I had the privilege of having Sophia Lee as my tax preparer for 2021. Very knowledgeable and professional. She took the time to make sure everything was done correctly. I was very pleased when I left my appointment with her. I love Jackson Hewitt and every year I have a reason to come back the next year!!
The lady that did my taxes in January failed to tell me that I had to come back to file my state taxes. And other things. Was a pain in the butt trying to get my state taxes done.
The lady that did my taxes acted like she didn’t know what she was doing. She had to have someone else remote access her computer to find out why my taxes wouldn’t submit. And it took close to 2 1/2 hours for it to be fixed. Then she couldn’t tell me if I was going to be able to get the refund advance again like I did in December.
Its Fast and Professional and as always i feel they really care about trying to get the maximum amount on your taxes for you!!!!