Prompt, professional, and efficient service. They hustled at each stage and delivered great service start to finish. Prices were the best bettering the competitors. Truly deserve the five star rating.
First I want to say for 95% of the job, the owner Henry was a pleasure to work with. He worked with me on price and payment to fit what was best for my situation and for the quality of materials they provide its the best price in town and I got 3 other quotes to compare. They were able to get me in earlier than expected with in stock material while other companies were 2-3 weeks out on most of their work. Every question or issue I had Henry would respond immediately either via text message or phone call. Now, I wont be returning and here is why. I want to preface the following with the fact that I work in homes installing home theater systems and televisions everyday so I know the one-on-one interaction and expectations of every clients home I step into. The installers arrived and were able to get my materials installed rather quick however when I returned home to check the work there was dust all over my new floors and to top that off it was on all of my home theater equipment in one of the rooms that was done. I just had thousands of dollars of Home theater equipment installed in my brand new home (by me) that now I have to spend an hour or two cleaning because of all the dust that is everywhere including high-end speakers and projector screens. I was concerned so I reached out to Henry and when I received a phone call back with my concerns he did offer to send the crew back the next day to clean up but when I said dont worry about it Ill clean it myself Im just very frustrated with the situation I was given have you read the terms and conditions? Now Ive been in customer service almost my entire life and you dont respond to an upset client with have you read the terms and conditions! At that point I was very angry and every positive experience I had leading up to it went straight down the tube. Given a response of pulling up old carpet and installing new flooring is a messy job as an excuse when I drill and cut holes in drywall all day long and I never leave a house a mess is not a good enough reason to leave my house in the condition it was left in. Spending as much as I did on having these floors installed I should not have been left with a mess I have to clean up after the fact and then be told they dont clean up, they only install, (exact quote) because of this simple fact I will not be returning to seaside flooring for my future flooring needs.Update:I had an issue with a transition from the hallway and one of the bathrooms. Informed the owner of the issue and he came out himself to fix the problem. Upgrading my rating from 3 to 4 stars because of the prompt follow up to my issue.
We had a phenomenal experience with Seaside Flooring from start to finish. Henry helped us each step of the way from picking out flooring to scheduling promptly. Once we picked out our flooring we were able to install within the week. The installers came and took out carpet and laminate flooring and then installed engineered hardwood for our entire first floor in the same day! The floors came out beautifully and at the end of the day there was not even a trace that they had been there, aside from our new gorgeous flooring. Henry was easy to text and communicate with for any questions. I highly recommend them to anyone who needs flooring.
Henry & his team are Amazing!!! Our carpet is just Perfect! He is very responsive and flexible! Our carpet is the Best we have ever had installed!! Quality!! I would Highly Recommend Seaside Flooring! Sincerely, The Royals
Wish we had known about Seaside Flooring a year ago when we redid the majority of the flooring in our home - we were new to the area & went with a recommendation for another outfit that has what we now know is an outdated reputation.Initial contact with Henry, site visit & estimate all happened in less than 24 hours. Work was completed within a week and took about half a day. Installers were excellent in every way: professional and polite, able to offer guidance and provide solutions, and of course everything was cleaned up when they departed. Henry was a pleasure to work with and super accommodating. We recommend him and the Seaside Flooring team without any reservations to anyone looking to have this kind of work done.
I had Henry come down to Southport to give me a quote on pulling some carpet out of two bedrooms and replacing it with hardwoods. He came out, gave me an estimate lower than what I was expecting. I told him that we could get started whenever he was ready. He had two guys come down the next morning and started on the floors, and they were finished the following day. So, from quote to completion was literally 3 days, truly amazing!!! Not only were they quick, but the new floors look great!! So much better than the carpet that was in the rooms before. Thank you so much, Seaside Flooring!!
We have been busy moving in, but I needed to stop and say thank you to Henry and his crew. We are pleased with the finished results. We had the entire first floor redone with hardwood flooring and the stairs and upstairs with new carpet. It looks wonderful. Henry is a true professional and we felt confident through every process of the job. Thanks!
Very satisfied with Seaside Flooring!! Henry is a true professional and easy to work with. His crew showed up on time and got right to work. Guys installing flooring were polite and worked hard. They cleaned up behind themselves leaving no trash at all. Flooring looks so good!!! Better than I expected!! I highly recommend Seaside Flooring!!
Highly recommend! I researched flooring companies for 2 years and Seaside Flooring consistently rated 5 stars. I contacted for estimate. Henry arrived at appointed time, I received estimate within 24 hours, scheduled the work to remove carpet and install waterproof, pet proof flooring throughout whole house. Staff arrived as scheduled. These men were very courteous and professional. The flooring was completed in 2 & 1/2 days. It is refreshing in this day and age to have people say what they do and do what they say!I will be a repeat customer should I find further need!
Henry was super with communication - always answered my emails quickly. The work was done quickly. Very little dust left. And my floors look fantastic- I love the satin finish. Thank you!!
A total class act. The best installation crew that I have ever dealt with. They arrive on time, professionally install the product with great attention to detail. Then, they clean up after themselves. Can’t ask for better. Our thanks to the owner Henry for working around our schedule, it made for much less disruption.
Henry, at Seaside Flooring was awesome. My husband and I were only in town a few days to get our house revamped to get on the market quickly. Henry gave us a quick and reasonable quote. We could not be present for any of the process since we had to return to our home and jobs in Ohio . We trusted him to remove old carpet and install new carpet without us there. Henry sent us pictures and updates and communicated well. He also gave us the name of a trusted painter who came in and painted. The paint and carpet went in without a hitch and everything looks perfect. Working with a local company who is trustworthy meant the world to us especially in the situation that we were in. Thank you Henry and Seaside Flooring staff!
Very happy with my new floors. They responded quickly and got the job done even earlier then scheduled. Had a small problem and it was quickly taken care of.
They did an amazing job. My new floors look and feel great. They were super fast and friendly, and didnt get upset when my dog would sneak out to go see what they were doing.
Highly recommend Seaside Flooring! Henry is professional, listens to what youd like and makes great recommendations, which wed not thought about originally. The installation Team was fantastic - thorough, detail oriented and very clean. All this at very competitive rates.We were extremely happy with the result and would definitely hire them again for future projects!
Henry and his staff were quick, accommodating, reasonably priced and did a fantastic job installing new carpeting!! Thank you so much!! It looks great!!
We hired Seaside Flooring to replace ~2k SQFT of carpeting and refinish indoor and outdoor hardwood equal to another ~2k SQFT. We were super impressed that after we approved the quote we had people here within 15 minutes ready to rip the old carpet out. We were working against a deadline, and they were super organized between crews to ensure we would finish on time.The carpet install was fast and it looked great in all rooms. The hardwood also was handled with care and detail and we are super happy with the result. We were super impressed that they found a near perfect match of the stain we had on the patio originally rhat we loved. Our only complaint about the whole project was that we wished there was a bit more communication about when crews would be arriving and departing so we could ensure we were there.All in all - super happy with the experience and the results. Thanks Seaside!
Seaside Flooring did a great job on my house. I really am happy with the work, the quality of the installation and flooring. They had great followup and were very timely in all activities and phases. I obtained quotes from several companies and they were very competitive and the customer service was the deciding factor for me. I highly recommend them!
Henry and his crew turned our recently purchased house into a home. Seaside was flexible and really took the time to explain our flooring options. We ended up choosing a Luxury Vinyl Plank floor that is waterproof and will last a lifetime. We had the entire home covered with this material and it is absolutely beautiful. My wife was floored when she saw the finished product ; ) His crew was professional and on time. They cleaned up afterwards and we couldnt be happier. Henry floored every single inch of our home with no gaps or issues. Thank you so much. We look forward to the floors lasting a lifetime. We will recommend Seaside Flooring any chance we get.
Get in touch with Henry (Owner) to come do an estimate to install carpet for our office building. He came out that afternoon to do the estimate and had the carpet installed the next week. Professional crew who was in and out in a reasonable time and cleaned up after themselves. Very happy and have already recommended.
Amazing work done by this company. Henry was very helpful and understanding the needs for my flooring in my home. Prices were very affordable compared to other quotes from other flooring companies. Henrys work crew were very nice and worked very hard to make sure you had the best quality flooring. The end results are beautiful. Thanks Henry and Staff.
Excellent work, reasonably priced. We had a great experience with Henrys company. Hes easy to work with, and did everything he could to meet our requests. We used Carolina Home Oak Tawny wood flooring, with TrafficMASTER underneath in five rooms. Its the best looking thing in the house. His price was $1500 less than Home Depot.
Seaside flooring did fantastic work for us! They were prompt, caring, courteous and went above and beyond. I will be using them again in the future! Thank you!
Rich did a fantastic job refinishing my wood floors. Excellent work, dustless system works incredibly well, and a fair price to boot. Highly recommend.
Henry and his guys are outstanding. Have used them on my personal homes and investment projects for wood, carpet and tile. Always show up on time, do excellent work and great prices. Highly would recommend them to anyone.
Henry did a good job and he is a good person to deal with. I will call him anytime I need flooring.
Great service and quality work....I highly recommend Seaside Flooring!
These guys do great work and are a lot of fun!