user
White Bear Rental, Inc.
3865 Hwy 61 N, White Bear Lake, MN 55110, United States
Appearance
White Bear Rental, Inc.

Comments
Tr
Review №1

We’ve been renting equipment from here for years and will continue for years to come. Dan (owner) and his staff are always friendly, efficient and helpful! The equipment is well maintained and taken care of. We go out of our way to frequent this locally owned Business!! Highly recommend!

Ru
Review №2

These guys are awesome great equipment and always friendly, never had an issue. They are very helpful and are always willing to work with you. Highly recommend I run a small business Veteran Wolf Pack Lawn and Snow and it’s nice to know I don’t have to own all the equipment, they can always help me out with equipment on short notice.

Br
Review №3

This place is amazing! I have rented lots of trailers from them I have had zero issues with any of them. Dan was amazing for customer service and Dillon has also been super amazing and helpful with any questions. The guys there are always on top of getting me loaded and unloaded super efficiently.

Ma
Review №4

These guys are rock stars. Great customer service, every rental you can think of, and all at a great price. A super home-town business.

Ab
Review №5

Great service at white bear rental! We have rented a ton of different pieces of equipment here and every time we go pick up and drop off, everyone is very helpful. So glad to have an awesome, local place to be able to rent machinery!

Da
Review №6

I rented some equipment on a Saturday Morning, the team was GREAT. Saturday morning at opening lots of consumers and they took care of everyone top notch. They got you and your rental up and running and on your way in the quickest manner. Will rent from them again. And very friendly group.

Bo
Review №7

I reserved tents for my husbands memorial and had to cancel the reservation. I was told I would forfeit the deposit of $160.00. Dan the owner was so kind and understanding about why I was cancelling and why I had rented them in the first place he is refunding my deposit. With this kind of business owner how could you go wrong giving them business. THANK YOU Dan and everyone at White Bear Rental for being so kind.

Jo
Review №8

I rented tables and chairs from here and everything was easy. Reservations, Pick up, drop off, payment. The tables and chairs were in perfect condition and the staff was extremely helpful. I will absolutely use them again and again.

Me
Review №9

Glad to have found this business for propane refills rather than expensive tank exchanges. I was in and out in three minutes tops. The staff was friendly and very attentive.

Ja
Review №10

Guys have reliable equipment and when the trencher rental didnt work out which they warned me it probably wouldnt before I rented it they didnt charge for the minimal time I used it. These are really good people and have great customer service.

Pa
Review №11

My husband went to get a pipe snake and they took extra time to make sure he got the right one needed for the job. He even walked through how to use each head that came with it. We had been having issues with our drain for weeks and they helped us save so much money by getting us the right tool to do it ourselves. Thanks so much for taking the time to make sure we were taken care of!

Sa
Review №12

Great service! They had everything I needed for my home project. When I arrived with the wrong ball on my trailer hitch, they sorted me out so I could keep the project on time. Plus: this place has a cool popcorn dispensing machine. I ate some while I waited for them to hook the trailer to my van and took the rest of the cup to go. Highly recommend.

al
Review №13

Awesome customer service! They stayed after closing hours to wait for to arrive. They were very friendly people and their customer service was A one. Highly recommend.

Ba
Review №14

Writing this as a culmination of visits. Dan and the staff are young, eager and talented. Concise in taking orders and following thru from pickup to return. They are very attentive to detail, ensuring a positive experience for all their customers. Ive rented the gas powered fence post pounder a few times and their 110v M.I.G. welder with flux-core wire a few times as well. Everything worked properly (as expected) and the payment check-in process was expedient. I will continue to visit them as the need arises.

He
Review №15

White Bear Rental is the best. Very helpful and easy to work with. They explained the operating instructions clearly and gave tips for best results. No matter your event or project, they have it all.

An
Review №16

I used White Bear Rental to rent tables and chairs for my daughters grad party. Staff is friendly and helped me figure out what I needed. Definitely recommend!

Th
Review №17

Terrific customer service, would highly recommended for any machinery rentals in the NE metro area.

Oc
Review №18

This is a long overdue review. I have been renting tools from White Bear Rental since 2005 when we purchased our first house. I’ve rented all sorts of equipment- metal detector, pressure washer, auger, cement mixer, Dingo loader, truck- I have always been able find what I need. The staff is knowledgeable and the customer service is second to none. A good local business.

Je
Review №19

Love this place! Been going here for years and have had nothing but great service. Highly recommended.

Ch
Review №20

Great prices great service friendly employees. I highly recommend white bear rental

Br
Review №21

I have rented trailers, chains saws, and power washers from WBR. Everything is always clean and in good working condition. Employees are great, helpful when you need. Have considered buying/owning certain items, but don’t need the hassle of storage and maintenance when WBR makes it so easy to rent. 5 stars.

Pa
Review №22

Dan and crew are energetic and very helpful. Excellent customer service and yes, the best propane refill in town!

Na
Review №23

Highly recommend this place for any rental needs. The team here is always helpful, and their service is great!

M
Review №24

Best place - awesomesauce!!!!! Come here for the best propane refills for propane and rentals.

Da
Review №25

Great place to rent a whole host of items. Dan the owner is very nice and knowledgable. Has been helpful getting projects done around the house as well as work. Highly recommend

Al
Review №26

Nice place! Kevin helped me with propane and was very kind!

Ha
Review №27

Rented a machine worked great nice guys made it all easy definitely 5 stars

Wi
Review №28

Great people to work with, reliable, responsible, and outstanding service... the owner drove over an hour round trip to fix the track of a skid loader that came off center from user error. Knowledgeable and prices you can’t beat in the Minneapolis/St. Paul area. As a landscape professional who uses a lot of different equipment depending on the job they have the right tool for whatever you need to tackle next. Highly recommend.

Ki
Review №29

I cannot say enough positive things about White Bear Rental. We planned an outdoor wedding the end of October, thinking the weather was going to be fall like but the high for that day was forecasted 28. After helping us put everything together during planning we got a call on Wednesday the week of the wedding saying the weather was going to be too cold for the tent etc. Dan went out of his way with suggestions to call trying to find a last minute indoor venue. Dan also called the next morning to check on the progress. So much caring and concern. I cannot recommend them more. We will definitely be back for our next event and so should you. Thank you!!

La
Review №30

We rented 2 canopies for an outdoor wedding in our yard; very important because an indoor venue isnt wise right now. They were very easy to put up, quality was excellent. Customer service was above and beyond! We were called midday of the event with advice on a storm that was possible, and what to do in that event. So very helpful, and thankfully the weather missed us, but we were prepared. Highly recommend White Bear Rental.

Da
Review №31

We rented a tent, tables, and chairs for an outdoor wedding over labor day weekend and everything was wonderful. They called when they were on their way and delivered and picked up everything exactly when they said they would. Everything was very clean and in good condition. The staff that we worked with from the estimate and reservations to the delivery and pickup were very nice and knowledgeable. I would absolutely rent our party supplies from them in the future.

Da
Review №32

Always courteous and polite. The owner bought my whole family a can of pop from the vending machine last time I was there! From propane to bobcat rental, I have had great service and fair pricing. The hourly rates are timed out for your convenience. Not the bottom line for the company.

D
Review №33

Came in with propane to refill! I was in and out within 5 minutes! The young man filled and even carried my tanks to the vehicle while I paid inside. Efficient and friendly service (with me as only customer at the time). Well see if this level of service holds up when there are more than 1 customer, but so far 5 stars!

Ke
Review №34

I went camping for the weekend and rented a volleyball net and tug of war rope. Honestly this equipment made our whole camping trip an amazing experience. Everyone had so much fun! The check out and check in process was very smooth and the rates are extremely affordable compared to other rental companies. Highly recommend and will definitely be using them again in the future! Thank you White Bear Rental!!!

Co
Review №35

Best place by far! No waiting, and nicest people!

Ia
Review №36

Rented a 24` moving truck. Unfortunately the day before the truck went down.Brent call immediately the evening before with a solution!Ive rented many times and Ive never had an issue woth equipment or the workers.Everyone at White Bear rental is always helpful.Thank you!

Jo
Review №37

Ive rented from White Bear Rental on numerous occasions and have had th best experience each time. This local business treats its customers right, and isnt just out to make a buck however they can. They are extremely fair and I will ONLY rent from White Bear Rental and I recommend you do the same. Support local businesses, especially those who support their customers the way this group does.

Da
Review №38

Every time I’ve rented here it’s been smooth as can be. Most recently it was tables and chairs. I realize not much can go wrong with that. But nothing ever has gone wrong for me over many years. The other reviews seem to agree.

Jo
Review №39

Went in for a trailer dolly and was expecting it to have it all day. Ended up returning it less than 4 hours later and they didnt charge me for the all day price like I had asked for! Incredible service. Fair pricing and ethical. I already booked some other rentals for next weekend.

He
Review №40

The owner was great and did whatever he could to supply us with everything we needed for tiling. We rented equipment for 24 hours, when we went to bring it back we were late and he did not charge us extra for the extra time we had the equipment. He was understanding and really cared about our satisfaction. They helped us load and unload the equipment, and were very kind. We plan to use them in the near future for other remodeling equipment we will need! I highly recommend others to use white bear rental for cheap and quality equipment!

Er
Review №41

The owner Dan is awesome and knowledgeable about the equipment. Staff was super friendly and very helpful. The equipment quality was above expectation and White Bear Rental is my go-to place when I need a rental!!!

J
Review №42

Love this place! They are always friendly, helpful and willing to work with you. I rented a snake for my toilet and when I got home we realized that we didnt need it so we returned it right away. When I brought it back they didnt charge me because we never used it.

Ka
Review №43

I rented two dump trailers from White Bear Rental. The owner and workers were all extremely helpful, and knowledgeable. Renting and equipment return were processed quickly and instruction for use of the equipment was thorough.

Ni
Review №44

They fill Propane tanks! We fill our tanks here for less than the exchange anywhere else. We rent our bounce house from here as well, very happy with that! Easy access off of 61. And Nice People!

Pr
Review №45

Pros: Pricing was goodCons: Not informing customers of rental details for pickup and drop off such as no return of trailer before they reopen next day. Attitude of gentleman at front desk not very pleasant very short remarks to questions I had. The staff who hooked up trailer to my vehicle not informed with how chains,wiring and the safety cable for the brakes should be hooked up/ran.

Ry
Review №46

These guys are great! I rented a moving truck this morning and locked the keys inside. Called the shop and they sent someone out immediately to open it for me. Customer service at its finest.

To
Review №47

They always have what you need. Fair prices and a great crew of guys that always get you in and out. I have rented from them about 6-8 times and have never been disappointed. I don’t even search anywhere else.

Ta
Review №48

Rented a hydraulic trailer from here, worked great, had an issue with the jack breaking on me, manager trusted me with telling him that the jack breaking wasn’t my fault, manger didn’t charge for me the jack breaking! good business with good owners who care about the customers! if you need to rent something this is the place to go.

Am
Review №49

We had a small booking issue with Penske and their employees spent 20 minutes on the phone with multiple people helping us get it figured out. We have had contact with several of the employees and everyone has been nice and super helpful. The staff genuinely care about your personal situation and will help any way they can. We highly recommend them!

se
Review №50

I rented a a dump trailer for 24 hours. One of the tire treads ripped off while I was on the highway. It was after hours on a Sunday night. We emailed them and within 20 minutes the owner came out and put a new tire on. The next day when I returned the trailer they comped us six free hours and a significantly reduced rate to repair the damaged tire. They went above and beyond to make things right. These guys are the best. Dont hesitate to rent from White Bear Rental. They are the best.

Da
Review №51

Bad customer service and over charge.

Pa
Review №52

Great service. Friendly. Earned the 5 stars

Vi
Review №53

They literally have everything! This is no joke!

Ro
Review №54

Great service and great equipment! I used a dingo from this facility and was able to accomplish several days of work in about 5 hours. I highly recommend renting a dingo if you are digging holes for fence posts. Made a job that would have been very hard and strenuous on my body a breeze! Thank you White Bear Rental!

Pa
Review №55

Even at their busiest, they take the time to make sure Ive got the right tool for my project and that I know how to use it. They understand that the most important thing is not just todays sales, but establishing life long clients. And thats exactly what theyve earned from me. Thanks a ton. -PB

Do
Review №56

This is a great place to rent tools in White Bear lake. Service is always prompt and courteous. I installed a paver walkway, and I rented a small compactor that was perfectly suited for the job. As a side note, White Bear Rental is also a great place to have propane tanks refilled.

Ch
Review №57

Went in at 8am to get my rental truck, they were short three employees however I left at 815am. Best rates I can find and very easy to work with! 10/10 would recommend to anyone needing rental services!

Ky
Review №58

These guys are great, know the products, and have quick, efficient service. Go here instead of those bigger companies

to
Review №59

Great people to deal with. Prices very reasonable. Ryan very knowledgeable, and worked with us regarding our time crunch, weather, and price.Good equipment, large variety.We will be back.Thank you WBR.Bob WittTodd WittWitt and Sons Inc

Pa
Review №60

I have used this place for years and really like the new ownership. Very friendly and helpful in renting the right tool for the job. Also, the new owners keep the equipment up to date and running!

Ca
Review №61

Very knowledgeable company and only place to rent from if you want great quality working equipment. Staff does everything for you and you can’t beat the prices for what you are getting. Awesome place!

Ju
Review №62

I went to rent bolt cutters to cut up some tomato cages I had brought with me. There was only 2 cages, so it was going to be a quick 1-minute job, and figured the $4 to rent a cutter was cheaper than buying one. The guy at White Bear Rental, offered to scrap them, saving me time and money. Every time I go to White Bear Rental, I always have a great experience!

Jo
Review №63

Solid equipment rented at a reasonable rate. Have been a customer for years and will continue to be!

ho
Review №64

Rented a brush ox to cut buckthorn down. Staff was super friendly and easy to work with!

C-
Review №65

WOW!!!I just have to let people know exactly how awesome the service is, and what kind of people you are dealing with at White Bear Rental. Over the last 15 years, Dan (owner of WBR) has taken such great care of my father(Paul) who is 82 years old and his family. If we have any trouble with the lawn mower, weed whipper, chainsaw etc... Dan and his team are always there to help Paul out. They go the extra mile with a smile!! Im very grateful to Dan and his team for always being there and all they do for my Dad and his family. Keep up the great service!! Thank You!!

Su
Review №66

Rented a 2 centrifugal pump to clear an unwanted lake in my yard. Rental was easy from set-up, to pick-up, loading (appreciated the extra hands) and drop-off-- and equipment worked well. Much appreciated! Will use again.

Je
Review №67

Awesome customer service, they are out there like a drive thru to assist and know your name when you walk in after a rental return... amazing place and fair prices. See Brian for a quick and fair checkout!

no
Review №68

If youre looking to rent something chances are WB Rental has three of them and one will be ready and waiting for you by the time you get there! Theyve never let me down. And if you play your cards right you might walk out the door with a free stapler! Great people, always willing to help out.

Ro
Review №69

White Bear Rental is a wonderful place to get the things you need to get your home projects done. This place is a God sent! I can not tell you enough how great my experiences have been with them. They have a very friendly staff who are helpful and knowledgeable in all they do. We rented a Log Splitter this weekend, and everything was just what we needed to get our wood split. A month ago we rented a leaf blower and a ground blower. Both of these work just wonderful. If you live in and around the White Bear Lake area, this is the place for your rental needs!

Br
Review №70

I sum up the staff as helpful, friendly, and positive. At some point I decided I don’t want to own every piece of equipment that I use infrequently. I was sick of storing and maintaining stuff. Then I found White Bear Rental and have been going back ever since.

la
Review №71

I done business several times with these guys - it’s amazing the care and kindness they show - I recommend them highly !

Mo
Review №72

We have been renting from here for years. (everything from moving truck, chain saws, trailers, dingos to shafing dishes, carpet cleaners, pressure washers) The equipment is well maintained & reasonably priced. The website has prices listed which is nice for planning and if you call, the staff can usually just tell you your options. The only negative was trying to rent tables & chairs on short notice during the summer-they were all booked from graduations & weddings so would suggest reserving far in advance. They fill propane on the spot too & cheaper than propane exchange.

Lo
Review №73

We had a broken concrete step that was a real hazard. My son brought over a circular saw specifically designed for cutting concrete on the recommendation of White Bear Lake rental and it was amazing! Cut through the concrete like butter. Thanks so much!

Da
Review №74

Updated 7/10/2021-Worked with owner Dan to fill 2 20 lb tanks and one 5 lb tank. Anyone that has owned a 5 lb tank knows what it can be like to get it filled. Most places dont know they exist. Many dont fill it correctly and get it full.Ive had the 5 lb filled over a dozen times. I use a fish scale to verify its full. These guys did a great job. On a small tank a pound one way or the other can be a difference between a good camping outing and a poor one.Thanks Dan!--------------------------------------------------------------------------------------------------------------2020 First visit -New customer, stopped by to fill 2 20# tanks. Ended up parking a fair distance from the propane. As I took the tanks out of my car one of the workers in the yard stopped what he was doing, and said, Ill take care of those.Please go in and tell them you have 2 tanks to pay for. He carried these to the propane station, filled them full, (yes I checked with a scale) and hand carried them back to my car. Much appreciated, Im not an old guy, but not a 20 something either.They must sell a lot of propane, no waiting and customer service was appreciated. In and out very quickly. If your fishing, camping or a serious griller, check these guys out.

De
Review №75

Picked up my Penske rental truck for a move up to Duluth this morning, and just have to let the internet know about what a great group of guys they have working here, service was fantastic!We arrived at 8:00am to find our rental brushed off, fueled up, and running with the heat on!They had coffee and donuts out for customers, and the young men working were extremely helpful, grabbing us some packing tape and the boxes we wanted. It’s not very often these days you get that kind of customer service. For what it’s worth, I highly recommend this place!P.S. Thanks again to the fella’s that helped us this morning, keep up the good work!

Mi
Review №76

Always phenomenal service. Really care about getting you in and out quickly. Equipment is always in great working order.

Ma
Review №77

Just used for our Graduation Party! Awesome job!

Pa
Review №78

I just called this morning to cancel due to my event getting postponed and the person who assisted me was very kind and told me that I can always call back to book in the future. They were courteous and understanding.

CC
Review №79

Great place! Fair prices. Rented a machine to ruff up the cement and the price was fair. Nice people.

Mi
Review №80

White Bear Rental has top notch customer service. i had a seized trailer hitch lock that the team cut off for me at no charge. I cant say enough positive things about these guys. Great rental place! M. Clyne

Ry
Review №81

Good equipment and great customer service. The owner is top notch and rectified any of our concerns. Highly reccommend.

Le
Review №82

Always a great experience at WB Rental. Staff is always so kind and helpful. We recently held our first ever school fundraiser and without hesitation they were willing to donate tables for our event. Its wonderful to have such generous support from our community businesses. Thank you WB Rental!!

Na
Review №83

Its refreshing to conduct business with a company that puts their customers first. I had an issue with my rental and White Bear Rental worked with me to keep the project going. I highly recommend them for your rental needs.

Cr
Review №84

Great people who really care about their community. Highly recommended to everyone in need of tents and tables to host a party or for specialized equipment for a home DIY project.

Ju
Review №85

A shout out to Dan at White Bear rental. Thank you so much. You came through for me in my time of desperation. And, Im not to impressed with Penske, but you Dan, you rock. I will definitely be spreading the word about White Bear Rental. Again, thank you so much. And I am looking forward to working with you in the near future.

ma
Review №86

Awesome people! Easy to work with and very helpful. Brian is great and will help make every party wonderful.Thanks!

An
Review №87

Dan and his crew are the best. I have rented from here for years and every time the equipment has been top notch and the service has been fantastic. These folks rock

Ju
Review №88

I rented a core bit and hammer drill from White Bear Rental the other day. After I had completed the task I removed the bit to clean it, I realized the pilot bit was missing. I brought it back to the store thinking the worst and explained how I used the drill and how I looked for the bit in the storm sewer I cored, unable to locate the pilot bit. The staff was very professional, the treated me with respect and were more than understanding. I will always use White Bear Rental for my rental needs in the future.

Ju
Review №89

The great staff at WB Rental saved my walk out basement from flooding with a rental gas pump. 100,000 gallons of water rose in my backyard following the deep March 2019 snow accumulation and rain but a lot of help from two friends and the pump got me through the stress. I highly recommend the equipment and kind and knowledgeable staff at WB Rental.

Un
Review №90

I have been welding professionally for 30 years. Recently I rented a gasoline powered arc welder from White Bear Rentals. It worked perfectly. The only regret I have, is that I dont own the machine!!Bob Walsh

Wi
Review №91

Awesome place for your rental needs, Dan went above and beyond what is expected! They have earned my business. Thank you!

Ho
Review №92

As a professional newer, cleaner, and efficient equipment is a must and White Bear Rental comes through every time we need rentals. Staff is always extremely helpful and customer service is always excellent. Very thankful to have WB Rental in our corner!

Do
Review №93

I went there to pick up a penske truck for moving that I had set up with the penske office. Penske didnt have a truck there for me to pick up in the size i needed. I had sold my house and had movers waiting at my house to load the truck as I was moving to another state and the manager at white bear rental went above and beyond to make sure he got me the truck I needed from penske and went to pick it up in roseville for me. I would very much suggest you go there if you need to rent anything!!!!!

Ti
Review №94

White Bear Rental is great to work with. They maintain their equipment, provide good advice for use, are reasonably priced, and are nice as well. They are the place to rent from in this area. No other rental company can compare.

Da
Review №95

Great staff!! Best place to get propane tanks refilled, great price, happy and friendly staff.

Jo
Review №96

They were very knowledgeable and helpful. The equipment was in great condition. They were flexible during weather challenges.

Jo
Review №97

Great rental store with easy access. They offer a full line up of equipment and treat their customers very well.

Ke
Review №98

Dan the owner is a stand up guy. They always take care of me and my business. Only place I will rent from in the cities. Dont bother with the other guys, white bear rental is the best!

Je
Review №99

They were very knowledgeable and helpful. The equipment was in great condition. They were flexible during weather challenges.

We
Review №100

People if I were you I’d go elsewhere I’d spend my hard-earned money elsewhere those people are so disrespectful and they do not like my Nordie’s in they do not like black people at all specially the old guy could be in the front he likes to charge people‘s cards over the amount to be honest they really just need to fire him and get rid of him because dude is the reason why people do not spend money there I will never go back there until he’s fired or gone just take no people they do not like minorities mixed couples or black people or African-American any rays besides Caucasian you have to have blonde hair blue eyes brown hair green eyes for them to treat you with respect I hate to say it people but it The honest to God truth take note of this go elsewhere do not spend your hard earned money with these people very racist very unprofessional

Information
35 Photos
100 Comments
4.8 Rating
  • Address:3865 Hwy 61 N, White Bear Lake, MN 55110, United States
  • Site:http://wbrental.com/
  • Phone:+1 651-426-4433
Categories
  • Party equipment rental service
  • Equipment rental agency
  • Propane supplier
  • Truck rental agency
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:8am–5pm
  • Saturday:10am–2pm
  • Sunday:7:30am–6pm
Similar organizations