Top notch! Professional, kind, and altogether great. I have gotten clothes dry-cleaned, shirts altered, a small rug cleaned and donated to their clothing drive. The wide range of services that they offer helps me conquer to-do lists. And their calm, attentive disposition is always a plus. Aside from excelling in cleaning, they do a fantastic job with alterations.
Because of their high review score, I brought 3 pair of expensive pants to do Pants Hem (to make the pants shorter), only 1 pair turned out ok; for the other pair they did a very sloppy job the sewing line was not straight and made the pants crooked, and after one rework it still looks very poorly made, and had to take it to a different tailor to redo it; then for the 3rd pair they could not even make the 2 legs same length, and after 2 rework the length of the 2 legs are still different and they left multiple small holes on the pants.......terrible...........Although the owner was nice, but that doesnt really help on my loss, and their tailor sure was not suitable for the job or has a very poor working attitude......terrible.............!!!!!!!!!Update: just add 2 photos of the pants with the leg length uneven work, and you the sloppy sewing job the tailor does on this pants too.Feedback on the owners comments, I am not looking for refund or anything like that, just want to show what was the result for the pants after not 1 but 2 reworks (see the photos the leg length is still not even, and threads are drop out all over the pants edge), plus that means 2 extra driving trip for the 2 reworks......
Brought a pretty expensive dress where i had spilled something on, they took it out which was fine but it wasn’t till a few weeks later where i actually looked up close and saw that they had made two rips on it i am pretty upset because the other side was okay and the guy in the front did not say anything when giving me the dress. they made a mistake and made two holes on the dress but didn’t notify me that they had made a mistake when cleaning the dress . i find that pretty unprofessional for not telling the buyer about a flaw like two rips on a dress . just super disappointingi called and brought the dress back for them to fix it but it is still noticeable i appreciate their efforts in trying to fix it but it still hurts to see . it was my first time experience and will not be coming back to this place
Recently I have brought my suits for alterations and dry cleaning and very satisfied with the results. I highly recommend Top Cleaners.
I came in with an urgent request to alter my tuxedo shirt. They measured the shirt immediately and returned my shirt in two days. My oversized shirt now has a fitted modern look and the hemming is clean.
Took my wedding dress to be alter very friendly did an excellent job
I always bring my clothes here. I used to wash my clothes, but the print always fades and the white turns yellow. I stopped washing myself and had my clothes dry cleaned, and they come back just like before!The good thing about this place is that the person working there understands the brands and the value of the clothes. They truly care about the clothes and will always take care of what we bring in, even though theyre a small shop.
I took my wedding dress here to get it cleaned and stored. They did an AMAZING job. They were able to get all the stains and dirt out and the dress came out a startlingly beautiful white. I had nicked my finger the day of the wedding and gotten a few spots of blood on my dress before I realized. They were even able to get those stains out. In the storing process, they were able to make it airtight so that it doesnt get dirty. I also take my husbands suits here to get cleaned and pressed and they do a great job everytime. The customer service is great and very friendly. Ill definitely be a returning customer.
I just wanted to do a quick review, these guys were absolutely awesome, I’m flying out of state today, and bought some pants last night that were too long, and needed something done quick, and Chris and his wife helped me out and did a super rush, very respectful polite and great customer service I just felt they should be acknowledged, if you guys need your clothes cleaned pressed or hemmed, please give them a shot ! I’ll definitely be back!
Clean and presentable facility.Snacks, candy and beverages were offered during consultation.I came in to get my wedding dress fixed. The person who was measuring me and was very detailed with what I wanted. As well as what she was able to do with my dress. The lady was understanding and a great listener. I had an additional dress that the lady was able to dry clean.The lady input my information and gave me a receipt and within two days I received a text message and a phone call with a voicemail notifying that my dresses were ready.I had my father picked up my wedding dresses for me and he told me how happy he was with their service and hospitality
We came in needing a rush alteration on a pair of tux slacks. They had them perfectly altered in 2 days and for a great price. Would highly recommend!
This is such an amazing cleaning company Truly Mom and Pop! They work so well; really work with quality. I applaud the employees of this company.
Excellent service, very friendly staff. Great craftsmanship.Very convenient location in the shopping center across West Covina Mall.Price is much lower than other places, yet quality is the sameIMPORTANT: they recently changed owners. its a young couple now, and theyre more lively than the previous owner.
Great value. Excellent communication, good service, good price, ready two hours earlier than promised. Will definitely use again.
I finally decided to try this place years ago when I was so behind in laundry and had no time to do it for at least another week. Id been driving past this place everyday on my way to work. I brought in a ridiculously huge bag of laundry and I assured the man behind the counter I would understand if it wouldnt be ready until the next week. He smiled and assured me it would probably be ready in two days, but it was ready the next day! And I got a text to tell me it was! I have met other of the family members that work here and theyve all been so nice and gone out of their way, even helping me carry my huge order back to my car. This place accepts card or cash, they say to make more convenient. They also have the best price Ive come across in the city. They deserve 5 more stars!
This place is great! Very fast and have friendly service. I get shirts and pants done and it is great to not have to do that myself. I have more time and I get a better result. Price is decent; given you get what you pay for. I will continue to drop my clothes off here from now on.
Right before graduation, I ordered a dress online to wear. It was too loose in the front, the chest area was dragging down! So I had to find an Alterations place to help shorten the front of my dress to fit for the ceremony. I went everywhere, but couldnt find a shop that would get it done in time. Actually, most places I went to had to send their clothes out, but not this store! I was surprised at how hospitable their people in the front are! It was a young couple, they were so professional with the fitting, they knew exactly what we needed! Come graduation, the dress fit perfectly. Ive never been to an actual mom and pop shop, but this is one of them. I tell all my friends to come here, they deserve it!
I am very skeptical of cleaners sometimes because not all handle your clothes with care. West Covina Parkway Cleaners and Alterations is hands down the best dry cleaners I have ever been to. They get the job done well! I dropped off my dress and cardigan on Sat and it was ready Tues. The clothes were clean and well pressed. Prices are affordable and the quality of work is matchless.
You can trust them with anything from silk to heavy beading to delicate organza! They can even undo mistakes from other places. All in all great service, great cleaning :)
This is my shop for quick quality work and I’m very happy I found them online. Replaced missing buttons, applied patches to sleeves on work shirts, and at an affordability reasonable price.
Friendly and knowledgeable
If you need alterations this place is highly recommended..... Excellent work!!
I dropped off a long gown that needed to be shortened, they got it done quickly and and their customer service was so professional. I looked awesome at the party! Definitely recommend this place!
I had a 3 uniforms that didnt fit right, like loose around the arms and legs. I brought them in, needed one ready next day, the rest I could wait. They actually got two ready the next day, and said the third one ready by Saturday. Quick and quality work! Good pricing, 5 stars!
Theyre probably the best if not the best cleaning service company in the area. They stayed open throught this whole COVID-19 crisis. Was pretty much satisfied by their service. Thank you very much.
Badly needed alteration for my somewhat over-sized pants so I headed to this shop immediately! No regrets at all. Its affordable and the alterations are neat, plus Chris is very accommodating! Thank you!
My husbands suit is too big for him, and he needed an alteration immediately because hell wear it at work the next day in the morning. We looked for an alteration shop and their shop is what we found. They assisted us right away and good to know that they had a tailor on site. They were accommodating and treat us very well. Their price is also favourable. I couldnt say more, the suit fits better after being altered. Good job!
Wow, my fathers suit, which is quite important as it was passed down by my great grandpa, was stained when I borrowed it for a play. This shop has the best service, they cleaned my suit and it was as new as it can be. Theres not even a speck of dirt left.Highly recommended shop! Thanks for my friend for letting me know of the existence of this wonderful cleaners.
I got a dress cleaned that I thought theres no more hope because I did a lot of things just to make it looks like new but nothing works yet this cleaners made it perfect and I also got a top repaired. They did a good job and I have no complaints. I will surely go back here. Nice cleaners.
I asked my friend what cleaners is good for making my old shoes look clean and new again and she recommended West Covina Parkway Cleaners and Alteration.Their services are excellent and the staffs are also approachable and helpful. They will give you the best service that you need.I highly recommended it to everyone!
Really appreciated the assistance that I received from here. More than happy with the quality of the wash and the turnaround time. Great service and fabulously convenient!
I brought them a pair of trousers that showed the brunt of my poor decision to soak myself in red wine. They were light gray and all signs pointed to disaster. One day later, I got them back without a trace of wine. Fantastic. Also, prices are very reasonable and my husband loves them just as much as I do for his pants and polo.
These guys are awesome!Made my suit look like a million bucks and restored my old dress shoes!Recommended!
My wife is a police officer and dropped her uniforms off here to be dry cleaned for the first time. These people stained all 3 of her uniforms very noticeably and never even mentioned anything to her when she received them back before she inspected them.Horrible service and especially critical problem for my wife whose got to maintain a pristine appearance in her position. Do not take any important clothes to be dry cleaned here.
I am happy with the result of my pants alteration! It took only one fit and they got it correctly. Happy with the service!
This is highly recommended for those people who needed a dry cleaners! Always friendly and professional. My clothes are always done well and Ive never had any issues. Very affordable prices with quality service.
I’m so impressed with the service this cleaners have! Sometimes I don’t have time to drop off my clothes, because all cleaners have regular business hours, but I called them and asked them to stay open a little later for me, and they were so accommodating! I’m so busy for work, but if I give them a call, they fit me for alterations and accept my dry cleaning or a pick up after their business hours. They truly make dry cleaning what it’s supposed to be, CONVIENENT!
I am happy with the service and Im very satisfied with it. Their staff are very accommodating.Ill definitely be going back to this shop. Highly recommend to those with laundry needs and needing alterations. All the love!
Brought my kicks here for a fresh clean up, they didnt disappoint. Chris did a good job! Thank you👌👌
Shoes turned out looking brand new! I came by during Covid-19 and they still provided their services!
My maid was on leave for a month, thats why I cant handle tons of dirty clothes all by myself. But, this was recommended by my friends. The service was very good. I surely will recommend this to all of my friends and relatives :)
I brought a jersey to get cleaned. It was white and dirty from playing soccer. They cleaned up great!
I bought a dress that was too wide and I needed it tapered in time for a wedding. Other places coudn’t get it done on time. Thank God this cleaners was able to get my alterations done in 3 days. Thank you so much.
I brought my LV shirt and Supreme sweater and they looked like new. I was so impressed by the customer service and the quick turnaround compared to other places, plus they are very reasonable with the price. I recommend anyone looking for a small shop to take care of you to go to this shop.
Had my button-downs repaired here. Did an amazing job at a very low cost. Thank you!
I needed to get a suit cleaned asap, and they were able to accomodate and do a good job at it too. Amazing service! Thank you for doing such a great job with my suit.
The pants I ordered online were over-sized so I asked for the best alteration shop in town. I went to this shop and voila! I can now complete my OOTD. Thanks!
My wife loved the quality of wash which she rarely does, and the price is very affordable too! Quality service at a very low cost
I am so very happy with the result of my dress. Got it hemmed and pressed in a timely manner. Another satisfied customer!
Had my pants repaired in this shop, all I can say is good job plus the staffs are very accommodating. Thank you!
They really care about customer satisfaction, they want your clothing looking as perfect as possible. When I picked up my dry cleaning they noticed a small mark on one of my pieces and offered to redo it or a discount. Very nice.
If you want your hats destroyed look no further! They destroyed my slightly used last caps. Little lint balls were formed all around the cap and the inside was burnt and discolored. I asked them about it and they said they dont clean them in house and they sent it out. I let them keep it to try to fix it since it was still dirty and they didnt do a thing to them. Never coming back. They didnt even admit guilt even tho they said they still look dirty and saw the discoloration and thread balls. They didnt offer any money back or anything. I lost over a hundred bucks on 4 hats. Never coming back.
I needed an emergency repair for my dress so I brought it here. Very affordable! Thank you
My choice for dry cleaning and alteration, Im a satisfied customer.
Best dry cleaner store ever!!!!!!!!!!!!!!!! Everyone should go there because they have amazing service and great quality and theyre timing is fast. The owner is great. Amazing. Outstanding. Just over all great.
I brought my jeans to be tapered. Their alterations person is really an expert. Thanks so much Ill bring my other clothes!
Amazing service I would go again. Really helpful and professional. I took my daughters cheer outfit for alterations and my white furry rug for cleaning. Love the service highly recommend.
Excellent service! We had some old drapes (from the 1960s) cleaned up for my fiancés aunt. They came back so clean and in perfect condition! Thank you again Top Cleaners for the amazing service!
I went to get my prom dress cleaned and hemmed, and they did a fantastic job! Their price was also cheaper than the other places around, I recommend this place!
I brought in my prom dress late and needed it done in two days, a hem and a take-in. They were able to able to get it done so fast!
I brought in a suit to be pressed in an emergency rush same day. They got it done in an hour, no one else said they would do it! Great place!
They cleaned my Nike’s and leather jacket and no problems. Happy with the service 😀
Very friendly family owned establishment as I dropped off my dry cleaning.
The alterations at this place is good. They tapered my basketball jerseys to fit perfectly.
I had my white vans shoes cleaned. Very affordable. Perfect. :)
Please keep this business running, very helpful to almost everyone in the neighborhood. Thank you!
Excellent service and accomodating staff! Definitely worth it!
I recent brought a prom dress here. They were quick and it fit great!
The owner is so great! So many deals and they clean all kinds of clothes. Been coming here again and again everytime I need something! Sounds professional too!
I brought in a brown suede jacket with a big dark stain, and I thought it wouldnt come off, but they did miracles! I am so happy with their service!
This is one of the best cleaners. The owner is awesome. I had a good experience.
I brought my sons clothes here to shorten his pants. It was a perfect fit. Ill bring my sons clothes here from now on.
Been coming here for more than a year. Clothes always come out clean.. and theyre faster than other cleaners in the area.
Excellent service, very friendly staff.
I brought my jacket and pants to be tapered and fit to me. I was so impressed and came back for 3 more shirts. Their tailor always gets me right.
Very accommodating staff and excellent cleaning! 5/5
I brought a fur jacket to have them resew and clean. I was so amazed as the jacket looked brand new (you can no longer see the rip on the fur) and the fact they clean fur in a week. I bring my regular dry cleaning here always, but they do the special items too!
This buisness is amazing!! They are the best he cleaned my clothes and it came out brand new
They cleaned my clothes it looked very clean and brand new. They deserve to have the 5 stars.🙃😀
I brought in some basketball uniforms to be fitted and cleaned. They are so nice and everything comes out so professional.
I had them shorten the sleeves on my jacket and clean it. Everything was perfect!
They always give me 10% discount off suits. And they guy in front is cool.
I love this place, because they clean my clothes so good.
The previous Owners did a much better job. Once they changed owners the alterations that I asked for were not done correctly.Bring back the older lady....
This dry cleaner is amazing and useful, it clean jacket very well, amazing and fast service
I got my adidas sweater dirty and gave it to them and they took really good care of it. They were really nice and I always bring my clothes here.
This place is the BEST. They cleaned my uniform and it was like brand new.
Brought in my scrub pants to be sewn at the pocket and they handled it well. Great business in a good location.
Their customer service is the best, they always take care and my jerseys.
Great service and affordable prices.
Great place to get ur stuff dry clean nd get stuff alteration.
Ive been coming here for a long time. They take care of my clothes and are very affordable compared to other places.
I think the owner is a good guy and I come often for dry cleaning
He cleans the close really good and makes it look new
I went there and brough my disney sweater and i was afraid the print would come off and it didnt come off.
This is a place to go for everyone and i had these dirty shoes and this placed made my shoes so clean again
Good food volcano grill
Excellent service, exceptional staff and perfect cleaning!
Amazing offer! Good experience so far!
I brought in my shoes and backpack and they cleaned them and they looked new!