Very poor customer service they dont have no patience for a person and the manager is very disrespectful

Hell I cant get them on the phone...ridiculous.

A mess you have to stand out in the cold, sleet, and rain and in the heat they have no respect for no one else this place is sad and so are some of the workers.

The women in the office refuse to answer the phone and when I finally get someone, she hangs up on me.I drove up to the office, and stood in the lobby and called, heard the phone ringing, and watched them ignore the call and talk about each other’s weaves.Public sector loves hiring out of the hood.

My experience has been the same as several of the other reviewers: I recieved a letter stating Id have to contact my local office regarding my claim, and when I did, they wouldnt answer. I went up there, stood in the lobby as they walked by and looked at me. The door was locked, so I couldnt go in and no one came to ask did I need help. I finally reached someone a week later, explained what happened, and then they redirected my call to an answering machine that automatically hangs up after giving you a long monologue. I called back, explained again, and the same person literally does the same thing. I filed a claim under PUA and they sent me a letter telling me to apply for regular UI and to contact my local office. Now, Im about to start this process all over again and its been almost 2 months now with 0 help.Edit: Immediately after writing this review, I call and the exact same thing happens. I explained that I was told to contact my local office and then she (I dont know her name) redirects my call and the automated message ends my call, stating call back at another time. When is the time? Because it seems like never. Contact this office if you enjoy being frustrated and ignored.

I just wanted to speak with someone in regards to a claim. They were very RUDE and so quick to cut you off or transfer you to a recording that makes you have to call back to a line that no one will ever answer. Not sure who the man was in the back that intervened in on the call talking about a drop box. Need customer service training.

There is an extremely long wait time. I had to wait 2 hours to see someone there is only one person to service your needs

HORRIBLE! Just absolutely horrible! They dont answer the phone but when they do Everyone is rude as hell.

They are pretty fast lately

Literacy Center open to tutor those wishing to upgrade reading/writing and math skills!

Very informative

That the standing in line like this in the heat waitin to show your ID for hours is ridiculous...I mean put up canopies to block out sun a cooler full of clod waters or something this is messed up

It was surprisingly smooth. Thanks 👌