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Fashion Care Cleaners
12910 Zuni St #900, Westminster, CO 80234, United States
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Fashion Care Cleaners

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Ta
Review №1

If I could leave zero stars I would. When I first did research on this business they had fair ratings. So I decided to bring in my vintage leather jacket back from the early 1970s. When I walked in I confirmed with the store owner (male) if they cleaned leather and he stated yes. When I went to pick up the jacket they did not have it ready, even though the ticket said it would be. So I told them I would pick it up on Monday due to my work schedule not coinciding with their business hours. I was able to pick the jacket up today (Tuesday 9/22/2020 due to the store being closed on Monday). The first thing the business owner says is he that he ruined my jacket. He confessed to repeatedly washing it over and over again until it shrunk beyond repair, ripping out the lining of my jacket, along with discoloration throughout the leather on my jacket, the leather is no longer even supple but hard and brittle in certain areas. When I asked him why he had not informed sooner given he that he had plenty of time he had no explanation (other than being cowardly). When I asked what he would do to fix the situation, he only offered me my money back and $50 credit. This jacket was $300 back in the 1970s and refused to even consider paying me adequately for the damage that was done. This jacket is no longer made and due to his bad business he wouldnt even make appropriate reparations. Then he tried to blame the jacket for why it shrunk, claiming it was too old to be properly cleaned. I know if the tables were turned he would be demanding that and then some for the damages that were done to his items. I am so disappointed by the severe lack of customer service. What is worse is he never actually even apologized. DO NOT TAKE YOUR CLOTHING HERE! The male business owner does not honor or care about your items!

Bo
Review №2

I have been coming here over a year. Great customer service and they provide quality work. I highly recommend this place.

Kr
Review №3

Very good, highly recommend. Reliable, quick turn around and the quality of cleaning is far superior to any other cleaners I have used locally.

Ma
Review №4

Fair price and they do not use harsh chemicals.

EY
Review №5

They dont keep there quoted price. Dropped off suits for a quoted price and returned with an additional $10

Ti
Review №6

It’s ok

Da
Review №7

Service just as expected.

Information
3 Photos
7 Comments
3.7 Rating
  • Address:12910 Zuni St #900, Westminster, CO 80234, United States
  • Phone:+1 303-920-2721
Categories
  • Clothing alteration service
  • Dry cleaner
Working hours
  • Monday:7am–6:30pm
  • Tuesday:7am–6:30pm
  • Wednesday:7am–6:30pm
  • Thursday:7am–6:30pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:7am–6:30pm
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