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Hot Tub Outlet LLC
5930 N Hix Rd, Westland, MI 48185, United States
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Hot Tub Outlet LLC

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Pe
Review №1

I had a difficult time finding a company to move a hot tub from the former owners home to my home. The kind lady who gave my family the hot tub suggested this company. They did a great job, were kind and definitely knew what they were doing. They also had the best price. Thanks again for the awesome service guys! I will definitely be contacting them for any of my needs in the future.

Co
Review №2

Amazing place! I recently bought my hot tub here and I am so glad I did not go with anyone else. There customer service is incredible. Ed, Dawn and the whole crew are phenomenal!!

Sc
Review №3

Great service, and very knowledgeable. Ordered ours today, cant wait.

Je
Review №4

The staff here are great people! They were very nice and know their hot tub stuff!

Ca
Review №5

Best hot tub repair people around the metro Detroit area

Ma
Review №6

Was looking for a circulation pump for my spa, our of 10 stores they were the only ones that had it in stock. They where very friendly and helpful, will go back again. Ps love the dog and his accident to funny thanks again for the great service.

Ke
Review №7

I had to wait a long time which I knew from the outset. Whole staff is amazing. Got delivered yesterday. Delivery guys are professional and will take great care of your investment. They put the tub in place even on a deck with several steps and two tiers. Sitting in it right now. I don’t ever want to get out.

Er
Review №8

Ed, Dawn and Brandon are the best! Love our new Hydropool hot tub.

Da
Review №9

Absolutely Love this place!!! We had a hot tub that was in need of service. Brandan came out and was extremely knowledgeable. We ended up buying a newer hot tub. Dawn was so nice and helpful with the financing. We have had several follow up phone calls from Dawn, checking and making sure we are enjoying our new tub. I highly recommend this family owned business.

Ki
Review №10

Great staff, knowledgeable, friendly and eager to help. Delivery tram was great.

To
Review №11

We never buy large purchases on the drop of a dime,but after talking to Dawn and her mom about hot tub we were sold. Never pressured nor rushed to buy. After getting our hot tub installed and running, I only have one word...AWESOME!! We also purchased hydro therapy salts,they work wonders.This is definitely a first class ran family business. Shout out to Nephew for getting our Hot tub to us in a timely fashion and answering all of our questions.

Ju
Review №12

Very happy!Brandon and his crew came out this morning and removed our old hot tub and installed our new tub. He and the gentlemen that assisted him were very professional, kind and knowledgeable. We have been so excited to receive our new Hot tub, and it is better than we could have asked for. everything was explained and set up was so easy with Brandons instructions. I very much appreciate all the help, patience and answers. Thank you for being so kind, this is definitely the place to go to purchase your hot tub. I look forward to relaxing in our new spa tonight! Thanks again! Judi and Dany Beaupre

Ke
Review №13

Just brought a Regency RC500e gas fire place from them. They were very friendly, honest easy to work with. It looks great in our basement, and keeps us warm and cozy. The remote start is an added bonus.

Ja
Review №14

Highly recommended! Ed and dawn are very knowledgeable and so kind. The hydropool is something you cant even imagine. Do yourself a favor and go see them. Your body and mind will appreciate it.

Ki
Review №15

HIGHLY RECOMMEND! WAS LOOKING ON LINE AT HYDRO POOLS AND IMMEDIATELY ED CALLED US! TALKED TO HIM FOR ABOUT 30 MINUTES, HE ANSWERED EVERY QUESTION WE HAD AND WAS EXTREMELY KNOWLEDGEABLE ABOUT THE PRODUCT! HE LITERALLY SOLD US WITHOUT EVEN LOOKING AT A PRODUCT! WHEN WE WENT TO THE STORE, EVEN MORE IMPRESSED! AND WE WERE SOLD! UNFORTUNATELY BECAUSE OF THE PANADEMIC, PRODUCTION WAS DELAYED WHICH WAS COMPLETELY UNDERSTANDABLE. THEY CONTINUE TO CONTACT US FREQUENTLY AND KEEP US UPDATED! WHEN WE RECEIVED THE HYDROPOOL IT EXCEEDED OUR EXPECTATIONS! I HATE CALLING IT A HOT TUB OR JACUZZI BECAUSE IT IS SO MUCH MORE THAN THAT! IT IS LIFE CHANGING!!! DAWN, ED AND THE INSTALLATION TEAM ARE OUTSTANDING!

An
Review №16

I ONLY use Hot Tub Outlet for any of our spa needs, questions, service. Ed, the owner, and his son Brandon are the absolute best. They dont mind me or my sister calling with crazy dumb questions and are always there for us. This is one of those small local businesses that you want to support and make sure they are ALWAYS around. Love these guys!

Sh
Review №17

Very professional and easy to talk to. Always prompt with any service needs and staff are over the top! Hot tubs are High quality for the cost and beautiful! Wouldn’t go anywhere else !

Ry
Review №18

If you are looking for a deal, or just need some help on Hot Tub ownership...this is the place. They have a great range of Tubs here, and really know how to maintain them! They make it about the people and the experience. Well done!!!

Br
Review №19

Great business run by a great guy! Always willing to help and knows his stuff. Highly recommend!

Ch
Review №20

Highly recommend this family owned business. Excellent and reliable service to go along with the best prices in town.

Re
Review №21

Great family owned and operated business that always keep their customers satisfaction a priority.

Ri
Review №22

I called today with a few technical questions about my hot tub, and a Tracy answered. She was extremely nice. As we were talking her husband had just returned. She put him on the phone and he was extremely knowledgeable. All questions answered and he told me a few things I had been doing wrong that I was never told by the place I bought years ago. I will be trading in my hot tub with them, probably later this year.

Ma
Review №23

We went up there yesterday, and they were awesome answered all my questions because we knew nothing about hot tubs. And of course purchased our first one from there. Great service!!

Jo
Review №24

Very good service doesn’t forget the customer after the sale !! Found to be the best prices in town !! Highly recommend!!

St
Review №25

Prompt, reliable and dedicated team who works hard to give you the best deal, fair service and support.

li
Review №26

Friendly staff great service awesome products highly recommend this business

Bo
Review №27

Got my hot tub there. Great people who know what they are talking about. Awesome service

Jo
Review №28

Excellent customer service with knowledge to back it up.

Da
Review №29

Ed gets it and values you as a customer. He tries to give you the best service and values both yours and his integrity. You wont be sorry.

Te
Review №30

Only place I would ever buy a hot-tub or spa...Great Service and reasonable pricing..

Lo
Review №31

Thanks to the Hot Tub Outlet team for installing our hot tub - reliable and flexible!

ke
Review №32

Great people and fun

Ke
Review №33

I would highly recommend them to anyone for sales or repair!!

Wo
Review №34

Great sales, great delivery, great puppy

Information
20 Photos
34 Comments
4.9 Rating
  • Address:5930 N Hix Rd, Westland, MI 48185, United States
  • Site:https://myhottuboutlet.com/
  • Phone:+1 734-304-0640
Categories
  • Hot tub store
  • Fireplace store
  • Hot tub repair service
Working hours
  • Monday:Closed
  • Tuesday:11am–6pm
  • Wednesday:11am–6pm
  • Thursday:11am–6pm
  • Friday:11am–6pm
  • Saturday:11am–6pm
  • Sunday:10am–3pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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