user
Trout Brook Landscaping
69 Talcott Rd, West Hartford, CT 06110, United States
Appearance
Trout Brook Landscaping

Comments
Li
Review №1

Andrew is the absolute BEST!! We had a difficult job and the crew we originally hired didnt have the right equipment. To that crews credit, when they realized they couldnt complete the job, they called in Andrew at Trout Brook Landscaping and our problems were solved!! When Andrew heard he was needed, Andrew he came on-site almost immediately and saved the day. Demonstrating his amazing work ethic and great machinery, Andrew had the job done in a couple of hours.Not only that, because we had already paid the original crew, Andrew refused to charge us any extra and made sure our project turned out exactly as we envisioned. The first crew was happy they found a way to successfully complete the job, we were happy to find Andrew and Andrew, well, he earned his reputation as an amazing arborist, problem solver and person.Andrew was so awesome, we hired him for an additional job the very next week. He delivered on that too! Great work, best prices and.....all around super guy. Use him, you wont be sorry.

Br
Review №2

I had a very large, dead ash tree removed by Trout Brook and couldn’t be happier with my experience. They came out the next day for a quote, offered me the lowest price out of 4 estimates I received, and by the next morning the tree was completely gone stump and all. The crew is very professional and left the lawn in great condition. Highly recommend

Mo
Review №3

We were anticipating the arrival of Hurricane Henri and knew we waited too long to remove several large dead trees that posed a serious threat to the security of our home. We were delighted with the speed and efficiency of Trout Brook Arborists in this emergency situation. Thank you Andrew! We would highly recommend your professional services!

Su
Review №4

We are very happy with the Troutbrook crew and work! They did a great job, were polite and courteous and really took caution not to damage any property (it was a bit of a maze for them here and they handled the equipment and machinery expertly). So very happy with their work and tenacity to call and check in on where we were with our decision. Once we decided, they were here in a matter of days to do the work. This team worked cohesively, removed a large tree from our backyard, pruned another large tree and removed the remaining stump and spread the mulch chippings. 👏😃. Thank you Ian, Andrew, Rick, Devin, Slavin and rest of the crew!!

Da
Review №5

Great service and a great price. Way lower than my other estimate. Had 3 trees taken down, 1 was huge! Two were in the back yard but they got the equipment back there no problem. Had other large trees taken down years ago, that company took months to show up, Trout Brook was there right away! Fast and professional I can’t recommend them enough!

Da
Review №6

Very professional, clean, safe, and easy to talk with. Whether you are taking down a tree casually or need one taken off the roof of your garage I’m an emergency after a storm these are the people to work with

Ro
Review №7

Awesome service,came highly recommended, and now know why. Will use again soon and will refer Andrew to friends. His “foreman”(?), Rick, is impressive to witness in action! The team work well together, and clean up well. Bob & Debbie Loomis

Ri
Review №8

These were some really great people to work with. I would use them again anytime I was able to.

Be
Review №9

They were professional, responsive and extremely efficient. I would recommend them to anyone.

ja
Review №10

Highly recommend working with Trout Brook Landscaping. We had a giant beech tree in our front yard that needed to be removed. they came out to remove the tree within three days of quoting the job. they were efficient, professional, and great to work with. They helped us avoid a potentially dangerous situation. Thank yo!

Do
Review №11

ANDREW and his crew skillfully and safely took down an 85 year old maple tree that died after offering many years of shade, beauty and habitat. The stump was ground down and a very nice young tree was selected and planted and the lawn was sodded where needed. Andrew and Co. were very responsive, hard working, polite and safe. Andrew is an Arborist and has knowledge and love of trees. I highly recommend his services.

Da
Review №12

I am happy to share my positive experience with Trout Brook Landscaping. They recently freshened up the shrubbery in the front of my home. I wanted a new look on a limited budget and their designer, Sue, did an amazing job. Most wont touch a smaller job, but Sue encouraged me to tackle my project in stages and it looks better already. I will use them again without hesitation.

Br
Review №13

I had a great experience with Trout Brook for tree removal and stump grinding! They did a very thorough job from the tree removal, stump grinding, and clean up. I would highly recommend them for any tree jobs in the West Hartford area. Also they were great with communication which I noticed can be hard to come by in this industry.Bryan

Ge
Review №14

The Trout Brook team came on-time (big plus), discussed our project and offered a number of alternatives. No hard sell, just the facts on how to best approach our needs. The team that actually performed the work were professional, polite and did a nice job cleaning up. I would recommend this business for your tree removal needs.

Ma
Review №15

Great work performed by Andrew Bachman and his team. Andrew arrived on time, we walked my backyard and discussed ideas to improve my backyard experience. As an Arborist, he provided expert advice on the status of my many trees. In the end, we came up with a plan. About a week later, the Surgeons arrived to do the Cut downs and Trims. Rick, the climber, along with Denise and Luis, were friendly, professional, respectful, and highly trained. They did fantastic work. I could not be happier with everything they did to improve my backyard experience. Very impressive and I would recommend Trout Brook Landscaping for any Landscaping work.

St
Review №16

Andrew and his team went above and beyond to make sure the job was done right! I had a large maple come down on my sheds during this last storm. They came same day to quote removal and sprang into action once I accepted. HIGHLY RECOMMEND.

Ri
Review №17

Highly recommend the Troutbrook team. The removal of a very large oak tree between two residences and electrical wires from across the street went efficiently and smoothly. Andrew, the owner, coordinated the electrical drops and reconnects with Eversource and GoNet perfectly. The price was fair given the size of the tree, four feet in diameter, more than 80 feet tall.

Fr
Review №18

Andrew Bachman and his Team were outstanding! Responded immediately to assess damage from trees falling on my house and yard due to tropical storm. Started work the next day! Very professional and cleaned up like nothing happened. I would definitely recommend Andrew and his team to handle any tree work you need done. Excellent experience!

Ma
Review №19

WOW. That’s all I can say. Andrew and his team were punctual, quick, very professional and hardworking. We had a GIANT silver maple on the property we bought a year ago. Many limbs were dead, and the roots were pushing up our driveway and getting into our pipes. It had to go. Andrew and Trout Brook Landscaping were recommended to me by other local West Hartford neighbors through a local Facebook group. He was quick to come out, assess our tree and give us a quote. We were especially impressed by ho passionate and knowledgeable he was. His quote was the lowest out of all the quotes we had (some were over $2k higher!). Some other companies looked at the tree and just said they couldn’t help us because it was too big. We are so glad we went with Trout Brook Landscaping! His team worked so hard to compete this project (including stump grinding) in two days. As they worked, the whole neighborhood came out to watch their progress and everyone was very impressed. They were incredibly respectful to our lawn and cleaned up remarkably. It’s like they were never there. Do yourself a favor, and hire Andrew and his team. Apparently there’s no job too big! 😉

Ph
Review №20

Trout Brook Landscaping arrived much sooner than the estimated time. Response to communications or questions was prompt and clear. The tree crew was friendly and considerate of the surrounding property. The tree cutter was professional and clean up was impressive.

Ju
Review №21

Excellent work! Already recommended them to some clients!

Ma
Review №22

Ive known Andrew, the owner, for a number of years and hes been a very honest and trustworthy person. Over the yearss worked at two properties I have lived. Hes done tree trimming and mowing. He has strong work ethic, hes punctual and hes not afraid to get his hands dirty with the crew. His prices are fair and hes been reliable as our go-to for landscaping and tree service.

Ry
Review №23

I can not recommend Trout Brook more highly. We had an urgent snow removal issue (with sidewalk responsibilities) while out of town for a holiday, and Andrew put our minds at ease. After calling around frantically and getting no answer from other companies, he rose to solve our problem the very same day (a holiday, no less). I am extremely grateful that this company is so neighborly.

Ch
Review №24

Great job by Andrews crew, pruning our beast of an oak tree. They got the job done quickly and at a great price. A big improvement over what that tree was.We will definitely be using them for other landscaping projects in the future.

Ty
Review №25

I found Trout Brook Landscaping crew to be a very efficient and effective operation. The owner and crew were earnest and hard working. I had three dead trees removed, plus pruning of a large Oak. Yes, there was some impact to the lawn, but it’s to be expected with such large machinery. The crew was prompt with patching and seeding all damaged areas. I recommend their services.

Wo
Review №26

We hired Trout Brook to take down a very large tree (~70 ft), plant a new large tree, and re-sod our entire lawn. Andrew is a true professional, and runs a well managed company. He was very knowledgeable, and he followed-up as promised on each part of the job, as scheduled, in an extremely timely manner. I would highly recommend him.

Mi
Review №27

One of the most responsive and friendly landscape artisans anywhere. Very experienced and exceptionally reliable team. They cut our grass, work on our trees, feed our lawn and provide incredible advice about any and all aspects of dealing with our property. Very reasonably priced and always courteous. Even some of our out of the box requests get handled creatively in a very timely fashion. Give them a call. You will not be disappointed.

ED
Review №28

Trout Brook landscaping did and amazing job on my property. They removed a very large pine and trimmed up all the necessary trees in the yard. When they were finished they cleaned up as though they were never there! . I was in awe of watching how efficient and hard they all worked to get the job done!

Mi
Review №29

Super folks to work with. Smart, knowledgeable, neat, on time and fair priced. Dont bother calling around, just call them!

Ch
Review №30

We had our pear tree and weeping cherry trees pruned and a mulberry tree taken down quickly and professionally by Andrew’s team. We had great communication via email and text. Will definitely look to Trout Brook Arborists for future tree projects.

Er
Review №31

Extremely knowledgeable and passionate about each project they do. They work very hard and charge very fair prices.Andrew is a man of his word... honest and reliable. I will gladly continue to use Trout Brook Landscapings services moving forward and would recommend them to anyone in need of tree care or lawn service.

Ki
Review №32

Quality people and quality work at a fair rate! A combination that is not easy to find when hiring someone to complete a project inside or outside of your home. Andrew and his crew are courteous, professional and knowledgeable. I highly recommend Trout Brook Landscaping!

Da
Review №33

Andrew and his team are great. Weve used them for gutter cleaning and maintenance, snow removal and landscaping. I have to commend them for being so prompt and organized with the snow removal as we have very difficult work schedules and need snow cleared promptly and they are fantastic with that. Great with communication and scheduling and both quick and thorough with all the work weve hired them for. Will definitely look forward to doing more landscaping jobs with them for our home soon, Andrew is knowledgeable and I trust him to do a great job.

Ia
Review №34

Andrew has been a valued service provider in the community for many years, I would highly recommend him for any Landscaping or Tree Service needs. I recently had some work done on a Problem tree in our yard and was impressed by the level of organization and professionalism.

No
Review №35

I found Andrew by chance on BBB, he was able to come out the next two days and give a fair estimate. We compared prices and his was the most reasonable. They had a lot of work to do in our yard including take down a tree, it was all done in one day and I didnt need to take time off from work.I would strongly recommend using Trout Brook.N. From West Hartford

Ja
Review №36

Highly recommend using Trout Brook Landscaping. Wed used them before to have some basic landscaping maintenance done and were extremely satisfied with the work. Had them out yesterday to clean out our gutters, and found the service was done promptly and with minimal interruption for my wife who was home at the time. The price was great and was more than $100.00 dollars lower than the company I had used previously to clean the gutters. Will definitely be having them come out again in the Spring!

J
Review №37

Do not use this company!! The workers dropped gates and heavy equipment on my lawn even though my neighbors were the people having work done. My lawn caved in and despite two messages the owner, Andrew a West Hartford resident, finally got back to me three days later then decided never to call me again because “he decided there was no problem” In his calls he is sarcastic, demeaning, rude, and belligerent. When I finally called he said “ don’t you have a life? This is not critical. It’s not a big deal” so Andrew the owner, feel other people’s property is no big deal and he can do whatever he wants. He said he won’t use insurance and that if he did anything it would take his profit. This is not the kind of business person you want in your neighborhood certainly not in West Hartford. If you use him beware he’ll just use your property as he sees fit. Beware beware beware beware Use Zysk landscaping and Walgren tree experts or anyone else that’s reputable.

Li
Review №38

We were very impressed with our recent experience with Trout Brook Landscaping! They gave a very fair estimate a day after checking out there project and started the next day. They were thorough and did a great job! Highly recommend!

Tr
Review №39

Andrew and his guys are fast, efficient, hard-working and incredibly helpful. As a disabled woman, I wouldnt be able to manage in the winter without them; theyre an absolute godsend. (And theyre fantastic for mowing, hedge-trimming, raking, and hauling away tree branches after storms, too!)

Dr
Review №40

We have had an account with Andrew for four years where he has personally overseen all of our landscaping needs: mowing hedging, tree removal etc. He followed us from our house in West Hartford to a new larger property in Bloomfield that we recently purchased. My impression is that Andrew and his team do not stop working until they feel the job is perfection. I can recall one lawn mowing where Andrew got on the ground to use scissors to finish an area of grass he felt was uneven that they couldnt reach with the machines. I always rest assured my property is in good hands with these guys.

Da
Review №41

Called this company based on a recommendation affiliated with the Chamber of Commerce. Owner calls back and literally says we dont do your business what do you want. I was taken back.. He then says someone asked for me by name, what do you want. I said ok Andrew, I was calling to see if you wanted to quote some business. he said not interested and hung up the phone... Never experienced a business owner treating someone inquiring about doing business, with such disrespect. Glad business is going so well you can treat people this way.

Da
Review №42

Andrew and his crew are very professional. They really go the extra mile to make sure you property looks outstanding. If you are in the West Hartford area Trout Brook Landscaping is the only name you need to know for lawn care, hedge trimming, snow removal, and all of your landscaping needs.

Pa
Review №43

Andrew and his crew have been wonderful to work with. Responsive to our needs,willing to talk with us about any job we ask. Their response time and attention to detail are whats sets them apart from their competition. We have used them for both snow removal and for spring cleanup and would recommend them.

Ch
Review №44

Andrew and his team at Trout Brook Landscaping have been working at our house in West Hartford for the past two years. Weve used them for gutter cleaning, spring and fall leaf cleanup, mulching, and plant bed work...and recently we had Andrew supervise removal of 14 trees including a very large pine that was threatening to fall on the house. I have been very pleased with the quality of their work...Andrew is responsive, listens to what we want to do, and gets it done quickly at a reasonable price.

Ad
Review №45

Andrew Bachman and his team did the job at my home quickly, cleanly and even helped dispose of some old logs on my property and chop the tree debris into wood I can use in my home fire place.He was the first and lowest bidder of the group I selected. You can tell he loves what he does and is determined to grow his business- which I admire.

Ji
Review №46

I was truly impressed with the skills and professionalism of Trout Brook Landscaping. Andrew outlined his work plan and executed it exactly as discussed. More importantly, you couldnt tell he and his team were ever there (besides the missing trees)!!! They cleaned up as they went using blowers and even rakes!!! I unequivocally recommend TBL.

Bo
Review №47

Trout Brook has taken care of my lawn mowing and snow removal needs for the past few years. The staff is attentive and does a great job. The owner is great with communications and receptive to feedback.

sp
Review №48

Trout Brook installed a new lawn for us this season and we signed up for their weekly mowing service. Our yard has never looked better! They are friendly, professional and courteous and go the extra mile in their service.

Ju
Review №49

Andrew Bachman runs an excellent business and always has the customers needs and interests as his first priority. He is knowledgeable, professional and passionate about what he does. Ive worked with 3 other tree service companies previously. They got the job done, but each time there were issues that reflected a lack of concern for the customer - broken walkways from heavy equipment, dents in the yard from tree limbs dropping while cutting (neither of which were addressed or acknowledged by the company), hidden fees I didnt know about til the end like stump grinding or wood removal. Andrew gives you all information up front and will patiently go above and beyond to discuss the job and for as long as it takes until the customer feels comfortable with their decision. Tree work is expensive, and Trout Brooks guidance makes it feel much less risky. Great crews and office support, too.

Ty
Review №50

Phenomenal customer service. True professionals.

Br
Review №51

Great job by this crew on removing a very tough, old, enormous Copper Beech. They know what theyre doing!

Ch
Review №52

Let me start by saying they werent my first choice. Thats not however a bad thing. Originally I contacted a competitor of theirs because they did some clean up for me two years ago and I thought the were pretty good. I needed a branch removed that was hanging close to my utility feed to the house. Three weeks of Yup, yup, well be there tomorrow and I was done. I mean seriously. What a load of crap. Dont say youll do a job and never show up. Nothing and I mean nothing gets under my skin more than someone who does not do what they say they will. Thats where this begins. I google local tree guys and Trout Brook Landscaping comes up in the search. I see good Google reviews and just call. I have a call back in a matter of 20 minutes. Andrew asks where I live and says, Were right down the street. How about I stop over and take down the branch in a little while. And that was that. Job done and for 30% less than most others wanted to charge. With the exception of the guy I couldnt get to actually stop over to quote it and do it. Still have no idea what he wanted to charge. LOL!!! I was so satisfied with the branch removal, I called them for a pretty hefty clean up job. I wanted a 100 foot pine tree gone, a few smaller trees and all of the over grown beds in my backyard stripped down to dirt. It was done 5 days after he quoted me. Did I mention he stopped over on a Sunday afternoon to take a look at everything because that worked best for me. Thank you Andrew for that. My yard is in great shape for spring, the pine tree gone, the branch removed from my power line and Im not financially killed. All I can say is this. These guys exemplify outstanding customer service, are very fair on pricing, know their line of work and do it with a smile. I would recommend them to ANYONE looking to have top notch landscapers and not have to sell a kidney to get them. Great job guys. I have a ton for you to do in the spring. :)

Gr
Review №53

They did a great job! All work completed as promised.

St
Review №54

Thank you for the great job and great communication.

Su
Review №55

Easy to work with, convenient payment processing, prompt services.

Ji
Review №56

Highly recommend !

Information
100 Photos
56 Comments
4.8 Rating
  • Address:69 Talcott Rd, West Hartford, CT 06110, United States
  • Site:http://troutbrooktree.com/
  • Phone:+1 860-888-8472
Categories
  • Lawn care service
  • Tree service
  • Snow removal service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Similar organizations