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Atlantic Healthcare Products & Medical Supply
6782 Forest Hill Blvd, West Palm Beach, FL 33413, United States
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Atlantic Healthcare Products & Medical Supply

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Sh
Review №1

My mom and I came in to purchase a mobility scooter and Michelle provided the best customer service I have had in a very long time! I appreciated all the help and time she provided and she really helped to put both of us at ease! I would recommend Atlantic Health Products to everyone!

Ma
Review №2

All employees are so nice, having patience to explain everything and recommended you what or which one is more convenient. And the prices are good. Oh!! And they have employees spoken Spanish. Thank you so much Augustin

Da
Review №3

Rented a hospital bed from them for about 2 months. Everything was good. I would use them again if ever needed.

Ja
Review №4

Professionalism at its best! Michael was absolutely amazing a true professional with lots of knowledge! I would recommend anyone to go in an see him and I guarantee you won’t regret it! I am now a loyal customer! Thank you Michael for your help, I appreciated it very much!

He
Review №5

Agustin is always friendly and helpful whenever my daughter goes into the store to purchase my supplies. They always have the gloves we need and the store is always stocked.

Ja
Review №6

Service was excellent Mikal and Gus we very helpful.

An
Review №7

John was great very helpful this store has everything you need

Na
Review №8

What a wonderful stress free visit today. Extremely helpful!!! I highly recommend this business for all your healthcare needs.

sw
Review №9

Very disappointed. We had used this place to buy our Covid supplies, but will not be doing so again. We bought their KN95 masks $20 for 5 and found they were completely unmarked, no name, no FDA numbers, nothing. And the second time I wore it, the ear loop busted. They truly look like counterfeit goods.Meanwhile, we bought KN95 masks recommended by Newsweek, which ARE FDA approved, and you see all of the labels on it (KN95 mask on the left) and they fit much better and are less than half the price of what Atlantic Healthcare is passing off as a safety mask for Covid. The less expensive masks have not warped or broken on us, despite much use, and unlike the masks sold by Atlantic Healthcare, they do not look like they were knockoff goods sold at a flea market.

Vi
Review №10

Rocky, I dont know how to private message on maps. I believe the mans name was RobertExtremely rude man said weve never sold that here! Well I bought it here & they had it in different packaging & Ive never seen you here before. I went here for 4-yrs for supplies for my deceased mother.This place is OVERPRICED! Ill use Amazon in the future...cheaper & no rude clerk to deal with.

Wi
Review №11

CLEAN PREMISIS, SUPER COURTEOUS MICHELE, KNOWS HER INVENTORY, SPEAKS CLEARLY, EXTREMELY HELPFUL BILL N CANT BEAT MICHELE FOR CUSTOMER SERVICE, EXTREMELY CARING, TOP SHELF SERVICE also co workers gus and michael, supportive personell great staff.

st
Review №12

ALWAYS GREAT SERVICE FROM MICHELE.A TREMENDOUS PLACE TO GO

Su
Review №13

I needed compression socks and Michele helped me. She was great! She measured my legs and found the perfect size and 2 styles for me to pick from! I had a discount coming due to my reward points too. The Heck with drugs stores this place has a huge selection! I greatly recommend it!

Ka
Review №14

Atlantic Health is my medical supply store.They have the largest variety of products and therefore more to chose fromThe associates in the store are both knowledgeable and geared toward providing customer solutions. I know from years with my husband that they stand behind their products.I was very pleased with my visit yesterday and the service that Juan provided. He was very familiar with the product type I needed and both answered all of my questions and provided the solution I needed.My purchase this trip was not a large one but Juan gave me all of the time and attention I needed and he did so graciously,I will be back

Ya
Review №15

Agustín thank you very much!! he is excellent person, he help me a lot thank you and God Bless you!

He
Review №16

Wanted to send out a big thank you to Travis from Atlantic Healthcare Products. Travis arrived at the agreed time neatly dressed with his company’s logo shirt was very friendly and knowledgeable and was able to answer all our questions and give us useful advise. He got straight to work completed the job perfectly cleaned up the work area and made sure that we were happy with his work which we were. Additionally when making the initial contact at the Boynton store the staff were very helpful and knowledgeable. So all in all we could not be happier and would recommend Atlantic Healthcare products and Travis without reservation. HG

Mi
Review №17

Very helpful and courteous staff. I have been a client for 2 years and love to visit the store to buy my socks. I was served by a very nice young lady named Michele. She helped me and spent a lot of time with me.Everyone in that store is so very professional and polite. Nothing is too much trouble for these people. That is what I like when talking about sensitive medical issues. Thank you Michele.

Fe
Review №18

Great store

Jo
Review №19

Dustin, is an amazing employee of the company. He works and cares for his customers as though this was his business. I like this attitude. As he looked at the bathroom he heard what our needs were and made helpful suggestions for us to consider. He installed the grab bars, which are in solid. He sent a list of suggestions to the store manager, which will be helpful and invited us to speak to her.

Pa
Review №20

On Saturday morning at 10 am I patiently awaited for Atlantic Healthcare to Open....like clock work, Michelle and Michael were there to open the doors. The service provided by Michelle and Michael is absolutely top notch. Michelle is very hands on with sharing information about medical products available as well as her personal story of health and wellness. In 25 years of dealing with medical supply companies, I have to say, Atlantic Healthcare Medical Supply has set the bar extremely high for others in the medical supply business. I drive quite the distance to Atlantic Healthcare Medical Supply, however, its well worth it for their kindness, professionalism and amazing service.

Li
Review №21

I have broken foot and came in on crutches that were ill-fitted to me. Dustin made all of the necessary adjustments to the crutches and fitted me to a knee walker/scooter that I was able to rent. This store has everything you need and helpful friendly staff to take care of you!

Je
Review №22

I was looking for compression stockings. Juan was very helpful - he explained everything I needed to know and measured my leg for the correct fit. He also told me the reason I was experiencing much pain and discomfort at the bend of my knee with the current stockings I was wearing was because I pulled them too high, and he showed me the correct placement. He also went to the back of the store to find the stockings I needed in a shipment that had just arrived. My new stockings are very comfortable and I have no more pain at the knee!

Ju
Review №23

Mykal has superbly helped me in the past and yesterday was no exception! I called ahead to verify that the exact compression stockings were available. They were in stock and he said he’d put them aside for me. He greeted me by name when I arrived. I am very impressed with his product knowledge, hiss friendly and caring demeanor. It’s always a pleasure to shop at Atlantic Healthcare.

Al
Review №24

I always choose Atlantic Healthcare for my medical needs because they are well stocked and the people that work there are knowledgeable and friendly. Mike took care of my mother and I today he is the best!

Pa
Review №25

Spencer was great in helping me choose the right compression stockings. He answered my questions and explained the proper way to put them on. He is a credit to your company and hope you recognize his good customer service and knowledge of your products.

Li
Review №26

We have had outstanding service from Atlantic. Our service person is Dustin. He goes above and beyond in service and kindness. Anyone who has him is blessed to have a service person like him. We highly recommend him!

Bl
Review №27

We were helped by a very nice lady who knew what we needed, measured to be sure we had the right size, found the right style and color, took our payment and wished us a good day.

Dw
Review №28

Your Store In West Palm Beach Has Great Employees. Michele Help My Uncle With Some Wheelchair Issues, Which Took Some Time, She Is An Outstanding Customer Service Representative For Your Products, She Has A Great Attitude With Customers, Good Sense Of Humor, But She Earns 10 Stars For Assisting Customers Needs. I Also Spoke To Michael The Manager Of This Store And He Also Was Great With Customers. The Store Was Very Busy, And Everyone Was Taken Care Of Very Professionally. Great Staff!!!

B
Review №29

This was my first visit to this facility. And I have to say, it won’t be my last. My salesman was extremely kind and took the time to address my situation. Very polite very very nice man. I will definitely be returning as the need arises.

Ch
Review №30

Sold me a Resmed product intended for guys, no where on the package did it say universal, went back to the store they do not carry a womans one, they said they could order the xsmall piece i need, i told them i wanted the whole womans Airfit P10, they would not take back the wrong one they sold me!!!

Ma
Review №31

Having Travis here to set up equipment for my husband was fabulous. His help was invaluable. He eased my mind with his know-how and made us feel comfortable with the results.

V
Review №32

Alberto was professional, kind and considerate of my mothers needs.It is refreshing to work with nice people like them. Highly recommendedFive star service and helpful with elderly folk.Theresa made the whole experience very personal and enjoyable. Thank you.

Me
Review №33

I needed to buy compression stockings (ugh) but I went to this store and was pleasantly surprised by my helpful salesman, DAVID. He fitted me for the knee high hose and I finally found an article of clothing where I am a small! He instructed me on the proper way to put on and take of the stockings. I have to admit that my legs felt better today than they have in a long time.The store itself is well-stocked, organized nicely, and very clean. There are a number of sales people to assist customers and everyone who walked in received attention quickly. While I hope not to visit for many of the products, if I do need them, I know where to shop.

St
Review №34

I went there for the first time yesterday and Louis was very pleasant and I really appreciated his help!! I will definitely go back!!

Sa
Review №35

A wonderful place to do business. They really care about their customers.I highly recommend them for any of your medical needs.

Ba
Review №36

I always go to Atlantic Medical to get medical equipment. Today was no different. I needed a splint that included my thumb. Michele helped me right away. Got the splint and fitted it on my arm for me. I always get great service from this store.

Be
Review №37

Have always purchased my hosiery from this location. The clerks are always cheerful and very helpful. If they dont have the item in store, they will check other location(s) and call me when they have received the item. Very nice location!!!!

S.
Review №38

My sales person Juan knew what he was talking about. Very thorough & polite. Told me what came with my compression stockings & how to better keep them from sheering. Now I know what women go through with their panty hose sheering :-)

Er
Review №39

I went to this store as I had used it before. On this occasion I brought in a RX for compression socks. Richard took care of my purchase. Even though Richard was busy, he gave me fantastic service including actually showing me how to put the socks on and take them off. He also went over caring for them. And he told me about a brand promotion where I was able to get 4 pair for the price of 3. I am more than pleased with the product and my experience.

Ca
Review №40

Had my son over for a week and he needed new solid threaded tires for his manual wheelchair. Stephen helped us out at the service center, excellent customer service and great attention to meeting my sons needs!Tires had to be overnighted which cost extra, but the manufacturer only sent one tire! Stephen got the other tire overnighted and the next day my son had his new wheels, a wonderful birthday present and hell be going back to Ft. Meyers ready to roll.The manager at the West Palm Beach took great of us and refunded the overnight charge for the inconvenience. I highly recommend Atlantic Healthcare for their service, customer service and ability to get the right products, no matter what.Thank you, well be back when its time for new tires!

Jo
Review №41

We stopped by yesterday to buy outdoor wheels on my moms walker. Michelle our sales person greeted us instantly and took an extra step in helping her and listened to her needs and advised her how to use the walker properly and also suggested wheels on the back of the walker so it wouldnt show wear and tear on the walker caps. She was knowledgeable and professional and didnt try to sell her what she didnt need. When we left we were very satisfied.

Ju
Review №42

Very courteous and helpful when I called. First time to this place. Mykal greeted me when I entered store and assisted me right away. It was a fast and pleasant transaction.

Ge
Review №43

Mykal was very professional and helpful. Answered my questions. I have been going to the store for a long time and everyone there is great. Thank

Ro
Review №44

We recently had to purchase some support stockings for my wife and we chose Atlantic Healthcare as the medical supply store. We explained our requirements and Michelle not only helped us find the correct product as prescribed by our physician but she patiently demonstrated their use and answered all of our questions. She was extremely knowledgeable and patient. I have had less than ideal experiences with other medical supply stores in the area and was very pleased to find that Atlantic Healthcare in the Riverbridge Shopping Center truly understands the meaning of customer service.

Ka
Review №45

I WENT TO YOUR STORE TO GET MY BRAKE FIXED ON MY 4 WHEELER. DAVE WHO IS ONE OF YOUR EMPLOYEES WAS SO KIND AND THOUGHTFUL AND HE FIXED MY 4 WHEELER. ALSO, HE CAME OUT TO MY CAR AND GOT IT OUT FOR ME. THEN WHEN IT WAS DONE HE WALKED ME TO MY VEHICLE AND PUT IT BACK IN MY CAR. IT IS SO NICE TO HAVE GREAT CUSTOMER SERVICE. NOT TO MANY PLACES HAVE THAT ANYMORE. THANK YOU FOR BEING SO NICE!

M'
Review №46

Every time I go here Im met by the friendliest and most efficient staff. They know their inventory and take me right to it and from start to finish the visit to this store is excellent!

Li
Review №47

Alberto went above and beyond in installing a lift for a scooter for our minivan. He was courteous and very concerned for our needs. We highly recommend his services.

Pa
Review №48

Your employee Mykal was very helpful and very professional.Thanks for making my shopping experience very pleasant.

Na
Review №49

I needed a brace for my left knee and this nice gentlemen named MYKAL went above and beyond to help me. He was very knowledgeable the products and found one that I needed. He didnt rush me and took his time to find the right brace that I needed.Thank you so very much for your help and time that you spent with me. It was a pleasure to meet you and I will make sure to send anyone who needs help with any kind of medical products to see you.Thank you again for all of your help.Nanette

Jo
Review №50

Mykal was very helpful-----good price and service

Ji
Review №51

As always the staff is outstanding, knowledgeable and courteous. Today Dustin waited on me his help was outstanding

Do
Review №52

Email response to inquiry was which addressed. Staff at the store was immediately helpful and knowledgeable. Top notch outfit.

Sc
Review №53

Extremely helpful staff. Very accommodating.If they don’t have what you’re looking for as far as handicap supplies, then no one does. This is the best store in Palm Beach Co..

Na
Review №54

Mykal at Atlantic Healthcare Products in West Palm is my hero this morning! Thanks for the wonderful service. Dad loves his new walker!!

Ch
Review №55

Michele was very helpful and shes an awesome person with a beautiful personality.Keep up the good work.Cheryl

Da
Review №56

I need to say Mykal was great...in fact they didnt offer what I wanted so I was about to leave so he jumped into action and showed me other product that would fit my needs..and yes I purchased it only because his quick sense of knowledge and great customer service. Thank you

Sh
Review №57

Elaine of the West Palm Beach office supplied us with incomparable help with Medicare and our physicians office in understanding the requirements needed to obtain a new (and sorely needed) wheelchair. Without Elaines skillset, we would have failed in moving forward. Many thanks to Elaine for her expertise and work ethic. Atlantic, you have one valuable staff member in Elaine. Thank you Elaine for all your help!

Ba
Review №58

Everyone is very knowledgeable and helpful. The store has everything you could need! I highly recommend shopping there! The employees are nice too!

Ch
Review №59

Dustin was very healpfull, even though they were busy he helped get what i needed and rang up quickly. will go back when we need something else. just wish they worked with insurence to save me filling for reimbursement.

We
Review №60

We always have a good experience at Atlantic medical goods. The staff were knowledgeable and patient and addressing all of our needs.

Ca
Review №61

Prompt, efficient, highly professional service. Accommodating and very responsive. Cost competitive. All around outstanding.

jo
Review №62

Very good and reliable company. We had a few mix ups about equipment so i could be release from the hospital. Stephen Pelletier was our IST and made the arrangements to get the proper equipment i needed to be release. He was very professional about the situation, thank you Stephen amd Atlantic healthcare for the good service.

Do
Review №63

The staff is always willing to assist although sometimes the wait can be long, understandable as individual attention required.

Ke
Review №64

Juan and his coworkers were very knowledgeable and helpful. Fast and friendly.

El
Review №65

Store is well stocked. Everyone works hard to assist customers. Michael was very kind and helpful in answering my questions.

En
Review №66

Atlantic Healthcare is my place for all my medical needs. Juan was particularly helpful and friendly on this visit and i love coming to a place where people want to help and always find a solution

Em
Review №67

It was Great Mykal was Just Awesome He helped me get just what i needed, ill be sure to get my Family &Friends to go there for all their needs.Thanks again Mykal.

Da
Review №68

Extremely professional and thorough staff! Michele and the other employees make time to answer every question you have, both in person and over the phone, resulting in a customer service experience that is second to none.

He
Review №69

Mykal was helpful and very courteous. Thanks

In
Review №70

Shopped AHP in West Palm Beach last week. An elderly wheelchair bound relative will be residing with my husband and I and we need products and services. Richard initially assisted me with immediate needs and continued to offer supportive information that really motivated me and also relieved some anxiety re future needs for the project of caregiving at home.Thank you so much Ricard.

Pa
Review №71

Excellent service.. prompt, efficient, problem with our scooter solved! Will def use them again for our scooter needs!

Li
Review №72

I needed a mask for my Sleep Apnea condition. The mask that I had was uncomfortable and I was not using it. There were many different types of masks and I was confused as to which would be best for me. After a few moments I was approached by Bob who worked in the store and he turned out to be so helpful to me. He helped me choose a mask after hearing why I did not like the mask I had and even demonstrated how to use it. He was extremely knowledgeable on all the masks in the store but took the time to listen to why I was unhappy with the mask I owned and did a wonderful job finding me my new replacement. I would highly recommend Atlantic Healthcare to anyone who is searching for medical supplies..

Fr
Review №73

Always courteous and helpful. Product availability and pricing always good.

Ar
Review №74

Cold/cryo therapy machine was in its death throes. I thought I was buying a display model, but it was actually the rental which had been used God-knows how many times. Once it started working, was the noisiest machine Ive ever heard. With a measure of rumbling and high careening yells, this was awful. The store didnt give me any trouble for return, thankfully, since I had to run around and get another while leaving my wife, just operated on, at home alone. The staff at both locations are very nice and kind. Wish my experience with the merchandise wouldve been better.

De
Review №75

Spencer was bright, knowledgeable, helpful and a great salesperson! Not only did he help me get what I needed for my parents I enjoyed meeting him!

Al
Review №76

Thank you Michelle for your tireless work you did in securing my CPAP machine from the manufacturer Fisher& Paykel ...They gave you the run around for over 3 weeks...They finally agreed to send a new one...Thank you again to make it happen, Michelle

Wi
Review №77

Michele, Spencer, Juan provided outstanding service .They went above and beyond

Ti
Review №78

Always have my gloves and staff super friendly Thank you

Gl
Review №79

I am always pleasantly surprised that ATLANTIC HEALTHCARE SUPPLIES always have what I need!😊

ri
Review №80

We went into the greenacres location to see about medical stockings.Maria helped us out with stockings.She is very knowledgeable and courtious. Our experience was informative and pleasant.The store is clean, well light and areas are marked with signs for easy shopping. We will frequent that store for all our medical supply needs.

Jo
Review №81

Great staff, we rented mobility scooter several times and they have been terrific.

Je
Review №82

We stopped in while in town helping out an ill relative. Richard was extremely helpful, knowledgeable, and made our experience as smooth as possible. Thanks for everything!

Ch
Review №83

Michael and the staff at Atlantic are always so helpful and knowledgeable. They really go out of their way to make sure you get the right products for your needs.

Ra
Review №84

Mykal helped us find exactly what we wanted!

Sh
Review №85

Juan was very helpful...excellent customer service

Ha
Review №86

Prompt arrival...professional efficient installation...Travis and Miguel are to be commended... A credit to their company...

De
Review №87

The tech travis was very good

Ma
Review №88

Yesterday i went to the store to get a medical supply for my dad, and im very happy with marias atention. I will make sure to come back if I need to.

Li
Review №89

I always come to Atlantic healthcare to pick up medical products and Mykal has always be more than helpful and super amazing! I totally recommend this medical supply store and ask for Mykal he Rocks❣️

Mi
Review №90

I have visited the West Palm Beach location on several different occasions, most recently today and have been helped by Richard who is very helpful and knowledgable

Mi
Review №91

Your associate mykal Was very pleasant knowledgeable and helpful

Ta
Review №92

I went in to get my power wheelchair repaired on several occasions and Richard was very helpful and friendly

Ro
Review №93

Very pleased with the customer service. The staff is very courteous and friendly.

kr
Review №94

I was not sure of the product or name of the item I was looking for and Michael was very helpful and secured the item and gave me all the info I needed. Thx for helping!Doris

Ma
Review №95

David who helped was great, informative,courteos, & made our experience pleasant. Recommend him, excellent

Pa
Review №96

Wide variety of home medical products at fair prices

Vi
Review №97

Elaine is who I speak with every time. She knows what she is doing and does a great job at it.

an
Review №98

After getting what we needed, we stood by the registers for over 5 minutes to pay and even though employees saw us there, they didnt even ask or approach us to see if we needed help or we were ready to pay. We end up leaving and purchasing the items somewhere else. I work in customer service and sales. My wife and I were really disappointed.

Do
Review №99

Anthony helped my mom this week with new grab bars for her showers. She is hard to please, so Kudos out to him and AHP!

ne
Review №100

The staff is so amazing :-)

Information
98 Photos
100 Comments
4.9 Rating
  • Address:6782 Forest Hill Blvd, West Palm Beach, FL 33413, United States
  • Site:http://mymedical.supply/
  • Phone:+1 561-964-6767
Categories
  • Scooter rental service
  • Mobility equipment supplier
  • Orthotics & prosthetics service
  • Medical supply store
  • Surgical supply store
  • Wheelchair rental service
  • Wheelchair repair service
  • Wheelchair store
Working hours
  • Monday:10am–3pm
  • Tuesday:Closed
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • Curbside pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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