Pacific Office has been great to work with! Garrett was very responsive and attentive to our needs and budget--we added an additional printer with essentially no increase to our monthly cost! Highly recommended.

DONT DO ITCan I give negative stars??If I could warn even just one company off from working with Pacific Office... Of all the business operations headaches we have, PacOffice is the biggest. Their pricing is more than DOUBLE that of other firms in the Salt Lake area. Do some research. Their contracts are highway robbery, and they are completely unwilling to work with you to maintain a working business relationship. As a customer, we have paid every single bill on time and in full. For over five years, and on three different leases. Cant wait to get out of our last one and be done with this company for good.

Working with Dave White and Pacific Office Automation has been a great experience. He made it an effortless process to switch from our old service provider and we couldnt be happier with our equipment and local service.

Horrible experience!! I signed up with Pacific office automation back in 2016. I Received a Lexmark copy printer XM 5163 which is worth about $17-$1800 new. I paid $288 a month for a five-year contract. My company closed in 2017 because we sold it. We kept paying on the lease through its deadline of September 2000. Five years of 288 a month is $17,288.The lease that POA signed us up with was with Cannon financial. For POA to get more money they chose not a buyout for one dollar but for us to have to ship the copier back. It requires us to pay 495 to cancel lease even though it was completed then the shipping fee of $1800. POA said they would help and they didn’t. So frustrating for a machine that is only worth $600 now at best I’m supposed to pay over 2195 to cancel and send back. Luke Krcmar said he would help but hasn’t. To make matters worse I have 2 more companies with the same situation. I would never use or advise this company unless they step up and help. I did this review a few months back and somehow they deleted it.POA you need to fix this issue.

I have been working with Denis Baryshnikov of Pacific Office Automation. He has been so great to work with. We have had a lot of changes happen in our company, with people and locations, and he has been extremely helpful in facilitating what we need. I would highly recommend them for your copier/printer needs.... and ask for Denis!!!

Luke and Anthony were real professional guys. They answered questions in a timely manner and gave me some really good prices. They can beat prices online!

This company and service is not even worth leaving a 1-star review. We have had nothing but issues with our copier with no end to a resolution. Our rep George has NEVER retuned any of our calls. I sent an email to the office manager to cancel our contract when it expires on 5/10/21. I sent the email on March 2, 2021, as of today I have not received a response back, email didnt come back as un-delivered, so I know she received it. No customer service, no follow up and follow through! I would never recommend this company due to their poor customer service and poor response. Maybe with me writing this review someone will actual respond back to me.

Denis has been a pleasure to work with. He is very efficient and very responsive. He also figured out the best route/options for us and what would save us the most money. Thanks so much Denis! You are awesome & super helpful!

After having an unpleasant experience with previous POA reps, it was a nice change to be able to work with Denis. He was willing to listen to our frustrations and take feedback about previous bad encounters that he wasnt even part of. Denis wanted to make things right and made sure that everything was taken care of and we were happy with the service we were receiving and the quality of our machine. I would recommend working Denis for your printer needs.

Great Company. The entire team is very helpful and friendly. Have utilized their services for over 10 years and never had one problem.

Denis is a pleasure to work with. He is careful about understanding our needs (even when I don’t understand what I need). He is responsive and thorough and works with a great team!

Our salesperson, Denis Baryshnikov was great to work with. He addressed all of our questions, negotiated fairly and got a deal done and equipment delivered in a timely fashion.

Only give one star cause I cant give ZERO.Dishonest crooks. Overpriced. Not worth the quote, take your business elsewhere! There are other servicers in the Salt Lake City area with less than half the cost per page. Do some research and avoid Pac Office like the plague.

My company is very happy with the service provided with Denis and Scott at Pacific Coast Automation. Thank you!

Luke and Anthony are great! Very friendly and wonderful to work with!

Nice staff. Very informative and helpful.

Denis is so fun to work with! Hes always there to help figure out any needs for our printers.

Denis helped us pick out a great Canon Copier His customer service is BEYOND AMAZING! He took care of all our concerns, signed us up and scheduled a perfect delivery. He came for the delivery to make sure everything went smoothly He has been great to help us learn how it works and make sure we are good to go! If you want excellent, kind, responsive service--Denis is your GUY

Ive been extremely pleased with the responsiveness, care, and attention Denis gives. Its hard to find vendors that are willing to work together for the common goal, but Denis is a rare find. He goes above and beyond to ensure that were happy and have all the questions answered. Thank you, Denis!

We love working with pacific office automation. Their customer service has been very helpful and our salesman, Dennis, has been great to work with. We lease/purchase multiple copiers and scanners from them.

Denis has been great to work with so far. He pays attention to our business needs and recommended a solution I wasnt even thinking of. We just made a great deal on a refurbished purchase. So far, so good!

It’s been great working with Denis! His rapid responses, patience, and on site training has made transitioning from Les Olson a piece of cake and we look forward to working with him more as our offices grow. Thanks for your help, Denis!

Dennis was very responsive to our immediate problem. He offered an excellent solution for our ongoing needs. Professional, helpful and great to work with. Thanks Dennis and Pacific Office Automation.

Installed some high level verkada cameras provided by this company. One of the best interfaces and quick setups I have used. And I have installed multiple camera brands. Thanks for the recommendation.

Quality equipment and Quality people! Our Account Rep Denis is the one!!! He knows how to get the job done! And the team that installs are quick and knowledgable! Denis has my business for years to come!

Great experience with Pacific Office Automation! They followed up with me and made sure that I knew everything about how to use my new machine. They helped get me out of a horrible lease with another company and made sure the return of the equipment was done correctly and on time. As an owner of a non-profit I have to say that out of all my vendors Pacific Office has been the most understanding of me, my business, and my needs. I would recommend them to anybody who wants great customer service!

Thank you Denis for getting us our new HP. Denis took time to come to the office and make sure everything worked perfectly, and made sure all of our questions were answered.

I have amended my review. Our business with POA started off VERY rocky but it has since gotten better. Now that the machine is up and running, things are going fairly smoothly. All of the issues have been worked out and overall we are currently satisfied with the machine and POAs service.

We recently leased a new Konica C454 through Pacific Office. Our sales rep Nick was great and worked incredibly hard to get our business. So far weve had great interactions with the service technicians as well. I would definitely recommend POA

Pacific Office Automation has absolutely changed office life! We are leasing the Konica Minolta bizhubc552 and it has increased office productivity and decreased office frustration significantly. Their representative was friendly and helpful. They monitor my toner needs and when one runs low it is mailed directly to the office so I am never out of toner. Any problems I have had with the machine (and they have been very few) were dealt with promptly and efficiently. Pacific Office Automation gives spectacular service that I would recommend to anyone!

We bought a machine from this company and our experience have been terrible. The NEW machine turns out to be used and has had problem after problem. The service is slow and the customer service has been horrible. They sent us a bill stating we had and overages that made zero sense and when we requested explanation we have only gotten the run around. I would highly recommend NOT using this company.

Great people, excellent service. They were able to do things other companies couldnt.

Friendly and knowledgeable reps and good quality office equipment

If i could rate them zero stars i would!!! This company is only about sells and not service or follow through. We have been a long time customer of POA for years and the service on our machines continues to decline. Also the last couple months have been an absolute disaster with the lease on one of our machines coming to an end. Fortunately we have another color machine in our office that does a bulk of the work load or we would of been out of business months ago.

We have had numerous issues with our printer from this company. We pay a fee every month for service and the technician told us to google the problem that we were having. Are you kidding me? What are we paying a fee for if we cant even get a tech out to us to assess the error that the printer is having???

Great place to get a copier for your office.

The best choice for copiers in town

I am very disappointed with the customer service that this business provides.

Just a horrible experience in getting a quote from them. Jeremy their sales rep did not know anything about the rental who, what and how much. They wait to get your agreement and then they hit you with stuff that was not disclosed like personal background check for the company. Idiots, do not work with them!!!

Great place to get a job

Pacific is jilling the competition