money! Employees are professional and diligent in their work. Do not waste time or money calling ANY other exterminator for your pest control issues! Truly great service here!
Look no further! Everyone at Economy Exterminators is a pleasure to work with. This is a very professional, fast, kind, and hardworking group. They really go above and beyond and I was very happy with their service.
I have used Economy for both my business and home and they are GREAT!! Matt is so friendly too! Hands down the best!
This company is amazing! We had an extreme rodent problem and they have helped us so much. We have not seen one mouse in over 3 months. Jason and Morgan are awesome and help us with anything we need! Do not hesitate to use this company.
Not only did they show up on time, but they were early. Very professional and attentive to our needs, from the office, to sales, to the technicians that came out
Economy Exterminators is extremely knowledgeable, kind and professional. I would highly recommend using this local company.
Economy Exterminators have been a pleasure to deal with. Always professional and a good value for your money. They also mean what they say - they will stand behind their guarantee whatever it takes. Enjoying living in my pest-free home! Highly recommend this service.
Prompt, professional, thorough and friendly service!I highly recommend Economy!
Their customer service is always kind and courteous. They are Knowledgeable of the sprays and bugs 🐜 of this area. Very helpful!
I was extremely pleased with Economy Exterminators. They were easy to schedule with, professional and prompt.
Every detail of my insect problem(s) thoroughly and completely explained to me. I believe that my home will be well taken care of by this company. Paul is a great guy and I’m so glad my neighbor told me about this company!Teresa
We found rodent droppings, and a friend recommended Economy Exterminators. From the first visit, we felt we had found a high quality company. I wanted to make sure the crawlspace was not only sealed, but also the moisture was kept in check. They installed a dehumidifier and the drain. I placed a sending unit for humidity and temperature levels, which confirms the repair was properly done. Each employee of this company has been very professional and competent. An excellent experience.
I would highly recommend Economy Exterminators. They were very professional, on time and honest. They completely revamped our crawl space from a dirty, wet and unorganized space to a tidy and dry one. It looks great. They also got rid of some pests that were lingering around and ripping out the insulation. They do great work and also communicate throughout the whole process. Paul and Moe are great!!
Paul is the most professional and caring person we have ever dealt with in this field of work! He made sure we understood everything that was happening and kept in contact with us through the entire process! We felt relieved to have someone who generally cared! Paul is the best!!!
We started seeing more roaches then usual and after doing some research, Economy Exterminators was a good fit for us! Paul came out to inspect our house and sat down with my roommates and I and broke everything down and explained it so well. He was very kind, patient, informative, and friendly! Our service that was done was great and I will continue to use Economy Exterminators! Highly recommend this company!!
We recently moved into an older house with our newborn and discovered spiders/roaches... I was immediate to make an appointment due to the safety of my baby, and Paul was at my doorstep the very next day! He was very helpful, nice, and very professional in walking my family and i through the process. We were very blessed to have found him! Also this company provides great deals for pest control! Highly recommend! Thanks again, Paul for all your help!
Why did I choose Economy? I chose Economy because, when I put in My information from their web page, I received the most pleasant call from Judy.Economy Exterminators here in Wilmington, provided quality service, and was attentive to my questions and concerns.Matt was more than willing to make any needed accommodations, to assist me, from start to finish. He was very knowledgeable and professional about the products I needed for our home.On a scale of 1-10... I give a 10+.Angela Henry
Joel was very professional and through! Thank you!
Very knowledgeable, prompt, and professional. Will keep them in mind for future needs! Thanks Paul
Weve been clients for 10 years and will always use Economy. They come out once a month for a clean up of spider webs, clear out bee and wasp nests, and do any inside exterminating we may need. If we have an emergency, they are there asap. Really great people that work for the company as well.
The representative/Paul was very professional and knowledgeable as well as thorough. He also educated me on these bugs and left his contact info. I am very satisfied.
Matt Miller was very professional and knowledgeable! He came out to look at our problem and gave us his expert advice. Garrick came back to finish the job in a very timely manner and did a great job! We will be recommending Economy to all of our friends and family!
Thank you so much for the prompt response to our initial call. The professionalism is A+. (BTW totally dog friendly... Both techs were great w my dogs. A serious bonus!) I highly recommend this company.
The gentleman that came to look at our home to give us a quote and set us up with their service was so great! He was super friendly and took his time to make sure we understood everything. He explained exactly what we we were getting, what we’d be paying and what it would help and happily answered all our questions!
I recently purchased a new home and wanted to get on a regular schedule for prevention and maintenance. Economy has so been so easy to work with, and the initial rep who visited my house, Paul, was such a pleasure! The process has been a breeze, and everyone I’ve spoken with in the company so far has been so kind and helpful! Would definitely recommend.
I love that you can call anytime and have them come back for another spray in between scheduled sprays. It’s really nice especially during the rainier months. They’re super nice and very professional and always call back quickly!
Just moved here from New York and after my dogs would constantly run back inside with their paws covered in ants, and then finally seeing my third “Junebug” 🙄 lol, I said enough is enough. This company came highly recommended from our neighbors, so we decided to go with them. Paul came over to meet me for a consultation just a few days ago, he was super nice and pleasant to deal with, explaining to me what all the creepy crawlers were that I described and the process that would be involved in our first spraying. Today was the day of the initial spraying, and Xander showed up (a couple minutes early) so he actually helped me gather up my crazy puppy and cat into my car for me, as we had to remove all humans and pets from the premises for 3 hours after treatment was done. Customer service is definitely an 11/10, these guys were awesome and the prices are reasonable.. am looking forward to enjoying my house and porch and yard without all the unwanted insects! Thanks so much guys, so far so good!!
Economy Exterminators has saved the day! German Roaches? Haven’t heard of them? Let me tell you - These pest came into my kitchen from a brand new appliance ( even unboxed outside) and quickly invaded my life!Hard to kill (I had one in a sealed zip lock bag for a week before it died!) and they reproduce FAST! They even lived in my toilet! HELP!I swear Economy Exterminators should show up wearing capes! They saved the day! Super Hero’s in my book! From the initial home inspection to the phone service to the exterminators that came into my home all were professional, knowledgeable, pleasant people. This company is doing it RIGHT!I have no more roaches, and look forward to them taking care of all my pest needs in the future.Thanks again Economy Exterminators!
Paul was punctual, happy, safe (wore a mask), and explained my contract in detail. He was a happy person with a great demeanor. He and the office team were able to start our extermination right away.
So far so good! I bought a place in August and had a kitchen sink problem and a bug problem. I started the Battle of the Bug myself but realized quickly that I need adult supervision. They came out quickly and did their thing. I dont have much basis for comparison using exterminators, but customer service has been top notch and the bugs have been greatly diminished in numbers!
Never have a problem! They show up every time I call! And handle all of my needs perfectly! Customer service is always excellent!
Paul was awesome! Really took his time to explain all the options. For a new home owner, I really appreciate the time he took with me!
I love this company. They contact me before coming to ask if I need additional service like the inside sprayed for critters, and even solved a mouse in the attic crawl space for us. Each of the technicians is very professional and use botties when entering my home. I have used their expertise for over a year and will continue for many more.
We have been using Economy exterminators for many years and they are very professional! They make sure all your exterminating needs are met! I would highly recommend them as wonderful exterminators!
Paul was so helpful and informative. He explained everything in detail and answered all of our questions. Bonus points - he likes dogs as much as us and our puppy loved him! Economy Exterminators are top notch!
I’ve used Economy Exterminators for 2 months now and I’m very pleased with their service. I highly recommend them. They are quick to schedule a visit between the pre-arranged 2 month contract and always thorough and professional.
They were very knowledgeable and were very polite. They kept us updated during the whole time. Highly recommend them.
I have used this company before for my business and never disappointed. So when I needed them for a house we recently rented, they were my go to. Always professional, friendly and proficient. Great job! Thank you.
They were able to come inspect the house within 24 hours of my contacting them. Then scheduled the first treatment within a week. They were very thorough in their explanation of the process and what to expect. Also very kind and genuine people!
We are in the beginning of our rodent extermination journey, but I can say so far that Economy has been amazing so far. Very friendly, knowledgeable and prompt. They are currently exterminating rats, its only been a few days so Ill be back in a few weeks to review the effectiveness.
Paul was so great. Exceptional customer service and knew exactly what he was talking about. Couldn’t have been more pleased with his visit!
Exceptional Service!! The folks at Economy are quick to respond when I call!!! They are courteous and very kind!! The folks work around my schedule. I could not ask for better service!!! There is an entomologist on board if there are ever any questions or concerns!! The service they provided exceeds expectation!!! The best money I have ever spent!! Highly recommend!!!
Extremely professional, great value on the monthly service contract and willing to come back for an additional treatment anytime you call them. A+++ would recommend to anyone!
Very professional very personable treated the house like it was their own on time took their time asked if I had any questions after they were done explaining everything first-time customer that came out gave me an estimate and they came out the very next day to spray good value and reasonable
Jason comes to Matthews Motors of Wilmington and takes care of all our exterminating needs. He makes sure he doesn’t miss anything and always asks if we need anything more done before he leaves. Not only does he do a great job but he is very personable to everyone here at our dealership. Thanks for having a great attitude and doing a fantastic job for us Jason! The Matthews Motors Family appreciates you.
Economy Exterminators are a reliable pest control company. Their customer service is very helpful and the scheduling is very accommodating.If you keep adequate communication with them they will address any issues that may surface during your contract with them. I recommend them!
Russell, our technician, does a great job handling all our pest control needs. He’s always on time, asks about the problems we are having, and works hard to resolve them. I am super happy with Russel and Economy Exterminators!
This is the first time I have used a professional exterminating business. My sales rep Patrick was helpful and knowledgeable. My technician Jason answered all of my questions. And both of them told me how it works if you have pets. So, they make sure your pets are kept safe. I am looking forward to working with them and keeping my house bug free.
I’ve used Economy several times and have been pleased each time with their services.Technician Mo did a great job with our termite inspection and treatment. He was very good at explaining the process and making us feel at ease.
Always do such a good job and very mannerly. So glad you have employees like Joe. He is very informative and lets you know if he spots anything you should be aware of.Thank you Joe.Esther, Wayne and Cammie
Paul has been absolutely amazing in coming to check and screen my apartment unit for bed bugs. He did a thorough screening of the unit, checking outlets, bedding, wall crevices, etc. He has been beyond thorough and has gone above and beyond to ensure the unit is clear of bed bugs. My family and I highly recommends Economy Exterminators to anyone looking for relief from pests. This team is professional, thorough, and there ultimately for the satisfaction of their customers. Thank you!
Economy Exterminators are the best. They figured out my ant problem and it was addressed / corrected immediately. Great work!
They wasted no time in coming out when I called. Their representative was very knowledgeable and honest. He knew a lot about the technicality of NC regulations and all the bugs and treatments. I chose to treat since this is a rental and termites must be diligently monitored in this humid climate. I was pleased the the treatment was quick and I didnt have to be at the site. At my primary residence I have a problem with carpenter need. They treated once but Ill call them again to re-treat. Those bees are very persistent, but I have confidence theyll be taken care of soon.
Paul is the nicest guy ever! First, we had to reschedule our appointment because of car issues, and without ever even meeting us he offered to drive out and help. Not annoyed by cancelling on him, just concerned with our safety. When we finally rescheduled, which Paul made super easy by being flexible with our odd work hours, he was even nicer in person! I have tons of animals and he was very kind to them and help organize our extermination around keeping them safe(#1 priority). Along with just being a great guy, he KNOWS what he is doing! Extremely knowledgeable about the process we would be going through and thoroughly told us exactly what would be our job to fix our problem and what their job would be. We havent had the actual extermination done yet, but if Paul has faith in his company, than I do too.
Excellent service- dealt w/ my request of killing nothing other then roaches.Patrick -great guy
Economy exterminators got rid of the problem with about 2 treatments. They were wonderful. And they very reasonable on their pricing.
Always friendly and professional, patient with my passel of children and dogs, and did an excellent job sealing off our basement as well.
Economy Exterminators was friendly and fast with their service. We were able to get someone out to look at our house soon after we called and asked for an appointment. They listened to our concerns and answered all our questions. They even made sure to keep our dogs safety in mind with all of their products. Thanks for the wonderful service!
These guys were great I gave them five stars and given five stars on quality professionalism being punctual and responsive not so much value because I did find a couple that were going to be not as expensive but those didnt seem right for me. You know what our parents and grandparents said you get what you pay for.
Patrick came out this morning and went above and beyond. Actually took my trash to street for me! I highly recommend this company
Economy Exterminators are absolutely wonderful.Each and every Technician have gone above and beyond for us.They are all very professional and do a fabulous job.Thanks for all your hard work and knowledge.SusieShipyard Village Apartments
Inspection and service within 2 days of calling. Both very professional, on time and detailed. Outside spider web brush off is a nice addition to the service.
Great company, friendly and knowledgeable staff. Will use again, and recommend (:
I am temping at a property, and was quite impressed with Economy employee Morgan. She was incredibly thorough in assessing the problem, with one of the units here, and made sure that the issue was addressed, and that it would be resolved a timely manner. Her technician showed up not one hour later, and treated the unit to resolve part of the issue. Economy went out of their way to help this property gain resolution to this issue, and is even returning next week, to complete treatment. Thats what I call great customer service!
We just had our initial meeting with Paul and we are so impressed and can’t wait for the services to begin! Thank you so much for your kindness and professionalism.
Very pleased with customer service and all the employees I have encountered. Very speedy in their response and to getting work done in a quick and professional manner. Paul came out first and inspected and was extremely helpful. He has continued to be available for questions and very responsive! I am very very pleased and would definitely recommend!Update: 3/7/19. I continue to be very pleased. I met with Paul today to add on Mosquito control for the summer. He is so knowledgeable, kind and professional!! I recommend him always!
Joe has always been respectful & business like, along with a strong work ethic. He is pleasant & has a great repoir with our staff at Traffic Services. We could not ask for a better company to work with. Thank You for all you do. Kathryn
Last night my wife and I were getting ready to watch a movie when we heard rats scurrying around above us. There were small screaming noises which sounded most likely like babies. We called a handful of places but When Paul calles us he sounded like he had a ton of experience with pest removal. He was extremely professional, polite, and personable. He worked late on a Saturday to help us out. The service was more affordable than I anticipated as well. When Pat came out shortly after to do the service, he was extremely thorough and answered every question with detail. We called them because of the reviews and we’re glad we did.
Economy Exterminators were fantastic. They helped identify new termite activity and quickly mitigated it. I was having moisture issues in my crawl space, and they quickly fixed the issue with new plastic sheeting and a very reasonably-priced dehumidifier.I feel so much more comfortable knowing they have helped protect my house. The work was performed quickly and was very thorough. I would highly recommend them for crawlspace moisture control, rodent and pest control, and mitigation of moisture issues. Thanks guys!
Polite, professional and prompt.
Having a historical building downtown there are a lot of elements to contend with. We have used many companies over the years and by far Economy is the best! I will continue to refer them and feel confident in their service for years to come!
Living near the coast bugs are always a problem, even more so with two small boys in the house leaving food everywhere. Economy exterminators does a great job keeping the bugs outdoors and they do it for a reasonable price. The stuff they use is pet and children safe and we are very satisfied
I have been meaning to leave this review for a long time. I have had nothing but top tier service! Prices are unmatched and they come through. Originally signed up alchemy one of my tenets brought in bed bugs. Economy exterminators came in and handled business! Continued on with their bond, and have been big free since 2013! Matt (if I remember his name right, which I usually don’t) is the nicest guy you’ll meet! Always willing to walk around or explain any red flags he sees. Very helpful with preventing knowledge as well! Best Pest control, hands down! 11 out of 10!!
I am a single mother of twins and taking care of my dad who has cancer not only was Pual very professional but also courteous. Their morals are valued and their prices are very reasonable. I would highly recommend economy exterminators for your pest control needs.
We contacted the Wilmington office for Economy Exterminators to set up treatment for our 2nd house. Paul Jarrell came to our initial appointment. He made everything very easy to set up. We wanted a termite and pest control contract and he gave us coupon values. It rained like crazy that week but they managed to visit three times in one week to take care of initial treatments indoors and out. So glad I went with this family-owned business and feel fortunate that Paul was our first impression. Thanks Paul!
We have used this company for over two years on a monthly basis and find them to be efficient, knowledgable and friendly.
Economy Exterminators were great! They provided excellent service and were extremely professional. They are a great value and I would recommend them highly to anyone!
Treated baseboards for German roach infestation, went well!