I originally contracted Engineered Tax Services in February 2021 to perform a Cost Segregation Study on an investment property, just a few weeks after working with another CSS company on a different property. The lady from Sales I spoke with was friendly and assured me this would be a fast process. Long story short, it is now September and I am still waiting for the report they created to be fixed, because it was rejected by my CPAs. To be fair, I apparently did not provide them with enough data on dates certain property items were put into use, but they are the experts and this was only the second CSS I had ever done so was not aware that there was any missing info. They did not ask for any clarification or additional data and compiled the report. (Note: The other company I worked with provided a full copy of ALL pages of their report with DRAFT written on each page, so my CPAs could review all of it. These folks only provided a few summary pages and require that you accept the report based on just that or request modifications). I erroneously accepted their report and when we received the rest of the pages, my CPAs reviewed it and pointed out that there were items placed in the wrong tax year. When I reached out to Engineered Tax Services about this, I was informed that I would now need to pay an additional $250 per hour to make these corrections and that it should take 2 hours to make them. For the sake of getting this completed, I agreed to pay the extra fees and was told it would be revised and sent to me within 1 week. It has now been 25 days since then and the 2 hours of work (literally changing about 6 CapEx items from 2020 to 2021) still has not been completed. Meanwhile, the other CSS company I worked with completed their entire report within 3 weeks, they were very responsive and there were no rejects by my CPAs. As much as I dont enjoy writing negative reviews about a business, my experience has been so sub-par that I feel obligated to warn other investors so they dont experience the same disappointments or incur additional expenses as a result of their delays.
Received a telephone call and spent a moment in conversation regarding our R&D Tax Credits. The very second the caller from Engineered Tax Services realized I was not a good prospect, he immediately hung up on me.
They did help me with tax credits, but the service was too slow. They take ages to return my calls, and the people here are often too busy to listen to the customers properly. Its not an experience that I would like to repeat. There are plenty of other firms in the area
ETS took great care of us for our R&D credit package. I have always had great customer service from ETS. We use ETS every year for our R&D filing.
Julio and his staff are top rate. The helped my business recorver from a major issue. Good people!
If you know nothing with regard to this kind of industry, this company will rip you off. Beware on dealing and making business with them.
There are many downsides to being an ETS employee. First off, the job is not worth the pay, you will struggle to make ends meet. Then, the management only cares about the top line. They dont care about making things better for their employees. There was often severe lack of communication and disrespectful to employees. I would recommend you seeking work elsewhere.
Im highly satisfied with our partnership with Engineered Tax Services. Theyre extremely knowledgeable and they share that knowledge and their expertise with their clients completely. The transparency is something that I really respect. Plus, they have saved me a ton of money!
At Engineered Tax Services, I encountered a nice, knowledgeable and supportive team who walked me through the whole project ensuring a seamless experience for me as a customer. Their enthusiastic customer service team helped me get the needed cost segregation report in a timely manner. With the fast turnaround time, they did not compromise on quality either! I will definitely use their services in the future.Thank you!
ETS is a testament on how a company dedicated to the future of America should operate. Their strategic plans are lending to the success of businesses throughout the country. During this uncertain time, America needs solution driven companies and they are certainly one of them. Highly recommended!
We might have missed out on our valuable tax credits if it wasnt for the help of Engineered Tax. They assisted and prioritized us despite our size. Kudos to their Research & Development Tax Credit team! They are one of the best groups Ive seen in the industry! Their knowledge and expertise are unmatched!
Always a 5 Star experience. A company that cares about their professional relationships, their clients, the communities they do business in and the impact they have on making a difference for everyone they serve. The best.
Our experience with Engineered Tax Services was amazing! Our firm would have struggled with energy tax and cost segregation tasks if it wasnt for the brilliance of this company. We achieved top-class results through them. I commend their committed and hard working team for a job absolutely well done! We will continue reaching out to them for sure!
We hired a consultant from ETS and it was one of the best decisions weve made since opening our doors in 2012. Their economic knowledge is second to none. They understand what small businesses need to go, and they did a great job of considering a local community. Easily of the best ROI weve had to date.
I am delighted to have found Engineered Tax Services. It consists of a professional team that is highly knowledgeable and skilled in what it does. Anyone operating a business should consider using their service because it increases productivity. Such a first-class experience!
Outstanding services. None of the previous firms we worked with were able to secure R&D tax credits and the like to anywhere near the extent that ETS has been able to for us. Thank you ETS!
So grateful for the incredible services Engineered Tax Services has provided my company. I recommend this company to all of my friends and clients.
No way to make a claim about unfair charges, customer service rep was openly rude. Being nice and respectful - pretty simple sales technique which your staff may benefit from learning. My recommendation for future customers; try another service that is fair, respectful and actually cares.
Hands-down the best way to leverage manufacturing and R&D tax credits to save in ways I had no idea were possible
I have worked with Engineered Tax Services for the past two years and I would give them a 10-star review if it was available. One of the most organized, detail oriented and professional companies I have done a R&D tax study with. Rebecca who was my project manager is a gem! She is very easy to work with, great personality, explains everything to you from the start in a such manner which leaves no room for error or questions. Overall they make a mundane assignment into a uncomplicated & contented one.
I’ve been very impressed by what ETS and my accounting team’s collaborations have achieved. Without ETS, we never would have known how much we were unintentionally overlooking huge tax saving opportunities.
An amazing staff and impeccable service to compliment the ultra exclusive tax credit expertise. The best in the business!!!
I dealt with about 5 different people associated with Engineered Tax Services and every one of them were very nice, knowledgeable, helpful, thorough and they made everything straightforward and easy. They had an inspector come out to our location to verify our LED Lighting Project and he was easy to deal with and did his job professionally and efficiently. Our main contact was wonderful to work with and we will certainly be using their services for several other projects. Great Company and Great People!! All the things I look for in a company I am doing business with!!
A fantastic organization to work with and an excellent community partner. Our firm has worked with them, and we remain impressed. I have personally watched their community and government commitments grow.The impact they are having is extremely positive for America and tax policy.
If youre running a business and havent at least considered using ETS, youre doing yourself a disfavor. They saved us thousands of dollars a year just by looking through our books and giving us some common sense advice. They have a great reputation in West Palm and its clear why!
Great experience! Only people I’ll go to! Very pleased
My company has worked with Engineered Tax Services for several years now. They make our R&D credit filing an ease year after year and are extremely through. I highly recommend there services.
On behalf of our team, I just want to say that is was such a pleasure working with ETS. We look forward to a long relationship and we wont hesitate to refer anyone in need of their services.
The expectations of management are inhumanely high. They want everything you do to be perfect, and they dont allow any room for mistakes. The pressure is too high and employee morale is too low. Its hard to work properly and do your best when youre stressed because management expectations are unrealistic.
Continually so impressed by what ETS is able to do with clients I bring to them. Very few firms are able to get to the bottom of tax complexities the way ETS is.
ETS has been a godsend in my life. They’ve helped me save incredible amounts of money simply by informing me of current legislature. I always get personalized service and have never had a bad experience with an employee. Two thumbs up!
Excellent service! Theyre really helping me out right now
They helped save some business costs initially, but their fee kept rising with time. So, hiring them was a waste for me in the end. Do a cost-benefit analysis before you hire these guys.
Used them for a cost segregation study for my dental office. They were professional, prompt, and delivered an excellent result. Highly recommend!
We used ETS to prepare Cost Segregation Studies for two newly purchased properties, one large apartment complex and one mid rise complex. All the Staff we dealt with were professional, courteous and actually returned phone calls. The reports were detailed and clear. Their report enabled us to realize an increase of 30% depreciation in the 5yr class on both properties. Great News - Thanks ETS
Deal With The Employees Dissatisfaction Concerning SalaryPros: The companys location is very nice and easy to reach. You can do whatever you want but make sure you finish and do your job accordingly.Cons: Employees have to wait for one year to get 401k option. The hourly rate is unsatisfying consider the heaviness of the workload. What was given is what you receive. There is no payment for overtime, and the worst, its very hard to get a raise. You need to pray for a miracle.
Ive saved so much with them and its been such a blessing during this time
Great service and staff! They saved me lots of money and it was so easy!
Great staff, very helpful, I would recommend them to everyone!
ETS was knowledgeable, professional and very easy to work with. I would highly recommend them for anyone looking to perform a cost segregation study on their rental property(ies).
Highly recommended!!! I will use it for all my properties. Thank you
Engineered Tax Service has been a very helpful for me for quite some time. its innovative way of looking after tax benefits is amazing. they are committed to their work and maintain their role leaving no stone unreturned.
Great service and results. I had two buildings for which I wanted cost segregation reports in order to lower my taxes. Kimberly was very responsive, worked with my property manager, and sent out a very professional engineer to complete the work. They wanted to schedule lots of phone calls to make the process very straight-forward, I declined a few since I trusted them to just get the work done right. And that they did. Both reports have been forwarded to my CPA and I expect pretty big savings this year. I can reccomend their services to anyone with an investment property and taxable income.
Great company and great people helped me save so much money!
Engineered Tax Services is one of best and I would highly recommend to any of my friends or family.
I feel happy to visit this.this is very important for us. thanks for share it.
Great people and fantastic business glad to be able to work with such a high class company.
Engineered Tax Services offers the best. They are effective, active and committed to discharging their duties. I never regret having an experience with them.
Very knowledgeable business that has saved me so much money! I couldnt speak any high of this business than I am at the moment I would highly recommend to all my friends and family.
Cant recommend them. We had lot of delays because of their fault and it caused us a lot of money. Terrible customer service as well. If you have complaints, the customer service wont be of any help because they assigned people there who dont know anything about their business. So, its useless.
ETS did a great cost seg report for me recently. Staff was fast, professional and very cost effective. They provided a great return on investment.
Terrible customer service. Rude representatives who dont even know much about their services. Its funny when someone talks down on you when in fact, they dont know what theyre talking about the whole time. I hope they will replace their rep the soonest. Its ruining their reputation.
Very friendly and professional.I would 100% recommend to a friend if tax services were what anyone talked about to their friends.
ETS has provided economic leadership around the country, illustrating how organizations can grow and build efficiencies. Their team has broad skill sets and I’ve been able to work them on a variety of media based, political based, and business projects. The growth opportunities for business, non profit, and governmental organizations should they work with ETS is strong and not just on their prominent tax speciality services - but around navigating regulation and bureaucracy at the state and federal level- another area of service speciality. Great experiences with ETS team.
Theres too much micromanaging done by management. Upper management watches every move made by the employees, and they make sure that have a say in every single decision. This makes the work atmosphere toxic and more stressful than it should be. If you made the mistake of working here, leave as soon as you can.
Engineered Tax Services does business the way everybody should. I’m more than happy to recommend these guys to everyone I know!
I’ve worked with Engineered Tax Services for a year now and they have been an amazing company.
Our family had a terrible experience working with this company. I would not recommend. Poor treatment from staff and slow feedback from reps. If you are looking to get something done right the first time within a timely manner then look elsewhere. I wish someone would have told us this prior to us spending a cent with them!
Great experience working with this company. Would highly recommend.
As the MP of a regional CPA form I rely on ETS for cost segregation studies and R&D tax credit projects. Daszkal Bolton LLP has done 200+ projects over the years with this company. We and our clients have been pleased. Timely and competent reports at fair prices. Huge value add for our clients. Thank you Julio Gonzalez CEO and Heidi Henderson - sales director (and advisor) for helping our firm and our cliemts. Great partnership.
Engineered Tax Services do business the way everybody should. I’m more than happy to recommend these guys to everyone I know!
We have worked on a lot of deals with this firm and found them to be timely and deliver great results!
Yes, spoke to a representative from this company and I would have to say they were polite, helpful, and answered all my questions. I would have to say explained the Cost Segregation process way better than the last two companies I was trying to work with through my CPA. I will most definitely be using this company moving forward.
I have worked for this firm since 2011. The CEO is driven and empowers his employees to offer the best service, deliverables and expertise in the country.
Theyve been so helpful in these trying times and I couldnt appreciate it more!
These people make fake promises just to lure clients. I didnt get enough tax credits which they had promised. Disappointed by their greedy behavior.
I encountered the worst customer service ever. The staff were very rude. They do not know how to treat their customers. Beware, you will not get the best services dont even think of contacting them.
They get results. I have never been so attended to for my needs.
0 stars for Heidi and the exec sales team. She was rude to me on the phone and did not answer my questions clearly - also, was rude to a colleague of mine. He wrote a review, but it appears to have been taken down. Guess they pay to have bad reviews taken down. I do not like unethical companies!!!!
0 stars. Very disappointed with how my business partner and I were treated. Dont give them business. CEO and sales people lied to us.