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Chowning Heating & Cooling
1268 S Callahan Rd, Wentzville, MO 63385, United States
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Chowning Heating & Cooling

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al
Review №1

I dont really do reviews. However, the experience I got from Chowning warrants one. Their assessment tech was on time and in and out within 15 minutes, confidently answering any question I had. When they prepared a quote, there wasnt a bottom line. They gave me three install options with modifications to each option to fit my budget. Their technicians arrived on time and were very professional. The ascetic of the install were absolutely beautiful (I went from non energy efficient to high energy efficient). Their prices, my God Their prices! I did about 5 quotes, for high energy efficient they came in at half the cost of anyone I called out. Their quote for high energy was also cheaper than the cheapest quote I got for normal efficency. I cant recommend this company enough!

St
Review №2

Have used Chowning Heating & Cooling for years for my gas inspections for HomeTeam Inspection Service in St. Charles. Their technicians are always prompt, knowledgeable, honest and trustworthy. We recommend them all of the time.

Wi
Review №3

Great company, I use them almost exclusively. Joe helped me most recently and he was great - on time, knowledgeable, and very helpful. Solved all issues quickly.

Ja
Review №4

Ive always used Chowning since moving to Wentzville and have had nothing but great service. This time the fan on the furnace went out in the middle of the night. I called the next morning to schedule an appointment. They sent Chuck by that afternoon, who quickly diagnosed the issue and fixed it in less than an hour. Everything is working correctly and I couldnt be more pleased with the promptness and quality of customer care.

Ti
Review №5

Great work but a bit on the pricey side.

Br
Review №6

It took a couple of visits but the system works great now. The technicians, Stan and Justin, we’re both personable and professional and the installers, Justin and Damon, were friendly, professional and very efficient in the work they did installing the new AC system. I’d recommend Chowning in the future.

Te
Review №7

Chowning Heating and Cooling a professional company that is reliable and reasonable. I highly recommend them, honest company to work with. I recently remodeled my home and they took care of venting my bathroom fans to my exterior instead of my attic space. I highly recommend homeowners of older homes do before running into mold issues from too much moisture in your attic space. They also installed a new gas line and vented my new range hood to the exterior and did an awesome job! I have a maintenance agreement where they maintain my units. If there is ever an issue they are always quick to get you up and running so your never hot in the summer or cold in the winter. Very professional friendly staff. They do their best to accommodate your work schedule when making appointments. Definitely a five star company!

Pa
Review №8

Great service and great response time. They fixed my HVAC system within hours of my call. Additionally, they fully serviced my warranty. They are a great company with great people. I’d highly recommend the Carrier Infinity series. It’s precision control of temp and humidity in a space wonderful.

Kr
Review №9

Our air conditioning was short cycling and they were able to diagnose the issue within 2 minutes of being here to resolve the issue. Very happy with the service call. Thank you for your prompt attention.

Me
Review №10

Great service and even greater response time. They were here within 2 hours and Adam had our AC unit back up and going in an hour. Would recommend to anyone and will definitely use their services again!

Pa
Review №11

Scott was professional, efficient and pleasant. I appreciate the attention to details.

Jo
Review №12

Justin the service tech was on time and very professional. Angie in the office gave us same day service and is very professional. Very impressed for being a first time customer.

Sh
Review №13

Chuck was very efficient. He quickly diagnosed the problem and fixed it. I was very satisfied.

Do
Review №14

My man was really helpful and sat with my stupid self while I asked question about gas and whether or not my house will blow up. As of writing this review, it has not so I would recommend

Te
Review №15

Inspection of H&C units was thorough and service tech was very professional.

Me
Review №16

Chuck did the gas line repairs for us. Super nice, explained everything, and answered all my questions. Could not have asked for better service.

Jo
Review №17

Great service technician. Very professional and helpful. Very quick to come after our call

Ar
Review №18

I replaced my thermostats with wifi Google Nest thermostats but there was an issue with a missing power supply. The tech took care of it quickly . He was very courteous, clean and efficient. I am likely to use them again and would recommend them to others.

Be
Review №19

The service was prompt, the technician was friendly and professional, and the price was reasonable.

AL
Review №20

Knowledgable and caring technicians .i know them for ten years and they are prompt and very responsiveservices indeed!!

Jo
Review №21

Great employees make the difference! Well recommended! 5 stars!

Ch
Review №22

Excellent service!!!! The repair was quick and the technician was very knowledgeable. Justin knew what he was talking about and gave me confidence we were fixed and ready for the summer. Thank you for a great experience.

Le
Review №23

Excellent crew & work as always. Justin did a great job today & Thank you!

An
Review №24

We needed to get a gas inspection At the last minute for our new house and they were able to come out that day! Great communication and availability!!

Le
Review №25

Professional service delivered by Joe today & all have provided excellent service over the years. Keep up the good work.

Da
Review №26

He put a new filter in the unit which was the right thing to do.Was unable to give me specifics on the amount of freon that the unit held. Just said he thought it would be okay. Said that the freon used in this unit would be very expensive.He also moved the April Air unit up from #4 to#7. This was a maintenance for the summer. He left the unit on the Winter setting.Since I was unable to be with him, I cant comment on anything else.

Vi
Review №27

I have ONLY great things to say!! Scott? Youre fantastic at listening, establishing the diagnosis, and resolving the problem! THANK YOU! V. Smith

ma
Review №28

Justin and Damon came out and were very respectful and professional. They answered all the questions I had and helped work with me on how and where I wanted piping and lines ran. I would recommend Chowning to anyone, there motto Better service at a Better price has rang true for me so far. The office people were also very helpful with getting me set up. Just had the heating and cooling system installed yesterday so far I have received a 5 star service.

Lu
Review №29

An inspection of gas appliances was performed. The inspector was thorough and knowledgeable and patiently answered all my questions.

Re
Review №30

I have used Chowning Heating & Cooling numerous times at my personal residence and for inspections on houses I have sold. Never disappointed.

Ba
Review №31

I have used this company for 6 years. They have always been very straighforward with me about repairs and were also very fair with me when it came time to replace my entire HVAC system in 2019. Good people.

Ja
Review №32

Joe from Chowning Heating and Cooling came on time and diagnosed and fixed our broken copper tube very quickly. I could not be more pleased. I will definitely be using Chowning in the future.

Pa
Review №33

Worked to get my furnace diagnosed and repaired quickly. Appreciate the professionalism and customer service I received. Have used Chowning for years and will continue to.

St
Review №34

Very professional and knowledgeable, Joe answered all my questions and did an excellent job letting me better understand my system and the work he preformed. Will definitely use again.

Jo
Review №35

We hired Chowning Heating & Cooling for a dedicated HVAC/Gas inspection of our new home. A few months later, our water heater failed and we discovered that the vent pipe was made of a dryer vent. Chowning called this a normal configuration and failed to cite this plainly visible and dangerous problem. They said specifically that it was OK/Pass. Getting up to code cost us a small fortune, and it would have been avoided had Chowning done a good job with their inspection. I called to complain and asked for resolution, expecting theyd at least refund me for the cost of the inspection. They said theyd kick up to management, and I never heard back from them. This company has poor business practices and has incompetent home inspectors. Steer clear at all costs.

Ka
Review №36

Chowning Heating and cooling respond immediately to my calls. The technical crew is polite and knowledgeable. I had a furnace installed and can only praise the outcome. I highly recommend Chowning for any HVAC NEEDS.KAREN CLARK

St
Review №37

I own HomeTeam Inspection Service of St. Charles and Chowning has been my go-to company for gas inspections for four years. They are always prompt, courteous and most of all honest.

Wa
Review №38

Stan did a great job, very professional, handled all questions and concerns.

Al
Review №39

I called them on Thursday, one of their techs came and checked my ac to see what was going on, he said that in the long run it would be better to replace the one I have, as it would happen each year. By Saturday afternoon a new unit was in and running great. The techs that came on sat were just great and gave us tips on how to keep it running for years to come. Highly recommend.

Mo
Review №40

Great company to work with! They did an extremely thorough job on the gas inspection for my new home. I’m glad I had them perform their inspection. They found issues that wouldn’t have been found otherwise.

LR
Review №41

We had a plumbing issue on a Saturday morning. They were one of the few companies with an emergency detail willing to come out on the weekend. Overall, they are MUCH better value than Hoffman Bros, and MUCH nicer people than at Vitt. Will be using them again.

Vi
Review №42

Wonderful!!!! Scott has always serviced my house and he’s so professional, courteous, and knowledgeable!

Da
Review №43

Chowning replaced our system with a heat pump, and we could not be happier. The install team was incredible. Price was extremely reasonable. The whole Chowning team was awesome and best of all we have a great new system. We will be referring this company always. Thanks again!

Ka
Review №44

Great service and always responsive!!

La
Review №45

Excellent work for the right price. Installers knew what they were doing.

Ma
Review №46

I recently had a gas inspection done for the sale of a home by Chowning Heating & Cooling. They came out and stated that I had low pressure due to gas leak. They also stated that my shut-off valves on gas line was not to code along with a few other items. They also left a nice bill to have the items fixed.I felt that there was something wrong with their evaluation. I called Spire (formerly Laclede Gas). Spire came out and did a full inspection and found no issues! No Issues!Be careful with these guys and get a second opinion!Thanks,

Al
Review №47

This company is very responsive. They are always here when they say they are and get back to you as soon as they can this is a very very good group of people and take care of whatever you need.

Ja
Review №48

Came out same day I called and was able to find and fix the problem in a quick and timely matter!

Ad
Review №49

This is a great company to work with and the techs and installers are top notch. Most of all they are honest. They dont try to sell you something you don’t need like a lot of other companies do.

va
Review №50

They came the day I called and diagnosed the issue right away and then were back the next morning to replace the gas valve I needed. Very professional, even text me when they were en route to my house

Da
Review №51

Before I was retired Ive worked with chowning on hundreds of jobs and always found them professional and efficient. I use them now on my personal stuff

Ma
Review №52

The AC tech was efficient, knowledgeable, polite, and helpful.

Ta
Review №53

Great service

Ja
Review №54

Chowning heating and cooling is the best in town. Our family was without heat, after hours on a cold December night. Adam came out got quick and got us back up and going. This is a great company, great price and very dependable. Thanks again.

Me
Review №55

Great company with knowledgeable employees. Highly recommend Chowning for all HVAC needs!

NI
Review №56

Joe was excellent.

Ti
Review №57

I was in a very stressful situation as a new home owner. Caught between the gas company and the previous owners. Chowning came out on multiple occasions and helped me to resolve the problem and be able to move into my new house. My daughter and I can’t thank the staff there enough. From the office manager, to the office staff to the professional gentleman that came to my home. Everyone was beyond helpful and willing to do whatever they could to help me. I would recommend this company to anyone in need of any heating and cooling needs.

Er
Review №58

Found them on Angies List, of the 4 contractors I contacted they were the only one to respond (in less than 10 minutes). Came out a day later, inspected my system and gave an honest repair quote (under 100) and applied the visit cost to my total bill. Very nice gentleman did our work and did a great job.

Bl
Review №59

Highly recommend Chowning Heating and Cooling!! Called on 4/6/2020 and got same day service, service tech was friendly, quick, and very affordable. We need more great businesses like Chowning!!

Ji
Review №60

They came out looked at my furnace and found out that there really wasnt much wrong with it at all and told me that if I changed put a wire on it with a bigger one it would perform better. Then I was charged less than the bid I received over the phone. I dont see where they could improve anything but I was sure surprised how fast they resounded and was here in a hour or so chtarged less was friendly fast and very professional. Absolutely nothing bad to say

Jo
Review №61

Professional assessment of the problem and prompt repair...making way cold air now!

An
Review №62

We woke up one morning to find that our thermostat wasnt working. Chownings number was on the furnace, so we called them. Their guy was out in about 3 hours, which we appreciated - it being a cold day. It took him about 5 minutes to figure out that the thermostats batteries were dead. No charge for the fix but (of course) we did have to pay for him coming out, which is fair. But there responsiveness was excellent!

ke
Review №63

Called when on the way with ETA, performed all work, very professional

cl
Review №64

Chowning Heating and Cooling is an HVAC company that provides exceptional customer service at a very fair price. Being a value minded person that is of uppermost importance to me. I have so much confidence in Chowning Heating and Cooling that I have recommended them to many of my relatives neighbors and friends who have also used them with 100% satisfaction. I strongly suggest that anyone looking for a new HVAC company to look at Chowning.

Bi
Review №65

I was referred to Chowning Heating and Cooling by a friend, and was NOT disappointed. Very professional, and did fantastic work for a fair price. Will be using them from now on for any HVAC needs.

Ma
Review №66

Had Chowning install a new HVAC system. We were extremely pleased with the professionalism of the service/installation team. My son has used them for his flip houses and now along with our other 2 children, we trust Chowning with all our HVAC needs.

Ri
Review №67

They were efficient and passed on a potential problem with a dirt situation to be taken care of in the Fall -- will take some time pulling a motor and all.Was pleased with the service and the gentleman that came.

Ch
Review №68

Jeff is easy to work with...he explained what he was doing and why.

Li
Review №69

Chowning has the best customer service of any HVAC company Ive ever used! Adam Bradbury is extremely professional, unbelievably knowledgeable and very courteous and friendly. This company has great rates and truly cares about their clients. I would recommend them to anyone, they ALWAYS do a great job!!!

Wi
Review №70

Mechanic was on time, polite and knowledgable. I will use these guys again.

Pa
Review №71

Chowning had outstanding responsiveness when our AC went out. They were able to send a tech out the same day I called (Monday). By Wednesday afternoon we had a new unit installed and a cool home. Manager (Adam) responded to my texts and calls very timely and provided excellent service.

Ta
Review №72

These guys are amazing. We needed two heat pumps installed in an emergency situation. They were there right away, did the job in less than a day and were super helpful. Price was quite reasonable too. On top of that, this was definitely not your run-of-the-mill job, there were complexities involved. They handled everything with great skill and professionalism. Everyone I dealt with from the owner to the supervisor, to the technicians, were top notch. Units work great and come with a great warranty.Fantastic service at a great price! Already recommended them to others, and will continue to do so!A plus.

Ni
Review №73

Chowning is the only HVAC company I trust. Employees go out of their way to make sure my needs are met. The office staff are friendly and make sure all of my questions are answered. If you are looking for great service at a great price, look no further!

Su
Review №74

We have used Chowning for maintenance of AC in previous home and complete new install in our new home. Always professional, prompt, and competitive in pricing. We highly recommend this company.

Na
Review №75

Always professional, knowledgeable.

Jo
Review №76

Good visit. All went well. Helpful information.

d
Review №77

Do not hire these people for your gas pressure test. They do not guarantee anything so you might as well give your money to the Salvation Army instead. Unfortunately we did not hire them but our reject inspector did.

Da
Review №78

Follow up 12 2 2019Owner offers to call to discuss and then again doesnt comply with his own recommendations.No call stillMissed not 1 but 2 major leaks in our inspection and then were rude when we asked for a re inspection and refund. The leaks were so bad my repair guy checked all the system and advised me it could have been serious. Then Chowning made me wait a month and 3 calls later for a refund.Follow upYes Mr. owner please contact meYour company has my contact number and addressLeft it 3 xsAnd we have video proof as well and had to demand your technician come out and we demanded the refundIt was not offered per you but we requested it and you guys took a month and 3 calls.So please call me to discuss. Been waiting for 4 weeks for your call.

Pr
Review №79

Apparently, one of your employees needs to go back to Drivers Ed. Whoever was in Ballwin today (8/5/20) was driving like a reckless fool.10+ mph over the speed limit, darting in and out from one lane to the next, cutting people off, etc. Hopefully, you can correct this.

Li
Review №80

We have had Chowning work with us many times - EXCELLENT company!!! Thoughtful, courteous and AFFORDABLE!!!!!!!!! Thanks be to Joe for your diligence today 5-2020!

Jo
Review №81

I was very happy with the service and work they did they were very friendly and helpful and did a great job I would recommend them to anyone that needs work done for heating and cooling

Le
Review №82

Im a realtor in St. Charles county, many of my clients have used Chowing to inspect their HVAC systems. I have found them to be accurate, professional and enjoyable to work with. I would highly recommend Chowning Heating and Cooling.

Da
Review №83

They were really great to work with and a pleasure to do business with.

Ia
Review №84

Fantastic service. Every interaction Ive had with Chowning has been a pleasure from Jill as their main point of contact, to the tech who came and was incredibly thorough and gave great information of the current set up in my home and code.Very impressed with their service and will be my first call for future needs!

Je
Review №85

Great gas Inspection, reliable service.

Ma
Review №86

Our A/C was filled with 7 lbs of R22 Freon by Adam (the service manager), who apparently didnt check for a leak first. The unit subsequently stopped cooling, and Chowning charged $80 to send a different employee who told us we were out of refrigerant. So I called a different company (PerfectAir Heating and Cooling), who quickly found a leak in the coil. They replaced the coil and the unit works fine now. I just dont know why somebody would fill a unit with Freon without checking for a leak first.

Je
Review №87

They responded rapidly and were very kind and professional

An
Review №88

Darren and his guys are the best. New install, service, they even work on old boilers. Prompt service.

Re
Review №89

I would have given them 10 stars if I could.

Jo
Review №90

I find it very difficult to get in touch with anyone here... You place your call and noone picks the phone. You have 2 extensions to choose from and no matter which one you choose it will ring and then go to voice mail. Also very Slow at sending out their reports. We love the work they do, but Customer service could really use a BOOST here.

Rh
Review №91

They are very unprofessional, our appointment was set on a Friday for Wednesday afternoon the following week. The inspector nor the office called to report they would not show up during the appointment time. The office rep (very rude) said she has nothing to do with drivers and they didn’t know when he will show up, but he’s in route. We had access to the house from 1pm-4pm, we start calling their office at 1:30pm- 3:45pm (he never showed up.) She also stated that they do 2 hour windows and they have no control of the appointments, or when the inspectors show up. Did I say they are Rude?! I would NEVER RECOMMEND spending your hard earned money with a unethical/unprofessional company like this. FYI we are the buyers!!!!

Ma
Review №92

Driver had no concern for personal safety of other drivers on the road. Continued to tailgate in inclement weather. When I entered location to voice my frustrations was met with complete lack of customer service, rudeness and asked to leave. Owner had no empathy for my feelings. Will never use this company and will suggest all friends and family not to use this company.....12/24/2019 why do you only respond to your positive reviews10/14/2020My complaint was not false your driver was not following the proper 10 per 10 mph distance while he was tailgating in inclement weather. You showed no empathy and no customer service to some one that has lived in St. Charles County for over 50 years and Wentzville for over 20 years. Ive worked in customer service for 35 year and I would never allow my employees to endanger the life of the general public. I will let my friends and family and neighbors you called me a troll and see how that help your public relationsAlso your van driver flying (45-50mph) down Peine Road in a 30mph speed limit that slows to a 20mph school zone. Do you not care that your employees are endangering children and others? I can tell by your lack of empathy you dont care about others, just yourself and the dollar.Please reference similar review from Preston Henson below. Seems like the company has a history of reckless drivers.

Ki
Review №93

Many of my clients have used Chowning HVAC and theyve all been happy with the service they received

St
Review №94

Hi, as the owner of HomeTeam Inspection Service of St. Charles, it is important that I work with reputable companies to insure the client gets the best service, and maintain our good reputation. Chowning is always professional and do a great job. They even went the extra step when a shady HVAC company came in after our inspection we did together, and told them they had two cracked heat exchangers (showed fake photos). Shady company said the inspectors missed it. Chowning went back out for free and reinspected. The client was saved from spending needless thousands of dollars and our reputations were saved. Thank you! WE ONLY WORK WITH AND REFER REPUTABLE COMPANIES!

Ka
Review №95

Chowning Heating and Cooling has been extremely responsive to my clients and helpful when repairs have been needed

Ed
Review №96

I Highly Recommend Chowning Heating & Cooling for ALL your HVAC Needs! ... Conveniently Located off Hwy 61 with World-Class Staff

St
Review №97

The worst experience Ive ever had. I had to kick Barry the service guy off the job. Everything from screwing up the work order to begin with, to the service man throwing a temper tantrum when I wouldnt replace the furnace (which I was previously advised was fixable on my inspection) and then the Manager threw an attitude when I refused to pay for a guy that I had to kick off the job. I would stay away as far as you can and wouldnt recommend anyone use this company to anyone.

Ch
Review №98

Chowning has done work for several of our clients and always does a great job! We use them for gas inspections and home sale repairs.

Ti
Review №99

Very good professional people, very good prices and service, had a install and they installed it perfectly.

SU
Review №100

Avoid at all cost. Recently hired to replace a pressure relief valve which immediately leaked. Instead of fixing, they said to hire a plumber. Why did they put themselves out as an expert when I should’ve hired a plumber in the first place?

Information
6 Photos
100 Comments
4.3 Rating
  • Address:1268 S Callahan Rd, Wentzville, MO 63385, United States
  • Site:https://chowningheatingandcooling.com/
  • Phone:+1 636-332-0066
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Gas installation service
  • Heating contractor
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:8am–4pm
Offerings
  • Repair services:Yes
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