Great experience! Alla is very knowledgeable and explained everything to me completely. My old hearing aids from a different company were not very comfortable and they did not seem to improve my hearing much so I tended not to wear them unless I went outside of the house. The Signia hearing aids Alla fitted me with are so light and comfortable that I forget that Im wearing them. She did very thorough testing and fitted me with the hearing aids that were appropriate for my needs. I hear things so much better now and I have had to turn down the volume on my TV and computer. I am also very happy that these are rechargeable hearing aids so I dont have to worry about batteries dying on me and then have to safely dispose of them.
I am so glad I came here! The staff was very friendly and professional. Dr. Alla Avetisyan was extremely helpful, knowledgeable, patient and pleasant. I love the hearing aids I purchased. They are state of the art. I can’t believe the immediate difference in my hearing ability. I love the different options I can choose depending on the environment I’m in. I have done business with other big name brands hearing aids companies and was very satisfied. But HearUSA definitely came over the top with the product and the service. I love it!!!
Everything went as smooth as silk. Alla explained everything I needed to know. I asked questions and she was more than welcome to answer them as I was a first timer in the hearing aid game.
I have been coming to this place like 4 times already to get my hearing aids adjusted. The lady that takes care she is rude when directing to you who is done. But I see here is your the customer and she is the worker. I am not saying she does not know what she is doing but her attitude is not helpful, so be aware of that
I needed help with my hearing devices and they gave me a same day appointment. It was a fairly simple fix and quite quick. Very friendly and clean place.
Great customer support and even took the time to squeeze me in. They even taught me how to clean the hearing aid myself.
With my Glendora office temporarily out of commission due to staffing shortages, I brought my hearing aids to their West Covina office.ELAINE was professional, friendly and efficient in cleaning my hearing aids + restocking my batteries.I can see the HearUSA West Covina location as a viable alternative for my (home) Glendora location.
Friendly, professional service today. Thank you!
The office personnel were very helpful,friendly and professional.
Everyone was very pleasant and efficient.😊
Staff is very knowledgeable