Brought in a Nintendo Switch that wouldnt charge. They were able to repair it within hours! Great pricing and everyone was a pleasure to deal with. Excellent customer service. They do more than just cell phones!!
Quick and better service for any kind of issue.Staff is very professional, responsive and smart.
Justin was very personable and he did a great job on my phone! He had my broken screen fixed before a hour was up! I have recommended him and the business on my Facebook page! Thank you Justin! Now if I can control my clumsiness and not drop my phone anymore!😂😂
They had my phone fixed with in seconds! Super helpful and nice!! Will definitely be back!
My Galaxy Note S20 Ultra screen just died 10 days ago and I brought it to these professionals. The replacement screen had an issue later on the same day I got my phone back. They handled that issue quickly and, even though they had to backorder both screens, they replaced them the same day they received them and I am very pleased with the service and work done. Thanks!
I walked in and was able to hand my phone over in confidence. They were very professional checking all of my functions of the phone prior to beginning to confirm upon completion that everything still would work the same.. I appreciate the fast service and attentive staff on site! Thank you for fixing the screen to my IPhone 6S plus.
I thought i needed charging port replaced and these guys flat out said no they cleaned my port out while changing my battery and it worked they were helpful and very knowledgeable. instead of charging me money they didnt need too they did a simply fix of the issue they are very honest and good people. quoted me an hour on battery change and 30 minutes later told me it was done and now my battery lasts all day. 10/10 would recommend
Great service, honest and they dont push any extra purchases on you.
Good folks good job...I would recommend it
Came to get the speakers on my phone repaired, they were nice and quick !
Very help and knowledgeable, keep us updated on what needed fixed and cost. Ill be telling people to use them. And they have my business in the future.
Fixed my sons phone perfectly, and in a timely manner.
Not able to replace a shattered screen . Very honest. The screen for my type of phone was more expensive than a new phone.
Great service!! Very friendly staff with upfront information about repairs and cost! I would recommend to anyone!!
Nice People and they did a great job and very quickly
Chris was spot on with customer service and understanding. Saved me time and money. True Value of Our American Age. He requested that I come before coming in so He can put a More Hands On with my phone to determine the proper process of elimination! Which saved it saved me the Time and Money. All in all, determination was Lint in the charging port. No parts, no labor, just a lil Maintenance!! Thank you Chris for your knowledge, HONESTY, and satisfying efforts!!!
Took my Nintendo switch in due to it not charging. They told me everything that it could be and to fix it. They called me back the next day saying it was ready for pickup. Would recommend anyone needing their electronics repaired to go check them out.
Great experience with CPR. NO hassling or trying to up sale me for services. They worked professionally and expeditiously! Amazing experience!
Very professional and courteous service. They replaced the battery in 1 hour just like they told me. That’s great service. 👍🏻
Awesome job in timely manner, Thank you guys
Awesome customer service. Made sure they had everything in stock. I would definitely go back and recommend
They had the best prices available, people helping at the shop are very friendly, had my phone back to me before the quoted time, recommend them over anyone else in town.
These guys were very professional and very helpful. They worked very quick as well. They quoted me an hour on a screen repair and they got it done in 40 minutes. Would definitely recommend and will return if I ever need help with phine repair.
Fast and fair. Exceptionally knowledgeable. Fixed my IPad in minutes. I definitely recommend this place above all others!
These guys get the job done! They are very Professional and considerate to your needs. I would give them 5 stars if it were available
These guys were awesome. They managed to save some of my electronics after I was in a house fire. Chris was extremely professional and I would easily give these guys my business again ⭐⭐⭐⭐⭐
Very professional and polite. Fair prices. Thanks 😊👍
My dog knocked over my computer and cracked my screen pretty bad. I called CPR Cell Phone repair and brought in my computer. They said it was fixable and I paid half upfront to have them order the screen. It took les than an hour for them to fix it! It was great quality and a great price! Would recommend these guys 10/10!
Excellent customer service. Very friendly.
My iPhone X was fixed in less than an hour and looks brand new! Super nice and helpful staff! 12/10 would recommend!
The representatives at CPR were knowledgeable and able to help with our damaged phone. They took their time to explain what the problem was and how they could repair it. I appreciated their patience with my many questions!
Very professional quick and I will go back thanks!!
These guys are awesome!! They did a great job!!
Excellent fast repair.
Actually really fast service. I loved that it was ready the same day. Great customer service. I will return when my other devices need fixing.
Very informative and did not try to sell me anything that was not needed and answered all questions with knowledge and no hesitation.
They are very informative very help lful. Make sure you underatand everything that they will do to the phone. Highly recommend!!
Saved me a lot of grief today! I cant believe I hadnt heard of them before! They fixed my cracked phone in an HOUR, and I was thinking it was going to end up being a phone casualty (the screen was so badly cracked it could not be logged into). I will be telling everyone I can about them
FOR THE MULTIPLE ISSUES WE HAD TRANSFERING OWNERSHIP OF AN IPHONE, NO ONE, NO ONE ATT OR OTHER RETAILERS COULD COME CLOSE TO CPRS ASSISTANCE CONVERTING THE PHONE TO MY WIFE GMAIL ADDRESS. I WOULD GO THERE 1ST FROM NOW ON.
I dropped my cell phone in a grocery store parking lot shattering the screen. Since I had damage insurance, I was directed to CPR Cell Phone of Wichita Falls. They had to order a new screen so I took the phone back in once it was received. I was told it would be repaired within 2 to 3 hours. CPR called me back in 1-1/2 hours advising it was ready. Now its just like new! Thanks CPR!
Very fast excellent work better than I expected
The customer service is exceptional and my phone was fixed in under an hour. Absolutely amazing!!
Chris and justin are nice and if you ever need your phone or any gadget fixed go visit these two
I needed a new battery for my cell phone. They were able to fix me up in about an hour while I ran other errands. Thanks CPR Cell Phone repair!
Accidentally spilled some food on my phone, after cleaning it off, there was some residue left behind in the ear/speaker part which caused me to not be able to hear a phone conversation very well. It was all muffled. I stopped by the store and Chris helped me by taking the phone apart and and cleaning it for me. He was helpful, friendly and fast. Best of all he didnt charge me. Hope he has as great of Christmas as I will since I will be able to hear my phone conversations again! Thanks again Chris!! Highly Recommend!!
We were greeted promptly. Once we explained our situation, he went right to work with the diagnostics. Identified the problem and made recommendations. Very courteous, efficient, honest. Would recommend this agency to anyone.
Crunched my XR in my trucks tailgate and needed a new screen. Easily made an appointment online. Took my phone in over my lunch break and got it before closing that day. Fast service at a fair price. Their new office looks great. Highly recommended!
There is a place on down the road from CPR Cell Phone Repair now they are cheaper I will say that but i heard alot of bad I guess what I would say Pore service in other words quick fix You have to turn around take your phone back because it was not repaired the right way CPR Cell Phone Repair treated me with respect told me exactly how long it was going to take the people who works there you couldnt ask for finer people the guys come out there and told me exactly what they was going to do and my phone looks great works great gave me a guarantee as far as the phone itself you know if I damaged it or something theres no guarantee on it but i guess I just like how professional they was and how compassionate they are about their business in other words Im real big on that I like people that are really upfront tell you exactly what theyre going to do and you couldnt ask for finer job they did a excellent job on my phone I would recommend CPR Cell Phone Repair to anyone
Great and speedy service with quality work!!
These guys are great. They removed a broken off headphone jack from my son’s pc a few months ago. It took like 5 min, and they only charged me 10 bucks! My ink jet printer recently started acting up, and they did a few moves, Now it works like new. I can’t say enough positive about this place. Give them a shot, and they will save you big money. I love the idea a fixing things rather than just throwing it away and buying something new. They seem honest and like they actually use their brains too.
I had a damaged LED light on my S8+ screen and they fixed it within 2 hours (once the replacement came in the next business day). These are very courteous and knowledgeable; highly recommend them for any tech repairs, specifically cell phones!
Took my console in to get clean, very friendly and a reasonable price, highly recommend
Friendly, professional, and knowledgeable. Expedient service. Excellent customer service. Will definitely use again and encourage others to do so.
I had a cracked screen and broken home button on my iPad and instead of getting a new expensive iPad I’m SO GLAD I had CPR repair it instead. They had it fixed the very next day and I’m happy I have my sentimental old iPad back and as good as new! It has all my pictures and everything so I wanted to keep it rather than get a new device. We even had them fix our son’s PS4 and again, they had it ready the very next day! I’m stoked on CPR Cell Phone Repair! The staff were super nice and the establishment is very clean and professional. HIGHEST RECOMMENDATION!
Story time: I went out for ice cream and instead of dropping my ice cream cone, I dropped my phone face down. Recently moving here from Chicago I was a bit skeptical of where to go to get my phone fixed and when I discovered ‘CPR’ I thought to myself that I had to give it a try. I received a quote online (very user friendly), which was great because I was able to get a price for the entire process before going into the store. when I went to the store the next day, I was welcomed with friendly service and being a college student the price for the entire process was very affordable. As they promised online, the process would only take 30 minutes and I also received a new LCD screen which was included. I went ahead and purchased a phone case from them which was less than 30 bucks and that also care with a glass screen protector. I was in and out and before I knew it my phone was like new! (Had it for about 2 years). I would recommend CPR to everyone in town for all of their technology needs!! Not only do they fix cell phone devices; they also fix laptops and tablets as well! Great service and great people! I’m happy! 🙂👍🏽
They replaced the screen on my IPAD 4 and did a great job, they gave it a little extra care, thanks guys
Didmt help pur problem after leading us a while
Fast Friendly service
This was my first experience with cell phone repair. I found these guys to be knowledgeable and capable. I would definitely recommend them.
Helpful and price was goox
So Helpful in getting my screen working again!Staff was great! Definitely recommend
Had a problem with the ear speaker on my iPhone X. Took it in and was on my way in less than 10 minutes. Excellent service and very reasonable cost!!
Everyone at CPR Cell Phone Repair was very friendly and willing to help. My iPhone X took a dip in the pool, and didnt make it unfortunately. They were upfront with me that they likely wouldnt be able to recover my data, but were more than willing to help rather than some other repair shops in town. If I ever have another issue, these guys will be the first to call!
I’m happy with CPR they fix my phone with a fair price and they were nice people and friendly. I be going with them now. Thank y’all so much
The service was great and fast!!
I needed it repair quick and they delivered. Great folks.
Great customer service and a professional business
The service was exceptional. The gentleman behind the counter handled a customer who would have crushed Jobs patience. He was courteous, helpful, and not at all condescending. A real rarity in this day and age.They took care of my shattered screen in far less time than I expected for about what I expected. Id go back...but I hope I dont have to.
Awesome place and awesome people! They helped me so much and they were very quick and knowledgeable. I definitely recommend them.
Michelle and Brian are the definition of quality customer care, communication and southern charm. They were so helpful fixing my cracked iPhone screen after my 3rd screen repair THIS YEAR! Ive been to 3 different repair stores now, and this is without a doubt the best. Best deal. Best service. Thanks guys!
Excellent place
Very honest and professional service!!
After my iPhone went completely dark I thought the phone was dead. I took it to Verizon, of which their only solution was to upgrade me to a new one. Didn’t want to(or didn’t know how to) diagnose the problem with my phone. They suggested I take it to Mac tech. Mac techs solution was to send it out for replacement for $200. I left and went to Verizon to settle for a new phone with none of my old phones contacts/ photos etc. I took my old phone to CPR the next day to see if i could salvage it, they fixed it for 20 bucks in less than an hour.. I was then able to transfer all my info from my old phone to a new one.CPR was friendly, professional, quick and knowledgeable. If I ever have any electronic issues, I’m bringing them straight here every time. I would highly recommend them.
Fantastic staff and fast repair time. My iPhone was not charging and they cleaned the charge port and walked me through how to maintain my phone free of charge! Very nice establishment and military friendly. Highly recommend working with this business for any future cell phone repairs!
They got my new laptop screen in ahead of schedule and only took a few hours to get it done...whats not to like? Would definitely recommend.
Excellent service, quality work, very fast, I would definitely recommend.
Ive been doing business here for a couple of years and been happy. I bought a phone here a year and a half ago and had no problems with it until part of the screen went black but not cracked. Since that problem was my fault I came back to have the screen replaced. Within a couple of weeks, the screen started to crack. Not from big drops on pavement, but just being carried in my pocket. Everyday a new crack would appear until the whole screen was cracked just from normal use. I finally brought it back when it started to lift from the phone. I was told there was no warranty on the screen so I had to pay for a new one. I did. Thinking the broken screen was my fault I went on amazon immediately and ordered an even better case to prevent breaking from happening again. When the screen was just 4 days old and in a new secure case, the phone slipped off of the couch while I was sitting and fell 16inches to the floor. The screen itself did not hit anything directly but shattered and lifted in the center. I took it in the next day and the answer I got was that glass breaks and they can not do anything but charge me another 65$ to replace it. They sold me 2 low quality brittle screens and would have sold me a 3rd. I will not be doing business there again.
About six months ago, broke glass on my 10.5 iPad. Got it back quick, but developed another problem. It kept shutting off after five minutes. Was told to bring in back in. 2nd time around, put another glass in, and has been working right ever since. Strange as it sounded, wasctold certain glass caused that very problem. Just glad they believed me, and no charge second time around, and no attitude. They were glad to make things right. Wish more businesses were run like this.
They are wonderful people. Never over charge. Honest and can be trusted. I hope they stay with us. Small place some things for ur electronics.
I brought my sons XBOX 360 in for repair, after it finally gave out. I figured it was a lost cause, but these folks diagnosed the issue, talked to me about it, and had the problem fixed in a day or so. They were helpful, and didnt charge me an arm and a leg.
Instead of trying to up-sell me they told me the truth, that it would be better to go back to my provider and get a new phone instead of them trying to repair my old phone. I appreciate their honesty and will use them if I ever have issues with my new phone.
My Son owns a Phone Repair shop in Rockwall and my parents live in Wichita Falls and my Dad has a otter box with a film that was dirty and he needed help removing it as he is not familiar with the way otter boxes work. He first went to Best Buy and they tired to tell him it was going to be $60.00 and they didn’t have the part and basically didn’t want to help him. ( There was no part needed and they were not knowledgeable at Best Buy at all )I looked up Phone repair places in Wichita Falls and saw CPR has 135 5 star ⭐️ ⭐️⭐️⭐️⭐️ Reviews. I called and spoke with a nice guy named Preston, and told him the situation and he said to send my Dad up and they would help him. My Dad ran up and fixed his problem and at no charge. Grant you it was a simply fix that probably to a few seconds but WOW what a great group of people at CPR. I would highly recommend them for all your phone repairs in the Wichita Falls area. Thank you Preston for helping my father out. It’s much appreciated. Highly recommend these guys for sure.
They fixed my screen in less than an hour, they were friendly, fast, and knowledgeable. They did not try to up sell or push any products on me. They responded almost INSTANTLY to my request for a quote, and then fixed it even cheaper than they originally said! Now I have a lifetime warranty on my screen and true peace of mind knowing if my toddler drops my phone, itll be okay!
My Iphone wouldnt turn on at all for several days, I took it to two other places and they just basically told me to buy a new phone, but I have so many pictures and videos on this phone that I needed to keep trying so I went to CPR and they were so nice and didnt brush me off like the other places. They got my phone on in a matter of minutes. I dont know exactly how, but I am just ecstatic that they did, because I really needed it back on! I will definitely go there instead of anywhere else if I need anything again and absolutely recommend them. Great customer service!
I cannot rave enough about this company! My entire family rushes to them for every phone issue we have & are always shocked at how professional, inexpensive, honest & kind they are. Many times when Ive been told I had to purchase another phone, Brian has quickly fixed the issue & sent me on my way. So many times one of us have been in to ask a question and have a phone looked at & although it eats up their valuable time, it has been free! Incredible company!
Good people and know what they are doing... took my phone several times and had it fixed... highly recommended.
Very quick service! CPR had the phone screen I needed in stock. Chris was polite and knowledgeable in explaining how it would work.
Without a doubt one of the biggest blessings today was finding this place! I needed serious help and really had nobody to turn to to help me recapture all of the memories, photos and so forth from a device. Without them, I highly HIGHLY doubt I would of been able to get to it, but then do it 100% and even ensure they were backed up on GOOGLE DRIVE as well for me! ABSOLUTELY INCREDIBLE!! DONT GO ANYWHERE ELSE IN WICHITA FALLS!!Outsatanding Service and commitment to his guests!Integrity to do the right thing even when nobody is looking! And unbelievable compassion..especially when youre in a time of stress. Fix your phone here, ask them the questions you dont know, and in the end they will give you a better EXPERIENCE than anywhere else in the Falls. 👍
My phone works, a bit pricey, but it works again. Considering the work too, the price is honest and realistic.They have a $50 deal on an xbox360 up there as well. You wont find that kind of thing at any other place. It was rough, but I would buy it, if I wanted an xbox360.Thanks again, I wish you the best of business.
CPR has repair several devices for me and the service and price has been wonderful everytime. Thanks guys!
I did a software update on my Note 8 and ended up in an endless boot loop. The team at CPR went out of their way to help me, and in the end got my phone back up and going! Very friendly, knowledgeable, and helpful. I will gladly send anyone their way if they need help with their phones, and will return with any other issues I might have.
I had been having issues with my iPhone taking a charge for a couple on months now and a couple of nights ago it would not take a charge at all. I felt like it was probably a bad charge port and was happily prepared to pay the $70 to get it repaired. Walked it to store explained the issues I was having and the young lady told me it was probably just dirty. She took the phone cleaned the port and problem solved charge port works great now. Only charged me $5. Very happy with the quick service and honest diagnosis.
They are great fixed a phone for a friend in like an hour and fixed my Apple Watch. They had some issues with a supplier for a part my watch needed and kept me updated the whole time. They even came to their store when it was closed so that I could get my watch because I couldnt be in Wichita Falls any other day. Great people!
It was b.s. at first they had the screen so my wife and I drove over 50miles when we got there we were told they dont have it so we turned around and drove back. It was a waste of time.
I went to them in November of 2016 to have my LCD fixed on my phone and in May of 2017 my screen started to act up. I took it in to see if they could help me. Brian took a look at it and said no problem. He ordered a part and had it fixed in three days. Love, love, love this place! If you need your cell phone repaired go to these guys!! Please give them a try. Ill never go anywhere else. Thank you so much!
I am amazed at the professionalism of the staff. I never felt gouged, as a matter of fact, the opposite is true. They found a solution to the problem which also worked in my favor as far as cost was concerned. Thank you for the quick, cost effective, repair of my phone.
Great service...great results...great price. Highly recommend. Had busted iPhone screen replaced. CPR provides a quality product at a good price with a quick (45 min) turn around time.
So helpful and very reasonable on price. I was in and out so fast. I had an issue a day or so later and it was a quick fix they did free of charge. Theyve totally earned my business!
I thought my phone was beyond repair, after it was ran over by a car during a recent trip to the mountains. I was so distraught because I thought I was gonna lose everything my phone contained. Let alone, had to make another trip back just to find it turned in at the RV Park. Cpr gave me an accurate repair price quote, repair time frame, and courteous service. For some reason I didnt catch the phone call from my replacement phone, but I came by after 4-5 days and it was ready. So far, works perfectly! Thanks so much!