Had to share my experience. Very friendly driver, communicated the whole time, treated my property with respect. I have dealt with other tow company’s and have not got the same level of care. Thank you Universal Towing for the great experience and being prompt out in this triple digit weather. ( driver also had ice water for us) Thank you so much.

Estimated time was 85 minutes. Okay fine seemed reasonable. 85 minutes passed then they finally decided they couldnt make the tow happen. Perfect thanks. Tow guy seemed nice over the phone

If youre in need of a tow, call these folks! Our guy (Brian) came to pick us up about 50 miles outside of Salt Lake City. My wife, dog, and I were taking a cross-country road trip and had a front tire blow out. Initially we called our insurance but they took more than 3 hours to respond.Once we called Universal, they responded immediately and came out (50 miles) in about 1 hour (which was pretty prompt given the distance.) We couldnt be happier with the service. Highly recommend!

They didnt perform any services.I had a flat tire and called my insurance for roadside assistance. After a 2.5 hour wait for them to get to me. I show them where the donut and tire changing things are in my vehicle, they claim I didnt have a jack, they also said my car was too low and they could not tow it then left me. I was stranded for another 2.5 hours before finally getting help somewhere else. This whole experience was unacceptable.

Setup a tow with road side assistance and this provider cancelled my service without contacting me or roadside assistance. I wasted 90 minutes of my time before finding this out. They refused to respond to calls from roadside assistance after I spoke with roadside assistance. Avoid this business, poor work ethic, terrible customer service.

I called on a saturday to sell my junked car. They gave me a great quote and said theyll do it on sunday. Sunday I called and they said they were too busy and they would come monday. I was like ok, no big deal. Monday comes around and I call at 10 am to make sure I was scheduled for 5:30 PM. They told me yes, for sure. I call at 530 pm and they say they will come get it at 730. I call multiple times at 730 and finally a different guy calls me and offers a lower price and says, the junk yard is closed, we will have to come tuesday. Super unprofessional, super inconsiderate. Extremely frustrating. Watch them delete this review. Dont do business with these people who lack integrity!

After calling 3 different towing companies and all of them being rude we dealt with these guys! Quick professional and kind i will 100% use these guys if i need a tow truck again

Great prices, was the quickest to get to me

Excellent!

The best of the best. Friendly and with respect, they do an excellent job and they are Hispanic, lets support ours ... up Puerto Ricans 🇵🇷🇵🇷🇵🇷

Good towing service, speed and good customer service!Good towing service, speed and good customer service!