user
Equipment Rentals Inc
2001 Decorah Rd, West Bend, WI 53095, United States
Appearance
Equipment Rentals Inc

Comments
Ch
Review №1

Quality equipment. Well maintained. My go to place for renting small backhoes, stump grinders, aerial lifts, etc.

Ji
Review №2

Havent had any problems renting equipment here. Only thing I dont like is my total travel time to rent here (45-60 min to get home & back for return) can be 1/4 of my rent window.

ja
Review №3

The staff here was amazing. My pick up and drop off were painless. Definitely get the damage waiver. I highly recommend Equipment rentals for all your rental needs.

Ma
Review №4

Friendly, helpful, knowledgeable, and reasonably priced. Ive rented from them many times

Je
Review №5

Always friendly and informative service. Equipment in good working order. Fair pricing.

De
Review №6

Very helpful, lots of great party necessities...very reasonably priced....

Ni
Review №7

Good deals for rentals. Always checked beforehand on equipment so it works.

sh
Review №8

I like this place. Fair rental prices and Ive always had good luck with their products I rented.

Be
Review №9

Excellent to deal with and they have anything you would need.

Ma
Review №10

Equipment rentals was great to work with getting a tent, tables, chairs, table clothes, and lights for our wedding. They were very responsive to both calls and emails and answered all our questions quickly. They set up a delivery time that worked for me and then after the event they were here right away Monday morning to take it all down. We hardly had to do any work ourselves other than putting the tables and chairs where we wanted them.

Da
Review №11

Good people. Fair pricing.

Ja
Review №12

I have rented all different kinds of equipment from here and it is always very smooth! excellent hours and they allow after hours drop offs. This place rocks and will continue to use equipment from them in the near future!

Jo
Review №13

If you need it, they have it. And there nice there too.

Je
Review №14

Have rented a lot over the years and everything always works great! I once was doing a job and the tool I rented did not do want I wanted it to do, but the owner sent me home with two other options and it worked and didnt charge me extra! Now that is great customer service. Everyone is friendly! I enjoy renting from Equipment Rentals they always have what I need!!!

Sa
Review №15

They made renting what I needed so easy! Pickup was fast and convenient, they even loaded my car for me. Returning was a breeze and I was in and out in a few short minutes. I will be renting again soon!

Sc
Review №16

They have everything you could possibly need for any function you have.

Av
Review №17

Friendly and easy to work with.Will use in the future again!

Ma
Review №18

Great service and always have what Im needing to rent

La
Review №19

We needed a car dolly for my son in a hurry. We rented the unit, hauled the car and returned it in less than an hour! Thank you folks for the fast and courteous stress free service.

An
Review №20

Love the drop off and pick up option for the equipment! Have used equipment rentals for two different events and have been satisfied both times! Fair pricing and good customer service. The younger boys who pick up and drop off could be a little more professional but otherwise I’ll be coming back for future events :)

He
Review №21

Staff has expert skills and knowledge with their equipment. Very friendly and helpful, too!

Ja
Review №22

I always have a great experience with renting here. Needed a nail gun and nails and the staff was friendly and asked the proper questions about what I needed to make sure I was renting the proper gun. Very helpful.

Ab
Review №23

The tent, tables, chairs and linens were delivered on time! The tent looked great and worked well. So much less stress knowing Equipment Rentals had it all handled. The linens were pressed nicely, so everything looked great once set up. Booking was easy and they guided me through what I would need and what wasnt necessary. I didnt feel pushed in any way. Thank you! Abby

Da
Review №24

Service is always good and prices are more than fair. Have done business with eqrents for over 10 years and I will continue to spend my money to support locally owned and run businesses. Both locations Westbend and Hartford are equally good.

Me
Review №25

Equipment Rentals were kind enough to help me with a last minute request. Staff was pleasant, prices were good and delivery/pick up was stealth like! Won’t hesitate to recommend to friends or to use again.

Am
Review №26

Our wedding was on Labor Day weekend. When our other rental company for a dance floor and staging backed out at the last minute, we were left scrambling. Other rental agencies were very frustrating with terrible communication, delays in returning phone calls or not listening to/answering our questions.Colin at Equipment Rentals was fantastic at listening, providing complete answers to questions, even when I had to call him back several times because the only dance floor option they had remaining available wasn’t the ideal solution for us and I wanted to investigate other options. When I finally realized that ER was our best option, particularly because of their customer service, we rented with them.Colin took the time to explain all of the setup and work through logistics with us. Other warehouse personnel were pleasant. Pickup and return was easy and reliable. They even sent us a thank you card after our event.Top notch service and thank you for coming to our wedding rescue!!

Do
Review №27

I have rented several pieces of equipment from Equipment Rentals - most recently a Harley Rake. They have always had my rental equipment ready to go when and where I needed it and have been helpful in loading/unloading and making sure I understand how to use the equipment. Our company rents equipment from 4 different providers depending upon specific needs or location of projects. Equipment Rentals provides the best service in my opinion, along with accurate scheduling and invoicing!

Br
Review №28

Awesome to work with! We rent lots of equipment from them each season. Very few issues, and when there is one they make it right! Highly recommend

Jo
Review №29

Rented 6 tables and 50 chairs for a graduation party that we had this past weekend. Fast efficient service loading into our vehicle, even faster unloading. Thank you for helping us with this last minute decision.

Am
Review №30

Very accommodating. Answered all of our questions. The rental become available earlier than expected, they called and communicated that so we could pick it up earlier.

C
Review №31

I had to make a last-minute change and the staff was helpful, courteous and kind. The change was definitely inconvenient for them, and I truly appreciate how easy they made everything on us. We always rent from here, and this is another reason why.

Ti
Review №32

The cost of renting a tent and banquet tables was reasonable, and they were flexible with the time of pick up and drop off. It was a great rental experience.

Mi
Review №33

The best rental place in town! Always have what I need!

Je
Review №34

Super convenient for a bday party. Answered call quickly. Loaded and unloaded the truck. No problems! They even sold me sternos for my buffet table! Definitely will be back.

An
Review №35

Rented a floor sander to sand my deck. Helpful staff to load and unload along with prices better than Home Depot.

Jo
Review №36

Ive used Equipment Rental several times and they have always been fast knowledgeable and friendly. When I needed guidance on using a 50 lift for the first time they were very helpful.

Ch
Review №37

We were very happy with the service. The delivery and pickup went as scheduled and the tent, heaters and tables were in very good condition.Thanks

Ro
Review №38

When you go to a gas station or grocery store to exchange your propane tank for a full one, you are only getting 15 pounds in your tank. When you go to equipment rental you get 20 lbs at $0.80 a pound calculate it, its a lot better deal.

Mi
Review №39

Had an insulation vacuum, rental was a great price. Make sure you decline the insurance right away if you dont need it... They wont tell you about that.

Aw
Review №40

Staff was helpful and courteous.

Jo
Review №41

Best place to rent anything .. Ive been a customer for years. Jeff and Terry are awesome..

Ma
Review №42

Great rental place for all your party needs. Very friendly and helpful staff. Prices are also very resonable.

Ja
Review №43

Weird place with a difficult pickup system. The three people who helped load our inflatable into the truck were just inexperienced high schoolers who had no idea what they were doing. One almost threw out his back and myself and the other person picking it up with me had to do most of the work. It was irritating and an ordeal. Then when we began to set it up, we realized we were given the wrong instructions. Being 45 minutes from the shop, we had to figure it out ourselves. Frustrating experience.

He
Review №44

We have worked with Equipment Rentals for the past 4 years with great experiences each time! They have been very friendly, timely with their deliveries and accommodating to what we needed each time.

Al
Review №45

Very helpful to rent chairs for our wedding, easy to pick up and to return. Would definitely recommend to others.

Cr
Review №46

They were great to work with. They were friendly, on time, and flexible. They made a stressful time for us less stressful.

Da
Review №47

Rented tables, chairs and a stage for a city festival. Equipment Rentals was great to work with and much more accommodating than other vendors I have used in the past.

Ca
Review №48

There was a misunderstanding about return date for the rented item. They double charged me and called after the fact with an attitude. Never even told me they were charging me when they did. Could have treated me like a customer, it was a miscommimication. Woman was nasty and rude right away. Will not use again because service was horrible.

Mi
Review №49

Excellent equipment and service. Jeff and Teri are the best.

Sc
Review №50

They always have what I need and provide great service!

Te
Review №51

GREAT, FRIENDLY SERVICE.Had us in and out quickly.

Je
Review №52

Great prices, reduced fees for returning equipment before the rental time is up.

ho
Review №53

Very helpful, everything we needed

om
Review №54

Affordable and easy going rentals.

Mi
Review №55

Amazing service and fair prices!!

Je
Review №56

Always takes care of my needs. Equipment in great working order.

Mi
Review №57

Outstanding Customer Service! Highly Recommend!

Jo
Review №58

Fair pricing and great service!

Jo
Review №59

Good equipment, clean store. Kinda rude to customers sometimes.

Da
Review №60

Good equipment and readily available.

Bo
Review №61

Great service.

Da
Review №62

Always great prices, and employees!

Ju
Review №63

They do not rent helium tanks to fill party balloons

Se
Review №64

They have EVERYTHING!

St
Review №65

Good service

La
Review №66

Professional and on time

Information
100 Photos
66 Comments
4.7 Rating
  • Address:2001 Decorah Rd, West Bend, WI 53095, United States
  • Site:http://eqrents.com/
  • Phone:+1 262-338-6256
Categories
  • Crane rental agency
  • Equipment rental agency
  • Party equipment rental service
  • Party store
  • Tool rental service
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:8am–4pm
  • Thursday:Closed
  • Friday:7am–5:30pm
  • Saturday:7am–5:30pm
  • Sunday:7am–5:30pm
Similar organizations