Don’t waste your time here. They will over charge you for parts. They always try to charge me double the price for parts. To top it off they are rude, very bad service. Every time I call Jose will up the price on parts. Don’t go there. There are many other places you can find that are honest!!
Great service and accurate inventory. They pull the part for you. Prices are not bad.
Horrible customer service very rude people
Customer service was fine, prices were pretty good
Nice friendly service. I will return many times
Friendly staff, had a part I couldnt find anywhere else. Its not picked over like some junkyards.
Just had the most delightful conversation with the gentleman from Western. Super helpful and really good at explaining what I needed to do to get myself organised with part. I have never shopped a wreckers before so was unfamiliar of what to even ask for. The gentleman was super helpful.
Terrible service, wouldn’t recommend coming here.
Very friendly and helpful
Cant get ahold of anybody here. Im suprised they are still in business.
Was referred by chicks to call here. Even though they didnt have the part I needed, the man who spoke with me on the phone was so helpful. He took the time to look in locations all across the Western US, gave me some suggestions on what to do, what other possibilities might work and who else to call. He was so kind, helpful and paintpt with me. Thanks Western for great service!
I called looking for the part I need. They actually didnt have it, but they referred me to another junkyard that did have the part. They saved me so much time looking for it! I will definitely be back as I found them to be incredibly helpful, even when I didnt go with their business.
They are the most amazing company!! My car was broken into and they had the exact window I needed, when I was turned away by a company that had no idea what they were doing or how to install; I brought it back and they installed it!! SO amazing. I will defiently be going back to them!
Needed a driveshaft for my Subaru Outback, but their part still needed to be pulled from a car. Jon Petersen was extremely helpful. He offered to have me leave my broken driveshaft there, while he pulled the new one and compared it to make sure it would work. He called me at work later and said it was a good match and in great condition. Very polite and knowledgeable, this place is a breath of fresh air and a one-stop shop.
I called wondering about how much they could give me for my Mitsubishi Lancer. They explained it was an older car than they usually buy but helped me and referred me to another great company. To me, thats good costumer service!
Very sweet, they didnt have what i needed but they looked for other places that did and gave me thier information.
I was very satisfied with my visit to western auto.john Peterson made sure I was taken care of and they were swift.thanx john.
Called. Person who answered was so hard to understand. I asked for a sliding door hinge and he asked me what year I wanted an engine for. Couldnt get the help I needed. All he said was try another wrecking yard called Labrams or something like that.
Very helpful when they take their time to go put hands on the part you need and call you back
Great customer service 👍
Derek Iam sorry you had a poor experience our number one priority is customer satisfaction. If you talk to me I would like to make it right. Thank you Jon
Jim was so fast to help me search and get my part and call me back and the tech even installed what I needed in less then 5 min Ill be coming back for sure!! Awesome guys!!
I didnt have any cars they were interested in, but their customer service was up beat, and very professional.
I called the young man was the best 😀Thank you
Great service very helpful place I come for jackson wyoming and that find the way to help with the parts I bought, jose was great thankyou I will recommend this place
No frills, accurate inventory, friendly staff. Need something? Go get it.
Terrible service wouldn’t recommend going here
Terrible service, Once they know you need a part they will raise the price on you. Avoid these guys. Very dishonest, businesses like this should be out of business. Terrible selling tactics. AVOID!!!!!
Great company, We like then very much!
Nice group of folks. The have a lot of options.
Had a great selection with a friendly and knowledgeable staff.
Saved me nearly $300 on replacing the seat belt in my 4 Runner! Great service!
Saved me a few hundred bucks, staff was friendly, would highly recommend. Will be returning
Save money on parts. They will pull it from the vehicle for you. I have gotten several parts from sandy metals over the years.
People were rude and signage is not very clear
I found the part I was looking for ... But customer service was definitely horrible
Great staff.
Awesome service!
Kind staff and a huge collection of vehicles.