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Home Loans Assist
1499 W 121st Ave #320, Westminster, CO 80234, United States
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Home Loans Assist

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De
Review №1

Matt, at Home Loan Assist, was great to work with, super friendly, and always made me feel like he really wanted to see my succeed! They did what they said they would and I was able to get the re-finance I was working towards. Thanks Matt!

Jo
Review №2

So I have been working with this company for almost a year. I informed them of my credit background and the major issues that I wanted to address specifically. When I called and spoke to someone 3 months prior, they offered to give me 2 free months of service, and charge me for the final month during my last billing cycle. After 3 months of actually living life, I only remembered that this service was still active because of the payment that showed up. I than called in to cancel remembering I had to do so, THREE DAYS AFTER the last payment. They offered the same thing again, 2 months free and the final payment... But when I refused they informed me that I needed to pay for this month ALSO, because we are 3 days into the cycle.... I asked what work has been done... and the response was they printed out letters to send to the bureau and have not sent them yet... So in other words I am being charged for them to send letters that they KNOW will not receive a response and will do absolutely nothing for me. To top all of that off, I asked to speak with a manager and the representative told me he would submit my request to David and when I asked if I was being transferred, he said No he isnt in the office yet. and literally hung up on me. To say I am dissatisfied is the understatement of an already rough 2021 for most people. Oh and just to add... it is YOUR responsibility as the customer to call THEM, to find out what they are doing and what services they have been able to provide. Do not expect them to EVER call to update you on anything.

Ky
Review №3

I’ve been dealing with home loan assist for a few months now. They’ve been great they got my stuff taken care and got me on the right track. I talked with Brittany Maes today and she was great! Very nice and easy to talk with and very helpful! Thank you for your help today and thank you to the team!

As
Review №4

Horrible! Very unprofessional and crooks! They robbed me for a $1000 and did not do a single thing! Kept trying to get money out of me and did not delete a single thing for $5k debt. Good for nothing! Be aware!

Ra
Review №5

We initially started working with this company from the advise of a mortgage broker we were working with when trying to buy a house. They may have sent some letters, but never advised us what to pay off and what to do. As far as were concerned, they didnt do anything. We went with a different mortgage company that told us exactly what to pay off to get our numbers up where they needed. SIX months later and we still cannot get them to cancel our service. Its $99 a month for nothing. AND we cant get them to cancel our service.

Ve
Review №6

Diego Garcia was very helpful I have 2 accounts with you guys and Ive been with you guys for almost a year and a 1/2 he gave me good advice and was really good on helping me with the information I needed. Thank you so much once again.

Yu
Review №7

I had such a hard time cancelling my service with this company! I finally got through today and they finally cancelled - after giving me a hard time and trying to tell me how much good theyve done so far - but refused to refund me, even tho I called in last month and also earlier this month.I have been with them for a few months, and the money I spent I could have used to pay off my bills. Ill be honest, I dont have the best of credit (which is why im obviously using this service) but there have been no credit changes in the 6 months of their service. I asked what they have done for me, and the answer was they removed 7 late payments off my report and 2 collections - which btw they did not remove - I did a pay to delete myself.They claimed they mailed letters to the bureaus but I have yet to receive anything from anywhere that an investigation has been started. STAY AWAY.

Da
Review №8

My experience with HLA has been good so far they definitely have my credit score improving and headed in the right direction

Jo
Review №9

Initially started out great. Great response time. Saw some positive changes to our credit report.We’ve been with them for approx 6 months possibly longer. They said we would be receiving some “letters” following their investigations... we have yet to receive ONE. We have been inching up to better credit score because of what WE’VE done (paying on time, etc) and not anything they’ve done. Tried teaching them all day. Left numerous messages - no call back.Save your money. Go somewhere else.

sa
Review №10

Watch yourself when you call and cancel they will still take one more payment from you. My credit didnt change due to the work they did. I would run. 3 items came off my report but on different credit reports. One came of Transunion, one Equifax and one Experian. After several months my score did not change. For 100 dollars a month I would expect to see something change on one of the reports. Also the portal for the most part keeps you in the dark. You see line items saying they mailed stuff but cant see whats been mailed or easily tell how the progress is going or whats coming next.Even canceling is difficult and uncomfortable. He waited on the phone for me to place my 5 star review for him before doing a cancelation. Then they ask why and are super nosey about it.. Run!

A
Review №11

Travis White and his team has truly been a blessing to me. They go above and beyond. Their passion for the client is profound. This team of experts are truly dedicated to the client and delivering positive results. It is an absolute pleasure to work with such an AMAZING group of people.

Gr
Review №12

Stay away, all the 1 star reviews are correct. The others are made up! This company knows how to sell you on their services because they thrive on the desperate, and know exactly what you want to hear. It all comes out professional, but its all fake. They claim they “mail” out requests to various companies of various information, in homes that the companies provide something inaccurate or wrong. Sounds believable. Ask them to provide the proof of mailing and the copies of the documents. After they will say its against company policy, you should quickly understand that its all a scam.Stay away, dont waste time and hope!

Ta
Review №13

So far Im pleased with the team that is working with me. Michael DeGradi was able to assist me with a situation that came up & Im looking forward to the outcome of my credit repair!

El
Review №14

Home loans assist is an absolute pleasure to work with. They are knowledgeable, professional and respectful of your time. It is so nice to know there a people out there who really want to help you achieve your goals.Wilder Cohen assisted me today. I really appreciate how he explained everything with detail. He also took the time to send supporting documents for follow ups.10/10 would recommend!

An
Review №15

Worked with HLA for 8 months- they were kind on the phone but no real progress was made.

El
Review №16

Great people to work with. Love that they care about what your needs are and answer any and all questions you have.

Da
Review №17

So far in the few 4 months that I have been working with this company, I have seen serious results! Amazing what this company has done for me in just a short amount of time. This company made guarantees and promises that so far have been kept. If you want a good company thats solid and comes through,this is the one for you. Shout out to Matt Welch for having EXCEPTIONAL customer service!!!. And shout out to Melvin McNeely for being a wise advisor these past few months!!!🙏😁 chow.

Ma
Review №18

HLA & their agent Mathew Welch were absolutely great. Mathew has been a steady source of information and guidance through an extremely difficult and stressful time. Mathew was professional at all times while he patiently listened to the detailed issues at hand. Over the months he has been a constant steady source of professional assistance and directly responsible for my continuing positive outcome. I would highly recommend HLA and you should ask for Mathew Welch as your agent.

Ka
Review №19

I am so grateful for the assistance I received from Home Loans! Especially Brittany Maes who made sure I was able to get my credit scores up and help get the home of my dreams! Thank you!

Jo
Review №20

Total scam. Told me in three months they will get a response from the marks on my credit score. Three months I call and ask them what they told me. Tyler East told that I should sign up to credit Karma to check my score? Total scam.

Ed
Review №21

Home loans assist is an Amazon company. I had to do a loan modification years ago and even though I paid my loan mod payments on time Bank of America still reported my mortgage payments as lates and there was a ton of them. Home loans assist not only cleaned up every last one of those they also brought my credit scores close to 800. I am forever Indebted to Brittany Maes and the Entire Home loans assist family. Highly recommend this company to anyone looking to fix there credit report and scores.Thank you Home Loans Assist. 🙏

Al
Review №22

If I could give 0 stars, I would. This “company” is a joke. They take your money every month, and do nothing for you and your credit. There is never an communication until you have an issue and go to the BBB to warn others not to use them! Please, do not waste your time and money with Home Loans Assist. It’s been nothing but hell since we decided to use them August 2020. This place has scam written all over it! Which becomes obvious when you realize they aren’t BBB accredited!

Di
Review №23

Kalia answered my questions. She knew her business.

Ya
Review №24

If there were negative stars, I would go -10 lolBe careful, this company is a scam. 5 months in and $500+ in and they did not do anything. Reason... I have a rare case, your late payments came back accurate (Tyler East).

Pa
Review №25

If your loan guy refers you to these people GET RID OF HIM/HER. You will not see results. You will see just charges. There is no discount. You will further get into debt with these people. Do yourself a favor and don’t use them. It seem nice but trust me you just be adding new and unnecessary debt. They are so aggressive when it comes to you leaving. Just don’t! You’re better off watching YouTube for free advice on how to fix your own credit.

Ga
Review №26

Where do I start with this company, they STEAL your money, I’ve paid over 800 to these folks for nothing to change with my credit, most of these must positive comments must be fake I would believe the negative reviews bc it’s true! They are the best con artists out here! I wouldn’t give them any stars at allthen they call and try to “fix” my file bc i made this review and can’t fix and continue to lie and try to collect more money******DO NOT WASTE YOUR MONEY******

Al
Review №27

Like most on here they started off goof been with them since October and small medical was erased and the other things were not. They never called me back so had to call them and when ai wanted to cancel they talk and talk until u basically have to be like no I’m just not feeling it i can pay the stuff off myself.

Ma
Review №28

I have had the pleasure of working alongside Hugh. He is clear, concise, and knowledgeable about his field. I have seen my credit report improve and have a clear understanding of where I am headed. I am grateful for Hugh and his diligent work ethic.

Je
Review №29

I hoped this company would help my credit situation but in 8 months they were only able to remove 2 accounts. For your sake, please look into a different company.

Re
Review №30

Home Loan Assist is a company that really cares and respects their clients. They have Representatives like Ashley Crowley that would go above and beyond to get you the right advice and help resolve any situation. Tyler Glasgow who is the VP of Cases did a outstanding job in helping me keep my standing with them when my finances where affected due to Covid-19. Home Loan Assist is a company that I would truly recommend to anyone without reservation

Lo
Review №31

I agree 110%. They were nothing but friendly. Things got messy at home. Once straighted out coming back.

Ki
Review №32

Hugh McDougal is amazing. I was having issues with another customer service rep and I was assigned to him and he went over and beyond my expectations... Awesome customer service!!! Thank you so much Hugh.!! I highly recommend contacting Hugh if you have any questions on your credit!! Use this code for a discount. HughSF488521

Ca
Review №33

This company was supposed to help improve my credit and all they have done is made it worse. I wasted 100s of dollar, they are still pulling money from my account and refuse to answer any emails or phone calls. Extremely disgusted with this company. DO NOT USE, they are a scam!

Te
Review №34

The staff at HLA has been great in assisting me in continuing to improve my credit. Denine Lopez specifically has always been there whenever I needed with answers to my many questions and tailored advice that has been absolutely valuable to this process. Thank you!

Ne
Review №35

I would give them zero for me. A lender told me to call that company. that they would help me repair my credit to buy my house. I contacted them and the one who started to take my case was Miss Nelly. she very attentively began to work with the Realto and the lender telling him that in August I was ready to buy. they supposedly started working on my credit and my wifes at first went up somewhat. later Nelly communicates with me and tells me that I had to pay two debts to get the loan. I pay them to the bank. The lady tells me that she was almost ready to buy she contacted my lender. and he tells me to fill out the application that the only thing he needed me to have 620 points. When they ran my credit I had 587 after 6 months working with them. in the end I was better before I met them as a company I had 604. In the end I got depressed I couldnt buy and they charged me $ 1,134.00. When I complained they told me that they do not work with the same score as the lender. Its a scam, dont waste your money, fix it yourself

Dr
Review №36

I had the absolute pleasure to work with Hugh McDougal of Home Loans Assist. Not only was he responsive, but clearly explained the steps, the process and what I needed to do. I Highly recommend this service.

Ju
Review №37

The only time you hear from them is when you want cancel. They make it difficult to cancel and continue to charge you. Not worth the monthly charge!! Very frustrated. Cancel means cancel no more charging you money.

Vi
Review №38

Initially I thought they were good, but they advised me not to pay off an account for a credit card because it would not affect my credit, and it could be dismissed they said it would take about 3 months. After 4-5 months of service with them, a banker told me that not addressing that particular account was the reason I was not qualified for a particular loan. Lastly, when I tried calling them to ask about this matter there was no answer for multiple times or I was on hold for 30-45 minutes and then it went to a voicemail which was frustrating. Initially, they did raise my score by about 15-20 points but the follow up was not good and the advise affected me adversely big time.

Ta
Review №39

I started this and was very excited from all the reviews! I have been in it for a month and a half and just got my first piece of advice the other day since the day I enrolled. I actually have no idea what’s happening and just get told to call on a specific date and that it’s my 90 days and they will check my credit then to see where I’m at. It’s actually well over 90 days for the date they tell me to call. I uploaded a document to my portal like they said and then called to have it reviewed and see what actions I should take. The guy I spoke with said he can’t find it and he’s not good with technology and asked me to read the letter, so I did and did get advice from it. I have multiple unanswered emails. They were great at responding the first 2 weeks, but since not so much. I wish I was told originally that I would be left clueless for over 3 months. I have had zero responses from anything on my credit that I’m aware of. So, I will check back in 4 months after enrollment to see if anything has changed or if I’m just out over $400.

to
Review №40

I have been working with HLA and they’ve been doing a great job for me. One particular person, Sean Wetstine, has been extremely helpful. He is very knowledgeable, professional and courteous. I recommend the service.

Je
Review №41

When it was suggested to me I try Home Loans Assist for help with securing a loan I was nervous but called. Ashley Crowley was and is amazing. She has gone above and beyond to help me. I cant imagine making it through this without being able to talk to her and see what I need to do next. She told me If you listen to me, we can do this. She was right! Thank you!

Bo
Review №42

There is absolutely a reason this place has such a low rating on Yelp. All these good reviews?? They are an effort of the customer trying to get money off their bill. When you talk to a live person you receive an email with links to review sites with a coupon code that you get $10 off for referrals. They specifically ask you to mention them by name so I can win the office competition!.I was misled from the get go, lets see what we can do in 30 days!! The initial consultation was very promising about getting things taken care of in 30 days, maybe 60. Upon talking with the advisor crew member (a female introduced as one of my lead investigators) earlier today they had informed me that they can only send so many investigations per month, thus September there was going to be more for different creditors. Their investigation would not conclude until mid November. They would not have any updates until then!!Looking at the website schedule they were sending more to the same creditors. I called back and asked (another person, a gentleman this time) about that I was told that the person I spoke with had misinformed me and that was not the case. Being frustrated, since she told me she was a lead, I questioned him about that. He did tell me they send THE SAME DISPUTES THREE TIMES!!! Only ONCE is needed.I told him I wanted to cancel, only to get transferred to the initial woman who then tried to argue with me, tell me they were the #1 company in the nation, no one could do what they do, online bad reviews were misleading me etc. (Made me realize the bad reviews are more than likely spot on.)I think im cancelled but i will be having a conversation with my bank about this company to make sure they dont take more than they are technically owed. The investigations looks like they have been closed out with no more scheduled, yet the accounts look as if they are still set to draft out of my account.RUN AWAY!

mi
Review №43

Best choice we ever made to help restore our credit ratings. This company is legit and does what they say they are going to do. Tips, tricks, advice, you name it. Hugh McDougal is the “man” as well as Chad and Gabby who have assisted me and my husband during this journey. Would recommend them in a heartbeat.

Ap
Review №44

Great until youre ready to apply for a loan or end service. They will do anything to keep you as a customer including aggressively asking about your personal life.

Pi
Review №45

So good so caring. Hugh McDougal was Really helpful and comforting when I was really worried about my credit. Great results !!

Ge
Review №46

Home loans Assist is wonderful. Eric was able to answer All my questions with great details. He answered my questions before I could even ask them. I highly recommend Home Loans Assist and if you can ask for Eric (if hes not on the phone with me...haha) then you will be in the winners circle. I cannot say enough about their great customer service and how patient and understanding Eric is. Kudos and thank you for such straight forward advise.J. Murray

Ke
Review №47

I have been in the mortgage industry for years & have found HLA to be the best option for my borrowers in need of Credit assistance. My rep, Derek Schwab, understands exactly what it takes to get the improvements needed to get my borrowers in a position to purchase ASAP!

Ma
Review №48

Usually I dragged calling or speaking to people from places like this but I have had nothing but the best experience with this company. I was helped by Hugh McDougal and he is so easy to speak to very professional and down to earth at the same time.

Ma
Review №49

I am currently going on 30 minutes waiting on hold to speak with a customer service agent. I was told last month when I finally got through to someone that my account would be cancelled. I got charged again this month and wanted to make sure I wasnt going to get charged again, but no one will respond. Its been over 4 months now, 500 dollars and no results.I already purchased a home because I wasnt going to let another opportunity go in hopes that you guys could get my score up and save me a few thousand dollars.Im not sure what you guys did for what I paid you, but know that you have a dissatisfied customer.

Pa
Review №50

I started using Home Loans Assist a few months ago and have seen my credit score go up drastically since then. Speaking to an agent is very easy and everyone is super helpful when calling the 1-800 number. Ive been able to ask for help when paying back bills and with ongoing payments. This has truly been a huge help with my end goals. Thank you all!

Ge
Review №51

I worked with Hugh McDougal with my current account. He was very professional and knowledgeable and gave me a lot of insight of my account. A big part of the reason Im staying with their service.

Je
Review №52

Hugh was very helpful at better understanding the complicated credit rules.

br
Review №53

Tonight I called wondering if this program was worth the money I am spending on it. The hold time was a little excessive, just short of 10 minutes. When someone answered It was a very nice, polite, professional, and helpful woman named Larissa. She was able to give me a few details on items that were removed or repaired on my credit report. I was very impressed with dealing with her. She gave me all the information I was looking for to make an informed decision. Thank you!

Do
Review №54

So far working with this company has been good. I joined a month ago. I haven’t seen much change in my scores yet but i know they are working and disputing some of my accounts. This is the second time I’ve called in and haven spoken with a very patient and knowledgeable person. Today i spoke with Larissa who was great and very helpful. I appreciated how much information she provided and out me at ease.

An
Review №55

I have been with this program since October of 2019 and my score has gone up tremendously, I was sitting in the low 400’s and now I’m in the middle of the 600’s. This program is great to utilize if you are planning on buying a home or even trying to get your credit back to where you want it. This is my code: HughSF439251 USE THIS TO GET your first month for a great price!

Li
Review №56

I had an awesome experience with Justin Today! He explained where I was with my credit and made sure to patiently answer all of my questions. He also gave great tips on ways to build my credit. He is very professional and knows his stuff.

Br
Review №57

I have been with HLA now going on 3 months. I called in to have my payment set on a certain date. HLA took it upon themselves to run my debit card without my approval for $200 3 weeks before my date that I had setup. I called in and said that had a glitch in the system, I said that is fine, can you go ahead refund my $200 so that I can pay my bills. They said no but they will make sure that it does not happen again. Now I am out of pocket for $200 and My wife is out of work till school starts backup, that is why i had them delay my payment. This company my be fraud. I went and looked them up with other review sites.. If someone contact me from the company I will retract my post.

He
Review №58

I am so thankful that my lender referred me to HLA! Within the first round of results I already had 4 negative items come off my credit report! Over the last 45 Days or so I have had conversations with a few different people but out of them all I have to say y conversation with Titus was the best!!! He was patient and understanding and very helpful in answering all of my questions. I have been digging myself out of a hole for the last 4 years due to a horrible domestic situation with my ex husband. Therefore getting to this stage in my life is a huge accomplishment! Titus was very attentive and kind as I explained how overwhelming this process has been. He really seemed to care about everything we spoke about which makes it so much better to feel like someone is on my side. TITUS YOU’RE AMAZING KEEP IT UP!

Yo
Review №59

I cant say enough wonderful things about this company. They are working diligently to clean my credit. I have seen a great improvement already. I hope to be in great shape soon. Thank you for keeping track of my accounts and for all your support. Just talked to Kellie and she was super helpful. Thanks to the team. Great job you all!

Fa
Review №60

Huge McDougal was very helpful today. At the beginning of this call I was completely stressed out and I must say he was a great help in assisting me without becoming frustrated with me. He answered all of my questions professionally and with clarity. I look forward to using Home Loan Assist as I look forward to reaching my goals to becoming a homeowner before the year 2021.

D
Review №61

Titus Skinner was extremely helpful during the review of my file. All questions were answered and I left the call feeling confident that my hard earned dollars were not going to waste. He even offered suggestions that I could take to further increase my score. I was thoroughly impressed.

Ta
Review №62

This service is a COMPLETE SCAM. I thought I could trust the program because my lender referred me to HLA but that was NOT the case. I signed up in April.. Its December and ZERO changes have taken place on my account. When you try to cancel, they argue with you and refuse to help. Run the other way!

Al
Review №63

I called home loans assist today just to see where we are at. I only just signed up last week but I’m so anxious. I spoke with Titus for a half hour and he was so helpful. He answered all my questions and didn’t rush our call. He made me feel a lot better in my decision to start my credit repair. I am so glad I put my credit in their hands!!!

Li
Review №64

Hugh McDougal is awesome definitely would recommend him to anyone

Je
Review №65

I spoke to so many friendly customer service agents at Home Loan Assist. They have always been so helpful and patient and always answered all of my questions with patience and efficiency.I want to especially thank Zach for being so kind and answering all of my questions!!! I would recommend anyone to use Home Loan Assist to help with any of their credit needs.You guys are definitely the best in the business!!!

Ca
Review №66

I’ve been using Home Assist for almost a year and was calling to terminate my services with them, just to cut some off a few extra bills. When my representative Mark came on the line with me he showed the best way to use the company, he gave me some great tips on how to raise my credit on my own. Mark was patient, understanding and very eager to help me the best way he could with my credit score. He also gave me a monthly discount to for me to stay as a customer. He was great and I can’t wait to continue working with him.

Li
Review №67

Home Loan Assist not only helps me to fix my credit, but also helps me to understand how the credit system works so I can achieve and maintain a high score going forward. Justin is awesome. He spent the time I needed to help me understand the credit repair process and he provided some good tips on how I can help my credit score immediately.

Ja
Review №68

I spoke with many agents regarding my situation but Titus was the best. He was patient, empathetic and sound in the given situation.Thanks Titus for your help. My decision became comfortable when you shared how I could move forward.Way to go my friend, way to go. Enjoy.

wa
Review №69

I am extremely satisfied with the great service and how quick my credit has increased with the hard work that Home Loans Assist has put in with my personal situation in restoring my credit. I highly recommend them!

Me
Review №70

So far working with this company has been good. I joined a month ago. I haven’t seen much change in my scores yet but I know they are working and disputing some of my accounts. Today I spoke with Larissa who was great and very helpful. I appreciated how much information she provided and she eased my anxiety and frustration about past and present issues. I highly recommend her!

Ty
Review №71

I was referred to this company by my lender. So far the experience has been great and I expect to be able to purchase a home in the next 30-60 days. Jordan Tate was extremely helpful with giving me a very specific plan on how to accomplish the best results in the shortest amount of time. I feel that he actually heard my concerns and game plan and catered to what I am trying to accomplish. They also offered me a discount and to anyone I refer. To get $100 off, use this code: JordanSF83371.

Me
Review №72

I wouldnt recommend company. I did one month, just to see results and nothing came about it. It has been 2 months and still no response from creditors as they said they would. For that much money I would expect to see either a positive response or a response saying credit will stay same. NOTHING!!! I question if anything was even sent out for my money.

Ni
Review №73

I just want to take the time to say thank you to Home loans assist! I talked with a guy name Zack he was amazing! I highly recommended him he definitely knows his stuff and goes out of his way to help you with information that you think you might know but you don’t. Their are people out there who actually want to help you. I been with them for a couple of Months now just want a difference when I first started. If I can give them a ten star I would. Thank you again zack!

Je
Review №74

Home loan assist is amazing. I have been with them for 8 months and my credit score has improved greatly. I I spoke with LARISSA, today and she was so awesome!!! She was so nice and helpful and was able to answer all of my questions. Fantastic customer service!!!!

Jo
Review №75

Titus was a huge help this afternoon with spot on answers to my questions and explained things to the best of my understanding. Thanks Titus and Home loan assist. Also thanks to Steven Marshall and Lynn McBride for all the amazing help and referrals to get me to where I’m at!

Ma
Review №76

Titus was great....he did an amazing job explaining my report and answering all my questions. He took his time with me and listened to my concerns. I appreciate the customer service that was provided today. Go Titus 👍🏾!

Ti
Review №77

I just want to say, that I have the most amazing passionate person on my case, Michael Lucyk with Home Loan Assist.He will fight for you and he understands personally.I feel at ease, that he is doing the above and beyond to get me back on track. Well worth the investment.

Da
Review №78

Hugh provided helpful tips to address credit payments. He also provided an proposed analysis that would best fit our loan mortgage payments. Overall, his customer service was impeccable. Thank you Hugh for your guidance and professionalism. You know your stuff!

Ni
Review №79

Amazing people! I called in and needed assistance, Tyler Glasgow was wonderful. He explained what happened and found a solution. Everything was resolved quickly and he was very professional. Glad to have such a hard working team helping us.

To
Review №80

Where do I even begin, in the beginning everything was great. Then I was dealing with a mortgage lender that fell off the face of earth on me and wouldn’t return my calls, emails, or anything. I remember I called in and got to speak with Rachel Nelson with Home Loans Assist, I honestly felt like I was just a credit score to the mortgage lender but Rachel got just as mad about the situation with the lender as I did. She worked hard to help me find a lender that will communicate and work with me through the process. Rachel made me feel like family and not a customer to Home Loan Assist. She was always there by email or phone call to talk me off ledges when I felt like I was fighting a losing battle with creditors. If it wasn’t for Rachel at Home Loans Assist I really don’t know where I’d be at with my journey to owning a home. Thank you Rachel for everything and being the ear I needed to vent to when I felt like my life was being flipped upside down.

Ma
Review №81

Been with Home Loans Assist for a couple months now and have seen so much change in my credit already! HUGH Has been so helpful when I need to change a payment date or just ask about how the process is going! He has great communication and EXCELLENT service!!!! I would recommend anyone in need of trying to get their credit score up to Home Loan Assist!! ;)

Be
Review №82

I was skeptical and didnt think I would ever use a credit repair company, however, when my lender recommended Home Loans Assist I tried. After the first round of investigations I saw some movement on my credit report, they removed things that didnt belong there and got rid of negative items, my credit score went UP. I stayed around for a few months to get the full benefit of this service, I highly recommend cleaning up your credit with professionals, its an excellent investment in yourself and your future. Think of it this way, better credit gets you better rates on everything, so really it will pay for itself 😁Note:. I called customer service and spoke with Rhonda C., she was so helpful and friendly, everything I hope for when I have questions. Thank you.

Jo
Review №83

I just started with Loan assist I spoke with Ken who said I could call any time and he would get back to me.Not the truth I left 2 messages he did not get back to me, however the money was taken from account immediately.I read so many positives about Larissa.I want to work with her solely.Please arrange for her to be my age agent

ga
Review №84

Hugh was very informative and shared great advice about fixing credit. He called me back to review and resolve my collection accounts. I am looking forward to becoming a homeowner soon! Thank you!

Da
Review №85

Hugh has done a great job :)

Ki
Review №86

This is an amazing company. This is my second time working with them. They did such an awesome job the first time, I lost my job and the debts started mounting again. I came back to them and spoke with Rhonda, who is caring, attentive and professional. She is polite and spends as much time as needed with you on the phone. I felt like I was speaking with a close friend. I cant imagine working with any other company. I dont trust a lot of other companies. But this...this company is a sure bet. I couldnt feel happier. From the first day I called Home Loans Assist, I immediately felt better, just knowing someone had my back.

Ra
Review №87

I spoke with Lexi today and she provided a wealth of information to help assist with credit building and also gave some very helpful tips to see the biggest impact in credit scoring. Overall it was a very pleasant experience! I can’t wait to see all the updates.

Tr
Review №88

I recently spoke with Justin Ayling regarding my account and how to improve my current situation and I really wish I could have spoken with him years ago. The amount of easy to understand info he provided me gives me excitement towards my perfect credit future (hopefully 760-780 lol) and the necessary steps to achieve it. If your skeptical on will this company work, they will, as long as you answer your phone or call when they need you too. Definitely will recommend.

S
Review №89

Titus is great along with anyone else I’ve worked with the last couple months on rebuilding my credit. Great guidance and they are Johnny on the spot at tackling anything in your credit that needs help. They made being a first home buyer easy!

Sh
Review №90

Titus was awesome!!! He answered all of my questions effectively and accurate!! I missed his call and he called me right back to assure everything was taking care of thanks Titus

Sh
Review №91

I been working with Hal for about 4 months in order to repair my credit to purchase my 1st home and I am very happy my realtor recommended them. They did exactly what they said they were going to do as I have done my part as well. My score has gone up tremendously and Im looking to become a home owner very soon.Thank you all I really appreciate each and everyone on the Hal team.

To
Review №92

I called them to help me get a home...and I am almost there‼️

Ed
Review №93

Shout out to Eric! Very professional and courteous. Eric answered all my questions and helped me to understand how the program works. Thank you Eric for your support!

Th
Review №94

Home Loans Assist is So Amazing and do a Great Job! Thank you, Derek and Titus for all y’all are doing Great Guy’s Easy to work with and most of all so Professional!! Would highly recommend to everyone!

Es
Review №95

I’ve been working with them for some time now. Most of the investigations have been successfully removed. They have worked with me in being very flexible with the payments. Cris Giroldo was extremely helpful in getting my payment dates pushed back, due to unforeseen measures, and was still able to give me my credit update. I would like to see more positive evidence in my credit scores, however, I will definitely continue working with them. Cris was great!!!

To
Review №96

Titus answered all my questions and was very helpful in helping with my questions and request very professional and helpful. Titus is an A-1 employee willing to help in any way

El
Review №97

Thank you a ton Megan! Even though I had tons of questions she remained pleasant and calm. She didn’t make me feel ashamed and was super knowledgeable about my next credit move. She gave me a lot of tips too that could help me out in the long and short run! Thank you again for the teachings and suggestions!

Sh
Review №98

Ive been a client for three months now and I am pleased with the results so far. The customer service is outstanding. They have been helping me to easily understand the process. Taylor Major is very knowledgeable. He took the time to answer all my questions. Taylor gave me very specific instructions on what to do next. As well as what to do in order to get immediate and positive results. Thank you Taylor.

Li
Review №99

Larissa was really helpful in assisting me, have seen a few things deleted already! Since everything is done through the mail, a little patience is required. Happy so far with their services!

Pa
Review №100

So far, I have had a very good experience with Home Loans Assist. They are helping me to repair my credit to prepare for home ownership. I started with Melvin and my rep has changed to Owen Troutman. Melvin was great at getting my acct started and now Owen has continued with answering all of my questions. He took quite a bit of time explain helpful scenarios and necessary steps to take moving forward. I have seen results since I started just one month ago. I do realize this process takes time and I am trusting this company to help me. So far, I DO see improvement. Thank you Owen for taking the time to help me.Sincerely,Patricia.

Information
2 Photos
100 Comments
4.5 Rating
  • Address:1499 W 121st Ave #320, Westminster, CO 80234, United States
  • Site:http://homeloansassist.com/
  • Phone:+1 888-795-9088
Categories
  • Credit counseling service
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7am–7pm
  • Saturday:7am–7pm
  • Sunday:7am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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