The wife and I take both of our cars to Erics for all our auto needs. Truly the best around. They get the job done on time and at a great price. Very professional. All the employees are friendly and the manager Jenn is top notch with customer service and answering any questions you may have!
Jen and Michael were very friendly and informative, and apologetic when it was taking longer than expected to get to my vehicle. Would definitely recommend family and friends to go there!
I recommended this place to a friend from a past experience but was immediately let down with the result of his repairs. They broke peices of his vehicle and then charged him for it, on top of that, the original quote they gave him was what he ended up paying for half the job done and parts to replace what they broke!!! No thanks you Erics, well go somewhere else!!
Every time I have brought my vehicle in, they’ve been extremely helpful and polite. They do excellent work. There are no surprises. They let you know everything that’s going on and what they’ll do to fix it. I am always pleased with the services provided to me. I would recommend to all my friends! Thank you Eric’s Auto for always keeping my vehicle running safely!
Went to Eric’s Auto to get my brakes looked at and i can honestly say i don’t think i would ever take my car anywhere else. They looked over everything from the passed people that were just using me to get money out of me. Eric’s corrected and told me everything i needed done. I’m so thankful for this shop and it’s honesty thank you so much it was a pleasure and jennifer the lady up front was just amazing thank you for your help thank you!!!
Appreciate your help. Our roads are not the best. Especially with metal objects that cause the replacement of tire which cant be plugged or patched.
Super friendly, very professional, and they work fast! Reasonably priced for the job they did too! We will be back, and we absolutely reccomend their services.
I wasnt at Erics my daughter was getting brakes and a water pump but she was very satisfied
Really nice people great prices excellent work
Very unprofessional I had to call them to find out what was going on with my car
What an amazing experience! Took my car in, because it wouldnt start, but when they checked it out, and it did. They were very honest and didnt try to sell us anything we didnt need. The service was very respectful and professional. I would definitely recommend this place to anyone.
Excellent service. Much more affordable than the dealer’s. Highest recommendations.
This place is great the prices are good and everyone there was super friendly the mechanic explained everything to me so I could understand it I took my sons truck in for a front end alignment saying he was buying new tires soon so instead of just doing the work and charging my son they explain that it would have to be done again after the new tires are put on so they did not charge me for that visit and told me that I was welcome to come back after the new tires were put on thank you very much Erics Auto Service and Jennifer the receptionist in the office
We have always had them service our cars ! Friendly and knowledgeable . Honest and trustworthy stopped in to day tire had low pressure filled my tire with a smile ! If yu are looking for a great car repair Erics Auto Services Center in Westland is the place to go
Jennifer was great to work with. She not only was a pretty face to look at but was a knowledgeable lady. JR repaired my truck and I am now back safe on the road. These mechanics are great!!!
Friendly, fair, trustworthy! Totally satisfied and pleased.
Proffesional, affordable, and honest. Im so happy I found them!
Good honest service!!
I think its the best one to go to. Pros at what they do and they wont let you down!! Very pleased.
Friendly service, reasonable prices
These guys have really quick turnaround on quality work. They are middle of the pack price-wise, but very fair unlike the other guys locally who price based on what the book estimates. Definitely recommend!
Was great. Quick and friendly service. Honest and fair prices too.
Excellent office support. Jennifer is great with detailed explainations of what is actually happening to your vehicle, what work is suggested to be done and why it is needed.The guys in the shop are respectful and thorough everytime I take my car in.Thank you Eric for running an honest auto repair shop I can rely on.
Excellent as always
The mechanic there is very knowledgeable and is responsible priced very helpful!!
Thank you for doing such a good job on my car today. Great service and friendly people, they made my wait enjoyable. I will definitely be coming back to you for my car repair.
Excellent service, jr and Jen went above and beyond giving me a ride to work, would recommend to anyone needing auto repairs
I work on my own stuff.To find a shop I trust is nothing short of a miracle and I trust these guys 100%
Great honest service!
EXTREMELY rude and says i cant give a quote on a part over the phone??? First sign of running away from a mechanic! Hard to find a trustworthy mechanic. Perfect example w these guys...smh
Could have charged more since my estimate from another shop was much higher. Work done quickly, great attention to detail. Will return to Erics first when more work is needed!
Good Honest Competent Mechanics...They Use Book Prices And Always Inform Me Of Other Issues Without Any Games..Fixing My Vehicles For Years Whenever Im Stumped Or I Dont Have Time To Do It Myself..American Owned And Operated..
Honest place. They have been there for a long time.
Left my truck for a few weeks here to just get it back like how it was when It got there. They didn’t even get the diagnosing right and had me buy an expensive part, basically paid 400 bucks not including the part to keep my truck in storage here, would avoid going here
Place is a joke go to auto zone for your diagnostic test first dont pay them 65 to do the same thing auto zone will do for free
The repair was completed as promised & the cost was fair.
They fixed my Tahoe after no one else could. Ill be using them from now on.
Jennifer is soo nice
I wont take my vehicle anywhere else. Jr. takes good care for my cars.
Good service and honest