One of the best businesses Ive ever dealt with. The mechanics are very knowledgeable and professional. Both of the front office guys, Mark and John are extremely polite and informative. The owners are usually around to keep things running smoothly. Much much better than a dealer or a chain.

I can not speak highly enough of John. I called to get an estimate for work that I know I need done on my Jeep. I was told an amount for the cost of the work by Jeep dealership, thought it seemed a bit high. John took the time to thoroughly explain everything to me, looked up the cost of parts & figured out the cost, which turned out to be similar in cost as the dealership. He was also very straight forward in explaining why he recommends that the work be completed at the Jeep dealership vs his shop. We also reviewed the possibility of selling or trading my Jeep in & what make & models he recommends as good quality vehicles. Also gave me recommendations as to where to have my Jeep appraised. He absolutely went above & beyond what was asked of him & I cant thank him enough for taking the time to be so thorough, kind & honest.

Respectful staff, good service (and free coffee!)

Very friendly and professional. I would highly recommend this auto shop to all my friends.

I am very happy with Pontes Auto Care servicing and fixing my car after other car service dealers and small car repair shops have had some questionable billing and repairs on my cars. I expect this to be a good relationship.

Great work my new shop

The first time I used this business was perfect. Needed with service and they provided it. Got in same day, got the car back same day. I suppose this could have been coincidence, but that didnt matter too me at the time. They were progressive and helpful. 5 star

My first time going and Mark was very professional. He priced the work done on my vehicle very fairly and they also have triple A discount! I would recommend this business to anyone who asks.

Great staff and very knowledgeable. they sat down and went through everything on my work order. timing was also great!

Its nice to see that some businesses still have integrity. These guys are always friendly and honest with what they find. If there is an issue, they make a recommendation. If theres something that might be an issue down the road, they mention it along with the pros and cons of whether you could/should wait or address it ahead of time. Never any pressure or scare tactics for unnecessary work. If I have the choice, Ill never go anywhere else.

I don’t have to worry about being mislead, they are fair, It’s nice not having apprehension when pulling your car in, or picking your car up . I’m happy to give them my business.

I have been taking all my vehicles to Ponte’s for several years and I have been consistently pleased with their work, level of service and pricing. Recently, I had an issue with one of my vehicles and they were persistent in identifying the problem and were able to resolve the issue. I trust Ponte’s and will continue to have them perform the service on my vehicles.

The tech went the extra mile with making sure everything in the car was good to go. Definitely coming back here. Thanks again.

Amazing amazing amazing! I went to Pontes to get my ac check and the men there were awesome! They were informative and explained the services to me in a way that i could understand. They made me feel comfortable, took their time to check out my car, finished in a timely manner, and I didnt drive away feeling like i got ripped off. Not to mention my ac is BOOMING! I will def be coming back

First, let me give you the good news. They are very friendly. They sometimes do things for little or no charge. I had been going there for about 10 )))years; one day I had a flat because of a nail in a tire and they repaired the tire for no charge. Awesome.Unfortunately, the consistency of service is a bit disappointing. I took my car to have the oil changed. Usually, they change the oil and check the fluids, like every other company. Unfortunately, I would discover in a few weeks that one or more fluids (usually the anti-freeze in the radiator or window washing fluid) was unusually low. A bit sloppy.What finally forced me to change to a different company was their ability to create $1000+ problems. If you own a car for a long time and realize it is near the end of its usefulness, you expect to encounter potentially expensive problems. However, when you say you are thinking about getting a new car and they recommend you invest in the repairs because the car should be good for another 50,000 miles, then 4 months later say you need to pay another $1500, it is concerning. When you take the company to another one that charges you $200 to fix the same problem, it is very disappointing. When you take the car to have 1 tire change and they refuse unless you buy 4 new tires, that is irritating, especially when you later learn that most other companies will change that or 2 tires (if both front or both rear tires are in bad shape, you really need to replace both), then it is very irritating.So, if you need your oil changed, go ahead. If you have a serious problem, consider shopping around.

I have been have two automobiles serviced by Pontes Auto Care for at least ten years and my experience has been nothing but 5 Star service. It is easy to make appointments and my vehicles are always ready at the agreed time. I have never had to go back with an issue.The staff is always courteous, polite and caring. I would recommend Pontes to anyone desiring experienced and prompt auto service.

Geat .Fast . friendly service . And good coffee while you wait .😁☕

Just got my car back from Pontes. As in the past, very happy with the service and price for all of the work. I appreciate the way they inspect my car for any problems and if they find any they call before fixing them.Very honest auto repair center.

These guys are the best mechanics! Very thorough, attentive and very reasonable pricing.

Friendly, reliable and trustworthy service. Cant remember a time when greeted with nothing but a friendly face. I understand it is expected, but its obvious they want my business and seem accommodating. Never had a problem with their repair or maintenance. Referred to them and now we refer others.

Definitely the best auto shop! Mechanics you can trust. Prompt service . Friendly service. Try them, you wont be sorry !

Pontes strives to provide first rate, personalized service. And has done so for many, many years. Which is why we continue to take our vehicles there.

After years of searching for a good mechanic, I am thrilled and relieved to have found one. These guys are honest and good at what they do, and they take pride in (and guarantee) their work. My old Camry is now running beautifully. Finally, its in good hands!

Update (9/19):I took my car back this morning to get looked at again and found that all of the electronic issues mentioned below were caused by a single blown fuse. I definitely jumped the gun on my previous review but I couldnt comprehend how so many (seemingly disparate) electronic issues all occurred at one time. I still dont know how or why my car was returned to me with the EVIC displaying a problem, but everything is fixed now and they were patient with my frustrations.+2 starsOriginal (9/17):I came in for a bushing replacement and spent over 700 dollars only to have the car returned to me with SEVERAL new issues - when i first started the car IN the parking lot the EVIC display read tire pressure monitoring unavailable, the radio would not turn on, the seat belt light and alarm went off when I had my seat belt fastened, and upon driving and shifting the car made a low murmuring sound. ALL of these I have never experienced before.When I inquired about the tire pressure, I was told to drive the car for a bit and it would fix itself, and when I asked about the radio I was told they had nothing to do with that ...I understand that the battery was taken out to reach the bushing and the dashboard was probably tinkered with to get to the shift cable, but to have the car returned to me with so many electronic issues indicates how sloppily the reassembly was and is overall unprofessional.I am returning the car in the morning and hope that they will fix the problems they created and that my car will be back to normal.

These guys are the greatest! Very thorough, attentive and very reasonable pricing. You simply cant ask for anything more!

These guys are the best mechanics! Very thorough, attentive and very reasonable pricing.

Fantastic customer services and value for money. They keep you updated throughout the repair process, Would certainly recommend.

WOW, Super impressed! I have to say that I was really taken by surprise how good an experience I had at Pontes today. Dan was really cool, friendly, and no BS. The waiting room is small but VERY clean, with a really nice coffee and snack bar for customers who are waiting. Really, it could not have been a better experience. Usually at auto repair places the guys are surly and gruff, but these guys (Dan and the techs) are very approachable and friendly. What a well-run business! I will definitely return.

Professional guys. I am glad I went along with them. They know exactly what are they are doing. Couldnt recommend them highly!

Friendly staff and reasonable prices. They dont try to upsell you, which I really appreciate.

Always have a great experience when we use Pontes automotive. Very professional and knowledgeable. Would highly recommend.

Ive been taking my car here for 10 yrs,They have excellent customer service and always fix my issue,they are highly trustworthy and I highly recommend.

Fast, great service. Ask for Scott!

Guys are super friendly. They accept coupons which you can view and print from their website. Walk next door to McDonalds and grab a bite while you wait!

I am so happy that I found Pontes! You can trust that they will be honest with what needs to be done & that it will be done right by their expert staff!

High quality auto repair, diagnostics and, towing for most all make and model cars.

This review isn’t about their service. It’s more about the employees, especially Chris who’s the general manager. My fiancé went in for an oil change and was told she needed some work done so instead of playing phone tag just to give her phone number so they can text about appointments. Not too long after that she gets a text from Chris and it has nothing to do with her car. He’s saying things such as he had a thing for Asians and it was the other way around. Just things a scumbag would say especially since he knows she’s engaged while he’s also married.Of course I’m livid once I hear about this so I call to talk to Chris and also the owner. Now I’m not saying I acted professional while talking to Chris but if he’s flirting with my fiancé knowing that she’s engaged not many people would be. Instead of getting an apology from him, he’s denying the whole thing, while I’m reading his messages to her, being completely rude and unprofessional. I have included the texts on Yelp so you’re free to judge for yourself to see if his text was business related like he’s stating it is.Once I talked with the owner, Jim Ponte, he was apologetic. He was professional but didn’t seem like he’s taking the situation seriously even though he keeps on saying he is. He was saying I know Chris for 6 years and that’s something that he wouldn’t do or intended to do. Obviously you don’t know him that well. For a small business, I expect the owners to have professional and respectful employees so I was expecting him to say he’s no longer employed. Instead he’s flip flopping on what disciplinary action to take against him. He says he’s going on probation. Then he’s moving to a lower title. Next his paycheck will get affected which is telling me nothings probably going to happen to him. His reason for not firing him is because the way the auto business is he’ll just get a new job right away, which is an awful reason. If you ladies want to take a chance getting hit on by Chris while getting your cars inspected this place is for you.

Jim and Dave. Great service.

Excellent,prompt, knowledgeable, courteous. ill keep coming back.

The guys managed to not only fix my car for a fraction if the price, but with a great determination. I will always bring my cars to this place!

Awesome service!!

While travelling, I accidentally ran over a tire tread in the roadway causing damage to my undercarriage. Not being from the area, I stopped in to the nearest garage which was Pontes. They fixed me right up within the hour and had me on my way. They were friendly too!!

Wonderful family business!

Great service

Great service