Called and made reservation and quickly got a call from Tim the manager. He explained everything and set up an a time for me to come in. Once there he was outstanding, explained everything and made my move so easy. Thank you for having great employees that really care !!

Tim, did a great job helping me out today! Thank you for being so nice !

Tim was very helpful and polite when we talked over the phone. He answered all of the questions I had and was very accommodating. If I am ever in need of a storage space again, I will certainly be going to this location.

The gentleman was very nice he explained everything and make sure we understood it, he even walked with us to our storage unit to show us how to Lock and unlock the door I would highly recommend public storage to friends and family

Tim was so kind and professional! He made the process easy! Would definitely recommend this place to friends and family.

Skip was friendly, knowledgeable, and helpful. The facility was clean, the storage space was clean and very reasonably priced. I am very happy with my experience.

Tim was extremely helpful and did an awesome job helping us get everything situated as we are moving back to Buffalo. Thank you so much!

And gentlemen working at public storage, I didnt get his name but he was so sweet and so helpful. He helped me load all the boxes I was purchasing into my car because my hands were so full. A mask is required no matter what, so put one on.

First of all, this Public Storage saved me a world of stress when I was making the move from Canada to the US in the middle of the pandemic. It was so simple to book my unit at the last minute, and I was delighted to find the space to be incredibly easy to access, spotless, and secure. Moreover, I recently had to move again on short notice and Tim was a lifesaver in helping me transition out of this storage unit. He was super kind and communicative, and I greatly appreciate him following up with me on the phone so quickly. What a lifesaver! Thank you, Tim!

Excellent service. Would highly recommend

Tim has been very helpful as I downsized from a larger unit to a smaller one. He is very patient and willing to go the extra mile. The property is well maintained by Tim and Skip. I also want to complement Gary who retired this summer - he was terrific and set a high level of professionalism for others to emulate. Public Storage is fortunate to have the knowledgeable and excellent staff that they do. I would highly recommend this Public Storage to anyone.

Close, convenient, climate controlled. Good price. Tim was very helpful with getting my unit set up and move in ready!6/12/21 EDIT after being there for 5 months, on the 6th month they increase rent by $16 a month. When I called about why the increase so soon, I was told that they increase on 6 months and 1 year. Then every year after that. I can see every year but twice in one year is a bit much. I definitely wont be keeping my stuff there.

I just rented a unit from the Public Storage at 1160 Southwestern Blvd.,West Seneca. Tim, the manager was superb in both his customer service skills and his knowledge to assist me while I did everything remotely. I was never under pressure and feel confident with my agreement going forward. Top marks to Public Storage and the quality of their personnel and their training. I have no hesitation in recommending Public Storage and their people.

Terrific employees and very secure storage! You can’t go wrong here!

Tim was such an amazing help! I was stuck at work and my boyfriend was helping figure out a mix up with my storage unit (my fault) and Tim offered to stay late to ensure that I got set up with a unit and got all my stuff moved in. He also called me the next day to ensure everything went smoothly and that I was all set. He told me numerous times if I ever need anything to reach out to him. Tim seriously is amazing.

Tim and Skip were extremely helpful with the details of renting storage space.

I absolutely love the storage facility it’s very clean and TIM,is one of the most professional people that I have ever made contact with and he’s absolutely Like a gate keeper of that facility it’s a place that I would recommend for anyone to use.

Nice company very helpful

This is a great self storage, the people inside are always so helpful. Tim is excellent at customer service, he was so professional and assisted me with my need today. It is very clean there and very secure. Would use them again in the future should the need arise.

The easiest part of my move was getting a storage unit at Public Storage on Southwestern BLVD in West Seneca. I did it all online renting and then moving out of storage. Tim then gave me a call the next day and he was so polite and nice. If i ever need storage again I will be using that location and will be sure to spread the word how great it was.

Tim was very helpful. I really enjoyed talking to him and doing business with him.

I really needed a space for a camper in a hurry and called the southwest location. Tim was very friendly suggested measuring it and stopping by next day. We stopped by saw a couple spots and said another was opening up where we hoped to park it. Today Tim was awesome told me everything and how it works. If I know anyone needing storage Tim is the man!!!

Tim is a gem, he was so helpful with all the information concerning the unit . So glad I chose public storage to put all my belongings . He is so friendly, and laughed at all my jokes . Good man at the desk . He didn’t have a problem with repeating the info so I understood it completely .

Tim was a great help and very serviceable. Helped make my move so much easier. Very professional! Highly recommended!

I highly recommend this facility. It is clean, well maintained, and the staff is extremely helpful and friendly.

My eperience was great tim was great and very helpful.

Felt like I was ice skating the whole time I was there. A little salt wouldnt break the bank. Or a pair of skates

Great experience! Always had access to our unit. Friendly staff, Tim was wonderful, helpful, and polite! If needed will use again

Thank you Tim, Great service and excellent support for transfer from a small unit to a larger one for my move. Great location and up to date.

I stopped by for some pricing and information. Tim was very helpful and knowledgeable about the rental units. He also went over security features and your policies regarding rentals.

Tim was very helpful with all of our storage needs.

I had very good experience with this location. Check in process was quick and easy and everything was explained to me in detail. The manager Tim is very nice and helpful

Tim did a great job helping me get a storage unit. Thanks!

I didnt actually get to use their services the person I was storing a car for decided he didnt want to store the car, the rate is relatively affordable if you book online. But I called them to cancel thinking I would had to pay the next months fee nope I just had to pay the administration fee and the $1.00 for this month. Service was good and canceled without a hassle.

Gary was absolutely amazing and helpful. Very professional and great customer service. He took us around to see the storage units and answered all of our questions. I have already advised my friends to use Public Storage if they are looking for storage units. Amazing service. Thank you for all that you do Gary! It was really great to meet you!!!!

Tim was polite and super accommodating. Easy to work with. Thank you for the excellent service!

Great Experience, The process of signing up and acquiring a unit was very efficient and easy. The price point for the unit was one of the best in the area, and very clean. The location is perfect, close to major routes like the 400 and rt 20. Gary was very helpful and kind. No concerns with security. The area is gated and has many cameras.

Tim was very helpful with assisting me in moving into my storage locker.

Tim was very helpful getting me all set up with my storage unit, great customer service. 10/10 would store again haha

Everyone who works here is amazing!!!

Tim helped me out thoroughly . Very good customer service

Tim signed me up for the monthly payment thru my credit card. No one had ever told me about this, so happy he did. Very nice man, thanks Tim.

Tim was great! We were in a bind with our previous storage unit and he was great with explaining things in detail and ensuring of proper care provided at this location.

Needed storage last minute and so exited to find a great space! Not only did Gary help explain all the details but he was patient and super helpful! Definitely superior customer service! Thank you so much!

Tim was a tremendous help, great service

Great facilities, fair pricing, attentive staff (shoutout to Gary for helping us out with some tools we forgot). If you need some storage in the Southtowns you can’t do much better!

First experience with storage units. Had to downsize from house to apartment..Public storage was great. Gary made process very easy. Units clean, access easy. Great experience. Highly recommend for any storage needs!!

I dealt with Gary who was awesome & made my experience a very good one & I appreciated him following up to make sure everything went well. Good location & competitive pricing for a nice storage unit.

This was my first time renting a storage facility and Gary could not have made it easier. He was great to work with, always pleasant and helpful. The facility was clean, well lit and I felt safe whenever I went to my unit. I would highly recommend this site to anyone.

Every time I stop by I am always greeted by Gary the manager by name. They also ask how you are and if they can do anything for you. I wanted to downsize my unit from a 10x20 to a 5X10 and I was able to do it same day hassle free with no additional charges or billing issues. Great place and secure!

The staff is very friendly and very helpful. Gary helped me in the check in process and was very thorough, helpful, and extremely kind. Felt like family. Id recommend this location if youre in search of storage. Id give it 6 stars if that were an option.

Gary that manages the facilities is a great guy. Very friendly, knowledgeable, and helpful. He keeps a very clean and well organized facility and will give a lending hand keeping a door open for you. Facilities is spotless and easy to get to. Highly recommend.

West Senecas Public storage is a Clean Well kept and impressive storage facility. I cant say enough good things about the manager whose name is Gary. He is one of the most professional, well spoken, helpful, and kindest businessmen I have ever met. The place is Lucky to have a guy like him running it and working directly with customers including Commercial Frieght delivery drivers like me.

Great place for a great price! Gary is a great guy and made it hassle free for us. We were able to get a storage unit right away. Highly recommend Public Storage!!

Tim was amazing help! Very professional and very nice

This is an extremely clean a d well managed facility. I have a unit here. And am over all pretty happy with this company and the location is ideal.Although I wish I had 24 hr access, due to my businesss venues and needing to unload later then 9pm, occasionally. And the key pad to enter is next to the road leaving the drive way entrance partially blocked. Me, driving a full size truck and traffic on Southwestern, it could be a dangerous combination.

The manager, Gary, at this facility is wonderful. He is extremely friendly and knowledgeable. He also made the entire process very easy. The unit we rented, and entire facility, is very clean and well maintained. We felt comfortable leaving our belongings in this facility and our feelings were spot on. This morning we received an email that the unit was left unlocked. When my husband put things in the unit this weekend, he didnt have the latch completely engaged. So the lock was on, but in reality it wasnt secured. Thankfully Gary cares as much about our property and noticed it wasnt latched. He immediately notified us so we could address it. Thanks again and I encourage anyone looking for a great place to store your items to contact Gary at Public Storage on Southwestern in West Seneca. Im happy we did!

Tim was very helpful

We are downsizing and never had a storage unit before. Gary was great. He was so patient with us to learn how their units work. Showed us around the property and how our things would be kept safe. I can’t thank him enough.

Excellent service. My property was safe and secure. Thank you !

Wonderful experience! Everything went by smoothly. Thank you so much Gary! You helped a ton.

Service was fast and friendly. Clean professional environment. Price was extremely reasonable for the unit size which was more than large enough to accommodate my need. Best price comparison that I found. Highly recommend and will do business with this company again. Thank you Gary and the public storage company.

Gary was wonderful and very helpful!!! Everything was very clean and organized and Gary took his time explaining how everything worked and items I could purchase to help make storing my things safely. Thank you Gary!!!

I was extremely satisfied with the services that were provided by Gary. He helped me get the perfect amount of space at the lowest prices and my 2 units were conveniently located next to each other. Gary was extremely helpful, and I would recommend this location for anyone who is looking for a storage unit that offers the best prices and services.

Tim did a phenomenal job! He’s the best, very helpful

I rented a space for our camper from this location. It was a relief knowing that we could leave it and know that it was secure and safe. Gary was also great to work with any time I had questions or concerns.

I was very pleased with the customer service. i received by Skip at public storage. He was very patient and kind. He showed me and my husband all my best option for a unit and even walked me all the way over to the unit. He took extra care of us and made us feel appreciated and valued as customers. Even before we were leaving he even came all the way from in the office to open the access gate for us to get let out and wish us a goodbye with a nice smile. Awesome... Just awesome customer service. i would highly recommend this location.

I found the facility is well kept, no debris or dented panels visible. The doors of the individual units work as they were designed to do with reasonable effort.The personnel(Gary& Skip) are knowledgeable of the whole process of renting space at this facility and pleasant and easy to talk with.

Very helpful staff. Garry was able to answer all of our questions and give us the information we needed. Reasonable pricing and plenty of space.

I recently moved from out of state and needed storage while setting up the house. I called and spoke with the manager, Gary, who had several size storage units available. Went over and in very short time all paperwork was completed with Gary’s assistance. Painless process.He even called several weeks later to check that everything was OK. Strongly recommend this storage facility.

Phenomenal customer service, super nice guys. Great value, great experience. Recommended!

I did some research to find the best prices around, along with something thats convenient for us. The prices were the lowest I found and the location is good too. The unit we are renting was extremely clean and dry when Gary opened the door for us (almost like nobody had ever been in there before). He called me a few days later to see if we had any problems or needed any help with anything. Would recommend!

Service was great. Gary contacted me and met with me at a time that was convenient for me. He showed me everything I needed to make the best decision for me. The facility seems safe and was clean. Would definitely recommend to anyone in need of storage space.

Tim was helpful to delivery to a storage unit.

Online check in was easy, followed up by a confirmation phone call and email. Andrew was great. Very professional, knowledgeable and explained everything in detail. When I arrived the next day with my daughter and a truckload of totes, Andrew spotted us and quick brought over a small flat bed to help make it easier. I also bought a lock and set up auto pay. Only a few day/trips into it, but very good customer experience so far.

All great single level units. No carrying your belongings upstairs or jammed into tiny elevators. Im satisfied with the service and knowledge that both Gary and Skip have. Autopay was easily set up.

Great customer service! Gary helped me without hesitation today. Highly recommended!

Gary was excellent. His service and professionalism made the process easy and enjoyable. His willingness to help answer questions and provide further assistance was above and beyond.

This facility is very well maintained, clean and secure. The manager, Gary, is professional, friendly and helpful, doing more thannecessary to make the experience as easy as possible. I recommend him and this storage facility very highly.

Tim was a great help!

The Manager Tim was very helpful resolving a payment issue !!!

Gary at public storage is the best manager going Ive been with him for the last 3 years and I have absolutely no problem

These guys go above and beyond! Gary and Skip are constantly asking how things are going and if they can do anything for me. I have a FedEx contract through my company called White Glove Delivery that require them to unload pallets and remove all packaging...which they sometimes try to get away with not doing. These guys make sure it gets done! Obviously not their responsibility, but they go out of their way to make sure I dont walk into a disaster which saves me time and energy of having to correct a problem when I have zero time to spend on a situation like this. If youre looking for great services at an unbelievable price, you wont be disappointed here!

Skip was excellent to deal with. Took the time to explain the various options, listened to what our needs were and connected us with the right storage option for us. Would highly recommend.

Great Experience!In the midst of moving and with little time to spare, I needed storage space. Gary was working that day and could not have been more helpful. Not only did he allow me to move between multiple locations (last minute we realized we would overflow the rental unit and needed larger apace), buthe worked late helping me get an additional unit! I usually dont write review . But have to say Gary is the reason why i will recommend Public Storage to anyone in needm. He is excellent!

I cant say enough good things about my experience with Gary at Public Storage in West Seneca. To find someone who is always cheerful when they are helping you out is a rare find in this day and age. Thank you Gary for all that you including picking up nails.

Very spacious quiet place. Customer service is excellent especially when they helped us out our first time renting a unit.! Gary was very helpful!

I wouldnt go anywhere else in the area for storage. The cleanliness, value and ease of access is just not found at other storage facilities. If that wasnt enough to convince you, Garys helpful, patient and professional manner certainly will. Well done all around.

Heres the deal. This facility is absolutely AWFUL. The DM Matt was incredibly rude and cold to me. HOWEVER I am rating them a five ONLY BECAUSE OF GARY. Gary, thank you for always being kind and helpful. You are appreciated, and you deserve better than what you get.

Skip is the greatest Rep. Knowledgeable, helpful friendly and yes, he really cares. Id only stay with pulic storage because of him!!! Prices after years of having to be a customer, are ridiculous. This man deserves a promotion and or a big raise!! God knows hes well worth it!!! Thank you Skip!!

Great place to rent a storage unit from! Gary is beyond helpful and provides great service. Thanks again

Gary was extremely helpful and knowledgeable. Very professional and helpful with selecting the correct unit and accessories

Gary was very helpful for finding the most affordable option for me and was very knowledgeable with my unit. The units are clean and just fit exactly what I had inside. I have absolutely no complaints!

The facilities were always well attended, well lit and secure. The staff were professional with a delightful personal touch of kindness. I always felt welcome and appricated! Definitely 5 star treatment at reasonable cost. I highly recommended Public Storage West Seneca NY

I have had the need for storage of personal property due to moving from a home to an apartment. I found Public Storage on Southwestern Blvd, in West Seneca, which is near my new apartment. The staff is friendly and helpful, and worked out a deal that was cheaper than what I had paid previously at another storage place ..and the one at Public Storage was larger in size. I have a 2017 Camaro that I do not want to drive in the winter time, and inquired about available storage for my car as well.I was provided a great deal on a parking garage for my car that was hard to beat and cheaper than other storage facilities in the area. Plus, the garage is 10’x25’ in size.I would recommend Public Storage for storage, be it for personal property or a vehicle.

They are very helpful. Any information I need they are able to answer quickly. Always great service and very nice people

Great staff, Andrew helped us out in a pinch. As a band on tour we needed a place to stash gear for a bit and he was real helpful and easy to work with. Also very accommodating. If youre looking for storage with great customer service, come here!

I highly recommend, dealing with Gary, at the west Seneca, facility, he portrays the utmost professionalism, and makes everything, so much more endurable, storing our belongings!

Staff is extremely friendly and helpful!

I experienced excellent service at this location. The manager, Gary, was very helpful!