Delivery crew dropped off the new stove very professional and courteous.Plumber that came by was beyond great!! Hooked up stove and had to trouble shoot issue with no power. He found a loose wire corrected this and wife was extremely happy!!I dont remember his name but he should get a raise.
Great service. Placed the order over the phone after reviewing the website for in stock dryer. Delivery team was excellent. Will do all my appliance business with them!!
Went to the Wickford Appliance store in Westerly, RI. We we met by Emily after a minute or two. Emily is knowledgeable (she knew what a turbidity sensor is!), fun, personable. She knew everything there was to know about each one of the several dishwashers we we trying to decide between. The store was busy, but there is enough staff that no one was ignored. They have their own installation/repair people. Our new dishwasher will be delivered within the week! Highly recommend Wickford Appliance. And Emily!
Went to Wickford Appliance in Westerly to buy a new refrigerator after going to Home Depot and getting zero customer service. Jody came to help us almost immediately after walking in the door. We needed a specific size to fit our space and she was able to find one available immediately which we needed considering ours was not working properly. Will definitely go back to Wickford Appliance if I ever need a new appliance.
Very enjoyable experience. Truly appreciated the “no pressure” atmosphere. Grew up shopping at the Pawtucket location and was thrilled they came to Westerly. Manager Lee helped us and it went seamlessly.
Our salesman Mike Poulin could not have been better. Very knowledgeable and he listened to what we wanted before he showed us different models of fridges. Not pushy at all. Great prices too. Would highly recommend
Associate Mike was super helpful and professional! He took his time and helped us weigh out our options. It made shopping for appliances painless and easy!
Our sales professional Emily was absolutely the best. Very knowledgeable on all the different options and manufacturers. Followed up with everything right away. In fact we were able to do most of this over email and the phone. Not at all pushy. Explained all the bundle options to get the best pricing. A true sales professional. Best experience ever buying appliances. Thank you Emily for taking care of us during our kitchen remodel.
New review: Good delivery. But range is scratched. Probably happened in warehouse and no one noticed.Excellent people. Friendly and knowledgeable. So excited to get the new oven and microwave. Very happy with our purchase!
I ordered a GE refrigerator on line Monday evening. I received a call to confirm on Tuesday morning. I was told the unit would arrive on Friday.I received a call that it arrived on Thursday. The unit is installed and the personal were very polite and helpful. Thank you. Bud Walters
It was a week of extreme heat and humidity, I had just left Home Depot extremely disappointed because I went there for an air conditioner that their website claimed was in stock. It wasnt and customer service wasnt very concerned with my needs or helpful when I asked if they could check with another store for availability. I left angry and saw Wickford Appliance on my ride home. Figured I would give it a shot. I walked in and was immediately greeted and asked if I could use help. I said I needed an air conditioner and the lovely very personable saleswoman said yes and showed me what she had. Dont you know it was the exact model I had gone to Home Depot or and it was $50 cheaper! Within moments she had someone put it in my car and I was on my way. What a wonderful experience I had and I will highly recommend this place to everyone. Shop local! And support this business.
Mike was attentive, listened to our needs and desires and helped up choose appliances accordingly.He was helpful and knowledgeable.Very efficient. We will gladly shop at Wickford appliance with Mike for any and all of our appliance needs. Highly recommend!
The guys were great. Not only were they on time but early. The price was very good and they had in stock the fridge I wanted. They took out the old fridge and delivered the new in 15 minutes. They were respectful of me and the new fridge. Thank you.
Quality appliances and knowledgeable salesperson; thank you Mike! Excellent communication, reviewed details and ordered!
I can’t say enough good things about Wickford Appliance. I went in looking for a refrigerator after mine suddenly died! Gabrielle Martin was so nice and friendly and helped me right away. She came up with a few suggestions so I could get up and running again!! Thank you so much. I highly recommend shopping here for your appliances instead of the big box stores!!
Kristin was very helpful and knowledgeable about appliances. She was very patient and answered my numerous questions about the particular appliances that I was interested in. If she didn’t know the answer to my question, she looked it up. She informed me about rebates, warranties, etc. I felt very comfortable placing my order with Kristin!
Jody was very helpful with picking out appliances. All came in quickly and prices were good. Great delivery service.
What an extreme hassle free beginning to end experience. We own a cottage on the shore in Charleston RI. We knew we need a new electric range. We knew what we wanted. We called the Westerly location and spoke to salesman Michael Poulin. He listened to my wants and needs and located exactly what we needed. They had great inventory available and delivered within a few days. Pricing competitive with all the “ Big Box” stores. They called when they said they would- they delivered when they said they would- and they followed up after the delivery was made. BUSINESS AS IT SHOULD BE!!All ordering done from here in Connecticut hassle free with just a single phone call. I drove once ( 71 miles) just receive the range. Delivery crew was careful with the entire delivery and were in and out in a blink. Will surely call upon Wickfords again and again.
Good selection of appliances. Michael Poulin was a great salesman. He had knowledge of his products and listened to my wants and needs. He gave me choices to choose from. Got a great price too. Bought refrigerator, DW, stove, freezer and dryer. Highly recommend.
Wickford is extremely professional and responsive. I really feel like Im in good hands. (Note that at the moment, Ive only place an order and have not yet received delivery.)
Excellent customer service; very good selection of outdoor grills; a great buying experience.
Mike did a phenomenal job! Not only was the customer service great but he also made our buying experience very easy and extremely pleasant!
Very professional, helpful, knowledgeable and accommodating as we agonized over our decision on our new cooktop. We highly recommend. Gabrielle our sales person was great!
Jody was wonderful to work with! She was knowledgeable about the products and extremely helpful. I had a great experience and would definitely recommend Wickford appliance!
This is the second time we have purchased from Wickford Appliances. Everyone we encountered was very pleasant, helpful and cooperative. Would highly reccomend them to anyone who is planning to buy new appliances or gas grills.
Everyone was friendly. Prices were competitive and didn’t have to wait two months for delivery.
Great appliance store. Web site is easy to use and the team are very accommodating
Great personal customer service and a wide variety of options
Seamless ordering of all appliances over the phone. Covid safe, prompt and professional service. Thank you Kristen!
Emily was wonderful to work with. Very responsive and friendly.
Our experience purchasing our new washing machine was flawless. Every aspect from purchase, explanation of warranty to delivery was covered thoroughly by our salesman. The delivery gentlemen were very attentive with the machine to prevent it from being damaged. They arrived earlier than was expected, had a great sense of humor which tells me they enjoy their job. I highly recommend Wickford Appliance and plan to use them again for any future purchases.
Great experience! The salesperson, Mike, was very helpful. The price was great, it was actually lower than Home Depot or Lowes!Delivery went very well. The delivery men were very nice and professional. Overall great experience. Will be buying again in the future.
I had the best customer service experience with Emily of Westerly store. She gave me sound, quality and extremely informative advice for a complete kitchen appliance buy. She knows her stuff! The crew who brought my appliances were were prompt, polite and took great care in bringing them into my house. Not a scratch on anything! Will buy from them again.
Great, knowledgeable employees who took their time going through multiple options.
Best place I n westerly
Fast, friendly, and courteous service!!
Excellent help, options and pricing. Horrible delivery system!!
Friendly, knowledgeable,and reasonable.
Sales experience was very easy.
Kristen and all the staff are wonderful and very helpful!!
Professional sevice
I couldn’t be happier with my installation of my microwave that I purchased from Wickford ApplianceThe installer was professional, pleasant and knowledgeable. The install took only about 1/2 hourTook all safety measurements for Covid-19All I can say is that I’m extremely impressed and would definitely buy my appliances from Wicord appliance.
Great experience!
Great experience!We were on the hunt to replace a side by side washer dryer with a stackable set. A friend mentioned Wickford Appliance was now in Westerly... they were under new construction, but they never skipped a beat. Michael Poulin was our consultant and he really did a thorough job. He heard our concerns about the tight spacing requirements and went above and beyond to be sure the units purchased would fit within in our space. He also let us know about any rebates and even helped with all the paper work.Who would have thought doing laundry could be a happy experience. 🤷♀️When we have future appliance needs, we will be heading to Wickford Appliances. Thank you Michael!
Great experience! the sales people are friendly and knowledgeable the delivery came when they said, everything went very smooth
Great experience with Wickford Appliances
Prices competive.