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Mikes Towing Service
3205 Industrial Dr, Wichita Falls, TX 76306, United States
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Mikes Towing Service

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Ya
Review №1

They were helpful and the towing lady who came, Mindy was Awesome and super knowledgeable.

Ji
Review №2

Very respectful service during a difficult time for us. Our Class A motorhome required towing and these guys were awesome. Dalton and Mike were professional and knowledeable when dealing with a 43 diesel pusher. Highly recommend for any size vehicle.

Je
Review №3

Misty was an amazing driver and gave me recommended vendors here in the area since Im not from this place! After it being 7 hours for anywhere else I contacted, a few hours wasnt bad! Would recommend to anyone!

Pa
Review №4

I had another towing company in town smash my truck into the overhang of a shop squishing and twisting the bed and ladder rack. Mikes towing was chosen out of network and I wont ever use anyone else. Misty was the driver and she was an absolute Rockstar and made the whole experience easy. Cant say enough about the professionalism shown from this company.

He
Review №5

Fuel pump went out and Mikes Towing was the service to call. Misty has to be one of the best people out there; super knowledgeable, very humble and very good with lowered vehicles. Ask for Misty, shell get you situated asap.

LJ
Review №6

Terrible customer service. Show up do nothing charge you full price for nothing and tell you they will come back tomorrow.

Ta
Review №7

Can’t thank James enough for coming to mine and my 2 littles rescue this afternoon when my car broke down. He got us towed to the dealership quickly & made sure I had everything I needed before he left.

Ro
Review №8

The dispatcher that answered the phone was courteous and well informed. The driver was prompt and professional. Highly recommend.

St
Review №9

Although I owned and typically dealt with towing Semi Tractor Trailers which Mikes Towing Service does facilitate, I only needed a rollback for a pickup on this occasion.Lost power in Jolly, TX, near Wichita Falls, I called Mikes Towing. Was fortunate Terry Cope was close by and he showed up within 15 minutes. Could tell he was still tired (but not unsafe) from working the snow storm, he loaded me right up and we headed for my destination in Dallas (129 miles).He was safety conscious the entire trip. Took his time in traffic and was congenial in conversation.But I think the two most important things I liked about Terry was that he called his wife to let her know where he was going (after 30+ years, it was obvious he was still a good family man) and he talked about Mike his boss with the greatest of respect. His equipment was top shelf, and I know more about Mike and his operation now than ever before. And it’s all good.I detest people that take a mans paycheck and talk bad about them to the customer. If you don’t like them, QUIT! This was not the case with Terry. I’m sure Mike is proud of him and glad to have him as an employee... Terry is Proud of his Family and his Boss.

Ma
Review №10

I Had Mikes tow my car and bring it to millers muffler on old jacksboro hwy they kept my car key and wont give it back to me DONT USE THERE SERVICE

tr
Review №11

Had a great experience with these guys! Very prompt, courteous, professional service! Would definitely recommend!

Mi
Review №12

Even though we almost had an incident with the medical equipment we were loading, the driver handled the situation quickly and avoided anybody getting hurt. The driver also showed up early which was awesome. Will be using this company in the future!

Re
Review №13

Mistee helped take a bad situation and make it much more bearable. Very professional and personable, her demeanor and local knowledge makes her a credit to her trade. Thank you

Ji
Review №14

Mikes was fast,courteous and professional. GREAT PEOPLE TO DO BUSINESS WITH!!

br
Review №15

Great people, mike is a very humble gentleman and mickey gee is awsome guy also

Be
Review №16

They have been helpful when they have come to my house.

kr
Review №17

Mistee was the absolute greatest! I am traveling through town and woke up to a car that would not start. Mistee arrived quickly and went above and beyond any expectations of professionalism, kindness and information. Mistees help made a frightening situation manageable. I recommend Mikes Towing to anyone who needs roadside assistance. Thank you Mikes Towing and my deepest gratitude to Mistee!

Sh
Review №18

Thanks to the two ladies helping me get my car. Yall the reason for 5 stars. Keep the great charisma great entertainment thanks for the service.

Kh
Review №19

Dalton came right out ASAP and got me off the side of the road with my truck in no time. He helped me find a place to swap out the tires and made some calls for me too. I was referred to Mike’s because they were the ones to call for anything bigger than an F350.

Jo
Review №20

Professional, personable, knowledgeable, caring, courteous... Words cant express how amazing my experience was with this towing company. Ive had about 6 tows in my life and this was the first positive interaction Ive had in whats typically a stressful situation. Mistee is the best person you could ever want to pick you up on the side of the road. She really cares about people and went above and beyond to help a couple people she just met. Id give Mikes Towing Service 6 out of 5 ⭐s if I could.

TE
Review №21

The tow truck driver lied to me about the cost of vehicle being hauled to the yard ..he said I would only be charged $85 tow fee ...my vehicle was only there 30 minutes before I had it hauled to a mechanic shop ..and was charged over $325 dollars including the tow fee ..what a scam ...

Pa
Review №22

During the major snow storm that hit Texas in 2021, we managed to get stuck trying to use the onramp to the freeway. Mikes Towing to the rescue... so we thought. Short of it: call someone else if you value your life, there are plenty of other tow companies... John D at Mikes Towing basically left us stranded in a very dangerous location in the middle of the freeway onramp as he took off leaving us and the law enforcement officers present flabbergasted. The Wichita Falls police department did the job that Mikes Towing took the money for. CALL SOMEONE ELSE, YOULL BE BETTER OFF (AND LIVE LONGER)

Mi
Review №23

Not often the owner is willing to get dirty to help you! Thanks Mike!!!

Ly
Review №24

We had a weird little storage container project and these guys took care of us fast and at a great price. I highly recommend them. ❤️❤️❤️

Am
Review №25

Not very friendly. They treat you like its your fault that they have to work

Sh
Review №26

In our unfortunate circumstances that we had to use a tow, this is the company we got connected with through insurance. Luke was our tow truck driver, he was an awesome driver and provider considering our mishap of car problems. He was very professional and let us get all set up by moving us and our stuff to my FIL vehicle who met there minutes apart from each other. Thanks for the help and friendly service!

An
Review №27

Ive only had to go here twice but Id have to say both times they were great! Very fast and friendly

Me
Review №28

Black ice on a curve before sunrise took out our right front wheel well, Mistee showed up in a timely manner, very professional and helped us get to the car rental place after towing our car from Burkburnett to Wichita falls.Thank you Mistee and Mikes towing for your quick response during the icy cold.We highly recommend Mikes towing!

Fi
Review №29

Misty was fantastic, 5 stars! So efficient, kind and personable!

Je
Review №30

Picked up car after it was towed because of flat tire that couldnt be fixed even though we had roadside assistance. Were trying to get triple a to reimburse us because were on limited income and it took 1/4 of our monthly income. We have to decide every month whether to buy food or get medicine now we wont be able to afford either.

Ty
Review №31

Really fast response time

jo
Review №32

Great place...very nice people!

Pa
Review №33

Quick service to get my daughter off the interstate when she had a blowout! Thank you.

Da
Review №34

Very professional folks! Fast service from the minute I called to the time they picked up my car. Mistee was so awesome, if I ever need another tow I will be calling to ask for her.

Mi
Review №35

Had a great experience with these guys. Thanks for all your help

Ca
Review №36

Very friendly fast service and thank you Misty for your professionalism.

Cr
Review №37

They care about their customers.Great service. Mistee Parmeter is the best around.

Pi
Review №38

On 07-16-2020 I along with my 9 year old son were involved in an automobile accident and Misty from Mikes towing service was dispatched to tow the vehicles involved. You could not ask for a more professional tow truck operator, not only was she knowledgeable about her job but she entertained my son by showing him the operations of her tow truck as he was still in shock from the accident. I hope Mikes values her as much as I do and hope that someone employed there lets her read my review. Misty thanks again.Jason Tedford

Su
Review №39

My truck broke down and I needed a tow to my house. The dispatcher was kind and professional and said a truck would reach me in about 30 minutes, which I was fine with, but Mistee arrived sooner than that! She got my truck on the flatbed and delivered us home in no time. If I ever need another rescue from the side of the road Ill definitely call Mikes again. Towing expertise with a smile!

Ar
Review №40

DO NOT USE!!!!!!!!!!!!!!!!!!WE CALLED FOR SERVICES AND WERE TOLD ONE PRICE AND THE CROOKS DECIDED TO CHANGE THE PRICE ALSO IF YOU DO NOT AGREE WITH THERE PRICE OR JOB THEY WILL TRY AND IMPOUND YOUR VEHICLE TO DRIVE UP THE PRICE IF YOU CAN WAIT OR HAVE TIME TO CALL THE TWO OTHER TOW COMPANIES ABOUT 50 MILES AWAY PLEASE DO IF YOU VALUE YOUR TIME AND MONEY DO NOT USE THESE CROOKS!!!!!!!!!!!!!!!!!

La
Review №41

I only sat in my car in the parking lot but it is very organized as far as covid measures. They take one person at a time in their tiny office.

Pu
Review №42

Mistee was amazing. My partner Kenneth and I loved her and she worked with our insurance and got us taken to get our tire fixed in good time. She is so nice and got us where we needed to be safely! Cant thank her enough

Je
Review №43

Kind, down to earth, great service. Took me to the shop with my car to drop me off...SIKE!The driver waited and brought me back home. Great conversation too 👍Tip well deserved.

Al
Review №44

Fast and great service A+

Ar
Review №45

Just neededmy oil checked, did it no problems. Sent me on my way

Wi
Review №46

When I called the lady who answered was very kind to me and said one of her drivers would possibly be available in 45 min. I didn’t mind waiting. They called me back exactly in 45 minutes to let me know a truck could be on the way.The tow driver,Alex, I got was excellent! Extremely kind and got my car onto the truck with no issues (my car wasn’t starting and I couldn’t jump it with cables either) took me to an auto repair shop of my choice with ease!The cost wasn’t outrageous and I received excellent serviceThank you! I would recommend this place to friends or call again in the future if needed.

Da
Review №47

Its the towing place for the city police

Pe
Review №48

Ive used Mikes three times to get my car to the shop. All three times the drivers were professional and showed up in as very timely manner. All three times they were kind enough to allow me to ride with them and the drivers were friendly and their vehicles interiors were clean. They are my go to towing service!

Yu
Review №49

Lied to me about the state of my vehicle purposefully to try and get me to allow them to auction it off and pay the ransom while they awaited their investor.

Mi
Review №50

My car was stolen, the police recovered it and had it towed and it cost over $500 to get it out. The one woman at the desk was RUDE!!

Do
Review №51

Always excellent....and very nice!!

Sk
Review №52

Went to an auction & bought a car. Went to pay & the woman was very rude first of all then threw my husbands card at him. I’ve worked in customer service for years, I understand having a bad day but it’s not the customers fault. Learn some customer service specially if someone is PAYING FOR YOUR SERVICES.

Jo
Review №53

I have used this company for over 12 years and I will tell you that without a doubt this is the best towing service in Wichita Falls. They are fast, friendly, and honest.

De
Review №54

Mistee got our jeep and truck unstuck from our field. She was very professional, knowledgeable and very down to earth. If I ever have to use towing service again, I will personally ask for her.

Su
Review №55

Our Motor Home stopped in the middle of nowhere.....Mike’s Towing came and stayed with us all day and half the night.....the driver was able to fix the problem and we were towed to the Ford Dealer.....We can’t thank the people at Mikes Towing enough.....

Bi
Review №56

The lady that towed my truck to the shop let me ride with her, it wasnt gonna be done as fast as thought so she dropped me off back at home on her way by. She was why Ill call these guys again next time. She backed that flat bed as good as any guy lol

Ma
Review №57

My mom, sister, and I were stuck in a mud hole in Iowa Park, Dalton (Im sorry if I messed your name up) was amazing and helpful. Thank you so much and Im sorry your wench broke. I would give you a 10 star if i could thank you so much

Ko
Review №58

They denied me their business and cant hook a winch up to a truck and pull it 4 inches

Ji
Review №59

Mikes towing is a great service to call. Mike is a down to earth extremely nice guy. Rates are considerably cheaper than your big name companies. Fast friendly service. Driver that showed up, (misty) was extremely friendly, very knowledgeable, and able to get the job done quick, efficient, and safely. Had me and my ride home in a jiffy. This was the first time I ever had to use a towing service, and definitely will call them if needed. Highly recommend to any one in need.

Ch
Review №60

Sister broke down and needed her blazer towed to the shop, no issues.

Jo
Review №61

Awesome people

Ja
Review №62

Mistee is the absolute best !! Kind, professional and most of all considerate and caring, broke down outside of henrietta and she was there within a flash!!

Ja
Review №63

Great service. Fast and safe. They saved the day, we were in Texas from Iowa. Headed home and broke down right away. We have a 38 foot RV and the guys made it look easy. Very kind and professional. Thanks for the great service guys!

Jo
Review №64

Mistee was the best and most helpful person ever! We would not have made it through near as easily without her on our side. She was fantastic with my 3 year old and helped me waaaaaay more than she needed to, just to make sure we were safe and taken care of! Don’t ever call anywhere else!

Ma
Review №65

After waiting on another company going on two and half hours after appointment and ghosting me, I called Mikes.Mikes arrived to my car in 20 minutes--which was stranded at Burkburnett!Dalton showed up, super friendly and cut no corners to make sure my 2007 was handled with care.Sucks my car broke down but glad I got to meet Mikes crew. Thank you!

De
Review №66

Great service. I dont remember the ladys name that helped me but had to have my explorer towed to my house and she was nice friendly and was able to drop it in my garage. Only company I will ever use from now on.

le
Review №67

Very disorganized office. And rude. Would not tell me pricing over phone. They have post storage and impound fees but would not tell me what they were.

Mo
Review №68

They were there on time. The driver was very patient and professional. If I need to Ill call them again.. only reason they dont get 5 starts is because the prices are high. Gotta fix that

Yo
Review №69

It took FOREVER to pick up my mothers vehicle. We were informed before we drove an hour and arrived after closing hours that our pickup would be easy in and out. But nope. Waited almost 3 hours. Tired was flat. Battery was dead. If you know someone is coming, make the most of it. Dont give us a discount, give us the vehicle in the same way it was recieved. Please and thank you

My
Review №70

Dalton came to change a flat tire for my wife...he arrived in about 15-20 minutes and had her back on the road in no time...we think youre awesome Dalton...keep up the good work and professionalism!☺

Ke
Review №71

Misty was so pleasant and she showed up with FRESH HOT coffee and creamers for us she did not make us help her and was there in a very timely manner. 5 stars for dispatcher and Misty the driver. Highly recommend this company.

Lo
Review №72

Highly recommend this company. They were there quickly and the driver and dispatcher were friendly and helpful. First called a different company and got no answer at 9am. Really glad I called Mikes. They are now my go to tow service

A
Review №73

Great store

Al
Review №74

Mistee Parmeter was very helpful and kind. She was sweet enough to look at my car before towing it, and made sure I was in good hands before dropping me off. She cares a lot about her job, and the people she is helping. I just want her to know how much I appreciate her, because car troubles are very stressful and it was nice to have a friendly/understanding person helping me out.

Er
Review №75

This long over due. But I want to personal thank Mistee Parmeter. Was on time. Excellent Customer service. Made feel like I was family and simply picking up my broken car. Wish She was closer to fort hood.One of kind experience and wont forget!Highly Recommend!

Da
Review №76

Very friendly and efficient.

Le
Review №77

Mistee picked up my car near Scotland, towed me to a car rental place and dropped off my broken down car at the dealership. Very professional and quick.

Je
Review №78

Called late at night and phone was answered promptly by a live person (that hardly happens anymore). Mistee arrived at the time promised, was polite, knowledgeable and helpful. Very pleasant experience!

Pa
Review №79

Good care of your car where its going

Ma
Review №80

Good service

So
Review №81

Great people fast and reliable.

Do
Review №82

Wonderful service. Fast and friendly customer service. They are my first and only call when I need a towing company

An
Review №83

Quick coming out and very courteous!

Ru
Review №84

Fast and courteous good friendly people.

El
Review №85

People friendly all the time.

Wy
Review №86

Fast and friendly

Ja
Review №87

Nice gentleman

Jo
Review №88

Miste took great care of me, Lawson and the dogs. I highly recommend her!!

An
Review №89

Excellent customer service. Mistee worked with my difficult situation of the location of my vehicle and quickly resolved my lockout.

Ge
Review №90

Fast and Friendly service, just a little experience

Ir
Review №91

Left truck at the pump..blocking other people from getting gas while he takes a poopy

Sa
Review №92

Operator was slightly rude but the tow-man was knowledge and very good at his job. Overall a pleasent experience.

Do
Review №93

Staff was very helpful

ca
Review №94

Too busy

Ja
Review №95

They tow very well

Ga
Review №96

Excellent service.

j
Review №97

Professional and polite, thanks!

Su
Review №98

Received personal and professional services.

Ma
Review №99

Just awesome!!!

Sh
Review №100

Bad situation but Mikes was quick and efficient

Information
8 Photos
100 Comments
4.4 Rating
  • Address:3205 Industrial Dr, Wichita Falls, TX 76306, United States
  • Site:http://mikestowingservicewf.com/
  • Phone:+1 940-687-8787
Categories
  • Auto wrecker
  • Towing service
  • Car service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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