Special thanks to Rodney, his customer service is beyond outstanding and he’s always so helpful, friendly, and patient. He goes the extra mile to keep his customers happy. I’d give him more stars but it seems like 5 is the limit lol. Mikes’ rent to own rocks!
Oh my goodness- great place! Staff are always welcoming and friendly. Theyve definitely helped me out. Fast- easy- secure solutions. If you need a little help along the way then this is the place to check out.
Gave us the wrong mattress when we told them they replied were working on it . Never happened week after getting 2 recliners one of them didnt recline properly told them never got fixed. And they took advantage of a disabled person on the so called well work with. I wouldnt even recommend them to wounded warrior or dav....
The guys for Mike’s delivered my washer and hooked everything up quickly and in a friendly manner. They were very informative and made sure everything was working properly before leaving. I would recommend Mike’s to anyone looking for quick friendly rent to own service!
Austin and Trent were wonderful. They were quick and the set up was fast. They were very respectful even when my crazy dogs barked at them. I would definitely recommend them to my friends
Austin and Tim did a great job getting Duden to the basement with the front loader set. Great job guys. Also Paula got us a great price on the front loader set we wanted. I was a store manager at rent a center so I have bled rent a center for years but mikes hands down has some of the greatest weekly prices. So thank you all
Austin and Tim was amazing Great customer service and very friendly I Highly Recommend Mikes rent to own you will get great deals and professional friendly service
These guys are incredible! Austin always come through with professionalism and is always on time. Big props
Fast and friendly service! Rodney is excellent at making sure you’re getting exactly what you’re looking for with the payments to match your budget. Payday loans are also fast and easy and the interest is not terrible either. Will definitely be going back when I need new furniture
Sales guy good! Paid cash for everything when asked when can it get delivered he said sat! On no heck no! Went got a truck called when on the way back up to the store like the sales guy said. Got to the store nothing was ready! Lady behind the counter said theres a ACE across the street you can buy something to wrap everything up there! What did she just say the 2 guys trying to find something went and took stuff off other things to wrap 2 of the items I got. I told the guys na take this stuff back give me my cash if my stuff cant get wrapped then Ill take my money somewhere else... These guys was trying to help get my stuff out the door when then had to drop what they was doing to help her.. I think if someone spend there cash in your store you should see there stuff is ready and wrapped when they come.
Great place great customer service Rodney and John have been so KnowledgeableTheir products are fantastic and their prices are rightI called around yesterdayAnd I went into Mikes today and boom got me a dryer got it delivered and set up the same day.Hands down you guts are the best
Fast and friendly service and theyre very nice and theyre easy to have a conversation they explain stuff better if you dont understand
Very friendly and understanding staff. Highly recommend this company to friends family and coworkers.
I went here after I went to Rent One on Oliver. That was the worst experience of my life dealing with them. I should have gone with Mikes first live and learn but they are phenomenal and so respectful!! Thank you all for everything!
The delivery guys were great and they removed our old couch for us. Quick installment and no issues! Would definitely use them again. Thanks so much!
The two gentlemen who assisted me yesterday where perfect helped me my kids wife and even the guinea pig thank you fellas I truly appreciate you guys you deserve a raise - Houston Norris
My Name is Brooke and I was very happy with how Easy the approval process was, and how they got me exactly what I wanted! Making payments isn’t painful and is always fast. Great customer service at the phones & desks too.
I tried to rent an item from this store last November made payment online and as you can see after (they finally got a location here and all the YEARS OF EXCELLENT SERVICE AND RELATIONSHIP WITH MILLIE FROM THE EL DORADO STORE BUILT WIth ME AND MY FAMILY OVER A PERIOD OF 8 YRS and the Wichita KS store in less than one conversation blows that to the wind like dust. They never answer the phone they never have the products you want in stock as advertised or they won’t even try to get them in stock by the time they say they will and then they have the audacity to take my money doesn’t matter what form of payment and NEVER PROVIDE ANY SERVICE OF ANY SORT AND WILL NOT AND WON’T EVER RETURN YOUR ONLINE DOWN PAYMENT LET ALONE YOUR CALL. Maybe the BETTER BUSINESS BUREAU NEEDS TO MAKE THEM A LITTLE VISIT AND AUDIT ALL OF THEIR STORES. No wonder they’re so cheap and their items are less than quality not to mention how they treat PAYING CUSTOMERS OBVIOUSLY! Still waiting for a call back from Mike himself. ITS JULY 2021! Rent a center repurposes bedbug infested items and Mike’s rips people off, I’m afraid to take any chance with Aaron’s but the guys who have done right by me since 2014 are ACTION RENT TO OWN so it’s a smaller store with fewer employees but they treat people with decency leniency and provide high quality products worth buying.
Very nice and friendly people. Helped out a lot. Would definitely recommend them!
I love the staff, Caine and Bryant did an awesome job delivering my items. They we’re helpful and friendly. 10 thumbs up I will be back again
The staff at Mikes are very welcoming friendly. To do a wonderful job setting up your stuff and making sure youre satisfied with the way everythings at. I definitely recommend this company
John is absolutely awesome. Keep up the great work guys. Would definitely rent from them again.
Austin and Tim showed up on time and were done quickly. They told me a little bit about the bed and placed it where I wanted it. They did very good about making sure not to bump anything on the way insidr and not to scratch my floors. They were very respectful and I hope they deliver every time!
Arrived on schedule, made sure we were satisfied before they left!
I rent furniture as well as had a loan. Great friendly service. In and out quick and great prices.
Let me just say.Rodney @the Wichita store you rock.He was the most Knowledgeable Sales rep that youll ever find.He was great.The moment I walked in to the moment I left.Great customer service.Ive worked with the public and I know its hardBut Rodney talked to me liked if he knew me I felt comfortable I wasnt pressured.IT was a great shopping experience Ive ever had Thank you Rodney.
Great people good deals the central street crew are the best.
These people are amazing and fair priced. I have been with them awhile and feel like family! Would recommend to anyone I know very good customer service.
Great service, reasonable prices, and wonderful items to choose from. Thank you!! PLUS free delivery 😁😁😁 I just got my new sectional today & I highly recommended !!
I will never rent from them again. I ordered a dining room set. Got a used set and it’s falling apart. I hate the thing. Paint is peeling. I have to tighten the screws on it often. Ugh. Their customer service is lousy. I should have gone with the other company.
Fast and SUPER friendly service, never a long wait! Great company, highly recommend!
Got a bunk bed, and it was bigger then I thought, and they ran late, but Austin and Levi, worked with me, they worked fast, but they were careful and considerate, anf made sure that I was happy with the product, they were really respectful and kind, great prices, also got a table from them and to know that they service any issues that one has is a great feature, the first two guys were very respectful and on time, I would like to thank all four of the delivery person and the manager for working hard and correctly anything that went wrong. Highly recommend.
It was great the guys was helpful and nice. I enjoy them helping me today.
Very happy with the services that I received. I ordered a washer and dryer online and it was delivered within 24 hours. Tim and Rod were the two guys that delivered and the appliances were installed in less than 10 minutes. Thats proficiency at its best.
Very good customer service, never had a problem with them. :)
Great service! I truly enjoyed being able to complete everything from the comfort of my home. They delivered on time and were very professional with setup. I will be using Mikes again in the near future
We got a couch over a month ago, and they said they had ordered a replacement cushion for it. Well finally on 11/25 I get a call saying it will be here between that Friday to Monday, and they will call me and I can either come get it or they bring it out. Well I called them on 12/07, and was told I could come get it (which I had not been told it was in) or I would have to wait for them to deliver it sometime next week. This is ridiculous!
I left a review earlier bout wat happened i was only upset because it was a gift for my son but mikes rent to own did contact me multiple times bout my order status and they have done everything they can to get me wat i needed but it was delayed till after Christmas and it wasnt there fault
I’ve got to say one of the best experiences I’ve had with a rent-to-own company. My husband and I went in needing a washer and dryer. I had already done the research on what I wanted and they made it happen! Delivery was fast and easy and they stand by their appliances. Very happy with our washer and dryerAnd would recommend them to anyone needing to rent-to-own a new product!
Best store to buy your new furniture. You will not go wrong. Nice furniture at reasonable prices and greeted with a friendly smile. So go see Mikes for your new furniture
Does everything you want a rent to own business to do plus more. Got a dishwasher through them and they came and set it up for me. No issues
Rodney and Tim I appericate ur guys help u really helpful and u both have great customer service skills and Im happy with mikes rentals thank you guys
Mikes rent to own in Wichita is the go to place!! everything is affordable and they are willing to work with you on everything especially during these hard times!
The staff, prices and products are awesome!! Most rent to own places seem to just want their money- they don’t genuinely care if the customer has / had something go on in life. The staff at Mike’s was so incredibly helpful when I had something come up and needed assistance. They were prompt, efficient and professional!Not to mention their payments / total cost on equipment is incredibly reasonable!I will definitely be returning when I’m ready for a couple other things for my house.High five to the staff at Mikes! You all are killin it.
Great customer service
Great hospitality and moved my furniture for free in a timely manner. Very respectful company.
Rodney & Tim did great with the delivery!! Very quick and helpful!!
Pink haired girl that works in the morning is very rude and lazy. Just sits at the computer when you walk in. Isnt very people friendly. Dont rent from them.
Great deals friendly people love this place!!
Did application via internet and paid. When I got to the store my order and the paperwork were ready. I signed and done. Fast and simple. Very friendly and good prices for a rent to own store. About half of what Rent A Center charges. Friendly staff...I would recommend Mikes to anyone going to a rent to own store.
Excellent guys
I paid online they approved me online and they emailed me to set up a day to bring me my mattress and they were here a day early. For $20 a week you cant beat it for a mattress and its a nice mattress and they were nice and respectful and overall so far Ive had a really great experience with them
Really friendly staff. They bundled me and my husband a amazing deal.
The employees at mikes did great at installing our washer and dryer.
Mikes rent to own has answered all of my questions when I have called, they had my merchandise to me sooner than what they said was the delivery time. Thank you Mikes Rent To Own!
Me and my mother went to look at getting a king mattress. And they basically just ignored us. So guess we will take our business elsewhere!
Very nice and kirdyest and did a excelent job
Went in for furniture and a washer it was a fast and easy process the assistant manager was very friendly and helpful will be back for many years to come. Would recommend them to anyone!!!!
Great service! Got the product quickly!
Great service, reasonable prices, and wonderful items to choose from. Thank you
Great selection and very polite staff with reasonable prices
They are very helpful was really impressed
Friendly staff!
Mikes rent to own is a great place to rent from
Friendly staff