If anyone has ever said anything negative about Hayes Prosthetics dont believe them. Hayes is one of the few offices that makes/modifies devices in-house. David fought tooth-and-nail for me to get my prosthetic fingers. Both were from two different companies, the paperwork must have been a nightmare! David was in constant contact with me through the entire process. He worked closely with the Connecticut VA system to get my devices. He is a hard-working and very nice person. Great to work with and works hard to get Veterans everything they need, no matter what.I now have use of my left hand that I didnt have before thanks to David and is team.