EXCELLENT! - Gary was very helpful, as always. He even took the time to personally try and connect me to the claims department. Even though we did not connect with claims in the short period of time, he did however give me all the information to start the process online.Thank You Gary!Sincerely,Scott Edwards

They jacked up my rates by 40%, they mentioned I failed to sign a certain document which they never sent. I called Allstate corporate to resolve and they weren’t interested in resolving it, so I canceled my policy a day after they billed me for the following month. Was expecting a refund of the $468.74 - a day or two of coverage, I didn’t get a refund and instead they sent me another bill of $180 claiming I was past due, when my payments where set to auto draw. I buried that excuse with Gary’s office, then they said it was a past due balance from my premiums going up. Allstate themselves are crooks, and Gary’s office needs more ethical employees to convey and send proper emails. Paying for their mistakes. I would go elsewhere, you are not in good hands

Working with their office was the best move I made. Not only did my homeowner’s insurance drop by a third, but my house payments dropped as well and I received a nice escrow rebate check because I was way overpaying for my last insurance. Thanks.

Had an autopay issue, that I was proactive about. They assured me it would be taken care of, with no fees. They did reverse one fee, but “can’t” do anything about the other. Even though the issue was on Allstate’s end. It was like pulling teeth the whole time to get anything done, and one of my policies, the autopay was completely removed. They don’t do a good job of resolving issues. And they’ll treat you as if you’re confused, instead of just fixing the problem.

Extremely nice insurance agent I would recommend Gary for your insurance needs!

These guys jumped on my requests and lowered my monthly payments by half from where I was before. Great teamwork and dedication.

Removed items from my auto policy without telling me to make it cheaper for me, so I would buy from them. Also, told me my policy would be one price, to find out the next day that it was going to be more. This agency is full of fun surprises!

Excellent service and price! Knowledgeable and friendly staff and always return messages quickly. I highly recommend them to anyone wanting great service and friendly personnel. Excellent! I live in Pueblo but use them because of their exceptional service and prices.

I was an insurance for several years and also my own agent. When left the insurance business I tried for several years to find an agent as good as me. Haha! I couldn’t, I switch agencies 3 times. It was horrible! Then I found Jeremy at The Gary Nakamura Agency. I gave them 5 stars as that’s the highest I was allowed, I can’t begin to tell everyone how great this company is. They not only saved me money but they got back when they said they would. Answered the phone each time I called, not with that would be expected but was nice. Jeremy followed through with each of my policies, he even showed me that by canceling my flood and paying a fee that I was still saving money but put my flood insurance with Allstate. He went above and beyond which shows the kind of people that Gary hires. Betty Y

During COVID the only place who did not stress me out was this agency. I got hold of them during refinancing my homes easily. Hope everyone is safe

I had to call them 4 times to cancel my homeowners policy. On the 4th call they tried saying they needed in email form. They only need verbal authorization I’m not sure what their end game was or why they felt the need to waste my time.

Very pleased with the excellent rates and service I received!