Elite repaired mine and my FNL air conditioner. Both were fixed within 24 hours, staff super friendly and knowledgeable. This was during a heat wave and grateful for the fast reliable service. Will be calling in the future for service.
The entire staff is warm and friendly. I am a General Contractor and I not only use them all the time on my clients projects, they installed a brand new system in my personal home. They are responsive, always on time and the crew in the office are always a delight to speak with about any issues we may encounter.
While there were some initial hiccups with scheduling the appointments . Their staff was extremely helpful and did everything they could to make it an enjoyable buying experience I would 100% recommend this company for any and all Heating and cooling needs
The service from everyone at Elite Heating and Cooling was impeccable! I cannot express to you how helpful everyone was. The arrived that day to fix my AC and did it very quickly. We were quoted an outrageous price from another company, and Elite fixed everything charging us a quarter of the price. Absolutely outstanding service.
Elite Heating and Cooling has saved us twice! Our AC went out just a few months after we purchased our first home. The unit was 20+ years old so we figured we needed to immediately replace the unit. Elite came over and was able to get that old unit working in no time! They were very pleasant to work with and they never pushed or pressured us into replacing our unit. Fast forward to the following summer when I was 8 months pregnant and our unit finally bit the dust... we called them late in the evening shortly after the AC stopped working and they had a technician there the following morning to help us out. They helped us pick out our new units and installed them very quickly. I was very appreciative of their quick response time and ability to resolve our issue at such short notice. I will never hesitate to recommend them to anyone who has any HVAC needs!
Worked on my home running ductwork. The Gentleman Tyler was very nice and upstanding.
On time, quality work, customer oriented.
I use Elite Heating and Cooling for all the Commercial and Retail Properties I manage. They are hands down the most reliable and professional company I have ever worked from the top to the bottom. Their technicians are top notch and speak to you in way the you understand and feel comfortable. I recommend them to everyone!
I have been using Elite for almost 3 years. They have never canceled or rescheduled. Their technicians are always on time and very courteous. I have referred them to friends and family who are also very impressed with them.
My AC unit was making a strange noise so I called Elite to have it looked at. Mark was sent out and took care of the problem. Very impressed with the professionalism during covid. Having a child with a compromised immune system, I am concerned with whom enters my home. Mark was great! I was told the cost upfront and the problems were fixed.
Elite has done a FANTASTIC job for my clients! When another company tried to convince them they needed a full HVAC replacement, Elite came in (very quickly - with 1 day notice!) and clean & serviced the system. The assured us it was working properly and did not need a full replacement. They were honest, educated and incredibly reliable. I will be exclusively recommending them to friends & family now. Thank you Elite - Brett, Tim, Katie, Jackie and everyone else that helped us keep this sale together!
I discovered my water heater in a puddle of water in the basement and found myself in urgent need of a replacement. I called Elite first thing in the morning, and they were so helpful in getting me a bid. They were up front about what they did and didn’t do, and gave me straightforward, no-BS pricing that was better than the other bids I got. They were also the only ones who could get me scheduled that same day. Less than six hours after I called them, I was shaking hands with the techs, thanking them for a job well done. I would highly recommend this company - you can’t beat service like this!
They arrived on time and installed a new HVAC system. The service was great and they were very polite and professional. Good work with good warranties
We used Elite Heating & Cooling to inspect the HVAC for one of our Buyers. Easy to schedule the inspection and the Report was legible and professional- a rarity in this industry. While we were with them- they offer a GREAT HVAC Maintenance Program- which we signed up for. They are also testing the Indoor Air Quality of our home so we have that information and can make changes if needed. They are the REAL DEAL when it comes to Service & Professionalism!
So friendly and knowledgeable! I called at least 7 companies before contacting Elite. Thank you so much for your help!
Thank you Elite Mechanical for coming out and doing my propane leak test 👍 They came out the same day that I called, very professional and knowledgeable tech answered all my questions and educated me in the ways of propane. I forgot who I spoke with on the phone I apologize, but she is super friendly and sweet:) Highly recommend!!
We had an air purifying system installed in our house and the results have been amazing. We live in an area where there is a ton of construction so the dust and our childrens allergies were awful. We have had the new system for the about six weeks and it has made a world of difference. From the initial consultation to the installation, the process couldnt have been easier.
Elite Heating and Cooling is the Best! They have great customer service and their technicians are experienced and knowlegable, The company is very professional and do an excellent job. They offer service agreements, system installations, air quality testing and I am sure more than I am mentioning.They work in residential and commercial. They really take care of their customers. I highly recommend Elite Heathing and Cooling for all your HVAC needs
Always professional and responsive.
Devin was very knowledgeable, attention to detail, and professional. I highly recommend this company.
They were very prompt fix furnace after cleaning they did a great job .we had grandkids over since school was out so we needed heat fix fast thanks so much will call again if anything else break
I want to give a huge shout out to Katie Halfaker Malloy, Tim & Devin at Elite Heating and Cooling!! I sent a text at 7:45 saying I had no heat and they were here within an hour! They were honest, took the time to explain to me what was going on and gave extremely fair pricing! Thank you very much!
I have been dealing with Elite Heating and Air for a yr. They installed a new system in my new house. Yes there were some problems at first, however they came each time, fixed the problem without issues. I hired them to do monthly annual maintenance on my system. Very pleased at my last appointment.Service Rep. Was polite, caring, and use booties to keep my hardwood floors clean. 10 stars
Professional and extremely friendly service. Would like to give a huge shout out for their knowledgeable and prompt service! Nice to know Elite is always there when we need them!
Incredible service! Katie is wonderful and is dedicated to her customers!
Cant get better than this company. When its not working you want a company that will do it right the first time. And not try to up sell you on items you dont need or want
Great company doing great work. Very professional and courteous when dealing with HVAC issues. Highly recommend!!
I had an issue with a commercial cooler on a Friday night. The tech returned my call within minutes and offered to come immediately. It wasnt an emergency for me so we made an appt for the next day at 11:00. He showed up at 11 on the dot, diagnosed my problem (bad motor), had a new one on his truck and fixed it in less than an hour. Very polite, and the price was reasonable. I highly recommend Elite Heating and Cooling, Indoor Comfort Experts for commercial as well as residential needs!
Professionals to the max! not only do they REALLY know what they are doing, but these are simply NICE PEOPLE! HVAC is not a sexy product. Nobody wants to change out their systems. Its GENERALLY scary and opaque and expensive. Elite made the process very HUMAN. They did a super-thorough job, the sales and installation staff were all nice people to the last, and they really went the extra mile to make sure that my system was set up for maximum efficiency and success going forward. And the price they gave me for high end Lennox systems was no more than another vendor offered for much lower-grade Goodman systems. I cant say I ALWAYS make the right choice of vendors, but in this case Im sure I did.
Coldest day of the year and the heater stopped working. My inner dad thermostat notified me when the temperature dropped a degree. I new something was wrong but within 2 hours and only a 5 degree drop indoors, Katie Halfaker Malloy with Elite Heating and Cooling, Indoor Comfort Experts had a technician at my house who got us back up and running. Give them a call now if your heat is not working. They dont go home until all customers are taken care of!!!
Great customer service, always on time !
Elite is a family owned business that really cares about offering top notch service to their customers. They are very timely, professional and knowledgable.
AMAZING! We’ve had an HVAC system (installed by another company) that’s been terrible from day 1. It’s never truly cooled our space, and it’s been a sap of electricity in the process. We’ve had 2 other companies out to try and figure the issue out with no luck and high bills.Then I got the name of Elite Heating & Cooling from someone with a similar space. They came out fast, made a great plan, communicated well through the whole process, and delivered 100% on their promise. Our space has never been so cool!I would absolutely recommend them to anyone who needs HVAC installation or repair done right the first time, for a fair and reasonable price.
Katie is so very helpful and the guys at Elite Heating and Cooling in Wentzville are very professional.
What an amazing company to deal with. Never get swindled by anyone ever again! Do whatever it takes to use Elite Heating and Cooling!
Best customer service ever! Elite employees are exceptional their employees go above and beyond to truely care for everysingle customerThey have generous hearts and ourstanding customer service
Extremely professional, courteous and quick. Exactly what you want when it comes to HVAC.