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Barton Small Engine Sales & Service
1628 N Main St, West Bend, WI 53090, United States
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Barton Small Engine Sales & Service

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N
Review №1

Hello I have a vintage 1973 Simplicity System 9020 Powermax tractor . I had various services performed on tractor for past 8 years from minor to major and always done well, with parts availability never a problem to complete the work.The staff is always very knowledgeable and courteous...Thanks again!Barry

Ja
Review №2

Always helpful, quality work, friendly service, good prices, very knowledgeable and great brands

Br
Review №3

Always great, theyve come through for me with a part, service or anything Ive needed

Pe
Review №4

Scott did an excellent job with my Husqvarna Automower. He diagnosed the problem and went out of his way to fix it. Im definitely going there for all my automower repairs or upgrades. Great place.

Ro
Review №5

Excellent service dept.Very good at diagnosing.

RO
Review №6

Scott and staff are very knowledgeable and friendly. They did the repair in a very reasonable time and price.

ro
Review №7

Went out of their way to determine, locate, and order my part. Had it within a day.

Gr
Review №8

They still had some inventory of snow throwers. Great service. A dependable business that is a go to in West Bend.

Ch
Review №9

Excellent service and stand behind their repairs. Dave, Jeremy, Andy, Scot, excellent to work with. Have used them for years.Y

ch
Review №10

If I could leave less than 1 star I would.. told us our pressure washer was junk.{ They had had it for over a week . It had only been used a few times,} they said they would dispose it for us, or we could pick it up for $15.00, my husband did not feel right about it so he went and paid the $15.00 and picked it up. after further inspection we could tell they had not even removed any of the screws, within a few minutes a friend had it running perfectly.

Pa
Review №11

Excellent customer service!

Sh
Review №12

My machine came out worse than it was when I brought it in.

Ch
Review №13

We own a simplicity lawnmower that my father purchased several year’s back from here. This is the only place we go for parts or maintenance. Everyone that I’ve dealt with was helpful and got me in and out fast. After my husband wasn’t able to replace a belt, I had to bring the mower in to have someone replace it for us. The gentleman helped me unload the mower from my trailer and pushed it into the shop. He fixed it and loaded it back into my trailer within 20 minutes, free of charge (Probably due to purchasing the belt through them). Customer service is spot on.

Mi
Review №14

Gave them a troublesome zero turn to fix. Took a couple tries but they got it right and handled everything like pros. I completely trust these guys to work on my stuff.

Ro
Review №15

I received EXTREMELY friendly informative service here. Solved my problem for only 2 bucks and saved me a self imposed 50$ headache.

Ti
Review №16

Do good work

Da
Review №17

I end up going for small engine parts and chain saw chains fairly regularly at Barton small engine and repair shop. The counter help are usually very knowledgable. They are very helpful and frequently looking up part numbers and sizes for me. Occasionally, the younger clerks appear a little too busy for my questions, and that is why 4 instead of 5 stars.

Go
Review №18

Had problems with any of my yard tools they take care of you wonderful service...

Ji
Review №19

I was in and out quickly ~ got what I needed. I appreciate that staff were wearing masks.

Me
Review №20

Very easy to deal with. Fair prices and good advice

kr
Review №21

Friendly knowledgeable staff.

Br
Review №22

Great to have a local expert in town when in comes to repair and sales of lawn mowers, riding mowers and snow blowers. As the big box stores do lack in the expertise. My visit to Barton Small engine was due to getting ready for winter. Realized my snow blowers auger belt needed replacing. They were out of stock and had ordered a belt for me. They had it ordered and ready for pick-up in 2 days. When I picked up belt I also had brought in my 2 stage snow thrower for a tune up. It was very nice they had an employee help me get it out of my vehicle. Advised me they are about a month to 2 months behind and will work on my as soon as they can. I greatly appreciated up front honesty of timeline. I look forward to my snow thrower being fully tuned for ole man winter. Great bunch of guys at Barton Small Engine.

Ka
Review №23

Always the very best!

Mi
Review №24

Great little place!

Ch
Review №25

Great guys, great service, great products.

Ke
Review №26

These guys do great work!! They are also very knowledgeable when it come to just about any small engine piece of equipment. I wont take my stuff anywhere else!

Ja
Review №27

Super friendly and have what I need every time.

Ku
Review №28

I love BSE. Loyal customer for decades.

Pa
Review №29

Always friendly and fast service.

Sa
Review №30

Went there this morning after finding the time to go with my husband to pick out a new push mower, per the recommendation from a good friend. I called ahead of time, and spoke with a man who was extremely pleasant and polite - which gave me high hopes for our visit. However, when we (my husband, myself and our 4 kids) got there, we went and looked at the push mowers on display, and were just killing time thinking someone would come up and ask us for help sometime soon. After looking around, I see that an unspoken line had formed on the other side of the room, and that I told my husband to go get in line, apparently, since that was the only way to get service. He waited in line for and additional 42 minutes before being called Next! and when we told them we were here for a new push mower and wanted to trade in our current mower, we were told they didnt have a mechanic there to review our mower so it would have to be another day (mind you, I called ahead and was told we could come by ANYTIME during business hours). Fortunately another employee overheard and said no problem, he could help us. He walked out to look at our mower, told us verbally what they could offer towards our new mower, and we agreed. We followed him back in and he disappeared?!? We saw him come out twice to help others, and was even working on another mower for someone else that was behind us in line?! We waited for another 20 minutes, and nothing - he was in the back completely ignoring the fact that we were waiting to pay. We left aggravated with the poor customer service, lack of attention from staff and without a mower. We simply planned to come in, purchase a new $400 mower and be out the door with the mower in less than 20 minutes. It was have been an easy sell for them with us, and now they lost that to a competitor. We will not waste our time and ever return here.

Gl
Review №31

I am really out of my element in a place like that! They were so helpful and friendly. Wonderful customer service!

Ke
Review №32

Very very nice place .nice people. honest straight up. I wanted a log splitter .was a little low on cash and they held it for me until I had enough to purchase it. cant go wrong with people like that.

Jo
Review №33

Great people, great prices. They took time to explain why my problem happened and how to prevent it from happening again. Great overall experience!!!!

No
Review №34

Barton Small Engine Repair used to be a good place. People were friendly courteous and very helpful. Something changed its been over 3 weeks for my blower and they still have not looked at it or repaired it. They give the excuse that theyre really busy and I can understand that sometimes but that seems to be the norm. I guess its time to take your small engine repair stuff to a different repair shop. Too bad theyre in a great location but their service is going downhill. I really hope they read these postings and do something about it.

Sc
Review №35

I brought my mower in on a Monday for a new pull cord and blade sharpening, and was told it would be about a two-day turn around. They had it back to me the very next afternoon, properly repaired, and reasonably priced. Very pleased and I will use them again when needed!

St
Review №36

Always good service. Sometimes theyre pretty busy, but its worth the wait. Very knowledgeable on small engines and power equipment.

ja
Review №37

Very knowledgeable and helpful staff. They will sharpen your chainsaw like no other. Guarantee you the best in the state. From mowing your lawn to removing snow and everything in between these guys are awesome!

Da
Review №38

Ive never been disappointed at Barton Small Engine Repair always great service and great performance with the mechanics

Sy
Review №39

They were holding an Open House this Week end. They were very helpful. The Sales Rep was there. The food was great.

Ji
Review №40

Great place, knowledgeable people. Always have the part I need and if not they find it! Excellent service work also.

Tr
Review №41

Excellent small town service dont pass by .. your wallet will thank you

Je
Review №42

Good place to deal with. Nice small business

Ro
Review №43

Knowledgeable staff and they have access to parts for almost any make.

Th
Review №44

Barton Small Engine is the THE place to go for repairs. I brought in a tired, older Toro push mower with a Honda engine. Two days later I had a brand new machine! It had power it has not had in years. I am going to buy replacement wheels and make it new again. Beats buying a $700+ new mower. Thanks guys!

La
Review №45

Great place to get what you need.

Ja
Review №46

Good place to shop and can get you parts that you need and fast

Ka
Review №47

They can fix anything. And if it isnt worth fixing, they are honest about it.

Ro
Review №48

Great service, honest explanation of parts and services needed for my lawn mower and leaf blower.

Te
Review №49

Great people to deal with, fair prices, and excellent service.

Ja
Review №50

Thanks for your help gentlemen snowblower up and running beautifully toro 2450

Ja
Review №51

Great to have in neighborhood.. knowledgeable & trustworthy!

Ca
Review №52

Great place. Can fix anything. Decent prices.

An
Review №53

Been going for years and they have always been great to us.

Mi
Review №54

Never try and fix your stuff yourself, save yourself the time and money and take it here. They are so cheap, I shake my head every time I see how little they charge. Small town values with low prices. They stand behind everything they do. Will always recommend them

Ja
Review №55

Very nice people that really know their stuff!

Br
Review №56

Called early in the week to order 7 quarts of Hy-Tran fluid. The man on the phone promised they would have it in stock and so he wasnt going to make a special order. I showed up and they didnt have it. It was a very long drive and a lot of my time wasted. I have purchased things from them in the past and will never go back. Guess my next tractor will be a Simplicity!

Gr
Review №57

Have used their services for repairs, maintenance and parts a number of years. Have found them to be very knowledgeable, honest and helpful.

Ro
Review №58

Great service very patient an excellent job on my repairs.

To
Review №59

Great service and decent prices.

Ja
Review №60

Great help they know what they are talking about and have the parts I need

Ja
Review №61

You need a part for chainsaws they can get it!!! Also do great repair work.

Ei
Review №62

They do a really good job & they always let you know how long, & whats wrong with what you drop off & what it will cost before they fix it.

Wi
Review №63

Great place. Very knowledgeable.

Oo
Review №64

Really bad place i called asking if they knew or had any broken riding lawn mowers and he decided to hang up on me really great service wow.

Wi
Review №65

Helpful and informative, prices in line as well.

Aa
Review №66

Great service and selection of products!

DA
Review №67

I keep telling myself that they were busy...but they had my stuff for 3 weeks and never even looked at it.

de
Review №68

Excellent service!!

Ca
Review №69

Great parts department

Ch
Review №70

Very friendly and polite workers

Jo
Review №71

Great place to do business

Ra
Review №72

Great customer service

No
Review №73

Provide great customer service

Jo
Review №74

Helpful finding parts.

Ch
Review №75

Awesome service and inventory

Jo
Review №76

Expert service and parts

Ja
Review №77

Helpful people

JE
Review №78

Great service!

Ka
Review №79

Great customer service

Ha
Review №80

Great service.

Ma
Review №81

Always helpful

Fr
Review №82

Awesome

Information
9 Photos
82 Comments
4.6 Rating
  • Address:1628 N Main St, West Bend, WI 53090, United States
  • Site:http://bartonsmallengine.com/
  • Phone:+1 262-334-5373
Categories
  • Lawn mower repair service
  • Lawn mower store
  • Small engine repair service
  • Tractor repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • In-store shopping:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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