Danielle Johnson is so helpful and goes above and beyond to make you feel sheโs your new best friend. She finds the best value and coverage for your home. Iโm one happy customer. Thank you ๐
The agent was thorough and detailed in reviewing my insurance needs. He spent the time necessary to go over the options available. I will be saving around $1000/year with the shifts we made โ which include more coverage than my previous policies! Well worth the phone call
Ive worked with FinPoint for over 5 years and have now transferred all of my insurance to them. I have been so impressed with their customer service. I highly recommend them!
I worked with Jay Bryant to get business insurance. He was prompt, friendly, and knowledgeable. He was easy to work with and I am happy to give him this 5 star review. Thank u Jay!
Danielle Johnson is great she helped me with my house and car insurance she was there for me the entire time i would recommend her to everyone.Thank you Danielle
Jay and Adam have been awesome throughout the entire process of transferring my two businesses to their agency. My previous agent never (not even 1 time!) stepped onto my property in 10 years. After hurricane Florence, I discovered how under insured I was in some areas and over insured in other areas (ie paying for equipment coverage on pieces that were too old).They were onsite multiple times and went over every detail of what was covered and what I am paying for. I have better coverage, an agent that cares about my business and saved thousands of dollars!During the aftermath of a disaster is NOT the time you want to find out that your insurance coverage was wrong! Call these guys and be sure your insurance is what you think it is!!After completing my personal coverage in addition to my business policies, I wanted to edit/add to my review!FinPoint scores a Hat Trick with the efforts of Danielle Johnson!Danielle spent the time with me to listen to my concerns and needs. She then, spent time with the carriers to get the coverage necessary on my home in the historic district. Thank God I didnt have a claim before switching to FinPoint! Thanks to Jay, Adam and Danielle I know that I am covered if disaster strikes!
Danielle Johnson is the best agent ive ever worked with. She was very quick to respond to any questions I had.We have home and auto coverage and couldnt be more happier. If you need the best agent in Wilmington nc shes the one to call.
The level Of Knowledge was refreshing. Very Friendly and efficient.
Mr. Berry, my agent, is highly experienced, knowledgeable and researches your needs. By this, I mean he will contact everyone necessary to get all details and is persistent until has all info. He takes time to explain, in my terms, verbiage that is confusing to me. He has saved me a lot and at the same time, my coverage has increased. Many of us are simply underinsured. If nothing else, talk to him to understand your own insurance needs.
Can always count on Danielle Johnson to provide you a competitively priced policy without sacrificing quality of coverage
Iโve called several times within the past 2 weeks!! No response what so ever. Called today and spoke to Danielle Johnson which is the first time Iโve talked to since she didnโt return my call two weeks ago!!! They are no HELP at all!!!!
Great and looked at each detail.
Incredibly quick and efficient!
Once you get past the โreceptionistโ (Monica) all semblance of competence disappears. They donโt call back when they say they will. They provide glaringly incorrect information; when prompted that they may be in error they advance persuasive rationale why you are mistaken, that is until they get you very close to losing your insurance coverage (even when youโre in good standing and have had the policy for years). When youโre faced with this scenario they give additional instructions that require a great deal of work. When youโve done most of what they have said it becomes clear this, too, is all wrong. Itโs not possible to imagine how they could made things worse but Im confident I only scratched the surface of their ineptitude. BTW, they have a number of locations; I didnโt look carefully but they donโt seem to have many reviews and none that are favorable.
Fantastic customer service.
But have not called back about a car claim
Always take care of us