This place and awesome amazing staff are just amazing angels! The customer service is absolutely perfect! I absolutely π― would recommend this place. Thank you all!
I dont know why this place has bad reviews. They must be crooks because the staff this morning was absolutely fantastic! I went in hoping to cash a larger check and they made it happen. It took a little correction on my end due to the check having a typo. I went got it fixed came back and they got me all squared away in no time! So thanks again for all your help this morning ladies! Ill definitely be back if I need another check cashed.
The woman behind the glass was very professional in handling my requests. I needed the money that had been direct deposited to my account but had no valid card. She issued me a temporary card and. The money was there. Thanks to her prompt and courteous service i was able to pay my rent and phone bill. Thank you
Overall a terrible experience at this location. I came in with a insurance claim check, and the associate refused to help me, was rude and dismissive to say the least! My friend who was with me left in tears!!!! When we asked to speak with the manager, the associate rolled her eyes sucked her teeth, and kept us waiting for 20 minutes while she went to go retrieve said manager! Who was no more helpful than his counterpart.
Because ace has the friendliest employees who dont treat you like a number. Quick service with excellent customer service.
Customer service is good. Furthermore, a customers experience is based on what the custom brings with them. The prices are posted. As far as check cashing, a customer either brings a check that can be cashed, or does not bring a cashable check. Negative experiences are probably a result of someone not being prepared with a proper check, or proper identification. π€
The hours for the business are clearly listed on Google and on the door of the business as closing at 7 p.m. I tried to utilize your business and got there by 6:51 p.m. Now, I know I was cutting it quite close to closing time, but cashing a check shouldnt take that long and at worst the clerk there would close five minutes after 7. Lo and behold, despite the lights being on and the open sign illuminated and the sign clearly stating 7 p.m. I was informed by the clerk (who didnt even have the decency to come to the door) that the business was closed for the day. I tried questioning further and pointing out that they were open for another 10 minutes only to be ignored by the clerk who then made sure she was out of my view until I got back in my car and left.This is incredibly unprofessional and just frustrating. Honor your posted hours and at least have the decency to treat others as human beings. The fact that the business closed early is bad enough, but to be ignored the way I was is even worse.I dont want some block of text from a manager. I want the clerk fired. If she doesnt want to do her job, it must not be that important to her. This is absolutely inexcusable.
The girl that helped my dad was super nice and helpful!!! Better then any ace we have been to thanks girls
Miranda is the nicest person, always happy to see you and such a positive attitude everyday!
Pam you are great . This store was very clean I will always come back.
Friendly and fast
Would not cash my check because they couldnt talk to someone at the bank. Horrible experience would not recommend this place.
Good customer service!
The Red haired woman is very helpful... and nice... in... and ...out
Very respectful
Loans here will ruin your credit and most likely get your bank account closed, they love to pre check for their money five times a day multiple days prior to your arranged payment, so yeah love the over drafts
Everything from start to finish is very simple & easy. In & out!
Customer service was the greatest Ive had all that particular in an establishment
Adrian was super helpful and nice, made the process very and simple. Answered all our questions! Thank you!
Jasmine was very helpful and made the process easy and fast ! I would recommend this location on her services alone !!
Friendly & courteous staff. ACE is there when you really need them!
Hello my name is yoel lodos.i really need it a little bit of money that day and do to the fact that of your employees.i was denied for a loan.and i say this because the lady that works there made it impossible for me to get approved.her name is PAM.not only she treated me with racism but she was very hostile just because im Hispanic.i hope someone gets back to me.if not i will make this go viral.on every social media out there.
Maeline.. was very nice over the phone.. I asked several questions and she was great help.
Its good for now .
The service is great. The fee was a little high this time.
Very polite people
This place is trash! If the girl with all the tattoos is in there just leave. Shes no help!
Horrible they kicked me out & THREATENED TO CALL THE POLICE
Very rude on the phone
Nothing
Horrible Service They do not speak Spanish and those who attend you make it lousyπ‘π‘π‘
Meh