I had such an amazing experience at Mitsubishi. Big shout out to Noah and Dave for making it such an easy and enjoyable experience between my trade and sale. I went in to look at their used Tesla model Y and didn’t realize I would be walking out with it. It was all thanks to Noah’s patience in spending the extra time explaining each feature unique to a Tesla, placing extra care in sanitizing the car, and going the extra mile to make it an amazing surprise for my wife and daughter.Thank you!!!!
I love this place so far and i love the service there, and I love the agents who work there. I went today to set up remote starter for my car, the people who works there are super nice_ they check me in before even my appointment started. And Again the agent who I bought my car through is super awesome named David. I saw him was running in between me and other client to check what they need. thank you for all what you do for the customers.
Incredible experience with Noah, James, and Richard. They were all so patient as we found the perfect truck for me. Whole experience was seamless from the trade in to leaving with a new vehicle. Highly recommend 👍.
Rob went above and beyond with my situation. Was able to leave with a rental until my actual car was available. I asked for a million test drives and not once did he complain or seem that he was not trying to do his best and give the best service. Would def recommend more people to the dealership and specifically to rob! Richard started the deal but rob closed it for sure!
Noah was an awesome sales man. Showed us everything about the cars that interest us and explained ins and outs of each vehicle. He was also very straightforward and direct as to why each vehicle was priced the way it was and let us know when a vehicle didnt seem like the right fit. We had a very joyful experience when picking up our first car. Would totally go there again and definitely recommend seeing Noah!!
We had a great experience! Randy was so helpful. He went above and beyond to help us find just the right vehicle. The entire team was wonderful to work with and gave us all the time we needed to determine what was right for us. We were there until after closing time and never felt rushed or pressured. We would definitely recommend White Bear Mitsubishi!
I bought my first car over the weekend. Its a scary experience, but Steve Black helped me through it with a smile. He was dealing with multiple clients but he still checked in with me every step of the way. 10/10, would recommend.
Every visit to WBM has been great. All of the workers there make you feel at home. Brian and Mary in finance are also super. They go out of their way to throw some figures at you to help you along the way to make a decision on a purchase. Service answered all my questions that I asked. I know that I can walk in there any time and not get swamped by sales people until I go to one for help. All are great. What ever you are doing, dont change.
Jeff Olson, James Ritchie and the rest of the team were absolutely fantastic with helping me out trading in my older car for the new vehicle I picked up from them. Never once felt pressured to buy a car or trade in my new one. They communicated everything and made sure I was happy with what I was getting on top of being extreme generous on some 24 hour test drives.They have a very nice waiting area and offer food and drink if I wanted. Jeff was always checking up on me to make sure I could get any questions answered. Everyone was really friendly and easy to get along with.I have no problem leaving bad reviews when it warrants but they have it made one of the best buying experiences I have ever had with auto dealers. I highly recommend stopping by when you are looking for a new vehicle!!!
We are more than happy with our new Lincoln from Whitebear Mitsubishi. Steve Black helped us from start to finish and Remington helped put the deal together quickly so we were in and out. A big thanks to Steve Black!
Having heard about WBM years ago in a marketing class, I knew I was getting myself into something good. Heidi the title clerk found the perfect vehicle for me and Rob in sales provided a seamless transition from their lot to my driveway. Comfortable, straightforward and pleasant experiance. Highly recommend.
My service Tech was amazing. I was able to get my vehicle in for an oil and filter and a unscheduled appointment to install new tires and get alignment completed. I drove 62 miles just to get serviced here. I know when I come here for service, it is always exact and professional results is always the outcome. Also the crew that works here are always friendly and ready to assist.
We had a great experience with the dealership and working with Steve. Everything was very straight forward and no hidden objectives. Steve gave us plenty of space but was always available or would check in at the right times to answer questions or make sure we were ok. They also gave us very fair trade value as well. From top to bottom we had a great experience here.
Love the great experience we had this weekend at the dealership. They were super busy but everyone was nice and smiling. Helping anyway they can. Our sales guy Jamie was excellent! Knowledge and not pushy. Ended up with what we wanted at a great price!Will buy again!
Bought my 2020 Chevy Equinox from White Bear Mitsubishi. Noah and Richard were great. I knew what car I wanted and they were relentless at finding me the right car at the right price with good terms. Would definitely shop here again!
Nancy was our sales person. She walked the lot with my wife showing her all the options available to her. My wife eventually decided on a 2022 Mitsubishi Eclipse Cross with all of the bells and whistles. Nancy went through and explained to us how everything worked . She got us the price we wanted too. It was by far the best and fastest car buying experience I/we have ever had. She was fantastic. My wife could not be happier with her new car. We will definitely be back to buy another.Thank you Nancy, and Richard. (:
Noah was so amazing! He asked us all the questions about what we needed, what we wanted, and how much we wanted to spend and he came back with the perfect car! We drove it off the lot same day and I feel confident knowing I have a lifetime power train warranty and bumper to bumper warranty.
This is my 7 new Mitsubishi, second purchased from this dealership. The process for this purchase was easy. We started the paperwork online. I arrived at the dealership to finish the paperwork and take delivery on a busy Saturday morning. It was just over an hour from the time I walked in to when I drove away. Neil was a phenomenal salesman once again, and the finance employee was excellent as well. Very smooth transaction. Will be back for future Mitsubishi purchases.
The service center is nice and relaxed with free soda, outlets for charging and cozy seating during extended service appointments. Highly recommend booking in advance through their website.Bought my vehicle several years back after my previous Mitsubishi bit the dust (it was from the 90s and a marvelous machine) and thus did my research on the vehicle, buying process and dealership. Truly wish I wouldve taken my time and done more research into Ally financing since the payment plan is actually interest/fees first, which means you dont save any actual time/money by paying more monthly. Buying a vehicle by myself with no guidance was stressful enough and feeling tricked makes me weary of recommending this dealership for a first time car buyer.
I have always had great service! I feel the staff does a great job! Just had a oil change so no need for a car or anything for that service. Thanks for doing a great job!
Recently purchased a 2018 Ford Escape at White Bear Mitsubishi. Randy Koppa was the sales person and he was fantastic to work with. I told him the type of car I was interested in and he set me up to see four different SUVs that fit what I wanted, including price. I settled on a Ford Escape that was close to what I wanted, but Randy kept looking at associated dealers to see if he could find a better fit. He found one at their Apple Valley store and had it brought over to White Bear. I purchased that one and also received a fair trade value on my 2013 Ford Escape. Very happy with the no-haggle process, the customer service from Randy, and the quality of the car I purchased. I highly recommend White Bear Mitsubishi and Randy Koppa if you are looking for a new or used car.
I love getting my service done there(just wish it wasnt so far for me to drive). The service people are always very friendly and helpful.And the waiting area has Pepsi too, lol! (love Pepsi!) .... thank you guys for always doing a great job...excellent service.
We had such a great experience the whole time! It was such a quick, easy, and informative process! Our dealer Alayna was so nice and kind! She did an outstanding job and helped us find a car the suited me ASAP! Most definitely recommend!
I found a lot of good support from my consultant, Dave Kono. I enjoyed the process of buying with all of the options presented to me at the time of purchase. I recommend WB Mitsubishi to anyone looking for a quality vehicle delivered with exceptional service!
My first car buying experience was at the White Bear Mitsubishi dealership and it was the best experience I’ve had. Alayna was so kind and patient when it came to the process of purchasing the vehicle. She listened to every concern I had as a new shopper on the market and was able to address all of them in a prompt manner. All of the employees there were so kind and welcoming. Absolutely made me more comfortable and I never at one point felt pressured to buy anything it was all at my own discretion. I now have a newly used vehicle that I am in love with. Reach out to Alayna for you car needs she is wonderful!
Jeff was a great salesman to have! He made the process as smooth as possible when we traded in our vehicle and bought a new one and I couldnt be happier.
This is the absolute best place to buy a car!! Nancy Miller is an awesome sales rep and I highly recommend working with her! She is the BEST! Alex was the finance manager and he was great too! Amazing team to work with!
Randy was fantastic and would buy my next vehicle from him in a heartbeat. Talked to him first at the Auto Show and he had nothing but time to answer all of my questions. Same at the dealership. Didn’t try to push me into something I didn’t want and helped reaffirm my decision to go Mitsubishi. Great guy, great vehicle and super nice staff at White Bear Mitsubishi.
WBL Mitsubishi is on the other side of the metro area for us and I’m so glad we stopped on our way to our cabin! Love my new car and the experience with you guys was awesome!
We had a great experience purchasing an Outlander at white bear Mitsubishi. Our salesman Noah was very knowledgeable about features & benefits and took the time to explain things to us. He was attentive to our needs/wants and was very low pressure yet subtly pushed for the sale. I wasnt planning on purchasing on our first day out looking but Noah added value to the sale. We are confident he will be there to help us in the future if needed.
We have bought 3 cars from Brian over the last 15 years. We keep coming back because of his excellent service and dedication to listening to our needs. Mitsubishi offers great value for the money and the best warranty in the business. Thanks Brian!
I first let everyone know how great this place is. The staff is incredibly friendly. I got cat converter stolen twice and brought it both times here to get it fixed. They were fantastic.At this point I want to give a special shout out to my service advisor Patrick. I have worked with a couple of times with him. He is by far one of the best assets this dealership has. He is always on top of stuff. Responds and listens to your questions and has knowledgeable answers.Patrick thanks so much for you wonderful help this past time. Keep up the awesome work my friend!
Boy oh boy where do I start? Richard and his team turned what could have been a really bad situation for us into something that we couldnt be happier about. To start Richard and the service tech we worked with (Patrick) went above and beyond to fix a major problem that popped up and was causing us a lot of stress. We were so happy with what they were able to accomplish that when Richard asked if we had thought about trading in our headache vehicle and gave us a more than fair price on it we jumped at the chance. We worked with Nancy on the upgrade for my girlfriends car and she was awesome even staying after to show us the features on the new vehicle. My girlfriend couldnt be happier with her new vehicle and the amazing warranty it comes with so we dont have to worry about surprises anymore. It doesnt end there though, while there Richard asked if I had thought about upgrading mine as well. While I had thought about it I didnt think they would offer me enough on trade to make it worth it. Wrong again, and I ended up upgrading. I worked with David K. (for the second time as I had bought my first vehicle from him as well) and he did everything to make our purchase easy, hassle free, and ready to go for a smooth day picking up the new car. James in finance got us up and out the door as quickly as possible without making us feel pressured at all. All and all, I recommend them to everyone! I have seriously never been to a dealership quite like this one and the team there at white bear, and especially Richard have earned customers for life out of us. Thanks again to Richard, Patrick, Nancy, and David K for turning a nightmare scenario into something awesome.
Great experience as always, it was quick, easy, and Jake Fisher made sure I was 110% satisfied with the car I bought. He made great suggestions for the new car with consideration to the places and terrains Ill be driving on. Very knowledgeable and I would highly recommend anyone to work with Jake when looking for a Mitsubishi vehicle. Its been a week with my 2021 Outlander Sport and everything is running smooth and perfect. He went out of his way to help me with this purchase (even worked out kinks on his off day)!! If I could give 6 stars I would. Thank you Jake.
It has been a while looking for a car and decided to go white bear Mitsubishi with my son in-law as soon as we got there we were welcomed by Jake Fisher who was nice, respectful and answered all our questions very patient. Did I mention I was looking for a car? well that day what do you know my son-in-law was the one who bought a beautiful Outlander and I was convinced and I came the next day and got an Outlander sport. Jake Fisher always with a smile and personal at Mitsubishi gave us the best experience and process fast and easy for me and Family. Keep up the hard work. Great service 100% recommend. Thanks!
I went in to find a new car and everyone was extremely helpful, especially Rob. He walked me through what I could most likely afford then showed me cars I was interested in based on that price. The car I ended up buying wasnt what I originally went in thinking I wanted, but thanks to Robs (and everyone else at White Bear Mitsubishi) I left extremely happy with my new (to me) car!
I went in for an oil change on my Mirage G4 and the next day I drove away in a shiny new Red Diamond Outlander Sport. Steve Black was my sales rep and he was top-notch throughout the entire process… I had to wait for the next day because I had a freeze on my credit report… that in itself is not a bad thing, but it can be an inconvenience to unfreeze— Fortunately, the next day the problem was fixed and I was content to drive away in this wonderful vehicle. I highly recommend Steve Black to anyone looking to upgrade to a vehicle from White Bear Mitsubishi!
Good service. Super friendly. I was sad to give up a vehical, and Rob made it a little more Bearable (pun intended!). Mom aprroved new car. She named the bear in the backseat VinDiesel, and I named the car Ironhide.
I was not expecting to purchase a new car when I visited the dealership, but they offered me a deal I couldnt pass on. Everyone was honest with me the entire visit. They dont try to pull any shenanigans - no nonsense or pushing up prices. Overall, I had a wonderful experience. Im still trying to get used to my new car, but Im sure over time I will love it like my old Suzuki. Thank you Jeff for your help and patience with me... Im still trying to come up with a name for my new Mitsubishi vehicle!
Between my daughter and myself we have purchased 3 vehicles from White Bear Mitsubishi and I really wont go anywhere else. Jeff is amazing to work with and everyone is so friendly. Jeff found me an awesome 2018 Outlander Sport last weekend and I love it! Thank you!!I wanted to add that my car had one very minor dent in the passenger door, I bought the car on Saturday and by Tuesday they had fixed it for free and let me use a loaner car. Amazing customer service!!
White bear mitsubishi is great! Just bought my second car from there and am very happy! I worked with Jake Fisher, he was very helpful and listened to what I was looking for. I would highly recommend family and friends to shop here!
The benchmark of The Golden Rule. Never in my life have I seen an ENTIRE TEAM of people work in the best interest of the customer. From the moment you walk in the dealer you get a special vibe. Everyone wants to be there, everyone is friendly, and everyone wants to help you.
This was the best car buying experience Ive ever had. Jeff made the car buying process so smooth. I told him what my budget was and what I was looking to buy. He not only met my needs but gave me more than I was looking for or expecting! If you need a car go to Jeff! Jeff even went above his job as salesman and even showed me how to set up the android auto with my phone.
Brian Mensching was beyond exceptional!! It was so great to have a down to earth sales consultant that was a true people person and didnt rely on technology and actually did the work to help find what you wanted and made sure my mom was more than ecstatic with her new purchase! Brian made it all around a excellent and stress less experience while making sure she got just what she was looking for! Everyone made a lasting impression and couldnt ask for a better experience!!
The dealership is very clean and friendly. Whether its no appointment oil changes or time to look for a new car I dont feel like my time has ever been wasted here.The salesman was very knowledgeable and friendly. He has been very easy to get a hold of which I appreciate. I enjoy that they utilize things like texting and apps to be in touch.
Extremely positive vibes! What a fantastic experience! Jamie my sales associate was very knowledgeable, personable, and professional. The finance team was straight forward and really quick and efficient! Thank you to the entire White Bear Mitsubishi team!
Being a repeat customer, this visit was no different. Alayna S. was patient and willing to hear what we were looking for. She found the perfect addition to our Mitsubishi family. Loving the 2015 Outlander.
This is our first purchase with your dealership/Mitsubishi vehicle and we are very happy we visited. The vehicle did need a small cosmetic fix and we were pleasantly surprised when offered a loaner vehicle! Our previous dealership of over 15 years and 6+ vehicles purchased NEVER offered a loaner. Our sales person treated us very well and so has everyone else throughout the additional processes. Keep up the great service!
Highly recommend White Bear Mitsubishi. I bought my first Mitsubishi here and love it. Will be coming back to buy my next vehicle here
Jake was terrific. He was knowledgeable and patient with me. Did not push me to buy and always responded to my questions even after I said I wanted a day or two to think about the purchase.
I am usually not one to write a review especially a bad one, but this one experience that my brother, and dad have can not be ignored. Story- my brother and my dad went to look for a car from my brother, and when they got there the sale person asked them to check my brother credit first. When everything was done the sale person told my brother that hell qualify for a 30k loan and that just pointed to one car and tell them to get that one. My brother disagrees with him and asked to look around, but to their surprise the sale person said that he have lots of customers he got to assist, so when they do fine a car just let me know. Too bad my brother left to Acura and brought a car there instead.
Big thanks to Jeff for helping me find the perfect car. He walked me through all my options and was incredibly patient while I worked through my decision. I am so happy with my new car and felt relieved to have worked with such a great crew. Thanks WBM!
I am very happy with my purchases at Whitebear Mitsubishi! Nancy was the best at helping me find something within my budget that fit my needs both times I that I have bought a vehicleover the last 4 years. I highly recommend buying a vehicle here and definitely ask for Nancy to help you out!
Brian Mensching and James Ritchie are awesome!!! Best experience Ive had so far. Both gentlemen are very personable and easy to talk to and able to understand our needs for buying. Provided exceptional genuine service to us! HIGHLY RECOMMEND.
My family and I LOVE going to White Bear Mitsubishi. Their sales is zero pressure and they make you feel like a long time friend. Enjoyed working with Jake Fisher the other day to buy a used truck. We have bought close to 10 vehicles from this dealership over the years and will continue going to them in the future. Thank you Jake Fisher and the white bear Mitsubishi team!
So um there had been a couple times now where I have had to pay for parts that have been missing in my vehicle I dont think thats cool. When I first bought the vehicle there was a couple missing plastic pieces on the roof of my vehicle and at no fault of my own but yet I was charged for those pieces when I told them they werent there from the beginning. Also recently I had to buy the lock thing for my lug nuts because it wasnt in my vehicle. Ive only been serviced at white bear mitubishi. Just dont understand why Im buying these parts for my vehicle that should of been there in the first place
Awesome experience! Jacob and Alex really listened to what we needed and took care of us. Richard is a class act and took the time to stop 3 times to check on us. Have already recommended you to 2 family members.
Great car buying experience!! We worked with Noah to purchase our vehicle at White Bear Lake Mitsubishi, the entire experience was easy and truly stress free. Noah was super nice, personable and great to work with! We were in and out of there in about 2 hours! They took our vehicle in on trade and we were happy with what they gave us for it. Would definitely recommend White Bear Mitsubishi to anyone looking for a vehicle!
Jamie Keller was great to work with. He really cared about the entire buying process and helped me every step of the way. I will be working with Jamie Keller in the future again. I would recommend him to anyone!
Needing to get out of a higher car payment to finish school, every dealership that I encountered said there was no way! Richard and his staff went above and beyond to make this deal happen…offered me more for my trade, listened to my wants/needs, and made sure I stayed within my budget!! Nancy was incredible throughout the entire buying process…making sure we drove away without any questions!!
Randy Koppa made our experience purchasing our new Outlander extremely comfortable and easy. No pressure. Richard was fun to speak to as well. Overall it was our best car buying experience ever!!!
Good service. Thanks to my Service Advisor and Luke for fixing my car and giving me a good price. Nice people too.
David K. made buying a used car as easy as possible for us. Answered all of our questions and accommodated our requests. Excellent work
This was my fist time at any legit dealership. The process was very pleasant experience Nancy and James were a delight to talk to and helped me get into a new (to me) car that I love! I am definitely coming back.
Best dealership and sales personnel I have ever dealt with. Will definitely buy from them again.
Great place to work with. Jake my salesman was ready to answer any questions I had. Finance was easy to work with and explained everything detail.
My wife and I went in knowing the exact used car we were looking for. Alayna and Jeff were super helpful with showing us the vehicle history and letting us make the decision rather than forcing it on us. Thanks for all of the help Alayna and Jeff, we are loving the Subaru.
Jake made the process very fast and easy for me! Thank you!!!
Great customer service! We bought a 2017 mitsubishi outback sport, and we could not be happier with our experience with the staff at White Bear Mitsubishi! Jeff was very personable and was clearly knowledgeable about the vehicles we were interested and helped us get the best SUV in our price range. We were also impressed with how helpful and friendly Dave in management and James in finance were! Everyone was very helpful in explaining our options and making sure we were satisfied with our purchase. 10/10!
Dealership staff was and is absolutely great. We purchased our 2022 Outlander with Neil Hintz who is the best salesperson we have ever dealt with - very attentive and willing to answer any questions and provided excellent initial training.
Easy and painless purchase. Alayna and Brian were super helpful. Would highly recommend.
I just want to say that Jeff was absolutely outstanding. He was training someone as well and she was excellent. I couldn’t have had a better experience. I will go no where else.
We worked with Rob at White Bear Mitsubishi. He was very friendly and pleasant to deal with. He will help you find the right vehicle for you within your budget. It was a great experience and I would highly recommend you buy your next vehicle from them!
When my Nissan Altima that Ive been purchasing from CarHop transmission broke down on me it take me almost 2 month to look for a new car. I went around most of the Auto mall to shop for a new vehicle but have no luck. So I decided to try out this Whitebear Mitsubishi dealership. But never could Ive thought that I could get an approval here. Randy was very helpful with the process and he were so patient with me. Even when he have other clients to taken care of. But he take the time to help me. Remington was helpful as well as a manager there. These two did everything just for me to be able to drive a 2021 Mirage G4 home that day. I would recommend everyone to go to this dealership and see the experience by themselves. 5+ stars.
Great dealership all around! I have always been blown away by how friendly all of the staff are. They really do seem to care about you as a person more than just as a customer which Ive never experienced before at other dealerships. Our Outlander Sport has also been a very reliable car with only a couple of recalls but no warranty work needed after 4+ years! They are also really helping us out with out unfortunate recent theft issue...
Jesse was great, helpful and friendly.Finance guys were great also.Thanks for the great buying experience!
Very positive experience at White Bear Mitsubishi . Would like to thank our sales rep Noah for all his help in making our experience enjoyable . Our new outlander is so much fun to drive .
Went in to test drive a CRV which was sold before we arrived 😕 but Noah did a great job finding us other options that met our needs. Made vehicle shopping a little less stressful. 😊Everyone we talked with was super friendly and helpful.
She made me feel cared for and important. Very sincere and explained everything very well.
Jason was a great salesman during a stressful time for me. He made buying a new car a painless process.
Nancy and the rest of the crew was so amazing and made this process a little less stressful than my last encounter with another dealership!!!
We are very pleased with every service staff at White Bear Mitsubishi. Our latest service appointment was accommodated the same day and I reached 30 minutes late still was taken care of with above expected quality of satisfaction. Car was returned quickly and all work
Great service! Jamie took the time to find me exactly what I was looking for. My second purchase from White Bear Mitsubishi.
I was very excited and comfortable with the service I had with Rob and Alex. Im enjoying the ride and learning about my new vehicle every day. I think in the future Im pretty sure I will consider buying from White Bear Mitsubishi again.
This was by far the BEST car buying experience I’ve ever had.Rob did a great job explaining the vehicle. What a great guy.Thank you to Stu, Alex, Dave and Richard too!
I recently just got my dream car from here! My boyfriend has had a Mitsubishi for a few years now and I knew I needed one for myself. When we left with my new car we truly could not stop talking about the amazing service we received from the moment I called to make an appointment to when we left. Everyone was super nice and they went above and beyond to make sure I got the car that best fit me. Steve Black personally helped me and made the entire process quick, easy, and comfortable. We love White Bear Mitsubishi!
I bought a 2018 Mitsubishi Mirage, and my wife liked it so much, she asked for one of her own!We found an absolutely incredible deal for a 2021 Mirage with heated seats in the color she wanted, and the people at White Bear had it shipped to us in less than a week.A great no-haggle deal for a great low priced reliable car. Two Mirages in the house now!
Just bought a superfun jeep gladiator from White Bear Mitsubishi ...great experience all around, imagine buying a new car without the games?! Noah was friendly and straight forward, no pressure. Two thumbs up 👍
White Bear Mitsubishi had the Outlander PHEV in the color and trim that I wanted, the potential problem was that Im in Seattle. I was lucky enough to work with Alayna, she took extra pictures of the car for me, and did a great job helping me with the purchase process. Remington took care of the financing for me, he made that part of process painless too. They even took care of scheduling shipment. Thank you to both Alayna and Remington, Im very happy with the purchase!
Highly recommend White Bear Mitsubishi. The whole experience was smooth and the listened to my wants and budget.... Jeff was amazing and went above and beyond as my salesman to make sure I was comfortable and explained ever feature on the car in ways I under stood. Big thank you to Richard and Cartrice for behind the scene work and crunching numbers!!! Very happy with my experience and will be recommending them to everyone in the market for a new vehicle. ☺️
Be careful when you go there for maintenance or repair. Dont leave anything in your car. There Is a thieves. I went there for oil change and they took all my lock nuts on my four tires/rim. They also took my lock nut removal tool that I keep in my car. They replace my lock nuts with the regular nuts on my tire/rim .
My husband and I went in to check out an Outlander just to see if it would be perfect for our family of 5 and Steve Black, our sales consultant, showed us that a 2022 Outlander was perfect for us. Everyone we encountered from Steve to Dave the manager and Mike in the finance department to Cass at the cashier desk was a positive experience. Every single employee was very friendly, personable and willing to help. We will definitely do business with them again
I’m always happy with all the team. Sorry for coming late to leave my review. You are amazing guys! I love Mitsubishi
Amazing customer service and just an all around great experience. Noah really went above and beyond from staying late to complete the sale to getting my state park pass transferred to my new car, 10/10 would HIGHLY recommend!
Bought a used 2018 Mitsubishi Outlander from Steve Black, what a wonderful experience! Steve was super friendly, along with all of the rest of the sales staff. Ive only owned it for a couple days, but the service staff has been awesome in scheduling an appointment for an option i had installed. Everyone at White Bear Mitsubishi has given me rock star treatment. 11/10 would recommend them to anyone looking to buy a new ride!
I worked with David Kono last weekend to get a used car, and the process was so easy. Even though it was a busy day at the dealership, I never felt rushed or pressured, and I am really happy with my purchase.From an abundance of caution, I took the car in to my local mechanic for an inspection, and the inspection came back with literally no surprises. David had already told me everything I needed to know about the car!
After requesting an online quote to sell my 2019 Subaru Crosstrek via AutoTrader, Kline Mitsubishi contacted me and offered to buy my vehicle for $300 over any current Carmax offer. I was upfront with them regarding my Carmax offer, got the title in hand and went in to make the deal. After I got there, they played we have to enter this into the computer one more time. This new offer to buy my car was now $3800 less than Carmax. Thankfully my Carmax appointment was 30 minutes after this appointment and I headed there. I received the full Carmax offer I had received online and left Carmax with a check in hand after about an hour.Dont waste your time going to Kline based on their false offers.
Working with Jake Fisher at White Bear Mitsubishi was wonderful! When my car unexpectedly broke down I was recommended White Bear Mitsubishi. Jake helped me find a new car within my budget and had me in and out of the store within an hour! Great service would highly recommend!
This was a very frustrating experience. I was unable to get through to anyone in service to ask them questions or get feedback on the process. When I would call and leave voicemails, they were not returned. The only way I was able to have someone call me back was when I had to call the owner of the dealership, leave a voicemail, and explain to him what was going on. When I could get through and talk to someone about the status of getting into a rental car, I could not get a straight answer. Some service techs would give me a number in a queue while others would say closer to the top of the list than the bottom. There were instances where my number on the list would go up or down. Communication within the service department is obviously an issue. It took over 7 weeks for me to have a rental/loaner vehicle when my catalytic converter was stolen.My biggest frustration is the obvious miscommunication and disconnect within the department and how they are unable to send a clear message to customers.This is disheartening because up until this point I have only had good experiences and have otherwise enjoyed my service with White Bear Mitsubishi. However, after ten weeks of miscommunication and no returned phone calls, I doubt I will buy from them again and have serious reservations about referring them to anyone else.
I bought a vehicle from White Bear Mitsubishi because I liked there cars and my knowledge of there service department. The best in the business.