David Anderson was awesome. I had so many issues getting my insurance processed through another company while I was getting my business up and running. I called Lathrop Insurance and and David had everything done within a day. Customer service was amazing. I HIGHLY recommend this company. Shout to David.
We have been using Lathrop Insurance for all our companies needs for over ten years and we could not be happier. Every employee is personable, knowledgeable, and responsive. Recommend highly!
Ive been a customer of Lathrop Insurance since 1970, when I first started driving at age 16. I have stayed with Lathrop ever since then because of their great service and excellent rates. I also have my residence insured with Lathrop Insurance and this bundling provides me with an even greater greater value. I like the fact that they are an Independent insurance agent and can shop around for the best company and the best price for their customers.
We have been with Lathrop Insurance for many years now. I appreciate that they take the time to find the best plan and bundles for us so that we can save money and still be well covered. You always talk to a real and knowledgeable person when you phone them too! Five years ago, we had a dishwasher leak that resulted in a complete flooring redo and the care they took to evaluate the problem and cover all aspects of the repair was amazing. I would recommend them to anyone.
Lathrop Insurance has been outstanding in caring for my insurance needs for many years. They truly put the customer as their top priority. They take the time to listen to customers needs and match the insurance product to that need. They are responsive with super fast replies to emails and phone calls and their knowledge of the insurance industry is unsurpassed. I have great confidence that my insurance needs are being met with the right policies and backed up by a long established Westerly company. I also know they have my back in terms of insurance costs and finding the best policy at the least cost.
Lathrop was recommended by my mortgage provider when I bought my house. They were very easy to work with, explained anything I needed to know more about, answered all questions and quickly made any adjustments I requested. I am very happy with their service.
Lathrop Insurance has been a great partner for my family and my small business. I appreciate getting someone on the other end of the phone who knows my name and my history. It is a home-grown business with its own family roots, and these show in how responsive the agency is. They take the time to understand my specific needs and requests. On top of that they have the knowledge to suggest alternatives that can lower risk, save money or both.
Lathrop Insurance has been very helpful in advising me on the right coverage and selling a policy that met my needs. They have also been helpful in pointing me to regional builders and service providers to support my home building project. These folks are very experienced and understand the nuances of insuring properties in the RI coastal community.
Great office, great insurance company. Delightful to work with. Extremely knowledgeable!! Moved out of state and we miss them.
Joe Comforti & the whole team at Lathrop never disappoint. I use them for my personal home, auto & flood insurance and also recommend them to my clients. As a RI Real Estate agent in the beach house market, I meet a lot of people in need of insurance and Lathrop is the best!
Lathrop Insurance is a pleasure to work with. They have helped us with all our changing needs and are always very responsive, professional and easy to work with. I highly recommend John and his team.
Elena is an excellent agent. I would recommend her and your office to friends and family
Very good independent agency. John has always been the epitome of professionalism and class. Westerly has some great independent agencies. This is indeed one of them. I can highly recommend.
The Lathrop team is fantastic. Very easy to deal with and excellent with follow up service.
They are super accommodating. I live out of state and they make everything so ready for me.
Mary is extremely professional and so efficient. Always taking care of her customers! She has a fantastic attitude and always goes the extra mile!!
Always a pleasure to work with this insurance agency. They are very responsive, professional and pay attention to detail. I would highly recommend them for all of your insurance needs.
The folks at Lathrop have been very helpful since first engaging them for insurance on our beach house in 2011. I appreciate their promptness, and attention to detail.
Lathrop Ins.in Westerly has handled my car, homeowners and flood insurance for many years. While remaining professional, everyone there has displayed a friendly knowledge and helpfulness with the ability to fulfill my insurance needs. Claims are always handled promptly, and Joe Comforti always has answers to my insurance questions.Lathrop Insurance continues to be my insurance provider.Thank you to the staff at Lathrop Insurance.
Very knowledgeable about local insurance issues. They are very customer driven and always respond back by phone quickly
When I have had any type of insurance questions, I was always treated with respect and given the information in a professional manner. I am very happy with Lathrop Insurance Group.
I am beyond satisfied with the customer service i receive from Dan and his diligence. I highly recommend him to all of my clients.
Dan and his staff are great. My emails and my phone calls are always answered in prompt manner. Great company, great team!
All of above --great company -- real pros at their work
I have been very happy with Lathrop Insurance and have recommended them to others who have also been pleased. Excellent company, very quick to respond. Great to work with and I highly recommend them.
Very good customer service. Helpful, fast and friendly.Thank you for everything.
Lathrop is great. I had wind damage to my roof. Roofer worked with Lathrop to document what was necessary to file a claim. Claim was processed and helped pay for new roof.
Very responsive crew and always finding the best insurance options.
Timely follow up and great price. Quick turnaround from start to finish.
Always a pleasure and satisfied dealing with Lathrop. GO COACH ANDERSON !!!
Great customer service. Questions are answered timely and knowledgably.
We have been working with Dan and his team now for a few years and they have always been very responsive, fully engaged and looking to provide value wherever they can. They really have helped us through our growth every step of the way by being a terrific service provider.
We have been using Lathrop for years, Joe is the best!!
Very pleased with the service. I am a repeat customer.
Excellent customer service, very friendly staff, I highly recommend them for your insurance needs.
Excellent service, super friendly and exceptionally efficient.
Always willing to talk and explain and answer questions you have about a policy or invoice.
They apparently get us the best rates. When we had severe water damage, they helped us tremendously.
Lathrop Insurance always provided the best deal! We moved to another state and can no longer use their service.
I have dealt with Lathrop Insurance for many, many years. We have some complicated insurance needs. This company has always met or exceeded our expectations.
When calling I always get a person to talk with directly and the response time is extremely short.
Very quick service.
Lathrop Insurance has always been there me to address my needs and answer any questions I may have.
I like working with my agent Jack its great having a relationship with a real person in my community. I can reach out to him at anytime and get quick honest answers to all my questions. I find his advice and insight invaluable when making decisions on coverage. I really like the feeling of having a friend rather than a big cold corporation handle all my insurance needs!!
The best!
Professional, friendly, and helpful.
I have used Lathrop Insurance for all my insurance needs for over 40 years. They have always been very helpful and very quick to settle all claims. Over the years John and all his staff have helped keep the rates low and still provide me with the best coverage for my home, cars and motorcycles!
Everyone at Lathrop Insurance is professional and personable. You receive prompt, efficient and personable service with each interaction. I have know many of the Lathrop family members over the years and trust them with all my insurance needs.
I recently requested quotes from multiple insurance agencies in the area. Lathrop Insurances customer service was impeccable! Not only were they quick in responding to my inquiries, they took the time to answer my questions and explain processes I was unfamiliar with. They put the other agencies to shame and made my experience quick and pleasant. Highly recommend.
We have worked with Lathrop Insurance for over 25 years both personally and for our businesses as well and you will not find a more reputable and responsive firm out there! John, Debbie, David and Dan are all great!
I have been with Lathrop Insurance over 20 yrs. Excellent customer service.
Been around for a long time..