The staff at Ron’s was very polite and professional throughout the claim/estimate and repair process. They kept me informed both by phone and email the status of the repairs to my vehicle. Additionally, I was very happy with the repair and paint job on my truck, looks like new. Cannot tell there was never any damage.
Rons provided top notch service from start to finish! Communication with the office staff was prompt and the repairs were completed in a very timely manner. The quality of work was top notch; the car looks good as new! Bonus points for being able to leave the rental at the shop and pickup the repaired vehicle. One less hassle to worry about. I highly recommend Rons for your vehicle repair needs!
The customer service I got was great! The work was completed a day early and I was kept up to date with the progress all along the way! Very satisfied with the completed job! Would definitely recommend.
I brought a company vehicle here after it was hit in a parking lot. Tyler estimated the damages and was very fair and honest. I hope I won’t need anymore work done to my vehicle but if I do I’ll definitely give these guys a call.
This place is outstanding. They are all very respectful, professional and courteous. I bought my car to this placing thinking it might get totaled, after a car hit it. The two passenger doors were completely damaged and there was work under the car that needed work. Not only did these wonderful people saved my car, but it now drives better than it did before the accident. I very highly recommend this place to anyone that needs work. You will be very satisfied.
Ron’s automotive is who I used for my SUV repair when I was involved in a hit and run. They did an AMAZING job repairing the back of my truck. The repairs are smooth and flawless!! Communication was fabulous, text message updates regularly and a call informing me that my truck was finished EARLY!!I would absolutely use Ron’s again and have already bragged to friends and family about them if repairs are ever needed!!Thank you again to the wonderful team at Ron’s automotive!!!
Very professional and courteous shop. They were on top of everything from the start. I highly recommend them for any auto collision related matters!
I was rear-ended, and Rons took my vehicle in that day. The follow-up calls were nearly every other day, so I could stay up to date on the progress. Staff was very friendly, both in person and over the phone.I am still waiting on a part, which doesnt affect me driving my vehicle. But I have not been receiving updates on its delivery since I picked up my vehicle. I had to call twice, a week apart. The delay is, of course, not Rons fault... but it would be nice to get updates since it will be now 2 weeks after the original ETA I was provided (if it comes next week)..
Fantastic customer service, excellent job on painting and repair work and was done on time. Very trustworthy!!!
They repaired a pretty nasty cracked windshield and body work. They got it done quickly and even called me about the inspection sticker they had to remove! They were able to salvage part of it and put it on the new window. Above and beyond in my opinion.
Great work. Good communication. Fast !
They have repaired 3 of my Kias. Great service. Does what is required. Friendly
Rons ACC was great, Tyler keep me inform by text every day on the status of the repairs to my truck. My truck was finished on time and looks great. I have & would recommend Rons Automotive Collision Center. to anyone that needs auto body repair.
Excellent customer service and the friendly greetings and all around repair and the updates. Thank you and blessings to you.
My vehicle was damaged after collusion with a deer. Ron’s automotive replaced the necessary parts inside and out, and the paint matches perfectly.
Highly recommended! They did a Super job and Great customer service!
I wont take my car anywhere else best service great staff!!!
Loved their communication skills; they kept me updated every step of the way & my car looks like nothing happened after my accident❤️
Great job and terrific customer service
Fast! Provided weekly updates. Patiently answered all my questions. Gave me the use of a loaner car while mine was being repaired. They stand behind their work.
I highly recommend Rons Automotive! Ive recieved both interior and exterior work from them and was very pleased. There prices are fair and the work gets done quickly. Many thanks!
What a great company to deal with! From the initial set up to completion, I was kept up to date on the progress of the job and it turned out beautiful!!! I would recommend to anyone “you can feel safe knowing they are going to do a great job taking care of your vehicle”!
I was thoroughly impressed with my repairs through Ron’s! They made my car look almost new again! Insurance covered 90% of the repairs, but I had an additional issue that was from last year and I had looked into getting it fixed at other places and ultimately decided not to because it was too expensive, however when I took my car to Rons for these repairs I was asked if I wanted them to do it and they gave me a substantially cheaper price and now my car looks almost brand new! I am so happy with the customer service and the repairs they did :)
Excellent communication regarding repair quote, timely repair, excellent repair. In addition the waiting area is exceptionally clean and neat. Polite and professional personnel.
Ron’s was the garage Progressive used to handle my claim when in a accident. They took about a week to repair my rear bumper. After I took it home and noticed the bumper was sagging in the middle (was not like this before the accident) and the gasket was still damaged i called them back. Keith looked at it and said it needed to be re-fit and the gasket was torn.A few days later they got the repair done and the vehicle looks as good as it did before.
Had a lady side swipe my car destroying my drivers side mirror. Took my car to Rons through insurance to have it replaced. All the guys were super friendly and easy to talk to.They were able to get a new mirror in & paint it to match my car in only a few days. When it was ready I was able to come in at a time convenient to my work schedule & they had it done in less then 10 minutes!Awesome customer service, fast & convenient. Would highly recommend & repeat service with them when needed.Thank you guys!!!
They did a great job on my car. They were friendly and good to work with. I would highly recommend them.
This shop is super honest and they did a phenomenal job repairing my fiesta that I demolished a mailbox with. Surprised us with matching parts (was expecting mia match colors due to money) and they pulled through doing above and beyond. Super happy and thankful for their service. Tyler was the gentleman that helped us and he is awesome!! Definitely talk to him. (I didn’t hve insurance.. had to pay out of pocket.. so they work with you & do a great job)
They do amazing work! Very friendly staff. Kept us informed throughout the entire 3 week repair process.
They do excellent work. I take my vehicles no where else!
Ron’s is top notch! I was hit by a deer back in June and it was my first time needing body work on my car but Ron’s made it such a pleasant experience from start to finish. Before I even brought my car in, I called the shop several times with questions about the insurance process, etc & spoke with Steve who was so patient & helpful. I also spoke with Keith who made sure to call me with updates, as they handled every last detail with my insurance company & made it so incredibly easy for me. I just picked up my car this evening & it looks brand new - I couldn’t be more pleased with their work & thoroughness. Quality work done by a quality crew. I will definitely recommend them to anyone needing auto bodywork in the future. Thank you, Ron’s!
Very professional always kept up to date. They made a bad situation with an accident alot more tolerable. Highly recommend
Great place with honest people that do great work and fast!
I cannot speak highly enough of Rons Automotive Collision Center. They were my insurance companys go-to repair facility and since I knew they were local, I went with them. From the moment the tow truck dropped my car off after the accident to the day I picked it up, they were there for me every step of the way. The accident and all of the hurdles following contributed to an extremely stressful time in my life. Rons eased any worries about my vehicle. They called me with updates and were great with communicating their timeline. My car was actually finished a couple days before their target date and when I went to pick it up, it was sitting pretty in their lot and I almost didnt recognize it! It looked better than it did before the accident and they even vacuumed and washed it too. The work was high quality, and all of their repairs came with a lifetime warranty. I felt so well taken care of and their customer service is excellent! I highly recommend this repair shop if youre looking for a stress-free experience with people who show that they care. They go above and beyond!
This company does not do repairs as promised. They give contracts and never fulfill them. I highly recommend avoiding giving them any business.
Rons automotive team is outstanding. One of the easiest and friendliest customer service experiences I’ve ever had. Tyler and team have always taken care of me when I’m in a “jam.” Even lending me a car temporarily while mine was being repaired. They pride themselves on great customer service and honest family owned operations. My whole family goes to them for all auto needs now. I Highly recommend their services! Thank you!
If you’re looking for an honest mechanic, come to Ron’s!! I have never in my life met such a fantastic team of people running a shop. Shout out to Keith for being so helpful and professional.
They did a great job with my Truck finished a day early Keith was great to deal with he kept me informed though the whole repair process
Second time using Rons. Both times they went above and beyond to do a good job. I have 10 year old car and paint matches well car clean and all were friendly and professional. Very pleased
They are amazing!! Dw, Scott and Dean are just awesome!!!!! Getting a new ride is stressful but Rons picked the perfect truck for me!! Thanks guys
The service was exceptional and they were extremely nice and informative through the complete process. My vehicle looked brand new when the work was completed and I could not be more happy!! I would recommend Rons Automotive to any of my family or friends!!
If I could give it zero stars, I would. I took my car here about a year ago to get a fender bender repaired. $600 later it was fixed and looked good. Currently, the paint on my bumper (which was “repaired”) is cracking, bubbling, peeling, etc. It looks terrible. I was excited when the paperwork was pulled and they offered a lifetime warranty for peeling paint. My car has been to their collision center three times in the past two weeks. It took three visits for them to tell me that they cannot honor this warranty because the paint underneath was defective. Why would you offer this warranty if it cannot be honored? Why wasn’t this stated before the job was done? All I can say is I’m highly disappointed. I try my best to support local businesses but most of them have terrible service. I’m sure I could get a higher quality paint job at Maaco, or at least better service. Thanks Ron’s, I will not be a returning customer and I sure would never recommend anyone to go there.
Extremely pleased with the service and repairs to my car. Superb customer service and repair job. I would recommend you Not go anywhere else, because they cant be beat !!!! And just want to say, contrary to other post, I had valuable articles in my car and they were still there when I picked up the car.
I had my minor body work done to my Yukon and have zero complaints. The entire staff was professional and courteous. I spent a lot of time researching a local body shop and it was well worth it. I’d hate to say I’ll definitely be back as that would imply I need body work done however in the unfortunate event it should happen again, I won’t hesitate. Thank you Tyler and team!
I had a very positive experience with Ron’s automotive my car was in it accident in the evening, the next day they quickly did an estimate and obtained parts, it was fixed within a week, looks perfect again. I have Allstate Insurance and Ron’s is a authorized Repair shop, This minimized the delay that would’ve occurred if all state had to send out a separate estimator
So, I have to agree with the other service reviews and say that this business has absolutely stupendous customer service. Very attentive, very kind people, which is great. But this is not a doctors office, and the quality of work matters far more then the customer service, and the quality of work is non existent. I brought my car here after my car spun out in the rain. We had it taken there were told to pay the deductible and we did immediately and the work was done fairly fast.... well after a week after this work was done the car starts to have more issues, related to the reason we came in the first place. Upon calling them to inform them of this they denied any involvement and backed away from it as much as possible telling us we needed a Whole New Engine and we would have to pay out of pocket (even though they already charged thousands for the work done) Obviously this was wildly inaccurate and had it taken somewhere else that luckily was able to have it properly handled through insurance.If your having a bad day and want to talk to someone stop in and say hi. Bc thats about all theyre good for.
Awesome all the way around. When I picked up my car they had done a much needed cleaning on the inside and out!
Absolutely wonderful service here. We had a deer landing on my car hood. Rons automotive did an outstanding job fixing are car..I highly recommend Rons automotive to everyone.
Rons is great. Everyone there is honest, fair, easy to deal with and the work they do is outstanding. I highly recommend this place to anyone who is need of automotive repairs.
We have had numerous cars repaired at Rons. Each vehicle had body work done that matched non damaged areas, and the mechanical work was all completed correctly.They assisted in replacement vehicles during the repairs. We received regular updates, and repairs were completed as scheduled. We have recommended people here and all have left satisfied.
Two sundays ago my van hit a deer. I thought my vehicle was going to be totaled.The guys at Rons did an amazing job.I Will tell my friends if they get into an accident GO TO RONS Automotive Collision.Thank You phillip hyland
I have used both this location and the one in Manchester, Md and have nothing but good things to say about their service. I have consistently had excellent work done for lower costs than anywhere else. Their estimates are sometimes on the conservative side, but the work has consistently been at, or more often below the estimated costs. In addition, turn around has always been prompt.
Very professional and friendly staff. They went above and beyond expectations.
Rons has fixed many of my familys vehicles. They have always done excellent work, and have taken care of us in a prompt and efficient manner. Highly recommended.
Rons goes the extra mile to help. They do great work and make a difficult time easier.
Top notch service. Very happy and they even helped return my rental car.
They did an amazing job on my suv. Staff was friendly and knowledgeable. Wouldn’t take my car to any other place.
Such a great place. The owner really went above and beyond to help us.
GREAT BUSINESS TO DEAL WITH. KEPT ME AND MY WIFE INFORMED THROUGHOUT THE REPAIR PROCESS. GREAT WORK AND VERY FRIENDLY EMPLOYEES
Work looks amazing. Fixed my car quick and hassle free
I have been using this car care for quite some time. Everytime I go there, I am blown away by the service!!!! The help and communication that they have with my insurance is top notch!! Keep up the great work!
Very professional and competent staff, excellent quality of work done in a timely fashion. Highly recommend this shop.
Customer service was fine, but quality of work is unacceptable. Dont have time to put my vehicle back into the shop, so I will deal with it. Paint/body work is complete junk. Was told they would replace some molding as well, which was never touched. I knew I shouldnt have dealt with Rons as I have had previous experience at his dealership. Surely wont be recommending or taking any of my other vehicles to this shop. Look elsewhere if you care about your vehicle!
Very happy,they did a great job.they let me know what was going on.they also finished when they said they would.
Had some work done there about a year and half ago and the staff was very nice and the body work was excellent !
Best bodyshop in town. Kind courteous, great staff. Highly recommend.
I was given an estimate of both cost and the time it would take to fix, and Ron’s stayed within both parameters. Very friendly staff also!
Great service I wouldn’t take any of my vehicles anywhere else to be repaired!
Had our truck repaired at Rons. The staff is friendly and professional. They do an excellent job in a very timely manner.
Fantastic Service - wouldnt take my car anywhere else!
Service was tremendous, staff was friendly and the quality of work performed was second to no one.
After my car was hit on my parking lot at work, only a few months after purchasing, I was worried she would never be the same. I took her to Rons, and never been happier. The employees that work there, all of them from the ones in the office to the onces working on the cars, they are friendly, professional amd genuine. Car was fixed 2 days sooner then expected and looked like nothing ever happened. Wouldnt be able to tell other then the fact of how well they cleaned it. Will go back again and will tell others.
He was so nice and did great work. I will definitely go back!
I had my bumper repaired from a rear end collison. Service was great. I get home and go in my center console and notice it has been dug through. My Tom Tom GPS and Ipod along with the chords were missing. I never take them out of my car and they were buried in the bottom of the console. I call the shop up to speak to the manager and he was not helpful at all. No i should not have left those items in there. But he even said the car was always on their lot locked. Someone stole my Ipod and GPS and they will not fess up to it! Never using them again. He even admitted to me they take the change from peoples cars! I strongly urge you to use a different shop. If you do use them, completely empty your car out of anything or it will be taken!
We purchased a truck 2 years ago and have had nothing but trouble with it. It has been taken back several times regarding a flashing airbag light that has been on since the day after we purchased the vehicle. They wanted us to pay to get it fixed! We have had transmission, drive shaft, more flashing lights, wheels locked up. Just told again today that it is a piece of junk ( by yet a different mechanic) and I still am making payments on it! I would not recommend this dealership to buy a used car.
These guys do excellent work
AWESOME PLACE. DID GREAT WORK
Awful experience here. ended up paying to get my car towed to a different shop and it was completely worth it to not have to worry about Rons touching my car. if you are filing a claim against Gieco and want to take it here ...DONT. there was damage to my car that the shop expert and Geico adjuster was saying wasnt from the accident. after another shops opinion and a complaint filed, it was reversed without question. they both either tremendously suck at their job, or they were working together to make a quick buck off a younger guy. the damage was evident and i even had before and after pictures of the accident with time stamps which wasnt even enough for the SUPERVISOR for Gieco. Very upset with lack of knowledge and customer support. i reccomend noone to ever go here and watch out for Gieco if you have too...
Fast service and work right with insurance. Havent had any issues.
Extremely helpful and pleasant. A pleasure to work with.
Great job handling the insurance process for insurance claim
Did an excellent job.
Easy going, hard working and trustworthy
Wouldnt trust my cars to any other body shop.
Great friendly service!
Great work and speedy service
Trustworthy, reliable, great work.
Best in the business!