I have served many families for church and chapel and they have even served my family and they made it as easy for us as they could they went way above what they where soppose to and I would be happy for them to do any of my families they are worried how they can serve the families and make it easier for u please call them u won’t be disappointed I wasn’t

Church and Chapel did my sons funeral - it was awful. They never emptied the card box, ran out of pages in the guest book, broke his homemade urn and then couldnt find him when I went to pick him up. In already a traumatic time they only caused more stress.

Had my dads funeral at the church in chapel last night, everything was excellent and very professional.We forgot to order a necklace with some ashes in it for my brother and they were very helpful and accommodating to us as they reopened the seal on the ashes and prepared a necklace for us by morning before the burial.I would highly recommend this place to anybody forfuneral services.

My husbands memorial service was recently held at Church and Chapel in Waukesha. Every staff member I worked with treated me and my family with compassion and respect. They accommodated all of our needs, and the facility was very relaxed and comfortable.

We had Church and Chapel for my mom and dad and were very happy. The people there are so considerate and compassionate and helped us get through a difficult time. I would highly recommend them.

Church and Chapel did an excellent job for my husbands funeral. They were very kind and compassionate. Our family would recommend them to others

I cant say enough about the care and service we received from the staff at Church and Chapel. We losr our daughter in March and they made it easy, special and were so kind and compassionate with every step. The service was beautiful, the place was open and airy, the staff helped whenever needed and made it very special for out family ajd friends. I cant thank them enough! Marilyn Pipp

If you get Ken for your funeral planner/Director ask for someone else or just go somewhere else. Church and chapel representatives lack empathy and care and flat out lied to us. I was glad we moved the service to brookfield- the lady who helped us with our private visitation and the public viewing and service were thoughtful and friendly. Despite the more positive experience we had at Brookfield I’d still hesitate recommending church and chapel to anyone.

Staff was extremely kind, and made sure everything was right for our family.

Laid my aunt to rest without any immediate family members present nor really caring to wait to do with everyone there. There was no service to commerate my aunt who passed away. Dont waste your time or money. They only called one of her family members which was my mom. I think that was just plain wrong and I really dont care if it was their fault or that of my moms middle sister. Just hasty and just plain wrong. Then they tell us the service can only be in the summer which be about three or four months after my aunt was paid to rest. Save your money and do some shopping around.

Church and Chapel - Waukesha did an amazing job taking care of our family. The funeral home and staff is warm and welcoming. They worked hard to stay within our budget. The only regret is that I didnt pre-plan. Doing so, would have made my experience less stressful.Recently, I attended a funeral for a dear friend. I experienced a sense of peace knowing that my friend and his family had the best of care. I would strongly recommend Church and Chapel of Waukesha.

Always compassionate and professional. This is the best funeral home in Waukesha. Facilities are clean and updated.

Church and Chapel was nothing but professional and courteous from my first phone call to the final pickup of my Brothers urn containing his cremains. My 33 year old brothers death was untimely and unexpected to say the least so we didnt even know where to start. We called Church and Chapel because they were close and we could do everything with one company.I called and spoke with Al first on a Sunday morning and made an appointment to set arrangements, Al was very knowledgeable with the questions he asked me and had answers to the questions I asked him, he provided a detailed list of what we needed to bring to our appointment. I called back about 30 minutes later with a few questions about pricing and Wendy answered, Wendy provided detailed and accurate estimates of what the cost would be so we could be prepared.Upon arrival for our appointment on Tuesday, Kevin was very prepared and had many things already pre filled out for us. Kevin was able to guide us through the process without ever making us feel rushed and always giving us time to talk as a family before making a decision. Kevin was kind and compassionate and made sure we were comfortable with all of our decisions. We were at the funeral home making arrangements for over 3 hours. My mother was concerned about my brother looking like himself in his casket so Kevin went above and beyond arranging a private viewing the day before at the Brookfield location. My brother looked better than any of us could have expected for this situation and we were overwhelmed by the kindness Sue, Stephanie, Kevin and the rest of the Brookfield staff extended to us during the private viewing. Kevin originally was not supposed to be there but made it a point to stop to be sure we were all set and to let us know the names of the two other directors that would be there during my brothers service the next day so we could be prepared. Everything on the day of the service could not have gone better given the circumstances. Kevin, Terry and Mark were there for us from start to finish to make sure everything went off without trouble, they helped us unload vehicles, set up Slide shows, set out food in the kitchen and just comfort us in our grief. We were given the freedom to do things to our liking with support and guidance from the directors. The turnout was much larger than we expected and they helped to keep things moving for everyone there. When the service started they made sure we had time to use the bathroom quickly and didnt need anything else. The service was wonderful and the clergy who was recommended to do the service was great even though he didnt know my brother he did the best he could to make it personal. We ended up having 12 people speak about my brother and the service lasted almost 90 minutes and they never said a word. After the service they helped us clean up the food area and had everything all in 2 bags so nothing was forgotten but again never doing any of this to make us feel rushed more just to help us as we were all a little overwhelmed. They met every one of our requests and did it all professionally.The following day we met Justin back at the Brookfield location to witness the cremation. Justin offered us one more chance to see my brother and say goodbye which my parents jumped at. Inside the casket they had taken the letters left by friends and family and put them in my brothers hands along with a cross we were sending along and it was just a nice personal touch. Justin gave us all the time we needed and once ready he very professionally placed the casket in and began the cremation process. He then sat with my family explaining a little more of the process and insuring that my brothers cremains would be ready by the next morning to be picked up. Justin went above and beyond again and had them delivered to the Waukesha location to save my parents the trip out to Brookfield.All and all a compassionate and professional service that honored the memory of my brother the way he deserved.

Our family received excellent service from Church and Chapel. From pre-planning thru the funeral things went very well

Outstanding service, even down to the last detail!