Great Lakes has done a wonderful job of servicing our buildings for years! Joe is very helpful and always available when needed. They do a great job of following up with any issues that arise. Highly recommend!

Great Lakes is the best Fire Protection company and has the best customer service in the state. As the owner of multiple businesses I have worked with other companies in the past, but the time that it took just to get to speak to a real person to get my concerns address was something I never looked forward to. With Great Lakes that is never the case, a simple text is all it takes to get someone to respond to any concerns I might have, no matter what time it is or the day of the week, they are just amazing. Joe Cresca is one of the great people you will find at this company among others like Randy, Devan, Sue and many more. If you are looking for a great company You have found it with Great Lakes.

Great lakes was amazing in looking at, bidding and doing our work. Joe handled our project like a true professional, every step we took He figured out how we could make it work, They were far more knowledgeable then anybody we had look at our project. They also did all the leg work as far as getting permits and bringing in the right people for the job. They were neat and efficient and the work was done on time. A truly painless experience. i am so happy with Joe and his crew I wouldnt hesitate to have them back for more work, and am trying to get them in to monitoring our system as well as all our other systems that they offer. I would highly recommend Joe and Great lakes for all projects to anyone who is looking for there work. Thanks again Joe and your crew.

By far the best fire protection and hood cleaning company I have worked with in the Madison area. They have always been so up front and honest with helping us know what is coming in the future and how we can ensure our property is up to date on all safety devices. I would definately suggest this company to anyone and would like to give a shout out to Devin and Randy. Always there when we need you guys.

I was glad I selected Great Lakes for a fire alarm system upgrade. Joe is very responsive, knowledgeable, and helpful. He made sure to understand my questions and concerns and work out an effective way to handle them. Randy also helped out to keep the project moving forward when he needed to. I like working with companies this size- big enough to have the resources to do a job right, yet not so big that your project gets pushed off and forgotten. Job well done!

Joe has been so helpful with our fire alarm system. Very quick response time, friendly and efficient! Thank you for your knowledge and expertise!

We have used Great Lakes Fire Protection for over 5-years and they have always been very responsive and effective to our requests and service needs. Recently we began having multiple repetitive faults with our fire protection system. Joe and David worked on it diligently over multiple service calls. The issues ended up to be several things that were all interrelated. Thanks to the technical knowledge and tenacity of Joe and David, we were able to resolve the faults. I highly recommend Great Lakes.

I love this company! The office is fantastic, the techs are fantastic, and the customer service is truly the best. I am so glad that I chose this company to work with. Thank you Joe and Dave for your help !

I have used Great Lakes and the related Hood Cleaning Inc, for all my alarm, suppression and hood maintenance and repairs for many years now. They are consistently reliable, they do great work and have good follow thru on repairs made and regularly scheduled maintenance. I highly recommend

Great lakes fire protection has been prompt friendly and professional, I have always been very happy with their work.

I recently have handed over all my Fire Alarm Business to Joe C at Great Lakes. Not knowing them, I was cautious at first so I joined along on the customer accounts for the first few but quickly realized Joe was keeping up the same standard as I did. He treats the customers and myself with the kindness and respect we deserve. Since then we have worked on many projects together. I will keep using them as my Fire Alarm Company Partner. They respond quickly to all my requests. I now also use them for my own home Fire System Monitoring. A big Thanks to Randy for Responding well on my first few calls and then A Big Thanks to Joe for continuing a high level of service to Everyone.Tony TDetection Data Technologies.

Have had joe C for a few years.I’ve had multiple problems with the panel when it was installed by Phoenix fire protection Joel took control and straightened it all out.Thank you joe

Joe provides us with great customer service, is a pleasure to work with, and is always willing to assist - even on short notice. His fire alarm testing is timely and his reports thorough.

Very pleased with the service and knowledge of the guys at GLFP. The first time I met with them, they were able to troubleshoot and solve an issue that several others could not. Since then we have received awesome customer service each and every time we have needed service. Response time, attitude and skills are always far better than what we were used to. Happy to say that we now use GLFP for all of our fire protection needs!Michael LewisFacilities Operations DirectorProHealth West Wood Health and Fitness

This guy in the picture slammed his fire protection truck door into my car and didnt even have the courtesy to say sorry? Thats who you would be doing business with.