We worked with Ryan and had very good feedback. This was our first big new boat purchase ever and he was very helpful. Crazy times right now and working with him and the guys at J&K Marine made it that much better! Looking forward to more years on the boat!
They have all your Marine needs. All American company.
Buyer beware!Was given an offer on my trade-in by the sales manager, I paid the rest on a new pontoon I wanted. He said he would deliver it the next morning to my lake spot. 130pm came around the next day, still no pontoon delivery, so I emailed him. He said they were checking over my trade-in. So I already was given the trade-in value, I gave them a check, they scheduled delivery of my new pontoon, which they didnt deliver, and now they were telling me they needed to check over my trade-in...again. Nothing even remotely like a further inspection was told to me. The sale was already completed.So no phone call, and no delivery. The next day, still no phone call, so I call him and he says my trade-in has some issues and theyre going to need to fix them and I would need to pay for anything wrong with the boat. I reminded him that we had already made the deal and I asked him why my new pontoon wasnt delivered as promised and he didnt have an answer. I told him I would pick up my boat and cancel my check. I was in complete shock in how I had been treated. No phone calls, no delivery, nothing! Complete waste of my time. I highly recommend you do not do business with J and K Marine.
Great people and even better deals.Walked in. 10 minutes later i have a jetski.Felt great and warranty with amazing service reputation.Thanks Joel!!
Ryan and Karen were great! No pressure and an overall great experience. We spent all weekend on the water thanks to their help. I would definitely recommend.
We bought our new deck boat from Joel this spring. The service we have received since that time has been outstanding. He even spent part of an afternoon with us on the water helping us learn how to use our new boat, since this was a new experience for us. He has also been great throughout the summer always answering any questions we have. He has provided just really great service! We would highly recommend J&K in West Fargo to anyone.
Pending resolution on deliver issue…
Ryan was very nice. No pressure on selling gave me information on buying a pontoon for a first time buyer will be probably dealing with him in future
Had an excellent experience when purchasing our boat. Ryan was very helpful with walking us through the entire process. We were very impressed with callbacks to ensure we were enjoying our new boat. Will definitely get our next boat at J&K!
I purchased a New 2018 Alumacraft G3 Angler from the West Fargo J & K Marine Location. The Sales Staff at the West Fargo J& K Marine is excellent and professional. They go to great lengths insuring their customers are totally satisfied. They explained the boats options in detail and insured I understood everything the boat had to offer. I highly recommend purchasing a boat from the West Fargo J & K Marine. Also the Detroit Lakes Service and Parts Department is superior and very knowledgeable. They made sure I fully understood the options that the Alumacraft G3 Angler had available. My hats off to both the West Fargo and Detroit Lakes J & K Marine locations. Thanks for your top notch service!
Ryan Braukmuller was great to work with as we bought a new pontoon and lift. He did an excellent job helping us get into the right pontoon for our family and the turnaround time was fantastic. We started talking to him the week before the 4th of July, took a couple of days to decide, placed our order on a Friday, and the following week came out to the lake to find our lift and pontoon all set up at our cabin! Thanks to the great team at J&K!!!
Great service 👍
I guess Id have to give a good review. I know this wont help anybody at all lol. My car over heated and I parked here for 15min, and they didnt chase me away, so that is good service to me!!
Thank you Shawn Hayes and the team fromJ & K Marine. The purchase of our first fishing boat was top notch from the salesmanship, knowledge and friendly staff was second to none. Looking forward to our adventures.Shawn and Kathy Skager- Hillsboro, ND
J and K marine is by far the best there is. there outstanding customer service is amazing.
Bought a new pontoon and couldn’t be happier with the product and service. Special thanks to Kevin...
Courteous staff, knowledgeable of product, easy to work with