We had wood flooring installed in our dining room October 2020 and we were very happy with the install, however, the company was unresponsive with our concerns regarding the quality of the clean, buff, and coat of the existing maple and oak floors.The original wood floors were left in worse condition than they were prior. When we messaged they responded with “I will be out to take a look”, but never came.We reached out the day after the work was complete and three other times and each time the response was, “I will be out this week” with no follow up from the company.We have large streaks and a blob of the applied coating across the existing wood floors. We were hoping for at least someone to come out and explain what our options would be. This company came highly recommended and we are extremely disappointed as we paid in full and did not receive any follow up regarding our concerns.