Bobs Garage did an amazing job replacing the evaporator core on my car. I appreciate the thoroughness of the technicians, friendliness of staff and being informed every step of the time consuming process. They are my new go to place for car servicing and repair.
Great communication before, during, and after my service! I REALLY appreciated the logical and pragmatic inspection, diagnosis, and recommendations. I really appreciated that they seemed to remember the age of my vehicle when completing their inspection and tailored the recommendations to match the condition it is in - only recommending the things that are really necessary. Great experience with an Auto Mechanic, which is rare!
This is the best garage in the area. They are honest and fair and today that says so much. Give them a try and l know that you will be as pleased as l and.
Every time I have called Bobs Garage they get me right in. Find out the problem call me and get it done Im just at ease. Knowing that it is a place near me that does awesome work. And I dont have to leave out of my area where I live cause its hard trying to find a ride and stuff. They are all so very nice and welcoming even through this Covid situation they are doing things correct staying safe. Would most def recommend them to anyone.
Repairs were done well at a fair price with competent staff. Only complaint was the time it took but they were clearly slammed witg customers. I plan to use them for future work
Bill is great. He is a good as chocolate cake
Horrible customer..service.lady at frontcounter was rude and disrespectful...im guessing she is the owners wife or something...she was dismissive and RUDE..GO ANYWHERE ELSE....COULDNT PAY ME TO DO BUSINESS THERE!!!!
Absolutely the worse dont even waste your time or money here. Price gouging at its finest. Very unprofessional too!
This is a long review but worth your timeOur Mazda 3 would discharge its battery completely over 2-3 days sitting in the garage. Weve had it looked at repeatedly, including three trips to the dealership. The dealers final answer - leave it on a trickle charger - has been our solution for the past two years.Last week, we left it at Bobs for an oil change and it discharged in their parking lot. They kept it, did research, and narrowed the problem to an $1100 computer component that wouldnt sleep, which they could order and install. We agreed, happy to have a real fix even at a significant cost.Without prompting from us, their technicians researched further and thought the bluetooth module might be at fault. He disconnected that module and left it over the weekend. The car stayed charged.Bobs called and offered to just disconnect the feature we dont use anyway, saving us an $1100 repair.You dont find diligence, competence, and common sense like that everywhere, just sayin
Great garage. Only place I take my cars.
Great shop! Saying this garage has A LOT of experience is an understatement. Real people with fair prices and enough knowledge NOT to charge you for something you don’t NEED. Tommy was more than polite every time I called and Billy took care of me like family. 10/10 would recommend any service this garage provides. BRAVO!
The best mechanics in town!
Honest mechanics. A bit pricy for oil changes and the basics, but I trust only them for the big repair work.
Bob’s is the best. Have always provided quality work at fair prices. And they communicate well!
Convenient; affordable; reliable
Finally A Trustworthy Shop!From the first time I called until my Jeep was finished I had nothing but a wonderful and professional experience Tommy always answered the phone every time I called, he was a pleasure to talk to and was very patient with me. The price for my repairs were very reasonable and the time it took to fix my Jeep was just what I expected. Very good communication and they went out of their way to work with my warranty company. I would highly recommend this business to any of my friends or family members. Thank you, I will be back the next time I need service.
I was told by a car dealer I needed new brakes, only 10 % left. Took it to Bobs they told me I didnt need them yet, still at 40%. They are honest, call if problems, and charge is in line with others.
Quick help with a flat tire, very nice folks
My family has been taking our cars to Bobs for several years now and its because they are so honest and give you a good account of the what the repairs will cost and even if it is worth you fixing the car or consider selling it. We just had our 2008 Turbo charged Mazda CX7 with 114,000 miles on it in there and they advised us that we have several serious issues with the car that would cost at least $3,000 and possibly more. They actually told us that the car may be just not be worth fixing, but of course it was up to us. I checked the cars value using CarFax.com, typing in the VIN number, used fair condition and our zip code. Carfax said it had a value of $1,760 for trade-in value and $3,080 for sale by private party. We decided to sell it to a local dealer for $1,500 as is and felt good about it rather than spend $3,000 or possibly more for repairs. I am thankful to Bobs for their honesty and helpfulness.
Every interaction I have had with the employees at Bob’s Garage has been fantastic! These guys are very knowledgeable and no have known how to repair every issue I have brought to them! They are very respectful in explaining what’s wrong with the car and why they think it should be repaired and I feel they are very honest and fair in both their recommendations and the price for the work. Highly recommend!
Got new spark plugs installed in my 2009 car with 108,000 miles. They were almost half the cost of the dealership, and use the best possible plugs. When you walk in you can tell that this is a top flight place. The shop is clean and orderly. Watching the mechanics as they work you know these guys are professional. Had an 8:00 appointment, and I waited for my car in the waiting room, which was nice. I was out of there before 9:30This is the second time I have brought my car here but will be back as needed.
We recently moved to the area and needed to find a local shop. Standards are high because our previous repair shop was stellar. Bob’s did not disappoint, it is by far the best find in Westfield. Bill gave a detailed and succinct explanation of what was found. He also provided an estimate that was right on, when it came time to pay the bill, that’s what I paid. They found all of the issues with my vehicle and made recommendations accordingly. Bill even took the time to discuss options with me, that’s rare customer service. For your next auto repair head over to Bob’s.
Havent been there recently.
From my initial phone call to driving my car off the lot, the service at Bob’s Garage was seamless. They got back to me with an estimate in less than half a day, and they repaired my clutch within the day. Excellent communication from the front desk and the service tech, and reasonable cost. This is my new garage - highly recommended.
Our family has been taking our vehicles to BOBs GARAGE for many years. They have always been accommodating and are exceptionally knowledgeable in diagnosing problems. On my recent visit, I picked up my car at closing time and noticed my tire light was on. I called the garage and was told to immediately come back for a re-look - and this was after hours. As it turned out, I was riding on a flat tire!? and didnt know it.The problem was quickly repaired. Any other place would have had me come back the next day - and by that time, I could have done real damage to my tire and rim. If you take care of your car, your car will take care of you and BOBs GARAGE will take care of both.
Very professional and reasonable.
My family has been going to Bob’s Garage for a long time. They’re trustworthy and do a great job. I needed my brakes and rotors replaced, and now I have no issues with my car vibrating when I try to slow down or stop. I dropped my car off the night before, and they completed everything the next day. I will always take my vehicle there for repairs. Everyone is really nice and I’m all about supporting local businesses! You guys rock!
I gave you guys 5 stars so it didnt hurt your rating. But driving by you seem to be the only ones with your flag not at half mast. We just lost a beautiful police officer. Dont be the only ones not mourning with the rest of us. 👮🏽♀️💙🇺🇲🕯️🙏 #BreannLeath
Great place to take any vehicle. They dont try to get you to buy anything not necessary. Great people!
Best mechanics around. Dont waste your time and money going somewhere else because they will charge you the same or more than Bill to keep your car for two weeks and still not fix what was wrong. Bill always treats us right and makes sure to take care in letting me know what he did and how my car is doing.
Excellent communication, customer service is awesome, they are honest and true to their word. Price is very reasonable. They dont diagnose then jack a rate like others. Very impressed and my truck has been here a few times and the previous owner sent it here so at this point Im leaving a review.... this place is awesome A+
I have been going to Bobs Garage for many years along with my children and grandchildren. Bobs is family owned and operated and provide the best service ever. They are honest, trustworthy, dependable, very friendly and have an emaculate facility. I have saved so much money over the years because of their expert advice of what needs to be done and what does not, with my older and very dependable car. They are always right on! Thank you Bob and Bill! The best!!
My truck was done in a matter of 2 days and it was done right. It has driven great since I have gotten her back.Highly recommend this company in Westfield Indiana.
Got charged for a 4-Wheel alignment on a vehicle with a solid rear axle. There is nothing to adjust on the rear. I will not be returning. Service was quick however and the price was decent.After a call from the manager, it was said to be a computer entry error. This has been corrected.
Great people, solid work. We take all three of our vehicles to Bobs and have been going there for years. Check it out ...
Great service and honest pricing. Saved me hundreds over the local dealership giving me a price for unnecessary services quoted.
They were friendly, did the job right, finished quickly, and charged a very reasonable price. Highly recommend!
This is where we take all our company vehicles for service. The knowledgable staff does a great job folks. Worth searching this place out. Its one of those hidden gem places...honest work at a fair price. Weve trusted them with our fleet of over 20 vehicles for years.
Bobs Garage went above my expectations in a very expensive car repair and maintenance problem my newer Cadillac was having. Youve won my trust and will recommend your business to everyone. Thank you so much
I had a very pleasant experience this morning. I took my daughters car to Bobs for some rear brake noise.It turned out to be a dust cover plate that had come loose creating the noise. That mechanic, James was very thorough, knowledgeable and pleasant. Also the real nice and helpful lady at the desk, Im so sorry I never got her name. Oh, and there was no charge for a wonderful job well done. Im an old guy, been around the block a few times and this is the best shop Ive ever had the pleasure of doing business with.Ill definitely recommend this shop to friends and family. Thank you so much very much!!!!!
This was our first time using Bobs Garage. We had taken my wifes truck in for a routine Oil Change to our local Chevy Dealership and after being serviced my Truck had a warning light come on for the Safety Restraint System. Apparently one of the impact sensors had gone bad and needed replacement and they quoted my about $550 for the service. Being a little more than upset that the part had miraculously gone bad under their care and supervision, I decided to seek out other mechanics in the area and was referred to Bobs Garage via a Next Door post.So I called in, explained my situation and even some research I had done on my own which made it seem like this was a part I might actually be able to replace by myself. They took the time to listen and made some recommendations based on what I was telling them and frankly, it was just nice to have someone not try to talk over my head but rather, explain in detail what they would do, how much they charge and why they suggest I have it done by a professional. Ultimately I ended up bringing the truck in and they took care of me for even LESS than they had initially quoted which was half of what the Dealership was going to charge me for the same work! I call that a big win and well DEFINITELY be coming back the next time we have any issues with either of our vehicles.Thank you guys again!
Always have a great experience. They are very helpful. We have been going here for years. Fair prices and knowledgeable employees. Wouldnt think twice about sending friends and family to this great family run local business.
While I was back home in Indiana for a family funeral, my teenage nephew backed into my car. One side of the bumper was loose, and the wheel shield was rubbing against my tire. I still had 20 hours to drive to get back home and was worried that my tire would be damaged. Even though they were short-handed at the time, the owner stopped what he was doing to check out my car. In just a few minutes, he had the car tweaked well enough for me to safely get back home. He had no idea that Id just come from a funeral, yet he was still kind enough to help me . . . and then refused to take any payment! Ive told all my family about the great customer service, and I would highly recommend Bobs Garage.
Awesome, friendly, shoot it to ya straight staff! Very fair prices! We are so happy to have found Bobs! We trust them and having a mechanic you can trust is a huge relief.
So glad I have a dependable, honest group to take my Fiat 500 to for service! They are upfront and totally honest with their evaluations and doesnt pressure you to do work recommended. They let me do it on my timing. Excellent work!
This is an exceptional place to have your vehicle worked on. You get great service and an understanding of what happened to your car and what needs to do be done to fix it and your left with no surprises. I love Bob and Bill, they are truly genuine people that are honest and loyal to their clientele. I feel comfortable when I know Bobs Garage is working on my vehicle, and thats hard to come by, now a days.
If youre looking for a trust worthy garage I recommend these folks. As long as I live within 200 miles Im taking my cars to Bobs. I know theyre going to tell me what I should do, what I have to do, and charge me fairly for whatever I decide to actually do from there.
The best repair/maintenance shop I have ever been to! Time and time again, they find ways to fix issues with my Civic without replacing parts, and even told me not to replace something I asked to replace! Instead of making a few hundred off of me, they bent a piece back in place. EXCEPTIONAL and HONEST place of business.
Always professional and prompt service.
Bobs is a great family owned business. Bob and his son Bill will treat you well and fairly. I have gone to Bobs to have my entire oil pump changed on my 98 Camry, a flat tire repaired, and multiple oil changes. I know his prices are fair because my dad is a mechanic in Massachusetts. I go to Bobs even though I pass several other Mechanics on my way there (fifteen minutes away).
Bobs is one of the only places I trust around Indy to do high quality, honest work. Its sometimes very frustrating trying to find a trustworthy garage these days--Ive dealt with my fair share of sketchy mechanics just looking to make your wallet a little (or a lot) lighter. Bobs has always treated us right and gone above and beyond on several occasions. They know their craft and will be up-front and honest with you. Bobs is 16 miles from my house--would I make that drive if it wasnt worth it?
These guys are incredible. Honest as the day is long! Work on all 4 of my cars. Trust them implicitly! Recent review from Brad was correct - they are not a car wash! I also dont bring my car to the car wash to be repaired :)
Bill and his team always take great care of us. Will be a customer for life.
Good service with reasonable prices and friendly folks
We have been taking vehicles to Bobs Garage for nearly 20 years, and never have been disappointed. They are always very fair on price, and recommending only repairs that are needed. Great new shop location in Westfield and staff is friendly and professional. Highly recommended!!
Very honest and capable employees! Reasonable repair cost and done the right way.
Great, helpful staff. Easy to work with.
I was quoted $900 for a fix that ended up only needing to be a $300 job. Bill was extremely unprofessional with me and I was accused of lying about when I would pick up my car. There was no part of my experience here that was pleasant and I would highly recommend anyone and everyone avoid doing business with these folks.
Obviously one can go anywhere to have ones oil changed. However, if you also have automotive mechanical repair questions and need it done right, this is where you want go. It is apparent that expertise, time and cost are just as important values to them as they are for me. Never felt like a number........
The best garage all around. Ask for Bill or Bob. LOVE THEM. professional, no con moves. Very fair. They make it right.
The very BEST, most HONEST shop in the area. They can work on anything...from the family car to the classics. I drive an extra 30 miles to use them. They will never sell you something you dont need. Ten stars!
Amazing service! This place has the best employees, and their work is second to none. I would recommend Bobs to anyone.
Great people, great service. This was my first experience with them, and now I will be taking all of my (and my familys) vehicles to them. An absolutely wonderful group.
Bobs is always helpful! We will continue to take all our vehicles there.
Did a great job and made sure they got it done for me by the end of the day.
These guys know their stuff. If youre looking for a repair shop, dont hesitate to call them. Great service, great price and honest, thank you!
Mr.Bkb runs a tight business and he is kn top of things..Awesome service
Bobs (aka Bills)They take care of my car, which allows my family to work and live.I give them respect cause they tell it like it is, what, if and how you need it done. Thank you.
Their prices are the same, actually higher. They are trust worthy and nice and all that but their prices are also higher. They are not cheap so I dont know why all these fools are writing great reviews.
Been going here for years. Great staff, great service!
Im from out of town, but my car broke down in Westfield and I had it towed to Bobs Garage. They were honest with me and said it wasnt worth putting the money into the car to have it fixed. That might be the first time when a mechanic was trying to convince me NOT to spend $1k at their shop. I dont live in theIndianapolis area, but for anyone who does, I would highly recommend Bobs Garage for their honesty and integrity.
I got my Honda Civic serviced with them and they seemed very knowledgeable and transparent of what my options were. I will give them my business now on!
Excellent service, fair price and honestIf you need repairs done I would encourage you to try BobsIve had several vehicles in for repair and I have always been treated fairly and the sevice was done correctly at or below the estimate
Family run business that is very welcoming, and trustworthy. Expect honest advise, and excellent, reliable service.
Great service and honest!
Excellent service. Very satisfied!
Bob has always been honest, almost to a fault, and inexpensive with quick service to get our cars back on the road. I wont take my vehicles anywhere else.
Always a honest job well done at the right price!
Great service and did exactly what they said they would do
Being a single mother I have been able to go to Bobs garage for just simple things like oil changes to my brakes sounding funny and everytime they have taken great care of me! Unlike most garages and even oil lube places they never tried to sell or charge me for things my suv didnt need I live 45 mins from them and I still wont go anywhere else!
Thorough, caring & explains well
Excellent service and honest work
I took a BMW that had brand new suspension. I wanted a alignment and to make sure all suspension parts were tight. Less than a week later a shock bolt fell out and I took to another shop only to find the alignment Bob charged me twice for was so out of spec it couldve ruined my tires. Will never go back.
Couldnt say enough positive things about these folks, my truck went to 2 other shops and a dealer (none of whom could diagnose my problem) The Dealer said they had to replace an EGR valve and fuel pump (both of these parts were replaced a month previous but since they werent OEM, they claimed they were bad and wanted $1100 to fix those things before they could diagnose the problem I asked them to check (transmission wouldnt shift out of 1st) Dropped the truck off with Bobs garage and they had it fixed the next morning for less than $300 and it had nothing to do with the EGR or fuel pump.Do yourself a favor and start with these guys before going anywhere else.
Excellent service
Hes a great mechanic. Is very through.
Good people good service
Knowledgeable and experienced. They get the job done right.
This is the best garage in Indiana. If you have a problem no one can fix, Bobs garage is your answer.
Always great service
Great local garage.
Bob and his staff are knowledgeable and have fixed problems on my cars that have left other mechanics stumped.
They know classic cars!
Super quick!
G good place
Very friendly and helpful
The best of the best, they make it right!!!
Got the job done. Prices seemed high and communication was poor.
Very professional
Quick