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Zazen Nail Spa
200 E Gay St, West Chester, PA 19380, United States
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Zazen Nail Spa

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St
Review №1

I’ve been going to Zazen for over 5 years now. From a quick fix to a broken nail to a bridal party getting our nails done together before my best friends big day, they have always provided terrific service. I recently started getting my lash extensions done and they do not disappoint! I constantly recommend Zazen to my friends and peers at work. If you are in the West Chester area, you should definitely give them a try!

Ki
Review №2

I started getting my lashes done by Tracy about 2 years ago & I will NEVER go anywhere else! Every 2 weeks I see her & she does the most gorgeous job on my lashes! It’s so relaxing & enjoyable. Now, my mom, sister & mother in law all go to Tracy! We love her!

Sh
Review №3

Zazen exceeds my expectations with their quality brow/lash services! I come out LOVING the end results every time. My lashes last so long & the brow lamination give me the thick/fluffy brows of my dreams!! Not to mention their welcoming staff and relaxing atmosphere - I always have a wonderful experience. Definitely recommend coming here if you want to feel well taken care of!

Fa
Review №4

I have been going to Tracey for almost 2 years now and shes the sweetest most hardworking person I know. She takes her time and makes the experience so relaxing while giving you the lashes you want. So many people come up to me asking where I get mine done even weeks after due to how well Tracey does!

Al
Review №5

Zazen is a hidden gem in West Chester. The staff is professional and courteous. I never have to wait for my appointment. Their establishment is beautiful and comfortable and they make you feel as though you are walking into their home. Tracey is my eyelash guru and I will never let another person touch my lashes. She is perfect in every way. If you haven’t been here, do yourself a solid and book an appointment.

Ju
Review №6

Perfect - professional and worth the money. Manicure lasted over 2 weeks and did not chip.

Sa
Review №7

Love this place for having my eyelash extension with Tracey! She cleans lashes first which I love & although I see her every 2 weeks my lashes are still full and look great. Clean, professional and beautiful relaxing environment!

Ch
Review №8

Second great experience at Zazen for a gel manicure and pedicure. The salon is very clean and following all going above and beyond to ensure all COVID protocols are followed. The technician I had was very professional and kind. Parking is a bit difficult, but I was able to park in the garage which is a close walk. Will definitely continue to go back!

Da
Review №9

Every time Ive gone to Zazen its been a great experience. Everyone is happy and professional. The salon itself is clean and welcoming. I see Tracey for eyelash extensions and she is amazing!! Its always very relaxing and my lashes are perfect Every Time😊

Ti
Review №10

I got my brows micro bladed for the second time. The first time I got them done with Tien almost 3 years ago. This time around I got them done with Christina, both times I had a great experience. The atmosphere only got better, super refreshing to get service and actually feel appreciated. Christina has such a relaxing and chill vibe. She was great! The salon was super clean and peaceful. I won’t get my brows done anywhere else. I will happily drive almost two hours to get serviced here! Awesome team!

Be
Review №11

I took the classic eyelash extension certification and was blown away by the professionalism and knowledge Tien and her master lash artist, Tracy, had. The class was kept to only 4 people, allowing plenty of one on one time to ask any questions and thoroughly go over what we were learning. The amount of material and support post course is also very impressive, I feel confident enough to lash but also have access to plenty of resources to help with any questions I have. I am very happy with my choice and hope to be back in the near future for the microblading course!

As
Review №12

I have been going to Zazen for a number of years. I drive almost an hour each way to go there as I live in Upper Bucks County. The care and services received there far outweigh any I’ve experienced local to me. I appreciate feeling valued as a customer- welcomed by name etc.In all these years I had only one issue and they went over and above to resolve the problem.I HIGHLY recommend this salon!

Pa
Review №13

One of the best nail salons in all of Chester County. Super clean, no harsh chemicals and no drills used. I always get compliments on my manicures and pedicures. So happy to have found this salon two years ago.

Ph
Review №14

Had my eyebrows micro bladed by TIEN and they were absolutely beautiful I’m so happy I am telling everyone about my experience. Also have my lash lift done by Tracy who is awesome. I only had wonderful experiences at Zazen !!💕💕💕

La
Review №15

Every time I visit the salon I am greeted by a caring staff and clean environment. They are always on time, no waiting, which is rare! My nails always look great. The last time I was in I put a shoe on too soon after having my pedicure and they very graciously fit me and quickly fixed the problem. Better service than I have had anywhere else in town.

Ma
Review №16

I live out of state, and I visited Zazen to get my eyebrows micro-bladed. The staff is very professional and personable! They were very detailed and took their time, I did not feel rushed at all. They were extremely patient and answered all of my questions. Their work is absolutely GORGEOUS! I LOVE my eyebrows! I would refer anyone interested in getting their eyebrows done to Zazen!

El
Review №17

Ive just started going to Zazen and it is THE BEST salon Ive been to. The staff is made up of the friendliest and most professional technicians. The salon is very clean and relaxing. You will enjoy your appointment here and your nails will look amazing!

Ma
Review №18

I recently had my first lash lift and tint by Tracy. She explained the process and was very gentle and thorough. I was very impressed by her professionalism and her exceptional technique. My lashes look great! I have been a patron of Zazen for several years and every experience with them has been excellent.

Ke
Review №19

Amy is absolutely wonderful! She takes care of my mom and I whenever we come in - she’s thoughtful, thorough and has helped me grow out my eyebrows over the last 4 months! Zazen is my go to nail spa and I couldn’t imagine getting this amount of care anywhere else! Truly a zen experience!!

ti
Review №20

The place is beautiful, quiet, and friendly. During my few appointments with my mixed adopted family, I noticed their massage would be longer and the service were quicker than I. Experiencing this 4 or 5x’s my family and I decided to drive 20 minutes away so we all can feel comfortable being pampered on our bi-weekly sister get together.

Pr
Review №21

Staff and nail techs are very welcoming and do a great job in all services offered paying attention to detail and ensuring guests are comfortable and satisfied! Space is very clean, bright and inviting.What would make this place six stars would be having more techs available and comfortable with nail designs.Overall, had a great experience and still would come back. I’d recommend this place to anyone visiting West Chester.

Am
Review №22

Love this place. Nice and relaxing, prices are reasonable, and lots of options for nail care.

Ma
Review №23

I have been a loyal Zazen customer since the week they opened their business. The owners, Tien and Chris are two of the hardest working individuals I have ever met! They have built a wonderful business from the ground up and it’s just what the borough of West Chester needed!!I have gotten gel manicures, pedicures, waxing, eye brow tinting and shaping as well as facials over the last ten years! I have since moved away from West Chester and still commute to my favorite nail bar every few weeks even though it’s 45 minutes away! I will never choose another establishment to frequent. Their salon is top notch, clean, friendly, helpful with attentive staff. They are accommodating as well as diligently taking every precaution with the recent pandemic. I highly recommend booking with Zazen for your next spa treatment! You will not be disappointed!!

To
Review №24

I have been coming here 5+ years and Im NEVER disappointed. Amy is so sweet and all the staff is very professional and down to earth. They make me feel like Im a VIP.

Ei
Review №25

Just had my first micro blading appointment today with Demyy. She did a fabulous job, I now have eyebrows, they look so natural, I love them. Feel like myself again. Thank you so much Demyy, see you in August for my touch up. Eileen Greco

Ni
Review №26

Really appreciate that Zazen takes cleanliness seriously especially during this time. Appointments are carefully scheduled as to not crowd the salon, which also allows customers to have a more relaxing, intimate pampering time. Entire staff is friendly and have great attention to detail, which I find rare in many nail salons I’ve been to. Zazen quality is 10/10!!!

Sa
Review №27

Annie was so friendly and professional! I was very impressed by their color selection and clean practices. Super excited to return.

Ba
Review №28

I have been coming here since it opened, and was hesitant to return during COVID, but they are doing a great job with all the details. I’m a healthcare worker, and the staff @ Zazen is doing a great job going above & beyond to keep spaces clean & safe. Even in “normal” times Zazen has always been very clean, the staff is very friendly and professional. Love the job they do & services they offer.

Je
Review №29

Every time I go to Zazen, I leave happy, relaxed and refreshed. I am always pleasantly greeted and everyone is always happy to see you. Even in a pandemic, wearing a mask, I am still able to happily relax and feel good. I was in last week and had the rock and rose pedicure with hot stones at the end. My technician was so sweet, made me feel relaxed and I was so pleased when I left with my beautiful pedicure. The staff always makes you feel at home. In such a crazy time, I still find myself able to escapee and relax here. If you need some pampering, do yourself a favor and book a pedi and mani here ASAP! You won’t be sorry!

ja
Review №30

The best!! Very professional, clean and nice. My eyebrows are hard to wax, and Ron does a good job on my eyebrows. I am Soo happy I found this place.

C
Review №31

I went to get a manicure, pedicure, and to get my eyebrows waxed. I asked to get tip added on to my nails and was told that tips are not a service provided at the salon. I wish it would have been stated on the website as I have somewhere to be tomorrow and would have booked somewhere where I would have been able to get all the services I wanted. I have never heard of a nail salon not offering tips as a service. I have had tips added with dip and with gel nails which is why I was surprised it was not available at the salon. It is okay, I went on a recommendation from a friend and will not be returning.

St
Review №32

Posting on behalf of my wife, Polina, who absolutely loves this place, and its literally the only salon she ever goes to for any of her beauty needs for the past 6 years.She says: Aside from the always-kind and attentive staff, during these rough times, Zazen puts the safety and comfort of their customers first: youll never see anyone without a mask and the place is sparkling clean at all times. She got her microblading done here by Tien in 2020 and just completed her annual touch up; and yet again her expectations were exceeded. Tien puts so much thought and effort into her work, and the results are consistently flawless. Even considering how many artists there are in the area, you still cant find a better professional for the price, quality, and impeccable care you receive at Zazen for any of their services.

Ra
Review №33

Got my brows done by Tho and absolutely love them! Quality salon and excellent service. Will definitely be going back!

L
Review №34

I got a lash lift & tint by Tien and she was great! My lashes look so good & she explained everything she was doing each step of the way. She made sure I was comfortable & made me feel at ease during the process, as I have never had a lash lift before. Will definitely be coming back!

Sh
Review №35

Tracy does a beautiful job with volume lashes. Quality of work is fantastic!

Ha
Review №36

Just got the worst manicure and pedicure of my life. It was so rushed and a 5 year old could have done a better job. I want a refund.

Ma
Review №37

Went to Zazen during COVID and exceptional service and establishment. Very clean. Did a good job on my nails.

Kr
Review №38

This is my new go-to place for eyebrow wax and tint! My brows were like a work of art and it was a very zen experience indeed !

Li
Review №39

Anna is amazing. She really loves her job, and it is apparent in the quality of her work, and she is gentle and kind. She is also an artist, and just a wonderful person to talk with.

Po
Review №40

I absolutely love this place and will never go anywhere else. My gel manicure lasts 3-4 weeks without chipping! Crazy. And all the girls are super nice and friendly.EDIT: revisiting this review in 2021. Still my favorite place and the only place I would go to for my beauty needs or trust enough to bring my mom. I also got microblading done by Tien and couldnt be happier!

Ma
Review №41

I scheduled a last minute pedi today and Anna was my technician. The whole experience was phenomenal, I wished it lasted longer! Amazing detail with trimming & shaping, massage and sugar scrub were exceptional. I would definitely recommend this business! Very professional, knowledgeable and highly skilled. Thanke, Anna! I will be back. 😊

As
Review №42

I was nervous and excited for this signing up for the lash course. From the beginning when I entered my information to request info about the course I promptly received a text with all information. Chris was so helpful with answer any questions I had and replied promptly. When I arrived to class I was greeted by Skylar and he is great, provide great information and real life examples. Tien arrived and I loved that she also provided good information. The class was not at all boring we went and did hands on. I love the one on one rotating with both the instructors. Everyone was GREAT! I’m excited for this new journey and highly recommend this course!

Ka
Review №43

Everyone at the salon was very nice and welcoming. I went here to get a lash lift and tint. Not super impressed with how they turned out. I have straight eyelashes so they have no curl to them. They are also quite long. When she curled them they went completely curled back so now my eyelashes don’t look uplifted they look short and over curled. Almost like a c shape so they go in towards my crease as opposed to being lifted. Dissapointed because it’s not cheap to get this done. No complaints with the customer service it’s just that they did not perform the lift properly.

tr
Review №44

I have been getting my eyelash extensions at zazen for almost a year and I am very happy with their service! Tracey is my eyelash tech and she is amazing. She is very thorough with her application from cleaning my lashes prior to applying it and making sure that glue doesn’t get in any contact with my eyes (I have gone to some other places and the glue had left my eyes burning. ) the ladies there are very professional and accommodating!! The staff are always training and learning the latest techniques in the industry. If you are looking for a place that is up to date and knowledgeable about their work, I highly recommend!!

Tr
Review №45

I love zazen!

Al
Review №46

Amazing experience! I had a 9:00am appointment for a lash lift and pedicure, they saw me right away! The salon was clean and beautifully decorated! I was offered a blanket during my lash lift and reassured constantly during the process. During my pedicure I was offered a drink which I happily accepted! The staff was friendly and personable! I will definitely be going back!

Gi
Review №47

I am an esthetician in De and Pa trying to learn and perfect my skills. Zazen had a very calm and clean environment. Skylar was knowledgeable, I felt like all of my questions were answered. I loved the hands-on aspect about it. I always had someone that I could call On to see if I was doing something right. I would recommend to anyone

li
Review №48

I had such a great experience getting certified at zazen! They were extremely thorough and were helpful along the way. The instructors were very knowledgeable and kind. All my thanks goes out to them! I now have an awesome side hustle and could not be more happy!

Ke
Review №49

I came here for an eyelash extension training course and I was very impressed! The women here were very knowledgeable, thorough and patient. I loved how it was just a small group of six taking the class because it made things more personal and easier to follow with the one on one training. Sky was an amazing educator with a great personality. I learned so much from her and look forward to growing from her training :)

Li
Review №50

Zazen rocks! Mani/Pedi, microblading by Tien. Best above the rest! All the nail techs know how to do design on your nails. This place is worth every penny!

Ch
Review №51

Best experience and quality in town for my money. Wouldnt go anywhere else.

su
Review №52

They are good but not the best. I am yet to find something that suits my needs. So far, this is the place where I go. They are neat and clean. The only thing I dont appreciate is that they generally dont accept walk in.

Le
Review №53

I went to a class at Zazen to learn lash extensions. I found it very informative and definitely worth the money. The instructors were beyond helpful and the fact that you are also able to refresh for free is amazing and unheard of. We also get a discount for supplies whenever we need to stock up. Now it’s off to practice practice practice..

Ma
Review №54

Just home from a morning of having my brows micro bladed by stylist extrodinaire, Lindsay. I am completely happy with the results . The premises are immaculate and Lindsay put me at ease with her professionalism and thoroughness. Did I say I was completely happy ? That doesnt quite cover it - Im actually beyond delighted that a morning of very minor discomfort gets rid of my sparse brows and years of filling in . I highly recommend this service at this business with this stylist !!

Sh
Review №55

Ive had to draw my eyebrows on for quite some time due to thinning. It took so much time when you added it up 7 days a week. I came to Zazen and Ana performed magic! I was so pleased to be able to wake up and not have to spend any time on my brows. I had both shadding and strokes. I just came back for my touch up! So excited!!! Go see Ana!!! Highly recommend!!!

D.
Review №56

The Lash Extension Training is very informative. The hosts spent time with each individual giving attentive instruction throughout the hands on portion. I came knowing nothing and left armed with the theory and supplies to begin practicing!

Wa
Review №57

I took the classic lash extensions class with Tien and Skylar. Loved it! Very informative and hands on. I like the fact that they do lashes for a living not just train people to do lash extensions. Highly recommend

Kr
Review №58

I recently got a French gel manicure for a wedding I was in. The initial job looked great, but later that night at the rehearsal dinner the tips started to have a brownish tint to them. By the next morning (day of wedding) there was a red tint covering ALL of my nails. I went back the following day and was VERY displeased by the service. Not only did the workers try to make it seem as though it was MY fault for the red coloring but they offered to take the gel off and redo them....but as I was about to leave they CHARGED me another $25 on top of the initial cost. (Here I thought I was getting a refund!) I will not go back here again! I have gotten PLENTY of gel manicures and this has never happened to me, and I know for a FACT I did nothing for this to happen. And to be accused of this, when it easily could have just been a faulty polish is awful customer service!I see there has been a reply. To make things CLEAR I did not receive a spray tan before or after getting my nails done and my makeup was already done for the day before I got my nails done. My point has only been proven further by your response to once again place the blame on me. No need for a further response!

Ea
Review №59

I participated in the lash training this past Sunday and it was a great experience. The instructors were professional and top notch. Everything was scaliness throughly and there was always room for questions. I would highly recommend.

Ti
Review №60

I took a class in February to get certified for eyelash extensions. Tien and Skylar were great. Very down to earth and hands on with the class. I’ve learned a great skill that I can take with me anywhere I go. If you ever need to brush up with your skill, you can always go back for a refresher class. Thank you!

sh
Review №61

The best in lash classes. Small classes with one on one. If you need additional help you can come back for a refresher class . The school really cares about you and are there to answer any questions or concerns.

P
Review №62

This lash class was amazing. I learned so much in only a few hours. The instructors were very knowledgeable, professional and thorough with their teaching. The atmosphere was clean, classic and chic. I am extremely happy to have been certified by Zazen beauty and definitely recommend them to anyone interested in becoming a LashTech. Im proud to be part of the Zazen family because I know for sure they put me on the right path to success 😊😊!!!Thank you!!

Ma
Review №63

I feel that for a place that advertises as a spa it does NOT present that way. Television is tacky, nail bar makes you feel like a number - next.... the girl that work there are nice enough but the atmosphere in general is flat. However, my nails did look lovely. Even so, if I’m paying spa prices I want a spa atmosphere.

Ki
Review №64

Worth every penny! Best Lash Instructor at all times. I took both classic and volume classes. Iv learned so much, Tien taught me ways on how to lash and how to build clientele’s. I recommend Zazen to get lash certified!

Ka
Review №65

Nice comfortable ambiance. There is a nail bars, pedicure area, and beds for lash and brow services. I am very pleased with the lash extensions and brows microblading services that I have received. You can be kept warm with blankets if youd like. The staff is very friendly.

Mi
Review №66

I took the lash class and it was very informative. Tien & Skylar were very knowledgeable, hands on and extremely helpful. I feel very prepared to be successful in doing lash extensions. Thank you Ladies.

Ti
Review №67

Highly recommend!!!!! Just recently went back for a touch up on my eyebrows that I recently had microbladed but ended up getting ombré powder brows instead and I absolutely love them! The color is perfect! They look so natural and did not hurt that much at all!! I will definitely keep going back for this service it is amazing!🙂🙂

Ja
Review №68

Very professional, welcoming, and chic! I traveled an hour to visit and am very satisfied with the services provided. 100% recommended!

Am
Review №69

Love this place!

fa
Review №70

I waited a long time to get my eyebrows done. I didnt know how it was going to turn out . Tan has blessed hands. My eyebrows turned out better than I could ever imagine. Every one loves them.. I cant stop looking at them

Je
Review №71

I recently took their lash training class, and I did enjoy myself. I thought both the trainers were very experienced and knowledgeable.

Ad
Review №72

I got my eyebrows touched up after having them microbladed a little more than a year ago. They didn’t even look like I needed a touch up but wanted to take advantage of a little touch up before my wedding. Ive been obsessed with my eyebrows since I got them done, Zazen salon is amazing. Tien is amazing, Id highly recommend them to anyone! Best decision Ive made! My eyebrows look just as good as day one.

As
Review №73

I’ve gotten my lashes done by numerous lash techs around Delaware in the past, but I just recently got volume lashes done at Zazen and I am OBSESSED! Naturally, my lashes are very short and sparse but Zazen brought my lashes to life! Also, fortunately my real lashes are still healthy and not falling out like other places I’ve been. They definitely made a loyal customer out of me. Although I live in Delaware, the drive to get my nails and now lashes done at Zazen is so worth it. Thanks Zazen!

De
Review №74

Staff was very kind. I had pedicure and manicure. 2nd day my nail polish peeled and 3rd day my cuticles came back. I didn’t write a comment until today. They sent me a message to score and I responded than they asked me why did my score is low. I explained the reason of my score and they responded to me “Got it. Thanks again for your feedback” without saying sorry.

St
Review №75

Zazen is such a nice salon so clean and professional, I got powder brows done by Tien, she suggested the powder brows for me which is like microblading but looks more filled in and I am obsessed! She did such a good job, made sure every little detail was perfect, and they look amazing i couldn’t be happier.

An
Review №76

I took the classic lash extension course at Zazen and I loved it! Tien has many certifications of her own so I knew I was learning from someone who knows what they are doing! I learned everything I needed to know to do a healthy set of extensions and felt confident doing them. She also offers on going help (no cut off) and i think that’s amazing! She offers free refresher classes and has a Facebook group for all of her former students in case we need help with anything.

Je
Review №77

They were so kind and took excellent care of me. I will definitely be returning.

El
Review №78

I started off going to this nail salon because I lived right across the street. I now live almost 30 minutes away and I will still only come here! I will not let anyone else wax my eyebrows besides them. The atmosphere is so nice and the girls are always very welcoming and friendly. Definitely a nice spot for a bridal party or group event too!

Ca
Review №79

Ive taken the classic lash and microblading course with Zazen West Chester. Both courses exceeded my expectations. Tien is a wonderful instructor for both lashes and microblading and her support staff were beyond helpful. If you want a thorough class with patient and knowledgeable instructors look no further. I left both classes with the knowledge, skills, confidence and on going support to get my business up and running. They also provide marketing help which was an unexpected bonus. You will not be disappointed.

Kr
Review №80

Very clean and the technicians do a great job. They were also very nice with my 3 year old, who came for her first pedicure.

Jo
Review №81

I took the classic lash extension class it was very informative and beneficial to my lash creations, it enhanced my ability and I am much more confident I loved the class and totally recommend it to anyone it was such a great experience!!!

Li
Review №82

Zazen’s eyelash extension training program is great! After doing research on finding a good place to get certified, I chose them, not only are they affordable, but they also are very dedicated in training other lash artists! We went through the theory, which our booklet has most of the information they cover so we don’t get lost, it’s not fast paced and it’s a small group of people. Tien and sky were great and very helpful! My experience was unforgettable, not to mention we can always go back for more help for no cost! Thanks zazen!! ❤️

de
Review №83

I took the classic eyelash extension class and I learned so much! Tien & Skylar were extremely helpful and attentive to each student. If you are looking to begin learning the art of lash extensions this is the place to go!

Ki
Review №84

Friendly staff but I honestly think their attention to detail is off. They don’t spend enough time on pedicures. I feel they are rushed and maybe it’s due to over booking. There are better places in the area to get a good mani/pedi.

La
Review №85

I just had microblading done by Tien and my eye brows look amazing, Tien took her time and made sure that the shape and color matched my skin tone and hair color. I could not be happier with the outcome. Thank you so much Tien.

Gi
Review №86

Tien is very knowledgeable and so sweet! I took the classic lash training course in March and I learned so much! Tien and Skyler were very helpful and patient.

Tr
Review №87

Wonderful staff and they do a great job too

Ly
Review №88

Due to cancer treatment I had lost all my eyebrows and just couldn’t handle not having any brows any more. I finally decided to get them microbladed by Ana at Zazen. She was amazing, for the initial session we did just microblading and they turned amazing. For the follow up, since I have really oily skin, we decided on microblading and shading. I love my eyebrows now. Ana was awesome, she explained the whole process, went over the shape and the color with me during both sessions. I highly recommend her and will be seeing her next year for a touch up!!! Thank you Ana !!! 😀😀

Da
Review №89

I drove 2 hours away just so I could get my eyebrows microbladed there because I saw Tien’s work on instagram. Tien did a wonderful job getting the perfect shape and color! Everyone is really friendly and helpful. I would recommend this place for, nails, brows, and lashes.

Al
Review №90

Well, I was the winner of the microblading giveaway. I was a little nervous about the procedure but Tien put me at ease. She explained the process and made sure I understood what she was going to do.Tien measured and marked my brow area. I was completely in control of the final outcome of my brow shape. When Tien had finished my brows she handed me a mirror to look at my new brows. All I could do was stare at my beautiful new brows and cry. Its been 7 years since i lost my eyebrows to cancer treatments and today I finally have my face back.Tien, I cant thank you enough for this gift!! You have no idea how life changing this has been for me.Finally, if your looking into having microblading done then look no further!! Zazen West Chester is the place to go for professional, friendly, and informative services.

Th
Review №91

Tien and Tracy are the BEST! Ive been going to Zazen for two years now and each visit is a wonderful experience! Tien did my lashes for the first time and she really did an amazing job that I cant live without them! Im seeing Tracy now and she makes sure that my lashes are perfect everytime I come in for my appointment. She also takes care of my real lashes by putting on the right length and volume. One thing that I really love about my lashes is that how they look so real! I always get a lot of compliments! Worth every penny!!

Ca
Review №92

Theyve always done a great job on my nails and the staff is super nice. They definitely take their time on your nails to make sure everything looks good. An added plus is that the place always smells good and not like chemicals.

do
Review №93

Tien was very personable and professional. Would absolutely recommend her services to anyone. Her shop is clean and always bustling with activity. My microbladed brows definitely appear fuller and are very natural looking. I get lots of compliments. Thanks!

Ba
Review №94

I saw Ashley and she did such a wonderful job on my pedicure, she went above and beyond to make my experience better, PLUS im very sensitive and she was very gentle with me! The salon was beautiful and all of the girls were so friendly! Great experience all around!!!

Sh
Review №95

I just got an awesome gel manicure from Zazen today! Very friendly staff! Perfect mani! Online reservations make scheduling super easy

Ki
Review №96

Tien is an amazing beauty professional who has articulated her skills in microblading. I had microblading done by Tien two years ago and it has been one of my best investment. I’m constantly receiving compliments about how great they look.

ch
Review №97

Ombré Powder Brows By Tien5 stars for cleanliness, communication, education and perfection.Tien completed my first ever Ombré Powder Brows 1 day ago.Over the years the tails to my eyebrows disappeared so I would pencil them in everyday.I expressed to Tien my struggles and she recommended this service.The service was awesome from being numbed to finishing up with education on eyebrow care.😊I definitely recommend her services!

Ka
Review №98

HIDE YOUR DESIGNER GOODS, LADIES! I have never taken the time to write a bad review before, but I couldnt let this go unheard. I was appalled by the negligence of my nail technician. In the middle of my nail appointment I noticed a white circle on my brand new Balenciaga wallet, that was not there prior to my appointment. I brought it to my girlfriends attention, who was sitting to my left, the nail technician asked what was on it, and I responded it could possibly be nail polish ( I wasn’t sure, all I knew was it was not there prior). Carelessly, the nail technician reached across the nail bar and quickly rubbed my wallet with acetone, WITHOUT PERMISSION. I looked at it in disbelief and in fury, asking myself who in their right mind would rub ACETONE on a CLIENT’S metallic pink Balenciaga wallet. I understand the nail technician was just trying to help, but sadly she just ruined my brand new Balenciaga. After saving for months for this wallet, I was hoping the nail salon would be held accountable for their actions and attempt to make things right, but after speaking with both the manager and the owner they refuse to do anything. I walked out and later after calling numerous times they decided they would give me a refund for my nails but would do nothing for the wallet that their technician ruined. I will not be retuning to say the least.

Ka
Review №99

LOVE this place. Great for nails! I can go with a friend or alone and can book online.

Ka
Review №100

Excellent microblading work! I could not be happier with my brows that were just done by Ana. If you are hesistant to try, go for it! Youll be glad you did!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:200 E Gay St, West Chester, PA 19380, United States
  • Site:https://zazennailspa.com/salon
  • Phone:+1 610-430-1400
Categories
  • Nail salon
  • Beauty salon
  • Facial spa
  • Permanent make-up clinic
Working hours
  • Monday:10am–5pm
  • Tuesday:Closed
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7:30pm
  • Sunday:9:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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