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Newlite Technical Services LLC
1201 N Market St Suite 111, Wilmington, DE 19801, United States
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Newlite Technical Services LLC

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Mi
Review №1

My service guy CJ was awesome. First of all they were super responsive. I thought I would have to wait a few days before getting an appointment, but they came the next day. CJ was on time, very professional, and very thorough. Great experience! Will use them again and recommend Newlite to others who are looking for great service.

Ta
Review №2

Ive only dealt with Mark or Nancy over the years and the service is always prompt, efficient, compassionate, and issues resolved. These two deserve a raise

No
Review №3

I have only to say that I am thankful I came to know your company. Your knowledge and service expertise confirms with me that I made the right choice. What impresses me the most is your customer service. I feel very valued. Thank you.

Do
Review №4

Excellent service from friendly and knowledgeable people. I have been with Newlite for almost 3 years and they have performed admirably on every occasion, checked regularly and advised me to clean my computer when I had not called them, and were able to resolve any issue! they are highly recommended!

Mi
Review №5

My experience was very positive. The tech was very patient and knowledgeable and repaired my pc which was not fixed after contacting several other places. I highly recommend Newlite!

Ed
Review №6

I had a problem with outside people posing as Newlite, but the Newlite computer specialist was great, and helped me get back online.

Bu
Review №7

I am a very happy customer. My issues were resolved and I am pleased that I have technical support for the rest of the year.

Al
Review №8

Good morning, I received an email from a Newlite Technician informing me that the technical team has fixed my computer. How can this be as Ive not used my desktop in months and is not even connected to a power outlet!!I live in Asia and with tech support only available during the work week, standard business hours of NA time zones and with the customer lines often busy it has been almost impossible for me to connect with a live technician.

To
Review №9

Exceptionally good and efficient service. Kevin is very patient and understanding of an old lady trying to be a :geek I will recommend your company if someone needs tech. help. Thank You

Jo
Review №10

Fantastic service and very prompt. I am happy to sign up for a year of future service

Br
Review №11

My tech has been excellent and kept me informed with every step, always been polite and professional. I highly recommend him and NewLIte.

Pa
Review №12

The tech has been very helpful not only with his work but also helping me to understand some things about my computer. I appreciate the time you have given me. Thank you.

Jo
Review №13

My tech was very knowledgeable, patient and thorough.I had many problems to resolve with my computer and he addressed each one. I did notice an issue with a change in my font prior to ending our session and he took time again to resolve the issue.

Ro
Review №14

Technicians fixed my issues as they promised.. My computer is working on much better speed now. .... Will recommend this service to my friends..

Jo
Review №15

My experience was more than satisfactory; it was excellent. Mark spoke good English,was extremely patient, and tended to all I needed done.

Ma
Review №16

I have always such a good experience working with Mark and the others at Newlite. whatever it is, they are able to help. i would highly recommend them to anyone!

Al
Review №17

Everything on computer and now it is working great. Your Technician knows what he is doing and is very efficient. David Wilson

Sa
Review №18

Although it was hard to get through to a technician, maybe because they were all busy, once I got through, service was prompt and efficient. I am very pleased with the service and highly recommend it.

Te
Review №19

Felt that he was very helpful and patient great service.

Ed
Review №20

Thanks for the great service you give me each month. You have keep my computers running great.

Ly
Review №21

Able to fix all of my computer issues in a prompt and professional manner. Easy to use!

Ta
Review №22

This is a scam.Yes at first was awesome.I paid them $383 .They checked on us an now they are calling me wanting to give my money back! My computer is a mess.I have no protection.Really wanting to know if they are doing this to other people.Had to put a star for it to post!!!!!

Ka
Review №23

Every time I have dealt with the tech support team, they have been awesome. Thank you and keep up the good work.

Ar
Review №24

Newlite Techs are the best! I have been using NewLite Tech Support for three years now and the provided the best service on my computers. They are very professional in doing their job and always give good advise. Great Job!!!!!!

Wi
Review №25

Very helpful. I wasnt familiar with the company... I was transferred to them after being bounced from Googles Help Desk to MSFTs. I did not compare prices with other services, but found the fees to be reasonable, particularly as they were attentive and actually fixed the problems I was having with my computer.

Da
Review №26

The service is great by all technicians, they demonstrated extreme patience and professionalism in solving our problem..

Wi
Review №27

Attended to all of my PC concerns promptly

Bo
Review №28

Took a long time to get rid of all my bad stuff. I hope this is all I have been told. If so, it will be wonderful. Thank you

Da
Review №29

Great service and very quick to respond. My only minor complaint is that they try to sell you upgrades a lot.

J.
Review №30

These guys were Incredibly thorough, friendly, patient, explained all that they did, & inspired my confidence. Money spent for their service feels like a wise investment.

Aj
Review №31

Very good people to work with they call you in time to check your comp.

Ve
Review №32

My sister had Newlite help delete corrupted / infected files. I put AVG Antivirus Free on my sisters computer. Newlite took it off the next time they touched my sisters computer and tried to sell her THEIR virus protection, leaving her computer with no virus protection.Sooo....I reinstalled AVG, AGAIN, the next time Newlite touched her computer they took off the AVG and tried to sell her their THEIR virus protection, leaving her computer with no antivirus.My sister is a Senior and not tech savvy. This company scams / tricks Seniors unfamiliar with tech to sell their product.

Fa
Review №33

Great customer service, perfect tech support, patient and thorough.

Vi
Review №34

I purchased Newlite antivirus protection several years ago and when I actually had a virus on my computer they took remote control over it, screwed it up, charged me more money and then scammed me out of more money by stating they were not able to repair the problem and I had to be connected to another group. I had to provide my credit card number so that my computer could be repaired and in the meantime my credit card company called me stating that there were gaming charges that just came up on my card. My credit card company blocked my card immediately and issued me a new one. Now Newlite calls and harasses me each and every day. I have no idea why they waste their time harassing people. This company needs to be shut down!

PH
Review №35

Kevin howards has been helping me to set up my new Windows 10 as well as cleaning up my computer from various viruses most successfully. He has been very polite, cooperative, very professional and knowledgeable regarding the working of a computer. I have a wonderful relationship with kevin and I know that whenever I need his help he is always available and that is a great comfort to me since my computer is very important to my me.I sincerely thank him and your company for a prompt and knowledgeable computer services that you so kindly provide and will recommend your services without any reservation.Thank you very much.Sincerely,P.R.C

Ba
Review №36

I am satisfied and everything works beautifully

El
Review №37

I appreciate the help & knowledge Some day soon we realize we need to buy an updated computer. Just hard for OLD folks to decide what & when Thanks for the help.

An
Review №38

Is was a great experience to have robin working in my computer while i was sitting just in my office he did a great job fixing my computer i recommend this company to anyone who need computer services . fixes.

Wi
Review №39

You were most helpful and have had no problems since. Great service

RI
Review №40

Excellent service, Technicians knew his stuff that what to be done on my PC.

Pa
Review №41

Newlite and especially Keven have been a great help to me!Thank you both! ~ Paul Maynard

Jo
Review №42

Your work was complete and very professional.Thanks for your services! GREAT JOB

La
Review №43

Very good, Excellent service. My tech was very professional.

Da
Review №44

Excellent support and knowledge. led me through the repair . Good service

Ka
Review №45

Tech savvy personnel always provide me with excellent service.

K
Review №46

Mark was exceptional with me life long friend of newlite thank you mark

Fr
Review №47

I am verysatisfied with Newlites service AND PROFESSIONALISM. David was very informative and helped me understand what was wrong and how it was being fixed.

Ra
Review №48

Service has been absolutely OUTSTANDING, especially when dealing with Mark. He has taken care of any, and all, issues which we have presented to him, with no residual problems. Our highest recommendation!!

Da
Review №49

Technical help was excellent. Many problems with computer but were addressed. Great communication! Thank you!

Sh
Review №50

They were very helpful and friendly. Thank You!

Ba
Review №51

David fixed my computer and now it is running smoothly. Thank you

Ve
Review №52

This representative (Sam) is most excellent in his work, very patient and most knowlegable

Co
Review №53

Easy and fast - good team to work with (:

Ke
Review №54

I have been a customer of Newlite for almost a year and I think that it was the best investment I could have made. Whenever my pc slows down or the monthly checkup is due they take excellent care of whatever problem there is. I do not regret hiring them on as my pc regular tech geeks to sort out whatever needs to be done to get me running at full speed. Thank You Newlite

Lo
Review №55

A job very well done! Thank you Newlite

So
Review №56

OMG IM EXCITED WITH NEWLITE, THEY TRULY JUST GAVE ME A NEWLITE . I CANT EXPRESS HOW THANKFUL I AM FOR THE SERVICES I JUST RECIEVED. THANK YOU SO MUCH. MY WORRIES HAD VANISHED IN NO TIME ALSO I CAN USE MY COMPUTER AGAIN : ), WITHOUT YOU GUYS HELP I DONT KNOW WHAT I WOULD OF DONE. BUT THE PROTECTION I JUST RECIEVED, YOU GOT YOURSELF A CUSTOMER IN IT FOR THE LONG RUN.. THANK YOU STEVE, SAM AND MANAGER.

Jo
Review №57

Thanks for the prompt attention for cleaning up my computer. Joyce Murphy

Ro
Review №58

Great service, always call in due time for checks and follow ups

Je
Review №59

I had excellent service from David and very happy with their work

Do
Review №60

THEY are wonderful people and the staff is very helpful. Thanks Mark

Le
Review №61

They are trustworthy people and good work .

Ma
Review №62

Everyone has been more then helpful and just excellent service and VERY helpful.

Ri
Review №63

Good service and very helpful in solving my security problems.

पो
Review №64

Scam, this company doing pop-up scam, foreign connection scam etc. Please be aware.

Sh
Review №65

Technicans was very patient with me liked the work done by them.

Pe
Review №66

I RECEIVED FAST AND VERY GOOD SERVICE

Do
Review №67

It took a long time to resolve the problem but I was satisfied with the effort that Kevin made. I had some communication issues with some of the other technicians but Kevin provided good support,

Do
Review №68

Always there to help and remind me every month for my check up:)

Il
Review №69

First experience was very satisfying.

Co
Review №70

IT WAS A STRESS RELIEVER TO KNOW I AM PROTECTED AGAINST HACKERS AND CRIMINALS....THANK YOU

Ki
Review №71

Great customer service from David Wilson.

Cl
Review №72

I was happy with the service provided by Newlite Technical Services on Feb. 16, 2016

Bo
Review №73

Very professional and quick service.

Mi
Review №74

Great work also knowledgeable people

DA
Review №75

Excellent customer service solved the problem in a professional manor

Wi
Review №76

VERY DETAILED AND METHODICAL AND EXPLAINED.

St
Review №77

It took a long time for all the repairs but everything was taken care of.

Mi
Review №78

I was very please with my service.

Di
Review №79

Great service very helpful.

Ke
Review №80

I appreciate the help very much

Di
Review №81

I am protected with Newlite technicians.

Wa
Review №82

Great; quickly fixed problem

Dw
Review №83

HAPPY WITH THE SERVICE

Li
Review №84

Good service provided by David

Li
Review №85

Very very good service!

Lo
Review №86

I am very satisfed with the technician that worked on my computer

Pa
Review №87

David was Great,& very helpful!

Ma
Review №88

Very helpful and courteous!

da
Review №89

FIXED THE PROBLEM AND COMPUTER WORKS GREAT!

Ja
Review №90

Services is fine.

Br
Review №91

Great services received

Ka
Review №92

Super

La
Review №93

ALways super service!

ar
Review №94

Great help!

Jo
Review №95

Very friendly and efficient

Ha
Review №96

Quick and everyone was nice

Pa
Review №97

Fine prompt work

Sa
Review №98

I am very satisfied

De
Review №99

Very helpful

Al
Review №100

Very good

Information
10 Photos
100 Comments
4.6 Rating
  • Address:1201 N Market St Suite 111, Wilmington, DE 19801, United States
  • Site:https://newliteitsolutions.com/
  • Phone:+1 800-439-5196
Categories
  • Computer repair service
  • Printer repair service
  • Technical service
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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