FPS has been great to work with. Our customers have had nothing but positive interactions when dealing with FPS. FPS is professional, kind and easy to work with. They have made my job easier. I would recommend any agency to contact them, and see how they could benefit from the services FPS offers. 100% glad we made the switch to FPS

I have had a great business relationship with First Professional Services for the last several years. Their staff is responsive and have been great to work with. I really appreciate their efforts in adapting their business to customer and client needs. Thanks!

First Professional Services have always gone above and beyond in the arena of customer service. They are attentive to our needs and treat us like family, they also show care, concern, and compassion with our clients. We appreciate to service and teamwork!

1st Professional has been a great company to work with! They look out for everyone involved, from beginning to end, everyone is treated well. They take the time to walk you through the processes and help to solve any issues that may arise for all involved. They are true Professionals and I have been happy to work with them and call them friends.

Very professional. Tried to make me comfortable. Stopped to get cardiac advice.

I had some questions about a bill so I contacted them via Facebook and the person who attended me was so kind and helpful ☺

Incredible service. They are always willing to help and assist with any issues that may occur.

I have worked with First Professional Services for many years as we work with and provide service to shared clients. They are the BEST! Their service is very personal and deliberate. They are professional, knowledgeable and provide unmatched service that will make you say WOW! When youre a client or a partner with them, youll become a fast friend. I highly recommend this company.

I have had the pleasure of working with FPS (First Professional Services) for the last year and a half or so. They have been a great partner for our department. They have always made every attempt to share best practices and bring department subject mater experts together to make sure that everyone is successful with their billing setups.Thank you so much to the team at FPS.Travis Nicholson

Had a billing question, had to call twice and leave a message. When Michelle called me back, the minute she confirmed I was the one who left the message she started to yell at me that the payment in question had been fixed and that she had already spoken with the person the bill was regarding. That person has dementia and has no memory of that call. I would have given a negative score if possible.

It has been a pleasure to work with FPS. I have enjoyed the personal attention that we have received while working with them. Their reputation of Integrity, and attentiveness is well deserved. Their knowledge and service sets them apart from the field. I would be happy to recomend them to anyone looking for a good partner.

I’ve had the pleasure of working with First Professional both as a client and as a customer. I can truly say they are a top notch company. I wouldn’t hesitate to recommend them to anyone.

As a customer of first professional since 1991, we value the professional customer service that First Professional Services provides our organization. First Professional Services has become a partner in our success in providing emergency services to our community. First Professional Services works closely with our organization to fully understand our provision of services, address our challenges, enhance efficiencies, and ultimately create value. First Professional Services excels in providing comprehensive billing services and solutions as well as financial and program analysis. Without hesitation, I fully recommend First Professional Services for comprehensive billing solutions.

First Professional Services have been far more than just a simple billing company for us. They are constantly reviewing our account and helping us find ways to get dollars we have and were missing in the past.They spend the time necessary to make certain you understand the business of Fire and EMS. They have been a tremendous asset to us and replaced a much larger national organization we were with at the time. In the first year of doing business with FPS, our collection rate and our collectibles increased over 20%.FPS is a true business partner in the world of Fire and EMS billing. FPS staff are extremely knowledgeable and responsive to our needs. If you do not have a relationship with your current billing company that you can reach out to at any time, and expect answers to your questions immediately, you need to rethink your relationship. FPS has exceeded our expectations!Saratoga Springs Fire & Rescue

As a Fire Chief for a local fire department who provides intermediate and paramedic ambulance services, I appreciate the opportunity to work closely with First Professional Services. I know first hand they truly care about the customers and the patients in which they serve. I have always had a quick response to any question that may arise with ambulance billing. Thanks First Professional.

We have had a great business relationship with First Professional Services for our ambulance billing services at Syracuse Fire Department since 2012. Their staff is responsive and attentive to detail. I really appreciate the customer service understanding they offer. It is a pleasure working with them.

First Professional Services has been a great company to work with over the years. If we have any type of issue, which have been very few, they are quick to come up with a resolution to fix the issue. They have helped us with reporting and billing that has helped us tremendously over the years. Thank you First Professional Services.

The McGregor team is phenomenal at what they do. I’ll never do anywhere else.

Excellent Service, meets all our needs, very easy to work with!

These guys are the best! Some of the most personable individuals Ive ever worked with. Very please with there customer service and services they provide.

The most amazing service you can find whatsoever. Wonderful employees. Kody helped me through the process of paying my bill and answered every question i had. I was extremely happy with this company and i will definitely recommend them to everyone. Ogh

First professional does a great job collecting the funds for our services that are available in a professional and courteous fashion.