My mom had some mold issues in her basement and called Best Option Restoration to perform an inspection. They were able to detect the problem and got to cleaning right away. They determined the mold came from a leaking shower and provided contractors to replace the shower. Michael and his team were so professional, thorough and cleaned up after treatment. If you are looking for a great group of guys who are honest and conscientious then Best Option Restoration is your answer! I would certainly refer them in a heartbeat!
Mike and his team were professional, timely, and all around wonderful. After some leaking in our crawl space, we were super nervous about the process and what to expect. They were quick to assess and provided us with a quote the same night! They were respectful in our home and friendly. Hopefully we dont need anything like this done again but if we do, we will 100% work with them again. Quick to respond, honest, thorough, and friendly is just the type of service that you want when dealing with these kind of situations.
I cannot recommend Mike and his team enough. Mike immediately answered the phone when I called in regards to our water damage and mold issue. He also wanted to squeeze me in that afternoon to take a look at what was going on. Him and the other gentleman he had with him got to work right away and did a phenomenal job. He helped put my mind at ease knowing my house was going to be safe for my mother who has lung issues. He also end up invoicing me at the very low end of what he had quoted. I couldnt be happier with urgency and professionalism of Mike and his team!
Mike at Best Option Restoration is such an amazing professional. He is kind, patient and courteous and really spends a good amount of time to get to know you and understand what you may need. Mike and his network is all over town and so there is no problem wherever you are. I’ve really seen so much great work from Best Option Restoration and I highly recommend him from start to finish!
Michael Martinez was very pleasant to work with. He finished the job faster than expected and charged less than his estimate. A very positive experience overall.
Mike and his team did a great job. They were responsive, did what they said they would do in a timely and professional manner. I highly reccomend them for water and damage cleanup large or small.
Had a time sensitive issue due to house closing. Went above and beyond to help us. Professional, prompt, great job. Simply the best.
Mike was very professional and efficient. We needed a mold issue resolved before other work could proceed and BOR took care of it right away.
Mike is a real pro in every measure. He is a first rate expert in his field. He is terrific in every facet of his business, 10 out of 10.
Could not more pleased about Mike and his team. Hands down the best restoration company around. We had a water pipe break and Mike came out within 2 hours of us calling. He was respectful, wore a mask and was very professional. He knew exactly what he was talking about. I love that he had multiple tools to tell us exact what was going on. He had an infrared camera (which other companies did not have), a moisture meter, which we was transparent about the reading and moisture levels (where other companies were not). Mike sat down with me and discussed options, he was not pushing services on me or making me feel like I had to purchase unnecessary services (like other companies did).Other benefits:- Always on time (witching the service window)- pricing was transparent- he cleaned up and left very little mess- honest- patient with all my questions- friendly and professional.I hope to never have to use him again (haha) but IF disaster hits, he will be the first person we call. I definitely recommend Best Option Restoration!
😉 Very happy with this company because they helped us when no one else would even return our calls. Life saverWould definitely call Mike again.Thanks again Best OptionJennifer and Dee Desroch
We had a water leak in our walls, and BOR did an amazing job of providing estimates, punctually checking in on progress every day, and displayed integrity and professionalism. Highly recommended!
Mike and his team worked with us and managed two separate projects, with two separate insurance claims. They handled all of the communication with the adjusters, were on time, honest and clear communicators. I highly recommend Mike and his team and will be using them in the future for any other needs!
Mike from Best Option Restoration was very professional from the estimate right through to the final walk through. Work was very thorough and finished on time. He did so much better than another remediation company I was also using. In the future I will go with Mikes Company and would recommend him to anyone who needs remediation.
I called Mike with a small emergency and he came over that same day. Very professional, knowledgeable extremely well priced. I highly recommend Mike Martinez at BORestoration for any restoration needs.
When looking for someone to help clean up a flood after a sewer backup, there is not a single better person to talk to than Mike with B.O.R. We called and he quickly arrived at our house and carried himself in a very professional manner while sharing his knowledgeable of what to do to perform the damage mitigation to save our basement. He is also the ONLY professional to come and test the water saturation levels in the walls to determine what was safe to keep and what needed to be removed rather than just cutting and handing you the bill. Save yourself time and money and call Mike.
I called and they came out the same day. They were professional and communicated well regarding the situation, what could be done, what should be done, how much it would cost, when they could start, and when the job would be finished. The job started and finished on schedule. I was very happy working with Best Option Restoration and highly recommend this company.
Mike showed great courtesy and consideration of my time and kept me informed at every juncture. Someone with personal experience of the quality and reasonable pricing of Mike’s work referred him to me. My friend was right on.
Mike and his subcontractors were great! Gave me a fair estimate and stayed within the estimate. Did a great job, hopefully fixing the water leak (hasnt stormed yet) and fixing its damage. Highly recommend.
Mike is quick to respond and gives you a complete estimate with great explanation on costs. He was able to find out where the leak was coming from and fix it. Completed the job from start to finish with no hiccups. Highly recommend his services.
Very professional and good work ethic! Have worked with Mike a few times and always delivers quality work! Highly recommended.
I would recommend this company. Mike is very knowledgeable about the work he and his team completed for me. Very satisfied with the completed work and Mike is easy to work with.
Haven’t used Mike’s service yet but he is honest, hardworking, professional and gets the job done no matter what! Highly recommend him for any fire, mold, or flood damage!
Great experience. Fair prices for great work done.