Scam company sending notices under Synergetic LLC but dinging your credit report under debt recovery solutions for bills already paid by health insurance 7 years ago. Ill be filing a complaint with The consumer financial protection bureau next. Already disputed on credit report. Debt allegedly purchased from Cascade Capital LLC. Cascade Capital told me this was resolved after selling it to Phoenix (3rd company) Both companies assured me their records were updated showing this as an error and not a debt. They closed the account and removed from credit report its a good thing I have all this in writing) Cascade then created 3 new files with the same alleged debt (also documented) and sold those accounts to other companies. Ive been through this several times. Hospital & health insurance both verified this bill as paid in full by insurance in their records. How cascade got the bill, nobody knows. I submitted a bbb complaint several times and will submit another for cascade and every business trying to report this on my credit. Further, Ive never been contacted by this company personally. I just happened to get an alert stating my credit was dinged giving this business name/address. I went to BBB and this business/address are not listed on their site at all. As a result Ive certified a delivery of all documents pertaining to this debt to my states attorney general and will be sending certified mail to the Consumer Financial Protection Buearu on Monday when post office opens. I suggest if youre being contacted by a company stating your debt was sold to them by Cascade Capital LLC you do the same. Im now assuming, and a lawyer will find out, if all these companies are actually Cascade Capital LLC DBA other collection companies so they can still try to collect while avoiding collection practice laws. We will see, its been 6 years of this and I thought it was totally resolved the last time...guess they lied. This credit report ding is the last straw and Ill be consulting with lawyers next week. Since I cant resolve it on my own perhaps a court order will. I can verify this debt was paid by insurance in 2014...should be no problem doing so in court.

I had a bit of an issue with the reps not doing as they said they would do...email me receipt of payment. So I went above them and contacted the CEO Zach S, whom was very prompt with correspondence and got things taken care of quickly for me.He represents the company very well.

I read the reviews and was a bit intimidated to call. To my luck I was connected to friendly representative she was polite and helpful. She answered my questions and we resolved the debt which I did have. I received a debt paid confirmation email and a receipt. I forget her name but I have no complaints.

I received call from these people and the lady was beyond the rudest and most unprofessional person Ive ever spoken to! She said there is an outstanding balance of $1250 and how would you like to pay that today. When I attempted to ask what thats for she got upset and said a hospital bill for my son. I told her my son has Medicaid thats not possible but before I could finish that statement she screamed well since you know everything go check your credit report and figure it out than hung up. I was completely appalled at her behavior and if for some odd reason Medicaid did not pay that bill (which I doubt because I never received a bill for it) I wouldnt pay these disrespectful people a penny. Ill get a lawyer and pay him instead!! Beware!

Rude! The # called and I kept saying hello and no one said a word . It hung up. I called the # back and I had 2 rude individuals asking me very important info that I wouldnt provide to them because it was SS # as well a Birth date. They said I owed money and when as I going to pay . I never heard of them I never got a piece of mail that told me who they were or what it was regarding. I dont feel comfortable giving that type of info to people I dont have a clue are. they are just nasty people and based off of that I am not giving them any information. Send me a letter !

I would give them zero stars if I could. I noticed a hospital bill on my credit report. Totally unaware that the hospital never billed my insurance. I called this company to give them my insurance information so they can bill it. They refused to take down my insurance information, then told me I have to pay them IN CASH and refused to remove this from my credit report. I have insurance for a reason. I have also filed a complaint with the BBB and disputed this on my credit report.

Disgusting people. They do not know how to communicate. I called in this morning and I have to wait until they guy who picked up to stop laughing to then ask my question.

Horrible customer services I paid off 2 collection with these ass holes. I asked for confirmation that I paid them in full. Ms. Powers assured me it would be sent out. Two weeks later still nothing from them. I called again to day 2/5/18 I give Mr. Johnson my account information and then hung up. They suck I wouldn’t pay them a dime.

Ive contacted the BBB because this company have stated that they was going to send me a detailed letter on my debt once I called today they told me it was sent but I never received it then they said that they was sending an email with everything still no email Ill just call them tomorrow and let them know Im contacting the attorney generals office if I dont see any see these items these people are a scam this company and another company buy and sale your debt to each other see I know all my debt is about 9 years old and shouldnt be on my credit if you have a debt thats 7 years old its illegal for debt collection companies to put this on your credit report if anyone is dealing with this company contact your attorney generals office and file a complaint

They sent me a bill I owed 87.76, the original creditor was Verizon. I called them first thing this morning, the guy that answered, after I gave him my account number verified my last SS number for me. He also verified my address. I told him I received this letter and I don’t know what this is about. I have never received a bill from Verizon. He told me this was from 2013 and he can’t give me any information as the account was bought by them. I told him I can’t pay a bill without knowing what it’s for. I told him I will call Verizon and find out. I spent 2 1/2 hours with Verizon, being transferred from department to department. I finally reached the finance recovery department. The lady was able to look up this account and said there is a zero balance and they never sold this account to anyone. I told her what happened and told her Verizon needs to be aware that this company are scammers. I gave her names and phone numbers that were on the letter. I called this debt company back. Victoria answered and needed for me to confirm the last four digits of my social. I told her no I won’t and I’ll tell you why. She started yelling at me and said she can’t discuss this with me if I won’t verify my number. I was yelling at her too. I went to their website and told them I will be reporting them to the Attorney General and BBB. They have also been reported to Verizon. I told them to read their reviews. I did report them to the two mentioned. I sent them another email confirming what I did and told them I will report them to Equifax, Experian and TransUnion.

They keep calling for the person that had my phone # before me. Everytime I tell them I dont know that person and they claim to remove my number from the call list and than keep calling. I dont know that person, weve never met. Their calls are harrassing me and I have been getting them for 4 years now! I HATE THIS COMPANY THEY NEED TO LEAVE ME ALONE! Im a woman not a man for god sake.

I got the same damn letter saying that i owe verizon California $30.72. I called them and asked for the service address, they cannot even give me the service address, instead they give me a PO box that i never used. (I never had a PO box in my life) On top of all that, their customer service is horrible. People, please do NOT believe that letter that they sent out. It is 100% SCAM!!!!!! I will file compliant against them. If necessary, I will make some legal move on them!

A bunch of unprofessional JERKS. They lie, theyre extremely rude and nasty. Ive been waiting for so called papers in the mail for months and every time u call they say well send it out again. Theyre instructing me to call Verizon to dispute an error knowing they bought the debt from Verizon and they would not be able to do anything. They always say a manager will call you back and its another lie to get you off the phone. I dont understand how a company like this is still in business. I only gave one star bc its the lowest I could give. This company needs to be SHUT DOWN FOR GOOD!!!

To anyone getting letters & collection calls from these clowns make sure the send you the original validation of debt from wherever its from..And if its on your credit reports just simply dispute the debt...I know it sucks to have to deal with them but these steps could help..If they cant get original VOD then it will come off your credit reports..Dont be intimidated by these ass clowns..Medical debt is bought & sold many times keep your eye on your credit reports..I suggest getting Credit Karma...And also if they cant prove you owe it DONT PAY until they do!!..I hope this helped out

If I could give a negative zero I would!! Who the heck answers a call from a collection agency by just saying, “ HELLOOOOO Shady shady shady. I think these people are scammers. Don’t pay! I don’t even recognize the bill that they are trying to say I need to pay.

It was horrible Im dealer with them back and for. I have pay the debt, just to get them out my back, but now is almost a one year and them havent send the electric update to the credit Bureaus I have to do myself and send copy of the receipt so I can disputes this. I have speak to various manager and nothing have be done they are so lazy and insufficient that I needed to harassed them. They wouldnt do they job the they get pay for it. One manager, Sackarie Short promised me these would be take care off, but I doubt. Genius it yet take button, do your job, you get pay for.

DO NOT EVEN WASTE YOUR TIME CALLING! First time I called Brenda was very nice but I needed more information, so I called back. The lady that answered (I didnt even hear her name) I start to explain what I am trying to figure out and 2 seconds into speaking she throws me on hold and back into the call loop. Mr. Johnson then took the call. He could not tell me who they were attempting to collect for or a contact number as I have never even gotten the billed amounts on my credit report... the whole time he has no empathy or no care and is rude. These people need to learn that just cause something gets reported to them does not necessarily mean that person is poor white trash (which is how they treat them) Medical accounts are continuously billed incorrectly with all the insurance nightmares... if this ends up being a legitimate debt I will NOT pay it to this rude inconsiderate collector.

I too, while living out of the country and having my mail forwarded received this Notice of Collection fro a company called Debt Recovery Solutions LLCThe claim made that I owed $79.92 for a Verizon California Inc. . I knew something was strange as I have NEVER had an account with Verizon and have always paid my bills that were owed.. Strange too was the number of years they too in their scam to start sending these notices out ..I am filing a complaint against them .. Beware of this scam

Rude service. Cant help but to think how do they collect money being so Asinine..

Ive been working on fixing my credit and these scam artist noticed that and sent two bogus accounts to collections in my name. One for $148 and another for $248. I filed a dispute with transunion via credit karma and within 48 hours these two accounts were removed. It asked me to choose a reason for my dispute and I chose the option that saysThis record contains multiple inaccuracies. Please verify the accuracy of all data.I copied and pasted the results below. I hope this is helpful for those that are being scammed by these scumOct 12, 2017CompletedDEBT REC SOLReported on Jul 25, 2017Item ResultsResult: Deleted - TransUnion has deleted the account or record from your TransUnion credit report.Dispute ReasonAccuracy: This record contains multiple inaccuracies. Please verify the accuracy of all data.

REPORT THEM!!! I check my Credit Karma account monthly and come to find out my account was hit with a $350.00 balance from Debt Recovery for a verizon bill. I never used verizon in FL for my TV service. What are they talking about? PLEASE DO NOT BELIEVE THEM. I stated to the customer service rep that Im disputing the collection and they never provided me with the dispute documents. Ive been fighting with them for 2 years to get this off of my record and No result!

Terrible people terrible. They will keep adding new balances with them . Paid all my accounts with them and now they said i still owe a balance its my lifes mission to tear this company apart im going straight to the better business Bureau because i have all my calls recorded and paperwork documented they are crooks

They are a scam debt collector! They have listed a debt on my credit report that is not associated with me, nor can they even locate the account when I call them for more information. I have never recieved a notice or phone call about the money I supposedly owe. DO NOT GIVE THEM ANY MONEY!

They dont have a option for zero stars. If they did i would select it. I believed I was scammed in a most vulnerable time. A hospital bill popped up on my credit less then a week from my closing date. I called to get information the first person I talked to was extremely rude and borderline disrespectful. I asked for a supervisor she told me to hang up and call and get one myself. I did that and all he said was sorry about that and continue to try to get me to pay when all i needed was something saying where the debt was from. In frustration i stated i am due to close on my house in days and i needed that statement. He went as far to tell me it would be 3 weeks before I got it in the mail and the only thing i could do is settle and get a settlement letter. Feeling defeated and short on time i settled for 60% of the balance. I was then sent a reciept that did not state the hospital and was told the first day it would take 24 hours and the second day up to 48 hours. My lender asked for a letter of explanation and I called the hospital to get the dates. They said my bill had been covered by the coverage I had at the time and that I didnt owe that hospital anything. When i called them back with this information i was told that maybe its not from the hospital but from that doctor. I asked for that doctors name and number and was put on hold. The same person I paid the day before supervisor got on the phone. And after I exploded about paying them when i was told i owed nothing and how they still havent sent my settle in full letter then all of a sudden it was generated and sent within 30 minutes. On top of that i recieved a scam call from a officer with us treasury with a equally strong new york accent as DRS staff and just as unprofessional. My coworker rold me it happened to her so I was surprised and my only reply when he stated his name and where he was calling from was so yall scamming broke people now he immediately hung up. All I know is the next time they pop up i will be disputed to the very end.

This Debt Recovery Solutions, LLC is preventing my husband and I from getting our loan for our house! This came up on his credit report for a debt amount of $148 and was submitted to DRS in 2003. My husband was only 13 in 2003. So I called the company and the rep was so rude and demanding along with I could barley understand him with his thick middle eastern accent. I gave the account number and explained this must be a mistake because my husband knows the two items on his credit one being active/open in good standing and the second is considered charged off and debt isnt owed. This was not on his report in 2015 when he went to dealership for his car, but was now in 2017 yet it claimed the debt was from 2003 when he was 13. The guy attempted to say that was a mistake and the debt was submitted in 2013. I asked what company submitted this debt to them to be collected and was told that information isnt important and I shouldnt bother wasting my time trying to contact the original company or dispute the debt. He offered to take down my bank account info over phone and would process the payment right away. Im not that easy so I refused and kept asking questions. I requested I give just the last four of my husbands social and if they could check that matches to whats on their account. He demanded I give him the full social or he would not check for me. He refused to give me anything even the birthyear on the account they had. I asked to speak to a manager and was told he would transfer me only if I agreed to give him my bank info and permission to process the payment of $148. I told him have a nice day and I planned to investigate more before going ahead and paying. Which he replied back that the only way I would make them go away was to pay off the debt then he hung up. My lender saw on report the account under DRS was a Verizion account. Called them and the rep was amazing, she confirmed the account was sent in collections in 2003 and paid off in 2008. It was a account in my father in laws name which my husband and his father share the same exact name. Some companies fail to put the JR or 3rd causing confusion, but with a confirmation of social and birthday its cleared up. They agreed to mail me a paper with proof of the account being paid off and that it belonged to my father in law not my husband. Called DRS back explaining what Verizion told me and another rude man told me they were collecting a debt submitted in 2013 from Verizion and that it must have been luck of the draw my husband got the same account number my father in law paid off in 2008. Then before hanging up told me good luck disputing. I found out my father in law paid off this debt amount twice. Once in 2008 and a second time in 2013 while he was in hardship months after his wife died and was trying to get his mortgage payments lowered. So Im assuming the first payment in 2008 was collected and sent to Verizion then the second payment he made in 2013 DRS kept themselves because Verizion said they never received a second payment or denied one that attempted to be given to them. So apparently after getting paid in 2013 by my father in law they managed to find out his son had the same name so tried collecting on him. They made the mistake by placing original date 2003, then changed to 2013. I disputed with all three bureaus and they only provided the company name, debt owed, and husbands name. No social, birthday, address ect. So dispute was solved and DRS was to submit it be removed from his credit. This freaking fraud agency removed it, but then submitted to the bureaus after requesting to collect a debt for $148 that was submitted from Verizion in 2016! Are you kidding me?! We refuse to pay it resulting in will always show on his credit as paid off when it doesnt belong there at all. I disputed again and they wont respond to dispute at all causing this to go way past 45 days. And with this dispute we arent able to get the loan. This place is chancing my family be homeless due to a petty $148 they want to collect for themselves to pocket!

LLC Debt Recovery Solutions is the fourth collection agency harassing me about a bogus debt from Verizon. The other agencies dropped their claims when I submitted proof that Verizon Communications never credited a cell phone payment after I dropped my TV, Cable and home phone from their bundled package but kept the phone. Verizon cell phone billing credited my account but the bundled billing operation continued to double bill me for my cell phone. I have receipts clearly showing Verizons billing glitches caused this problem. Interesting to note that the other three agencies corrected their records & my credit reports after the BBB contacted them validating the debt was a Verizon bundling and billing error. Relieved this had finally been resolved until LLC Debt Recovery Solutions sniffed around the unpaid debt trash heap and started the entire process all over again. Im sending documentation again in hope they resolve it but after reading LLCs reviews I have serious doubts that they will. I will let you all know how this plays out.

Paid in 15 installments from my Bank of America bill pay and now they are claiming one check bounced. All checks sent through bill pay are certified bank checks that dont bounce.

This Agency has been calling my husbands cell phone and keeps asking for somebody by the name of Brian Fraas, or something like that. So politely i called back and asked to speak to somebody about having the phone number removed from their list. I asked a question and the dood on the line told me to calm down. So, now im gonna show them not calm. Dont ever call this cell phone number again! We shouldnt have to go to a damn website, and enter our phone number to have yall remove our phone number from your list, when you called the wrong damn number to begin with. End of story! Your reps are rude as hell!

Stupid company keeps sending me voicemails that dont make any sense. At the end they say if they have reached the wrong person and you want to unsubscribe from their list, go to their website. The kicker is the website doesnt exist. I get a new voicemail every month or so. I hate these guys.

Same here total run around no help!never lived in delaware, for a fios account! i am from new jersey!verizon is a fraudulent companyverizon makes you give info over and over again!filed dispute with experian and new jersey consumer affairsVerizon through there so called forum said i had to call FRONTIER SERVICES and REACH OUT to them! WHO THE HELL ARE THEY!Frontier does not handle accounts in Delaware, where fraud account is located for Verizon fios!I have a wife and children to vouch for me that i never lived in Delaware!HIRING A ATTORNEY IS THE ONLY WAY WITH THEM

My husband and I recieved a letter from DEBT RECOVERY SOULTIONS, LLC stating hat my husband owes a past due amount of $392.44 to US CELLULAR from 2005. My husband said there is no way that I can have this outstanding balance that has been sent to collection, because he has never had US CELLULAR account in his name. I proceed to call the DRS and talked to a JOHN DONNELL who claims that Matt owes this amount and it needs to be paid. The way this man was talking to me made me feel like it was not a ligit collection. If Matthew owes something from 10 years ago we will be more than happy to pay it so it does not get reported to credit agency. I just am taken back that noone has tried to contact Matthew about this outstanding debt. After calling DRS I was shocked how unprofessional DRS was. I wanted to make sure before paying the $392.44 that my husband really owed the amount claimed. I called US CELLULAR and spoke to a nice yound gentelman named Manny. I told him what all was going on and he asked what the collection agency name was & phone number to see if they used them for services. Manny was suprised to see that DRS was NOT on the list od collection agencys that USCC uses. HE looked my husband up in the system and told me Matthew is not in the system and did NOT owe ANYTHING to US CELLULAR.So thankful I called USCC before paying the FRAUD DRS collection agency! Im not sure what all I need to do to make sure this doesnt happen to any other innocent people trying to make a life for one another. I hope this FRAD/SCAM company can be brought down. I hope that there is no way this company can report this on Matthews Credit Report. We are still trying to get our credit scores up high enought for us to purchase our first home. Please look into this SCAM before they get anyone else!

Extremely rude.. wish i could share the phone conversation.

I have a new number for prank calls. Thanks you spammers.

You know its a scam when the first thing they ask for is your social security number. I hung up right away and did research on this company. Do not pay them anything.

EDIT: after sharing this review and disputing the errors, this company added 7 ADDITIONAL fraudulent accounts to my credit report! Thats A total of 9 derogatory accounts that I didnt open!---I called to find out why they are reporting accounts that I didnt open on my credit report. I was surprised by how unprofessional the guy was and really unhelpful.

LIARS! I was told I owe $820 to Verizon and I dont even have an account with them. How do I fix this and get it off my credit report?? Its not true!

Thanks for the reviews they keep calling me for $ 3000 that I checked out and dont owe who are these people?

Still waiting for a call back from Ms. Furman, She responded with paperwork for a collection on my SS#. Paperwork she sent proves it s not my collection has different SS#, guess they like keeping fraudulent info on my account . (keeps them in a job) finally opened a complaint with the Pennsylvania Office of Attorney General, they can handle it from here.

Same here. I proved the account was fraud but they took their time to report it to the bureaus to have it removed from my report after they sent me a letter that the account was closed

Never got anything in the mail they just want your money! An unknown debt caused me my credit score!!! They did not help at all

Very rude and disrespectful people got the same guy twice for my husbands account they have the worse customer service in history I wish I could give a dumbs down 👎🏽

SCAM!!! They put $686 collection on Verizon, I dont even have an account with them. How to close their business, they hurt our credit score.

These people are on my credit report and they dont tell for if or what I owe $160 for.

Says I owe them $472 from Verizon when I dont even recall having an account with them. Now its on my credit report. Kiss my ass, Debt Recovery Solutions. Youre not getting the money.

Apparently I owe over 500 dollars to them... so do I just pay it or what do I do?

I paid all my bills and they keep ruining my credit...

Worse people ever !!! they call them self a company !!!

Same thing as everyone else. They keep coming after me for 1,182 owed to Verizon. Ive never had an account with Verizon.

The worst.