I was driving behind one of the downtown visions trucks on 95 and something flew from the truck and cracked my windshield. I called the downtown visions office a few times and eventually got a hold of mike. I told him my situation and he was very quick to argue and try to tell me I was wrong. He then called me back a few days later saying that the insurance company WOULD NOT pay for the damages that downtown visions did to my car. When I asked him why that was he said that it was downtown visions fault. Of course I disagreed and mike became very rude to me and began arguing with me again. I hung up and called marty hagemen who was a very hard man to get a hold of. I left him several messages and after a week of calling he finally called me back. While i was on the phone with him he tried telling me the same thing that mike told me, which was that it could not be fixed. he called my situation an act of god and that their insurance would not cover it. He told me that he was sorry that this happened to me and before I could say anything back he hung up on me. I thought downtown visions was supposed to be helping people but I guess when people truly need to be helped Mike and Marty are not the people to call. Mike and Marty are crooks and it saddens me that these two are in charge of what I thought was a good organization.

I feel much safer walking downtown knowing they’re around

Thank you for your protection and for caring so much for our increasingly dangerous community. You are all so appreciated and not thanked enough. Thank you!

THEY CARE ENOUGH TO STEP OUT BEYOND THEIR TERRITORY TO HELP.