Ismael installed the wood floors in our new home. When it came time to sand, stain and seal the floors prior to us moving in he completely disappeared on us. First he said he was a couple of weeks out on his schedule, then after waiting for him he went completely unresponsive. No response to phone calls or text messages. His failure to respond and finish the job delayed us from moving into our home by several weeks. Be wary, and withhold a significant portion of the balance until your job is complete.
We used New England Custom floors to skim our wood floors, and I cant say enough positive about how professional they were. They did everything they said they were going to do and went beyond. They were neat and finish the job in a timely manor. We love the way the floors came out. We would use them again.
From Start to finish they take pride and integrity in themselves and there work! Amazing top of the professional service!! I highly recommend New England Custom Flooring If you want your Hardwood floors to come out perfect!!👍