Good people, good prices & great inventory . my boat & trailer place of choice now.
This is my the most disrespectful company that I have even dealt with they will not get any service. Poor customer service all I did was ask a question and got disrespected!!! And hung up on. Y’all real bold behind the phone 💯💯💯
Great prices. Helpful, friendly employees.
They are NOT able to help me, meanwhile they had all the parts I needed, the sales representative did NOT have any boating experience, very dissatisfied, terrible considering I have dealt with this company before and they were quite helpful
Always have what I need. Great customer service
Very knowledgeable and helpful staff. They had all I needed for my trailer axle and brake work in stock
This place got everything. One stop shop and bring the boat with you. Just drive around back. Lots of room.
Best marine store in town. Owner is extremely friendly, knowledgeable, and always willing to help. Great selection
Great selection. Got to place to get parts quickly.
Brought in my old trailer needing a refurbish without a real game plan or a list of what I needed / wanted to accomplish, left 45 minutes later with every single part I needed to bring it back to life at a more than fair price. Awesome service, huge inventory, and experts at what they do. Had every exact part and piece of hardware I needed in stock at a lower price than I anticipated.
Got my wheel hub assembly all set up. HThey have everything you need
Super nice and helpful people. Have just about everything a boater might need for maintenance and repair. Even parts for trailers. Also have good prices on Bel-Ray oils and lubricants for motorcycle peeps ;)
VERY helpful with a well trained staff, what a great place to get marine trailer parts, boat engine parts and all kinds of boat hardware and supplies. Thanks Lighthouse!
The Absolute best place in town for all your Marine needs, I have been going here for years now and they are the best priced with the best service!
Awesome
They had a pair of handles my husband was looking for!
Needed a galvanized boat axle with a short turnaround and they went above and beyond to help me out! Thanks so much!!
After my dad let me borrow his enclosed trailer to move some furniture I wanted to get him some new parts. Except I had no idea what I was doing. I explain my predicament over the phone to Jake and he was extremely patient and found the parts that I needed. Upon picking up my parts Jimmy at The front desk was incredibly nice and help me find a little ad on gift as well. Dont know if I will need to use them again but I would certainly come back here and would recommend them to everyone.
I ordered a fuel pump. It never arrived . Ups messed up the shipping information. After two weeks, I contacted Lighthouse. They assured me they would reach out to UPS and when the item arrived back to the warehouse they would credit my card. I told them I would reorder in spring. When I called to reorder, I checked to see they refunded me. To my surprise Lighthouse only returned 98.00 of a 259.00 dollar charge. They came back to tell me that they charged me for the return even though I never received the pump. They offered it up as it was my fault.VERY, VERY POOR CUSTOMER SERVICE. I PAID 200.00 DOLLARS FOR NOTHING BUT AIR.NEVER AGAIN!!!!!!
Quality merchandise
Great place for advice, parts and hard to find boat and trailer repair items. Staff is knowledgeable and helpful. Best Marine supply store in Wilmington.
Poor customer service incorrect pricing was charged more than told
This place has a lot of items and parts but they are a little over priced some even higher then west marine went in there for a part that didn’t fit for my boat the guy threw the money at me and said thank you very rudely they have bad salesman ship I hope someone says something to them because i know of a few other customers that don’t go there because of that reason my best of luck to the rest of you!!
Staff were willing to help even though they did not have the item I was looking for in stock. Very much appreciated!
Bought trailer parts there and brought old parts in to compare, counter girl measure, got parts for me. When i got home they were all wrong size. when i called, different person stated they cant even get parts i need. when i returned parts to store was charge restocking fee by same girl who gave the parts. She stated they measure parts and i told her she did, but she refused to believe. So 2 trips and was charged for their mistake. I understand restocking if my bad but they gave wrong parts.
Boat parts place, great trailer parts prices. Average everything else
Super helpful staff, very fair pricing.
Best place in Wilmington for anything marine related. Have trailer parts also, not just boat trailer parts.
Great customer service a++++++
That have all can of boat think you need to work on the boat
Good selection of trailer parts. Knowledgeable people.
Called Thursday afternoon and sales specialists was very helpfulshipped parts quicklyreceived friday
Very helpful people and nice prices.
Great parts place for everything you need for your boat and your trailer
Very knowledgeable and Friendly.
Jimmy and the crew are so helpful.
Some of the most helpful and knowledgeable staff in the Wilmington NC area.
Thanks Will and Jimmy for getting the parts I needed for my Mercury outboard.Great customer service!!!!!
Great selection and great prices.
Good selection and help on parts
Always the best inventory and fair pricing
Almost everything you need for a boat.
Great selection and prices
Good
Good people
Its a cleaning supply company
They got it!
Lots of ideas